Kylie is amazing!!!!!! My hair and my daughters have never looked better. Vibrant color for my daughter (amethyst 💜) all new highlights and low lights for me. Thank you for making us both feel beautiful

The bit older lady who gave me a haircut today was so good. She cared a lot about how I looked and you could definitely sense she did her best. I am not sure what your name was, but definitely recommend getting a haircut from you!

Had a haircut today. Tia was my stylist. She did a great job. She offered great and expert advise on how I should do my hair. It came out just how I wanted it. Based on today’s experience w Tia I will return and recommend her. Thank you!

Empty are pleasant and I enjoyed talking to them! Very friendly and helpful.. The whole family got haircuts and everyone was happy 😊

Casey did a great job and gave me exactly what I wanted! I haven’t been this happy with my hair in years! Thank you again!

I met Katie for the 1st time, and I feel like I won the JACKPOT on Stylists, Yah!!I have been disappointed for a year and a half with the haircuts that Ive been getting.... And Katie did a fantastic job! She gave me the best haircut and style!!My hair was so out of shape it looked awful!She put low lights in my hair and she did a perfect job!!! I feel great and I look fabulous!!!Thank you Katie and thank you FTS‼️❤️

Waited an hour, not a word to me the whole time. 2 people came in with reservations they werent even aware of and THEY had to wait. Disorganized, lame service, go somewhere else.

Kyley Jo cut and styled my daughters hair. She did an amazing job! Very knowledgeable. We had a great experience with a warm welcome. I’m very picky and usually critical. This was a very positive experience. We’ll definitely be returning to see her!

Very pricey!! I literally went in for a shampoo & Blow dry and they were having a promotion on a deep conditioner treatment at half the price..( $10.99 )which is still a lot but I went ahead and had the treatment done.The girl blow dried my hair and i asked if she could use the straighter to soften the ends... Total $51 +Tip..

It seems like everyone else the crew is short staffed but they do a great job, been coming for 10 years now

Reviewed wrong salon BUT agree no one greeted or acknowledged my son so he left

Very good, and love my hair cut. Friendly environment, and clean.

Unexpected things happen, but there is no excuse (with all the technology available to us today) for not letting your clients know that you are not going to show up/No Show to your appointments. Time is valuable. I do not recommend making appointments with this business.

Made an appointment yesterday for today. Walked in 15 mins prior to our appointment signed in no acknowledgement at all from the young lady that was working. 20 to 25 mins past our appt still no acknowledgement while she took another client. I asked when we would get our hair cuts being that we had made an appt she said we would be priority since we had an appt and no ETA on when her co worker would be in since we had made our appt with 2 different stylists. We ended up leaving no point in making an appt since we were not seen at our scheduled time. Maybe we wouldve stayed if she would have acknowledged and or communicated what was going on.

They did a great job on my hair. Will be going here again next time 😌

I went in yesterday morning for hair coloring. There were two very nice ladies working there, Misty who did my hair and Sarah. Unbeknowest to them ( I was the first customer of the day) they had hardly any color in stock as the two ladies were off Sunday and Monday and the weekend stylists did not let Sarah know they used all the coloring. So Misty had to improvise my plum color and she did an excellent job. I got a few complements just after walking out of the salon. Who ever owns this shop should be thankful he had these two employees

I love this place. I have been going here for years. All the girls are so talented and friendly. The manager is great. They keep the store clean and you always feel so welcome. Misty is awesome, you should request her for your scalp massage. I would give 10 stars if I could!

Got a great hair cut/style today from Sarah. She really took her time and still was able to get to her next appointment on time which is somthing I never expected from a affordable hair cut place. I have hard to style hair because it’s fine and she had great ideas to make it look fuller and healthier while still fun and stylish. Highly recommend to others who want a $100 hair cut for a forth the price! Will be coming back, thanks Sarah!

Such a great staff!

So why the 5 stars? I get my hair cut every few weeks to every 2 months. Nothing difficult or extreme or complicated. But the five stars are for the consistent outstanding service. One day I was there waiting my turn and a man in his 60s and a in home care provider brought in a senior woman in her 80s....I am assuming the mans mother in for a hairstyle. The woman was suffering from dementia. The man and the provider went outside to fiddle around with their cellphones leaving this old woman to the staff. She was a handful. She was frightened, had no idea what was going on or who these Fantastic Sams people were. Turns out despite this the staff....all three of them knew how to handle this and brought this poor woman down calming her and taking care of her. It was impressive, kind, and compassionate. I enjoyed the stern words of the manager to the cellphone jockeys also. I tipped the staff that day because it was a job well done. We need more of that.

Been getting my familys hair cut here for years and never disappointed. My color is flawless thanks to Sarah.

