The worker was professional, courteous, helpful and attentive. She kept me informed about the status of the repairs to my car.

Did not have wiper blades or engine air filter. Prices outrageous. Nearly $800 to do an oil change and flush some fluids. Service salesman polite & waiting area good.

Ray was very attentive and kind and helpful, he got my car in quick and was very resourceful in assessing my needs, on top of that my car was ready very much earlier than anticipated. Couldnt be more impressed. Thank you Ray and Regal. You guys are awesome.

According to all the experts at the dealership, the problem is a bad battery which Acura will not replace unless it fails so sort of test which it did not fail. So basically, we had a problem which made the car stall in the middle of a highway and Acura refuses to fix it and tells us to just pray that it does not happen again!!!!

Good Express service but detail experience very poor, car was delivered all wet like never got through the car wash blower, need improvement on car detail

I came in for an oil change and to have my inside trunk release fixed.I had an 7am appointment and did not leave until 9:30 am.I asked about 8:30 what was taking so long and I was told my guys dont start until 7:30 and my reply was why was I given a 7am appointment. I was so disappointed that it took so long and I was not told the truth.The service advisor had no idea why the trunk release was not working when all he had to do was keep his finger on release for a few seconds.I will never return for and maintenence on my car.

Jessica the representative did an outstanding job was very informative on what was going to b done to the car very friendly and very professional she went above and beyond expectations

We recently used Regal to buy a used car. From the beginning to end they were very professional and courteous. I was expecting the typical used car dealership and was very pleasantly surprised. The salesperson Mallory was exceptional. She was knowledgeable and helpful and was great to work with. I would recommend this dealership and particularly Mallory to anyone looking for a high quality car at a reasonable price.

I had a damaged front tire. Called the parts department and ordered a new tire and scheduled with service tech Jessica Torres for replacement.

Went in for a standard oil change and tire rotation. All went well and as usual Ray handled everything quickly and efficiently.

I was told this repair in 3 hours and took all day.

Accura dealership comleted a call back replacing fuel pump and I was impressed with the service courtesy by all concerned. Tony was my guy and he was terrific.

Chrissy Hartman is the best service rep. She listens to your concerns & is right on top of keeping you up to date!

My wife was told if she didn’t buy a $600 service package our warranty would be voided. She was called sweety and hun and talked down to. I left a message for the manager. My call was not returned so I contacted Honda. My Acura lease is up in June and for the first time in 25 years I won’t be buying a Honda or Acrua.

Had a great experience with Regal. They were very professional and had us out within a reasonable time for an oil change/detail. Would definitely recommend! A+

Fast and friendly service.

Courteous, fast and efficient.

Staff is friendly as always. I live in Tampa, and made the drive to Lakeland to buy my Acura because it was the best price and service. I continue driving out for service because its been a very good experience. Earlier this week I came out for a routine service. I learned now that the price for an oil change has increased (these things happen, I understand), AND the interior vacuuming has been eliminated as a courtesy item. In other words, more for less. On another matter, my previous visit for a more extensive service prompted me to respond to that survey, where I shared some detailed information about my displeasure on the service pricing for the items I had performed. I expected that with my thoughtful and detailed comments I might have received some sort of communication from Regal. That never came. So, I suppose I should conclude that this email comment will also go unanswered. I will then be left wondering if its still worthwhile to make the drive for service, for my next auto purchase, or to share with friends and family about my experience with Regal. Lets see.

Drove in because passenger side front tire was low, and they discovered cause, nail or screw, in repairable tire threads, and repaired tire in expedient, professional manner.

Very nice friendly people

Great quick seevice

It was a professional and friendly service.

I was very satisfied with the service that I received. This company is very friendly and has awesome customer service skills.

Installed Pursuit security that was not installed initially. Multi point inspection.

Oil change and rotation.

Quick friendly service

My customer experience at Regal Acura has been outstanding. They continue to exceed my expectations. The staff is courteous and professional. I look forward to a long and continuous relationship. Keep up the great work.

Didnt have an appointment. Arrived about 730 am. Service advisor called said vehicle is ready for pickup by 920 am.

Problem was eventually solved, but not without hiccups. Communication is pretty bad. Literally every time someone was supposed to call and follow up when my part arrived, I received no call at all.I received a check up and no one could articulate inspection report. My experience was frustrating and I was rather disappointed.

I had good experience, however, you did not fix my transmission issue

Excellent service

Motor mount issues.