Th
The Druggist
24022 Aliso Creek Rd, Laguna Niguel, CA 92677, United States
Comments
Co
Review №1

I have been a customer of this pharmacy for many years. This is truly a wonderful pharmacy. While the hours leave a bit to be desired, the small town feel and the customer service make it worth it. You will not get this type of customer service at most of the chain pharmacies.Additionally, the owner, Nihar, is an absolutely wonderful pharmacist. Always personable and always willing to go the extra mile to ensure his customers are well-served. Nihar also appears to have the respect and admiration of the staff, which to me speaks volumes about his morals and how much he values and appreciates his employees.

El
Review №2

They dont tell you all sales are final. I purchased an item that i wasnt not sure if it was going to fit or work. The pharmacist just wanted the sale. Not helpful to me.

Su
Review №3

They are very unorganized. The work is sloppy and the meds werent ready after 3 days of asking for a refill...

Ja
Review №4

Very good! I’ll be back

Th
Review №5

STAY AWAY. TELL FRIENDS TO STAY AWAY.ANYPLACE THAT REFUSES RETURNS SHOULD BE BROKEN

An
Review №6

Originally I was very excited to be referred to this pharmacy by my doctor. I purchased several items, and even bought some gifts. One of the items I purchased was a white Nova shower bench. I purchased it on 12/3/20 ad then was gone over the holidays. More recently, I started using it. I am not heavier than the weight that is specified on this bench. Yesterday, it collapsed under me and fortunately I was able to grab a counter and door knob to break my fall.Today I phoned the pharmacy to ask if I could return it, and purchase a different shower bench. The one I have has screws that go into plastic. I believe that was the problem with the product. I have a different one that I got at Lowes that has the screws going into metal. I wanted to find out if I could return the one I had for a different bench.After waiting for about 15 to 20 minutes, finally someone came on the phone. I was told that no I could not return it because it was two months since I purchased it. Wow! Great customer service. And may I say, you just lost me as a future customer. What I was asking was reasonable. I could have been hurt. I wanted to do an exchange. So no more of my business will come your way.

Jo
Review №7

I use the postal station here. Very convenient.

Jo
Review №8

The employees at the Druggist are wonderful and give great personal service. From working with doctors offices to get prescriptions renewed, to remembering my name and face. Most of the time the have my prescriptions ready for me when I get to the counter - I dont even have to give them my name. They offer real personal service that you just dont receive elsewhere.And they have a great greeting card section.

Cu
Review №9

There actually IS a post office here. It is inside The Druggist in the back right corner of the store. The three other reviews here say that it doesnt exist, but it IS there. It is not very well marked from the outside of the building, and I even drove past the store myself looking for it the first time. I really only use the post office when I have to drop off a package or something, but they seemed nice enough to me.

Ga
Review №10

Every employee in this place is amazing. I love the family feel of this place. They are helpful and answer all questions. Bonus there is USPS inside!

Ju
Review №11

The employees are always friendly and helpful. They have fun, unique items in the store so its always a treat to wander the aisles. Wonderful, small-town feel so I prefer it to the big-bag pharmacies.

藤本
Review №12

This pharmacy used to be the best around here but I don’t know if the owner has changed or not, but currently their service is worse than CVS. I requested for refill and went there to pick them up few days later but found out that they were out of our medications so I had to waited few more days to get my meds. Why didn’t they bother to call me or go head to order those meds as soon as they realized they were out of our meds for refills. Even though they have meds in stock, they seems reluctant to refill prescriptions over the phone, meaning they only start refilling when you are physically present in store. I know it’s only 10-15 mins but it’s annoying..... I missed old the Druggist.

Ro
Review №13

The people here make you feel important and view you as a person not as a walking cash symbol. I really liked the personal attention and care specifically from Theresa; she is a major asset for this place.

An
Review №14

Very friendly! Huge selection! I was there at a supposedly peak, busy time, but there were enough employees working so I didnt have to wait. One walked me to exactly what I was looking for. The small-town feel, with the vast, variety of supplies and equipment, makes it my go-to pharmacy that I highly recommend!

Ma
Review №15

AMAZING PHARMACY STAFF! Very professional and helpful.They went above and beyond fixing my insurance issue.

Eu
Review №16

By far the best pharmacy experience. Although Im just comparing to CVS and Rite Aid, its the company culture that I respect.

Vi
Review №17

I dont usually post reviews on the Internet, however my experience last night with The Druggist pharmacy was nothing short of amazing.Due to a set of circumstances I had no control over I explained to one of the employees who works behind the pharmacy counter, and who knows me, I had to ask for my newly called in prescription to be transferred to another pharmacy that was open later. I was ill and could not afford to wait and get the antibiotic the next day.Much to my amazement she asked where I lived and volunteered to drop the meds by my house on her way home from work!!!!!! I had to blink, had I just been transported via a time machine back to the 50s and was Dr. Welby my doctor?No, he was not my doctor and this is 2015 and sure enough the meds were delivered as promised. I have only been their customer since April 2014 and only for non-mail order meds but this neighborhood pharmacy clearly values their customers and provides service above and far beyond what we would even dream of expecting in the 21st century.So, for those of us who live near The Druggist, lets support them to ensure they are always there. Their limited hours are a small price to pay for the exceptional quality of service which, by the way, includes NO WAITING IN LONG LINES, EVER, and prescription ALWAYS ready.Thank you Miss N and thank you The Druggist for helping me in my hour of need and for my trip down memory lane.

Tr
Review №18

Teresa is amazing and supper helpful.

Se
Review №19

Inside a store with post office service.Close at 6pm and no machine you can use after office hours.

Mi
Review №20

Wrong location. Incorrect address.

ST
Review №21

A real pharmacy, a real pharmacist.

K
Review №22

There is nothing there.

Jo
Review №23

Not there

Information
23 Comments
4.3 Rating
  • Address:24022 Aliso Creek Rd, Laguna Niguel, CA 92677, United States
  • Site:http://druggistpharmacy.com/
  • Phone:+1 949-643-0740
Categories
  • Beauty supply store
  • Pharmacy
  • Diabetes equipment supplier
  • Drug store
  • Greeting card shop
  • Medical supply store
  • Wheelchair store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–3:30PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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