Kj is great. Go see her

I just got the nicest haircut from Sarah. She had plenty to do. My hair was bleached burned and the cut was way off. She took time to explain what she was doing and instilled a lot of confidence in me. I was happy with the results and the cost as well. I definitely will return to Sarah.

Terrible customer service!! I wasnt greeted when I came in. It was my 1st time at a Fantastic Sams.. I didnt know the rules.. The rude lady at the counter just stared at me and then said you have to sign in and rolled her eyes... I said I was sorry it is my 1st time here... she still continued to stare at me and then walked away... I didnt know how long the wait would be or anything... not a good experience at all... We will not be going back..

Although the stylists can be a smidge standoffish they buzz the hot off so good for a budget hair cut for kids that need a hair cut every three weeks

Used to go to the one on Mission Trail- tried this one when they opened and LOVED it. Much better than the one on Mission Trail(too much drama there between staff). Everyone here is nice and friendly, very professional. I usually have no idea of what I want and I have yet to leave unhappy. I think people come to a place like this for the inexpensive pricing and then expect to get high end salon treatment- you are kidding yourself. They give you value for your money, they are nice, they keep the place clean, and they take pride in their work. They also do a good job of getting me in and out quickly when I tell them I am in a hurry. They do get busy so I always bring my nook in case I have to wait awhile.

Very friendly staff! Nice clean environment and overall great team of stylist! Special shout out to Sarah she waa really great to work with the first time on my hair. She really cares about her work and the end results! Thank you for coloring my hair for my wedding!!!! :)

Awesome cut. Elenor was the best. Fun time.

I hardly ever Yelp but this was a special occasion. The worst haircut Ive ever received in my life . I asked for the cut on the second half of the picture . And ended up with this. I asked if this cut was possible and the stylist named misty said yes. I would much have rather her say no i dont know how to do that than messing up my hair. She in the mean time was toning her own hair while i walked in and during my cut had to go wash her hair out . When she was done i said that it looks nothing like the picture . She kept saying it was cause of the thickness of my hair. But Ive had that same haircut before so I know its possible. She then realized It needed to be razored out thinned out so that it isnt too blunt. Only after I said it looked nothing like it. She was in my opinion too preoccupied with her own hair that she was coloring while working than mine. Or she legitimately doesnt and shouldent be doing hair. Either way I am embarrassed of this cut and couldnt recommend this particular stylist any less. The review reflects the stylist and her ethics and not the establishment itself. I refuse to even get it fixed in that salon.

I only go here for my haircuts. I love the service and my stylists Sarah or Misty. Always take care of my hair needs.

I wish I could remember the name of the lovely young woman that cut my sons hair. Kudos to you for being great at your job!

SAVE YOUR MONEY AND YOUR HAIR - RUDE, UNPROFESSIONAL AND INEXPERIENCED STYLISTS!! This establishment is extremely unprofessional - and does not know how to cut hair!! The stylist that botched my husbands hair refused to give us her name, argued and used obscene language at me. Sadly after reporting our repulsive experience to Taylor the receptionist, neither her nor the “Manager” Sarah could help us. Sarah refused to refund us because the stylist asked my husband how he wanted his haircut - even though she did not fulfill the haircut he asked for. Nor did she even put product or style it!! They refused to provide me their store number or corporate number - but that’s okay. I was able to find their regional managers office online and have already left a message in regards to this matter.My poor husbands hair looks terrible, and I am enraged at the lack of service and that this costed me $19!!

Wait times are awful, staff is rude, and even worse than the unprofessional service are the terrible haircuts!! Sarah, Taylor, and their staff really need some training in customer service. The stylist - who refuses to give her name - she is blonde, tall, 20-Mix 30s and wears glasses. She buzzed my poor husbands whole head which is NOT what he requested. When I told her we were unhappy to request a refund, she argumentatively insisted it looked good and was what he wanted. They denied us a refund, and we have since researched and found their corporate office information to file formal complaints on the service today. He looks awful, and it cost me $19!!

I love Sarah!!!!! She seriously couldn’t have done a better job transforming my hair. I am so grateful for her expertise, precision, and patience. Thank you, Sarah!!!!!

I came in for an eyebrow wax and thought the manager, Monica? or some cute name like that, did a great job. A little chit chat and she was friendly. I didnt wait long at all. Will be back and recommend.

It was the best ever Shawn was awesome loved they way he colored and highlighted my hair plus the cut was great I would Recommend this place to everyone

First time here, and not going back, customer service is bad, Dana didnt even washed my hair nicely, and not satisfied with my haircut, didnt do a good job. Sad.

Went in to Fantastic Sams to get a cut and color. Instead of helping the customers two employees were talking out loud about another employee. The one employee wasnt working and the other one that was suppose to be working was spending g her time talking to the employee and not waiting game on customers. I walked out! Not happy.

