Store is very clean & things are laid out very nicely.. pretty easy to find.Pricey... was coming to grab a gallon of milk ( chocolate ) .. from $5 to $8. I got 2 1/2 gallons for $1.99No no no
Good Deals on fruits and veggies. Good Italian grocery. Rest is just ok. Dont expect cashiers to be friendly.
Good neighborhood market with excellent sale prices especially on meat and deli. Helpful staff. Only complaint: Availability of hot deli items.
Never any antibacterial gel! Store could be cleaner.
Former Piggly Wiggly store with great meat and produce sections. Meat prices are better than Jewel and Marianos.
Always the nicest staff and so helpful. Great selections and prices.
Great prices on meat. Store is very clean and organized.
Good price on meats; appreciated the motorized cart, fruits and vegetables were fresh
Products, service, and prices are all great. Great place for regular grocery shopping visits
Great deli and fresh meat prices. Definitely worth the trip. You wont be disappointed.
Nice store first time there.
The store was clean, great choices of fresh vegetables. Shelfs were stocked and in order all la el faced the customers. Just a pleasant experience to shop this store.
Convenient location with items not always found in other grocery stores. Everything is clean and orderly. Only criticism I have is that some people in the deli can be and are rude. All others are friendly, polite and helpful.
Friendly staff. Not enough people covering the deli thus a long wait.
Love this grocery store.
My visit was great. The music was wonderful and I sang along the entire time. Checkout clerk was a sweetheart. Thanks for the experience.
Its a basic grocery store. Clean, well lit, oddly quiet when I visited. The produce was fresh and the sales put it at a good price. In the deli I think something is up with the slicer. My cheese came out on more wedges than even slices.
Not good costumer service Make me make me feel like I’m asking for favors
Good Service and friendly staff.
I like the selection of vegetables and others things.
Got lots of stuff I never find in other stores
Local grocery store with a variety of items which cant be found anywhere else. Their sale prices are often the best in the area, making this a frequent stop while out running errands.
Go there every week. Great meat selection, affordable and multiple cuts
Good store, convenient location.Few unfrienly and unhelpful staff.
Great fruit and vegetable dept.
Love it, great food, even better pricing. Lots of choices. If you can cook then you will like making meals with the deals.
They should have more deli staff. The meat dept is excellent. Produce, choose carefully. Not crazy busy. Plenty of parking. Becky (deli manager) is always nice to see.
Local, very clean and large selection of more diverse products than some of the other food stores. I especially like the Bloody Mary Mix!!
Theres no winning at the Grayslake Butera. First, one has to be very careful as Ive brought home a lot of rotten produce from this place. Then, the deli department is a test for patience. While the wait time can stretch into infinity with only one person trudging behind the counter, you can see other staff wandering around, wrapping a piece of ham just to unwrap it and then wrap it again. Some move the salad containers around, rearranging them endlessly. If you are lucky enough to see one of them sneeze into their hand and not perform hand hygiene, this is your breakthrough moment. I confronted one lady with that and received immediate service! Dont even try to complain to CS, I can tell you from now that the departments manager is off today but you can try again tomorrow. Once I got so lucky with no customers at the deli, zipped through like Sonic, in and out feeling euphoric. Just to find out that the packer placed my soft fruit on the bottom and the heavy rough packages on top. Theres no winning at this store...
I really like butera because I like their selection of international foods. A majority of the international foods are Hispanic, but they also have Indian, Thai, Chinese, Korean and Japanese. For me I love all international foods.
Nice clean store friendly employees
Always has what I need at a great price
Great deli and meat section. Cashiers are always pleasant. I love not always bagging my own groceries.
Good selection of food and other products you may not find at other grocery stores. Also, the staff here are quite friendly and helpful.
Butera is one of our favorite grocery chains, however this is the second time I visit this location and again found the produce quite beat up. Similar applies to the chicken and some other meats. Seafood options are limited. There isnt a butcher. The Hispanic section has mostly mexican stuff, and other international shelves also are lacking. Good selection of liquor. Staff didnt hesitate to assist.
