Needed to change the light bulb on my Cadillac CTS. I ask the sales associate for help and he told me they usually don’t help with that if it’s a difficult task to change the car light bulb but they did it anyway. It took 3 sales associates of the store to help me change my light bulb and they went above and beyond to help me. I greatly appreciate them for there service and I want to thank them by leaving this awesome review. Highly recommend Autozone Laplata!!

Good peeps who serve you well-

Its a convenient store for a quick stop shop when no other options are available. I was looking for a part that needed replacement as soon as possible, unfortunately it was not available in the store so I was assisted by the staff to order it online. Although the item number and photo on the website were the correct piece, the wrong part was placed in the box once I picked it up from the store. I was cordially assisted again by the staff to replace the part, the same mistake occured again. I ended up giving up on that process and looking for the part elsewhere. Despite the professionalism that the staff is providing to assist every customer respectively, the online part shop obviously lack attention to details.

Dont bother! I called and was told by an associate that this store carried no drill license brackets. Apparently, they dont. I wouldnt have wasted my time going if the employees were trained correctly to look at inventory. Once I arrived, the employee only cared to make a sale - any sale. I will never return

The employees are always courteous

Great service. Quick and accurate.

Employees are very nice

Was good

Truthfully... if it wasn’t for the kindness and professionalism that Donnie showed, I would have left to go to another location. The young lady upfront (Kidd) had an attitude because of the customer before me. Whatever he did to her I received the end of the stick from her. I understand how customer service works and how some of the public can be rude but don’t take that out on me. She was uncalled for. Again! Thank you Donnie

Very friendly and helpful staff

Gets parts ordered right from beginning! Knowledgeable staff

Very helpful!! Excellent customer service! Dependable in a pinch. Highly recommended.

Friendly cashier, fast and easy got what I was looking for. Reasonable prices

To small hard to find what your look for

Was looking for some brake fluid for my Ford had no problem finding what I needed

They help me with what I needed. Thank you very much. I will recommend to go to AutoZone at any time. My experience with AutoZone was very good thank you very much.

I went there yesterday 7-11-18 having one of the worst days ever dealing with kia service all day just to find out that my 3 yr old car is out of warranty somehow. Ronald S. the manager greeted as I came in and completely changed my day around! He was extremely helpful and his amazing upbeat attitude and conversation was exactly what I needed after dealing with people that had no interest in helping me the entire day and completely changed my outlook. He helped find a battery saved me some money and installed it for me! Ronald you are a superstar buddy I cant thank you enough! Customer service at best!

This AutoZone gives the best customer service. I had my battery replaced on my new car. Will come back if I’m on this side of town

I came in so confused on what it was that I needed to fix my Kia optima with no product knowledge Cheryl was very patient and helpful she went over everything that I needed Great customer service!

This is my AutoZone that I go to. Nothing super special about it except the people in there are very attentive they install batteries in my car. And were very helpful.

Walked in, found what I was looking for, paid for it and walked out with it.Nice simple transaction.

Cheryl is very rude. She sold me a battery, and no one was there to put it on and she told me to just look at my battery to figure out how to put it on. No other solutions, like come back at a certain time and someone can help you. Just figure it out. She was very rude from when I first walked in the store. I will never go back to this store.

Auto zone in la Plata i love going there and getting parts Ron and a couple other employees are very respectful and friendly and they no there job right part every time .💯

Poor costomer service I when there today 07/24/19 at 2:15 pm I was trying pay for items waiting on line I am Hispanic guy later an white guy walking from outside and she asked him if he needed help but Innored me the cashier was a black lady.bad persons working in La Plata autozone.

Manager Tim (Has Lips Tattooed On His Neck) Is rude and Violent. I was there 7-2-2019 The Manager Tim was Flipping Out on a customer he was Threatening & Cursing at the Customer, I had My Child with me! I am Very Disappointed In This AutoZone. My child was crying and terrified. Ridiculous Management & Something needs to be done about this ASAP!!

Great location! Staff is very knowledgeable and helpful. Went in to swap a battery and was out with a new battery installed in 15 minutes, thanks to mike!

The cashier that help us was about the best ive had by finding the item and even help put it in. He was very nice gentleman.

An employee name Marlowe is just an energetic and helpful guy

I love my local AutoZone good people they always take care of me and if they aint got the part youll get it there in a day

The store manager just punched someone in the face.. do not go here violent place and they talk to you like your stupid insted of helping.. ADVANCED AUTO is the place to go

My friend got a battery and the cashier wouldnt leave her alone. She wanted to find the battery her self but he essentially forced her to wait while he looks on his computer. He kept belittling her by calling her little lady assuming she doesnt know anything about cars (She does). Then he kept insisting on helping get it to her car despite her constant rejections and saying You sure it weighs more then youDude was acting very sexist and weird.

Doesnt loan tools out anymore. This used to be my go-to place AutoZone; not all of the staff are knowledgeable (I once talked to an employee who didnt know what a torque wrench was), but they were nice and helpful. Since they dont do loaner tools anymore I just go to the one in White Plains.

Favorite place to buy parts from. The employees working at this location are very helpful.

Always had good experience here!

Great help from a dedicated staff member when I bought a marine battery.

The District heights Auto zone is a very shady place. I went in looking for R34 freon for my AC I was told they were out of stock, I saw some on a cart behind the counter on one of the lower shelfs. I was told by the employee that those were for his car. I asked if he had purchased them yet he told me he was buying them later. I had to go to a different Auto zone to buy it.

3 customers in the store and 35 minutes to get help

Helpful employees, huge selection parts and accessories

The people r so helpful there

Always had decent service with this place

Employees don’t seem like they wanna be their. Verry rude probably not going back their again ...

Manager offered to have my kids

Gotta love Auto Zone!

Very helpful, and friendly.

Fun shopping spot

Clean, well stocked place

Great place

Friendly help free engine check

Good store

Good news

Ok