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Cricket Wireless Authorized Retailer
82360 CA-111 Ste A, Indio, CA 92201, United States
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Cricket Wireless Authorized Retailer
Comments
Bl
Review №1

I went to the store just to check out the phones and I believe I spoke with the manager. At first he asked me a few questions about my phone and what company do I have. He walked me through all the phones and found me the perfect phone that fits my budget and he also helped me with applying for a program that runs by the government for $50 off. So far I’m so happy with the phone I have. I’m glad I walked in the cricket store and spoke with him.

MA
Review №2

Excellent 100% by ODEH ABUHAMMAD very helpful 😁

Ed
Review №3

Jailene did an awesome job. Friendly staff over all and got a great discount. Highly recommend

Ro
Review №4

Knowledge and friendly staff, especially Odeh. No sales push here, he was very professional and courteous. My best interest was his top priority for purchasing a new phone and he also gave me good advice that will save me money later. Though a sale was not made, there is not enough compliments to better describe the experience I have had at this store. You should feel very confident making deals here, and these gentlemen should be recognized for outstanding service. Thank you.

An
Review №5

I had a problem with the phone that I just bought drinking cant tell me a few minor problems I kept trying to call customer service and red wasnt getting too many places with the John my for today. I came into my local store where I bought the phone from the manager had it solved within 10 minutes with a great attitude and a smile.

De
Review №6

SUPER CUSTOMER SERVICEthank you to the girls made my day better!so kind hearted and positive hope to see them soon!! ❤️

Jo
Review №7

Great customer service, I was afraid to leave metro but Im happy that I made the right decision.. love the service 😁

Cr
Review №8

Great customer service, would highly recommend coming here. Place is well organized and it is well equipped.

El
Review №9

Great Customer service!!! Thank you Stephanie was great!

Yo
Review №10

Jose and Jailene were very friendly. I had trouble with my phone opening apps and they were more than glad to help me with my issue. At the end of the day they were able to get my phone fixed. Great service highly recommend coming to this location.

Da
Review №11

Most competent, pleasant person Ive met in this store, or any store to date!!!!Odeh is a great young man and he really made my day!!!!!!!!!!

Mo
Review №12

Amazing staff the girls there are so positive with there work and very helpful

he
Review №13

So disappointed. Last time I was at this store so nice and helpful. This time they were rude and condescending even. Refusing to help with offering to call other stores for me. I will not be returni g to this store. Probably even changing carriers after this.

al
Review №14

Great working with managers he a 10.

Ta
Review №15

Was never told about the return policy. Spent $200 for two phones and protectors. When I got home the protectors came off. I went back to the store and was told then that we couldn’t return or have them replaced. Should be a must to tell every customer about the return policy and should never have to deal with customer service like this. Manager wasn’t there but when they called he said the same. Plus they cracked the screen protector after trying to put it back on.

Ro
Review №16

Phones here can be bought for a cheaper price on Amazon or even Metro

zo
Review №17

Was unsure at first of the company since I had never had cricket before: however, once I arrived Jose and Alex helped me tremendously they did an amazing job of clearly explaining the plans and rates and also helped me set up my new Stylo 5! i highly recommend cricket wireless. ask for jose and/or alex

Mi
Review №18

Very nice and hopeful people

El
Review №19

Very helpful, and reasonable prices...

Le
Review №20

Great service and customers service.

T1
Review №21

Great customer service owner is down to earth great dude

Am
Review №22

Ordered a phone and the next day I was told that my information was incorrect. Tried to go to the store to purchase in person and they were not open during the posted hours of operation.

Br
Review №23

Best customer service and affordable / reasonable prices a 10/10

No
Review №24

Customer Service was super.

Ja
Review №25

Went in a couple weeks ago with a phone issue. A young man at the store helped me with my phone but convinced me to comeback for an upgrade overall couldnt be happier !

Le
Review №26

Great service and staff.

Ma
Review №27

Terrible service! Every time I called no one answered phone. Left message and call not returned !

No
Review №28

Purchased a plan with phone to try it out ( I regret it) I try to cancel it but I was unable, need it to wait until month was over.

Pa
Review №29

Best customer service

Ri
Review №30

Priced rite

Jo
Review №31

Wrong phone ###### !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ed
Review №32

Good service they helped me with everything. They answered all my questions if I recommend.

Ro
Review №33

Excellent attention

Be
Review №34

The first time I went excellent service were very nice to me I greeted entering and all well but see it last that I touch me with a new girl I think it is new because no avia seen before and the girl when he gets me no greeting nor I helped with the all wanted to grab a new phone and she looked I did not understand and did not offer to help was on as sub telephone that is not so very dedicated to his work ala store will give 5 stars but the average girl star

m
Review №35

Because his staff is very friendly, I recommend Cricket, the signal is fantastic, I had sprint and I failed the signal a lot, and with Cricket until now I had no problems.

Pa
Review №36

I changed from Tmobil and they anticipated me very well. the service is faster and I am very satisfied with the cricket service and I recommend it to everyone who would like to change.

Information
8 Photos
36 Comments
4.1 Rating
  • Address:82360 CA-111 Ste A, Indio, CA 92201, United States
  • Site:https://cricketwireless.com/stores/ll/US/CA/Indio/82360-US-Highway-111
  • Phone:+1 760-342-9555
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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