This place was awesome the guy that took care of me his name is Ishmael he was very good he was a very polite young man took care of all my needs and did everything possible to help me and make sure that I can get my problem solved so I can continue on with what I had to continue with very please I would go there again and the thing is that I had to go there because my alternator went bad so it was something that I wasnt planning to go but then I had to but then my experience there was very happy and less stressful. Well thats where life took me at an adventure today to go take care of that well hope you guys try them out theyre very nice theyre in Haines City his name is Ishmael so thats where my adventures were today this is Johnny with adventures with the riveras signing off
Its was normal. Just walked around a few.priced tie downs.it was awesome that they let a group of kids do a car wash there.so we got the truck washed. Great job.so nice if auto parts.❣️
Had go in and buy a battery. I thought it was going to be $55 turned out to be $113 was not too happy about that with only $10 core charge but the service was fine if need another battery will look elsewhere
Think I will stick with Discount Advance where they dont mind helping people of color and women.
Thank you so much for being so professional. Sam help me find the head light that I need and was very kind.
Great employees. I like to order online and pickup
Stuff is very helpful here
As always great prices and selection
Very bad because was supposed to be close at 10 pm and was close to 9pm, and the employees just said nothing just not open the door
Bad attitude, only two people that actually know what they are doingLast time I went, they didn’t had what I was looking for and I was told that need it to be order and ask to order it and he told me he couldn’t place order, just the manager and walk awayJust save yourself a headache and go to Oreilys down the street
Very rude. Spoke with someone on the phone that had a hard time speaking English. I asked him if he could look up a part and let me know what store has it in stock. He mumbled some nonsense because I think he just didnt understand me then told me he couldnt do it because he didnt feel like it and hung up on me. I called back and asked for the manager. Someone allegedly named Kevin King got on the phone and claimed to be there manager but his very unprofessional yup and uh uhhh responses make me seriously doubt that. I asked who his boss was and he laughed at me. I am km my way to discuss in person and see whos laughing
Good for parts and
Top of the line customer service. These employees are all over it! Great experience. I had a pretty intricate request and they took care of it in a matter of a couple minutes! I have always used advance Auto parts for all my parts needs but I will certainly use this particular location for my #1! Appreciate it again!
Quick and easy. Great store.
Outstanding service. I purchased a battery online, received a 20 percent discount. Took my receipt to the store, showed my reciept, they put the battery in without me even getting out of my car. FANTASTIC!!!
Hikey is the best 🙏
Do not order online from Advance....even if you use your VIN# to insure you get the right part you WONT and then they will Not exchange in the store...you must buy a second part and wait for a refund on your card up three days...when it only took 3 seconds to charge your card..DEVIOUS BUSINESS Practices at the very least.
Not worth a review
I gave three stars because online the prices are less than in the store and the online site wouldnt allow me to make the purchase for in store pick up....
Whorst auto part 4 real
I am the biggest fan of advance Auto parts because of the way they handled their female customers
They are the slowest advanceautoparts Ive ever been to it took them 15 minutes to find a belt for a guy and I got tired of staying in line for 30 minutes and then all the people work theres one guy go outside to install somebodys battery I dont know what they were thinking. Other advance Auto parts are good better than OReillys but this one was just the wait time was way too long
They got me all vehicle parts I needed for my truck quickly and not very expensive. This is a great place with Great customer service
Ordered socket on Thursday night. Your system said it was in stock and in store. Went to pick it up at 3pm. Was not pulled and not in stock. Only bright note is associate is driving to another store to pick up and deliver tool. Wasted over an hour of repair time.
Order ahead and pick it up
Nice store good service
Has almost everything. Great location and easy to find items. Staff always willing to help.
Quick visit but no one asked if I needed help. Other than that it was a very easy and quick visit.
Great store to find your vehicle parts. Good service and fast response.
Great service. Didnt have what I needed in stock but they kept looking and looking for it before checking other stores.
Very bad service. I almost never give bad reviews but this time is needed. I went in for a check engine light. And there was someone helping a lady with a battery check and i ask him if they do the check engine for my car he said that he wasnt sure if they do it for my car. So another guy named ismael come from the back and he ask ismael if he can help me and instead ismael went buy the window to look at a truck that was on the street. The he ask him again to help me becuase he was busy helping the lady and ismael gave him attitude and said that it was a waste of time to help me (out loud).
Even though they were a little more pricy than Wal-Mart, i would definitely give them my money before Wal-Mart any day, great service with a kind smile, I was so pleased with my service man, he received a tip 😊
The manager here is a very wonderful and deserves a raise for a he does for company
Ran in, got what I needed and got out quick! Staff seem to know their stuff.
I always find the part i need.
Very helpful, willing to work with me for over an hour for a battery return that went wrong and she corrected. Also willing to give advice about stuff girls like me are clueless about
Its well stocked always clean and professional friendly staff
Customer service friendly helpful usually have everything I go in for
Two guys named Joel (by there shirts), they both displayed unacceptable and unprofessional behavior while I was in line for 9 and 1/2 minutes just to buy a manual. Loudly arguing in front of customers about who is responsible for specific tasks?? How about one of them cash me out instead of assuming the people in line did not understand a would of the Spanish banter. Pitiful.
Patrick was great. I had to return a part andbit was no problem
Comes in handy when you need something for the car
Bought a part for my vehicle, and they gave me the wrong one. Had to go back and returned the part, was really upset because I explained to the tender with details what I needed.
Great service. Good return policy.
People there are really helpful and nice. They even helped me identify the problem.
Patrick is a great manager. Very knowledgeable about you part needs
Excellent service but the wait sucks. Should have a mark where to stand.got there and was the last to be served.
Best of the best. Not only did they answer all my questions but they actually went ahead and helped me with the installation process!
Some employees are fantastic, others not so helpful.
Not the best quality, but most of the employees are helpful
They suck go to AutoZone on 27 they now what theyre doing
Agnes from auto parts international warehouse in winter haven always puts her commercial customers first
Found what I was looking for with ease, and the employee was very friendly
I was trying to buy a C clamp but the lady attending didnt know what it was i hate how long the lines are all the time and its just too expensive most of the time
Clean environment. Knowledgeable/pleasant staff.
Good price, honest people
Cheaper prices for the same items.
This place is a real good place to get parts
Staff was really nice🤗
They are not allowing you to get store credit if items are open. So if you get the wrong part and you open it your out of luck, so make sure you know what your getting or your stuck with it
Good prices but not the best service
Very helpful guys.
Good parfs
Good place to look for parts
Great store with quality products
Like carquest parts so this is my go to parts house.
Store was a mess shelfs not stocked looked dirty
Very hot inside this store
I go there for parts and supplies
Just called (3:20 pm) and they never picked up. How annoying!
Always have great service
These guys know their stuff
Staff are all spanish making communication hard.
Good service here.
Dont like the store
Only 10 minutes away
Love advance.
Great service
Very poor customer service
Kevin was a great help.
Always slow to get parts and to check out
Good prices for the parts
Good part and services
Great for your parts
Part I needed was in stock
Great customer service
The staff is so slow and unmotivated.
Very efficient
Always helpful
Great customer service
Great friendly service
🚗💥🗯...👀
People always helpful
Ordered what I needed
Store needs to be cleaned up more
Always helpful !!
TerribleRude
Fast and efficient
Typical Advance Auto. Staff was friendly.
Great service