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Advance Auto Parts
1015 E Hinson Ave, Haines City, FL 33844, United States
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Advance Auto Parts

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Review №1

This place was awesome the guy that took care of me his name is Ishmael he was very good he was a very polite young man took care of all my needs and did everything possible to help me and make sure that I can get my problem solved so I can continue on with what I had to continue with very please I would go there again and the thing is that I had to go there because my alternator went bad so it was something that I wasnt planning to go but then I had to but then my experience there was very happy and less stressful. Well thats where life took me at an adventure today to go take care of that well hope you guys try them out theyre very nice theyre in Haines City his name is Ishmael so thats where my adventures were today this is Johnny with adventures with the riveras signing off

Ju
Review №2

Cool guys. Great services

De
Review №3

Its was normal. Just walked around a few.priced tie downs.it was awesome that they let a group of kids do a car wash there.so we got the truck washed. Great job.so nice if auto parts.❣️

DA
Review №4

Had go in and buy a battery. I thought it was going to be $55 turned out to be $113 was not too happy about that with only $10 core charge but the service was fine if need another battery will look elsewhere

An
Review №5

Think I will stick with Discount Advance where they dont mind helping people of color and women.

St
Review №6

Thank you so much for being so professional. Sam help me find the head light that I need and was very kind.

Go
Review №7

Great employees. I like to order online and pickup

Ya
Review №8

Stuff is very helpful here

J.
Review №9

As always great prices and selection

Al
Review №10

Very bad because was supposed to be close at 10 pm and was close to 9pm, and the employees just said nothing just not open the door

Ce
Review №11

Bad attitude, only two people that actually know what they are doingLast time I went, they didn’t had what I was looking for and I was told that need it to be order and ask to order it and he told me he couldn’t place order, just the manager and walk awayJust save yourself a headache and go to Oreilys down the street

Jo
Review №12

Very rude. Spoke with someone on the phone that had a hard time speaking English. I asked him if he could look up a part and let me know what store has it in stock. He mumbled some nonsense because I think he just didnt understand me then told me he couldnt do it because he didnt feel like it and hung up on me. I called back and asked for the manager. Someone allegedly named Kevin King got on the phone and claimed to be there manager but his very unprofessional yup and uh uhhh responses make me seriously doubt that. I asked who his boss was and he laughed at me. I am km my way to discuss in person and see whos laughing

Sa
Review №13

Good for parts and

Ni
Review №14

Top of the line customer service. These employees are all over it! Great experience. I had a pretty intricate request and they took care of it in a matter of a couple minutes! I have always used advance Auto parts for all my parts needs but I will certainly use this particular location for my #1! Appreciate it again!

Fr
Review №15

Quick and easy. Great store.

Ru
Review №16

Outstanding service. I purchased a battery online, received a 20 percent discount. Took my receipt to the store, showed my reciept, they put the battery in without me even getting out of my car. FANTASTIC!!!

Jo
Review №17

Hikey is the best 🙏

Mo
Review №18

Do not order online from Advance....even if you use your VIN# to insure you get the right part you WONT and then they will Not exchange in the store...you must buy a second part and wait for a refund on your card up three days...when it only took 3 seconds to charge your card..DEVIOUS BUSINESS Practices at the very least.

Ro
Review №19

Not worth a review

Fr
Review №20

I gave three stars because online the prices are less than in the store and the online site wouldnt allow me to make the purchase for in store pick up....

Jo
Review №21

Whorst auto part 4 real

Ja
Review №22

I am the biggest fan of advance Auto parts because of the way they handled their female customers

An
Review №23

They are the slowest advanceautoparts Ive ever been to it took them 15 minutes to find a belt for a guy and I got tired of staying in line for 30 minutes and then all the people work theres one guy go outside to install somebodys battery I dont know what they were thinking. Other advance Auto parts are good better than OReillys but this one was just the wait time was way too long

Te
Review №24

They got me all vehicle parts I needed for my truck quickly and not very expensive. This is a great place with Great customer service

Ke
Review №25

Ordered socket on Thursday night. Your system said it was in stock and in store. Went to pick it up at 3pm. Was not pulled and not in stock. Only bright note is associate is driving to another store to pick up and deliver tool. Wasted over an hour of repair time.

Li
Review №26

Order ahead and pick it up

Fr
Review №27

Nice store good service

Sh
Review №28

Has almost everything. Great location and easy to find items. Staff always willing to help.

Li
Review №29

Quick visit but no one asked if I needed help. Other than that it was a very easy and quick visit.

Ju
Review №30

Great store to find your vehicle parts. Good service and fast response.

So
Review №31

Great service. Didnt have what I needed in stock but they kept looking and looking for it before checking other stores.

Os
Review №32

Very bad service. I almost never give bad reviews but this time is needed. I went in for a check engine light. And there was someone helping a lady with a battery check and i ask him if they do the check engine for my car he said that he wasnt sure if they do it for my car. So another guy named ismael come from the back and he ask ismael if he can help me and instead ismael went buy the window to look at a truck that was on the street. The he ask him again to help me becuase he was busy helping the lady and ismael gave him attitude and said that it was a waste of time to help me (out loud).

