Re
Rent-A-Center
107 W E Hendry St #22, Hinesville, GA 31313, United States
Comments
Ye
Review №1

The experience with Rent A Center today was amazing and great. We were able to get my daughter a bed with no hassle. Thank you for the great positive energy and encouragement. Great to know people still care and go over and beyond the call of customer service care.

He
Review №2

I was very disappointed with this place and also their service. I rented out two things from this place that was just FULL of roaches !! I made payments back to back and also informed them of what was going on. They harassed me for it back once I told them I wasnt making the last payments, due to them not helping me resolve the problem. I MOST definitely will NOT recommend anyone to purchase or even waste their time here nor money !! its not worth it . I PROMISE YOU !!! and if I could give them less than one star or even negative stars I WOULD !

Al
Review №3

Hey the employee by the name of lani today did an amazing job with helping me and getting the job done with no hassle, very respectful and nice. I recommend her service to everyone. Thank you so much

An
Review №4

Vanessa G. finds the best way to make thing affordable for us. We were able pay off a stereo, washer and dryer. We like shopping there because they are always working hard putting new furniture together and still able to attend us.

ja
Review №5

The staff was so helpful I love my new loving room set! Its so affordable and so many options it was hard to choose at first! My payment plan is so decent Im in a happy place and I just ordered my washer and dryer today. I recommend this place to first time buyers and movers.

Gl
Review №6

We bought a washer from them less than 2 years ago, it’s been broken since February. They picked it up in February to be serviced due to the bearings going out. They brought it back with a leak. It is now almost June and they have attempted to bring it back 3 more times with the same leak. They have pretty much had my washer this entire time with excuse after excuse as to why I still don’t have it. To make matters worse...NO ONE calls me. I have to call them for updates or to ask them where it is and what’s wrong with it. Everytime they bring it back, they can’t give me a straight answer as to what is wrong with it. They will rip you off. They will keep your things as long as they can to charge you rental fees on another one of their items. If I didn’t own this machine outright, I would say forget it, but because I own it...I want it fixed and brought back FIXED not broken still or rigged.

Na
Review №7

I love Mrs. Vanessa she is the best she is always kind and friendly and she helps me with anything i need. the staff is always putting a smile on my face when i see them and thats awesome they have the best spirit and i would recommend all people to go there.

Da
Review №8

Vanessa has been very helpful with my account and with ordering special merchandise for my baby girl. I highly reccomend this store to all of my friends and family. 5 star friendly service EVERY time I come in.

T.
Review №9

4 times I have attempted to get them to automatically draw the payment and it has not been done. The manager was supposed to call me and never did. My sectional couch was supposed to be paid off months ago yet they are still trying to get more money out of me. I have never had issues like this with Rent-A-Center in any other state. Never again!!!

Xa
Review №10

Vanessa Gondola gave great customer service fast and easy no hassle

Br
Review №11

I do believe Vanessa was her name....amazing, painless, got me right for the nba finals had exactly what I was looking for. Definitely my go to for every get together I have from here on out..👍🏿

Ch
Review №12

Told them months ago to come get the merchandise I had from them and they gave me a date they would be able to. Never showed up and refused to allow me to contact a higher up when the blame was placed on me. Now I have to go to court with the emails I sent and the text message exchange between Vanessa and myself. She gave me the number for corporate if I had a complaint knowing that the location is a franchise instead of the chain so corporate can’t do anything. To top it off, they sent me a sorry we missed you email when they didn’t even come. Vanessa should be fired and corporate needs to shut that location down.

Me
Review №13

Theyre absolutely amazing! Extremely professional everytime I speak to them. I leave everytime completely satisfied and they go out of their way to help if you have an issue!

er
Review №14

Ive been a customer here for around 5 years and Ive gotten a lot from here and have always been satisfied with my products and their service.Thank you guys keep up the great work.

72
Review №15

The service here is outstanding and they actually care about their customers!!! Please stop by and visit

Jo
Review №16

The manager Vanessa is so rude and has no consideration for her customers. As I spoke to her on the phone about my delivery order she didn’t care that I waited 3 days for it and everytime she came up with a excuse.

Jo
Review №17

Staff is very friendly and helpful, prices are reasonable, and I love what they do to give back to the community!

mo
Review №18

Great customer service!!!! Everybody make you feel so welcome and always greeted with a smile.......

ly
Review №19

I have been dealing with RAC for a few years now and i must say thia is the best staff and store manager I have met during that time. They are not only friendly but they also helped me when i was in a tough situation. Vanessa, chantal, dedrick are really good people and will go above and betond to help anyone as they have done me.

Je
Review №20

Have done business with them for the past three years. Great customer service and worked with me on my items and payments.

Ty
Review №21

Very courteous employees and great customer service. They always go above and beyond.

Tr
Review №22

Issues with my computer and getting no assistance

Ju
Review №23

I could not find what I wanted. I was going to pay cash.

De
Review №24

Very Helpful and convenient service !!

Le
Review №25

Great store and great people

Jo
Review №26

I only go to THIS rent-a-center!! Ask to see Vanessa!

Le
Review №27

Great customer service!

Information
27 Comments
Rating
  • Address:107 W E Hendry St #22, Hinesville, GA 31313, United States
  • Site:https://locations.rentacenter.com/florida/jacksonville/6316-103rd-st/
  • Phone:+1 904-573-6669
Categories
  • Mattress store
Accessibility
  • Wheelchair accessible entrance:Yes
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