4 boys. Perfect cuts for them all

The lady buchard my girlfriends hair and wouldnt stop. She was in tears begging the hair stylist to stop. Took the manager WAY too long to step in. This place is scary. Avoid at all cost unless youre looking to destory your look. BEWARE. She is still cute at can be. Seriously, avoid this place. For the love of God.

DONT RELY on their price list published online or in the shop. Stylists feel free to charge you a lot more even if they havent done anything extra. I asked for a shampoo and set, supposed to be about $20.00. Instead the stylist charged me $30. When I asked why, she said using rollers took more time so she charged more. And she did it in such a hurry metal clips flew everywhere, and rollers went flying, too—even though no one was waiting in the front of the shop. Hello, a shampoo and set means the stylist puts the hair up on rollers and under a dryer; thats all she did. The other stylist, a guy, charged a woman who came in before me for a haircut and blowdry $89—maybe he colored her hair, but I arrived after that. Fantastic Sams chain is the Walmart of beauty salons, yet $90 is the full price for a cut, color and blowdry at a full-service salon—only difference one dollar. They also did not have cushions for someone under 5 foot 3 to sit on to reach the shampoo bowl OR the hair dryer. The stylist wadded up old ragged towels to put under my head to wash my hair, and then when my head couldnt reach the dryer, she and the guy decided she should fold up towels for me to sit on till I could reach it—problem: that she folded them into about three-inch wide strips which she stacked for me to sit on. So painful—they were unconcerned. Otherwise, they just wanted me to sit out of the dryer and hope the air from it might reach me. The average salon has cushions for shorter customers to sit on, thats the norm. Cant recommend this place.

Awesome I always got s good haircut from my barber rose!

I always go to Misty because she is always the best. Ben seeing here for over a year now.

Because they cut my hair wrong and paid so much money for a cut and due was not happy

Gave a very nice haircut I thought the prices have gone up!

Garbage ashlen does not know how to cut hair

Its a salon. The girls chat a lot, you might be lucky to come away with a decent haircut.

Had a great visit and exceptional service will definitely return

On sunday 9/15/2013..I had appointment @10:oo am.. I pick a hair style on of Book.. for color/cut special avertized for $49.99..on banner in front of store...My stylist was the team Leader sofie... She was very nice, Persian lady.. I bonded with her well, because I daughter-in-law is also Persian, well, my treatment begin, which Sofie begin by dying my hair blonde like the picture show..then during the dye process, she help another customer that came in store, which was okey with me, because..i did have to wait for my 20 minute dye to process... then Sofie return to rince my hair out, took me back to seat.. ask if I would like Hightlights, well the picture I show her did not have Highlights, I said sure why not something different!, she show me color blothes of hair, I pick out rv74, whish is a dark burgurdy color... I told her just a little highlight on top, not all over.... He proceded.., I again waited for appox 1/2 hours to processed..., when she went to rinse my highlights/foils out of hair, she ask Brittany, another stylist to help her hold hair..., needless to say, when I return to chair, my hair was Red all over...Uck!! scary as Heck!.... Sofie, said it would be okey.. Cuz she still has to cut my hair!... Two hours into service Sofie, came into me and ask me to Pay now, because she had to drop the money, (dont know what that means) my husband said it meant to drop in safe... so, she told me my amount was $137.75.... I said I came in for your special of $49.99,... she reply back by saying, I Bleach out or color, to blonde like you wanted in Book...$59.95, I highlighted your hair... $59.95, and your hair cut is $17.00....OUCH!!!,..so, I paid... because..I didnt know what to do? So Sofie came Back and Proceded to cut my hair, which when she did, was nothing like the Picture... The red was still all over head, and the Back of my hair was Orange, fron over processed hair and ran dye fron Hightlight, I ask her to Please fix this, Sofie, afain Bleash the back of my hair to try to get ran red hair out...it was better, but not at all perfect!, Four (4) hours later... after a hair cut that didnt look at all like the ine style I chose in book, and Red ran hair all over my head...Not highlights, all over now.I aked Sofie, and you just re-do this mess, and Bleach out all my hair to Blonde... she said No, it would Fry my hair..... I left salon.. crying, went straight to stater bros. grocery store next door and bought a box of Blonde Hair dye, to dye my hair when I got home,...when I arrived home my husband was upset also, and then pointed out when saw how short my hair was, that I had bleach stain all over the back of my blouse, I just bought at Kohls... less than to days prior to getting my hair done... So Please.... RE-THINK THE NEXT TIME YOU GO TO FANTASTIC SAMS IN THE CANYON CREST SHOPPING CENTER IN LAKE ELSINORE, AND GET THE PRICE IN WRITING BEFORE YOU START YOUR HAIR PROCESS.

Its nice here...

Poor service and they can not cut hair!

Good haircut wash and set

Excellent service!

Dana cut way too much hair.

Fast and easy

Sean is great

Rose rocks

Thanks Sarah

Mop