Cashier was rude and had me bag my own groceries. “Theres some bags there if you want to bag your stuff,” meanwhile theres 3 other employees not doing a thing. Didnt realize this store became Aldi. Threw my stuff around and smashed the chips before they made it to the bag. Ill stick with the other grocery stores in the area instead of supporting Butera anymore.
Good selection of produce and ethnic foods.
Love Butera. So happy to have gotten wild caught alaskan salmon today...
This spot is our go to for all things protein. Amazing deals! Also, Ive been fortunate to have nothing but positive interactions with employees Ive spoken with.
If your trying to save money its a good place to shop I would say I save about twenty percent than of I went to Walmart or jewel employees are amazing here too
Quality was just not there. Deli counter glass was filthy. Wanted to buy canned tomato juice and 90% were dented. Cashier told me that’s how they always sell them. It’s called botulism! Produce looked the best.
So discussing jumbo shrimp 🍤 was so bad expired, smell sooo bad!!!
I recently started shopping here and buying just a few items Im very amazed at the quality of their products and the price I will continue to shop here and find the great deals for quality food and no longer shop at any other supermarket I do my best to support our local economy I feel they do also
Lots of items speacially on fresh products.. Very friendly staff & short pay lines to make your experience a pleasent one
Great deals Im feeding my family of six 2 great meals for under $40. Today we are having a sautee of sweet potatoes, bbq pork and corn on cob with watermelon dessert. Tomorrow a Chicken and vegetables Thai curry with jazmin rice and cantaloupe for dessert. Not only that I picked up a bag of cereal for the kids.
Its a great place to buy produce. They have great selection.
Fairly decent and competitive pricing but it does feel like youre definitely on the low tier grocery store.
Staff was efficient and friendly.
Waited 30 minutes at the deli to get served and there were only 2 people in front of me and one lady working the counter. Saw a couple of people carrying boxes in the back. She should have called for help when she saw a couple people waiting forever. I eventually gave up and swore to go down the street to jewel from now on. Someone should have been proactive here in providing better service. Completely unacceptable.
I really love this place, I live a block away so I may be biased. But it a great place to find deals. Deli is really good and produce department is good to.
Always so great service and produce are fresh. Staff too cool helpful and friendly.
Convenience. Within distance where I live. Ribeye steaks.
Employees are not the friendliest and the customers are on the rude side! It was our first trip to Butera since we moved to Illinois. Not sure if itll be out last visit yet! Prices are high but some of the produce is amazing!
Nice employees and fair prices- excellent produce!
It was good. Great sales
Always find different items not found in other stores
Best produce around.
Everything I need I can find there. The prices are also very fair. Recommended!
Love the sale and there canolis from the bakery plus good prices on lunch meat in deli!
Good prices, every thing available here including seafood varieties, swad & zyad productsFriendly staff, neat & clean environment
This is my familys favorite local grocery store. They have great produce and meat for great prices. Its perfect for grabbing something for dinner on the way home from work. Its a nice change of pace from all the superstores in the area.
I like the variety of items offered, but it can get very crowded and hard to maneuver through the narrow aisles. It has lots of prepackaged meat to choose from but no meat counter.
Gotta love butera! They surprise you with the amount of stuff they actually have! You may not always find the healthier options of canned, sauces or breads but they dont disappoint! The workers are awesome
Large selection of meats and chicken. Reasonable prices and Friendly Staff.
Not too crowded and still had some food to sell. Still no toilet paper. Still not sure what it is being used for above the ordinary. Service is always friendly so we keep going back.
I visit Butera Foods and found everything I needed and wanted. The staff are very friendly. Its a great place to shop.
I really love this place, I live a block away so I may be biased. But it a great place to find deals. Deli is really good and produce department is good to.