Ja
Review №33

Even though they were a little more pricy than Wal-Mart, i would definitely give them my money before Wal-Mart any day, great service with a kind smile, I was so pleased with my service man, he received a tip 😊

Am
Review №34

The manager here is a very wonderful and deserves a raise for a he does for company

bo
Review №35

Ran in, got what I needed and got out quick! Staff seem to know their stuff.

A.
Review №36

I always find the part i need.

Bi
Review №37

Very helpful, willing to work with me for over an hour for a battery return that went wrong and she corrected. Also willing to give advice about stuff girls like me are clueless about

Da
Review №38

Its well stocked always clean and professional friendly staff

JI
Review №39

Customer service friendly helpful usually have everything I go in for

Jo
Review №40

Two guys named Joel (by there shirts), they both displayed unacceptable and unprofessional behavior while I was in line for 9 and 1/2 minutes just to buy a manual. Loudly arguing in front of customers about who is responsible for specific tasks?? How about one of them cash me out instead of assuming the people in line did not understand a would of the Spanish banter. Pitiful.

ka
Review №41

Patrick was great. I had to return a part andbit was no problem

Li
Review №42

Comes in handy when you need something for the car

Ma
Review №43

Bought a part for my vehicle, and they gave me the wrong one. Had to go back and returned the part, was really upset because I explained to the tender with details what I needed.

Ka
Review №44

Great service. Good return policy.

Na
Review №45

People there are really helpful and nice. They even helped me identify the problem.

Ad
Review №46

Patrick is a great manager. Very knowledgeable about you part needs

Ma
Review №47

Excellent service but the wait sucks. Should have a mark where to stand.got there and was the last to be served.

Jo
Review №48

Best of the best. Not only did they answer all my questions but they actually went ahead and helped me with the installation process!

Ir
Review №49

Some employees are fantastic, others not so helpful.

bi
Review №50

Not the best quality, but most of the employees are helpful

Ma
Review №51

They suck go to AutoZone on 27 they now what theyre doing

me
Review №52

Agnes from auto parts international warehouse in winter haven always puts her commercial customers first

Al
Review №53

Found what I was looking for with ease, and the employee was very friendly

Th
Review №54

I was trying to buy a C clamp but the lady attending didnt know what it was i hate how long the lines are all the time and its just too expensive most of the time

Ch
Review №55

Clean environment. Knowledgeable/pleasant staff.

Le
Review №56

Good price, honest people

Va
Review №57

Cheaper prices for the same items.

Jo
Review №58

This place is a real good place to get parts

Sh
Review №59

Staff was really nice🤗

to
Review №60

They are not allowing you to get store credit if items are open. So if you get the wrong part and you open it your out of luck, so make sure you know what your getting or your stuck with it

Vi
Review №61

Good prices but not the best service

J
Review №62

Very helpful guys.

Pe
Review №63

Good parfs

Ma
Review №64

Good place to look for parts

El
Review №65

Great store with quality products

Jo
Review №66

Like carquest parts so this is my go to parts house.

Ja
Review №67

Store was a mess shelfs not stocked looked dirty

Mi
Review №68

Very hot inside this store

An
Review №69

I go there for parts and supplies

Ci
Review №70

Just called (3:20 pm) and they never picked up. How annoying!

Va
Review №71

Always have great service

Ti
Review №72

These guys know their stuff

sh
Review №73

Staff are all spanish making communication hard.

Da
Review №74

Good service here.

Ma
Review №75

Dont like the store

An
Review №76

Only 10 minutes away

Tr
Review №77

Love advance.

Ju
Review №78

Great service

F
Review №79

Very poor customer service

Ka
Review №80

Kevin was a great help.

Bi
Review №81

Always slow to get parts and to check out

is
Review №82

Good prices for the parts

Se
Review №83

Good part and services

Ch
Review №84

Great for your parts

Ca
Review №85

Part I needed was in stock

da
Review №86

Great customer service

Ru
Review №87

The staff is so slow and unmotivated.

Le
Review №88

Very efficient

Da
Review №89

Always helpful

Da
Review №90

Great customer service

Fa
Review №91

Great friendly service

Je
Review №92

🚗💥🗯...👀

Pu
Review №93

People always helpful

re
Review №94

Ordered what I needed

Wa
Review №95

Store needs to be cleaned up more

Lu
Review №96

Always helpful !!

Ca
Review №97

TerribleRude

Do
Review №98

Fast and efficient

Ro
Review №99

Typical Advance Auto. Staff was friendly.

Sa
Review №100

Great service

Information
67 Photos
100 Comments
4.2 Rating
  • Address:1015 E Hinson Ave, Haines City, FL 33844, United States
  • Site:https://stores.advanceautoparts.com/fl/haines-city/1015-east-hinson-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 863-421-4061
Categories
  • Auto parts store
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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