First time at the Grayslake location and it wont be my last!!! Overall...very impressed with everything, from the stores cleanliness and order, to the selection of fresh produce, hot and cold deli items and specialty baked items. All the employees were friendly, helpful and courteous.
Great, like shopping there.
Nice little group store
First time at the Grayslake location and it wont be my last!!! Overall...very impressed with everything, from the stores cleanliness and order, to the selection of fresh produce, hot and cold deli items and specialty baked items. All the employees were friendly, helpful and courteous.
First time at the Grayslake location and it wont be my last!!! Overall...very impressed with everything, from the stores cleanliness and order, to the selection of fresh produce, hot and cold deli items and specialty baked items. All the employees were friendly, helpful and courteous.
The store is well stocked. I gave always found everything I wanted very easily. Would strongly recommend!
Love their selection and sales and the crew (staff) is always super friendly!!
Gotta love butera! They surprise you with the amount of stuff they actually have! You may not always find the healthier options of canned, sauces or breads but they dont disappoint! The workers are awesome
Many items in stock and quick check out
During these times of quarantine, please note that the store closes at 8:00 PM. The staff are helpful and nice.
Good prices, not very busy. Quick in and out. Clean, well stocked and well organized. Recommended!
I can always find a deal on something !!
First time at the Grayslake location and it wont be my last!!! Overall...very impressed with everything, from the stores cleanliness and order, to the selection of fresh produce, hot and cold deli items and specialty baked items. All the employees were friendly, helpful and courteous.
Very nice store better then Lindenhurst.
Very clean and everyone was observing safety procedures. Fruit, veggies, and meat look fresh.
I tried to find something in the deli and the girl from deli was very nasty.I complained to the management and waited 6 weeks went back and tried to get something from the deli.Same thing different woman.Ill never shop there again.
Really friendly small-town place with a great variety of fresh produce. Very responsive to requests for unusual foods. Loses one star because they need more deli staff. There is always a backup despite the deli workers moving as fast as they can. It is really the customers buying a 1/2 lb of this, a 1/2 pint of that, a 1/4 lb of six other things (and wanting to taste everything) who cause the backup.
Our first visit. Don’t get me wrong, they have a great selection, clean etc. the fault lies at the register... I had my 2 & 4 year old with me checking out, I also brought bags. She scanned everything but bagged 0%.... just looked at me giving me the total... I ended up bagging half of our groceries before another register person came over and packed the rest. Is it company policy of self bagging or was she just lazy?
Short staffed. I usually go to Butera in Lindenhurst, but I happened to need some things when I was passing through Grayslake. The produce is top notch and well priced, just like the other location, but they didnt have anyone bagging for the cashiers, and there were carts all over the parking lot.
Clean and well stocked, great prices too.
They have great selection on meat, fish, veggies, fruits. Competitive price compared to other large grocery stores. They also open up to night hence making shopping fun!
Very eclectic, diverse food selection. Check it oot
Wonderful great fruits and vegetables
Very good prices, broad international products, genuinely kind cashiers. More expansive than Aldi. Smart store for smart frugal shoppers.
I love to come here to buy produce items. They have a bigger variety and cheaper items than other grocery stores in Grayslake. Theres always something seasonal on sale. I even found purple sweet potatoes here, which I have been looking all over for. They also have a couple of good European items, but not as many as Garden Fresh.
A quiet store and pleasantly helpful staff make this one if my favorite stops for groceries. Amazing produce and meat sections.
A quiet store and pleasantly helpful staff make this one if my favorite stops for groceries. Amazing produce and meat sections.
Nice staff. Pretty clean. Floors are old from piggly wiggle days. So kind of dark In there. Florescent lights made the meat look bad. But was great when I took it to another part of the store.
Great selection of produce and wide variety of international foods. Careful on some produce, they seem to carry some produce that is right at the end of its life. Lots of Thai, Indian, Japanese, Chinese, Mexican and other international food and spice selections.
Best deli in town
Service is amazing as always. Food and produce is really good. Store is very clean. Prices also are not too expensive.