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Shepherd Eye Center
3575 Pecos-McLeod Interconnect, Las Vegas, NV 89121, United States
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Shepherd Eye Center
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Ar
Review №1

Dr. Hansen is excellent.. he answers all my questions, he’s patience takes time and doesn’t rush you. I’ve been seeing Dr. Hanson for over 15 years. He removed my cataracts and I was very happy with The results.

Al
Review №2

The V A started a community service due to being backed up..The best thing ever!!My roommate recommended Shepherd Eye Center.. I did some research and it is located three blocks from my apartment.. So I just walked to my appointmentsThey were packed.. Butwhat I loved was the staff was so Friendly and Very Professional .. From the first day I walked in it’s been Fantastic..Had cataracts removed from both eyes.. Everything has been Perfect!!I love it!!Very SatisfiedI would recommend Shepherd Eye Center to Everyone..I was very nervous the first time I showed up and Now Even with a few new employees it’s like visiting Family..A.RodrguezLas Vegas NV.❤️❤️👍👍💯

Ha
Review №3

Shepherd Eye is, in my opinion, the best eye care facility in the Henderson / Las Vegas area. One caveat, choose your physician carefully. I use Dr. Robert B Taylor III, a professional, knowledgeable, thorough and very pleasant individual. Medical care in The Las Vegas area is lacking. When you find a good provider like Shepherd Eye Care, stick with them.

Ch
Review №4

Doctor Stewart and all the staff at Shepard are wonderful. They go to great lengths to make you see and feel great!

Br
Review №5

The process of setting up an appointment was accomplished with ease. Check in for the appointment, and the process of sharing insurance information is really outstanding. A kiosk is employed to share your insurance documents . The support staff for the Doctors, have their assignments by function. Depending on the need of the patient, there are systematic tests, mostly done with specific equipment . The entire staff and the Doctors keep you informed of what is being reviewed and what you can expect to proceed with for your future treatments or vision needs. The Doctor shared very detailed information on my vision condition, his recommendations for correction., and a prognosis. You cannot leave Shepherd Eye Center without confidence and clarity for your future vision.

da
Review №6

Dr. Alder omg!!!!!! I can’t say enough good things about him. From the start he was very thorough with everything pertaining my eye. He kept me informed on everything. He walked me through the healing process. Much respect to him. Thank you so much sir!!!!!! My eye is healing slowly but surely. 🙏🏾

Or
Review №7

Dr. THEODOSIS is cool & quick to see the issue & provide resolution regards to the bels palsy with my left eye; Im glad I didnt need new glasses!

Wa
Review №8

Ive had cornea problems all my life. Fortunately Ive always been referred to top eye institutes in the several states I have lived in. Ive seen enough physicians to know a good caring knowledgeable Doctor when I see one. Dr. Alder is top shelf and has the medical background and experience that meets my comfort level. Do not hesitate to use this facility.

Ju
Review №9

Dr. Steve Hansen is the best of the best, our doctor for more than 20 years.

Dr
Review №10

Shepherd Eye Center has the most caring physicians. They are all professional and kind. They take the time to explain procedures, findings, and the next option. Cudos to Dr. Stewart and Dr. Hansen.

Ki
Review №11

I started wearing glasses 2 years ago & came here for exam and glasses. Veronica is very knowledgeable about her job & has taught me all the tricks to learn when buying glasses. And again today I stopped in to buy glasses and once again she helped me.. I recommend this location for your eyes.

Ji
Review №12

Fantastic. They have everything here and are extremely professional and speedy. Exam went off without a hitch and everything was explained to me and informed about problems that could arise in the future to watch out for. Great Eye care facility.

Te
Review №13

Excellent patient services. Entire staff is very professional and Dr. Brad Stewart took the time to explain test & results. Overall a very pleasant experience and I would highly recommend this facility and in particular Dr. Brad Stewart.

Ja
Review №14

I had a very pleasant experience. From the sign-in to the initial examination to my consultation with Dr. Cruvant, everyone was courteous and professional. Dr. Cruvant took the time to thoroughly explain her findings and answered all my questions. Although they were quite busy that day, I was in and out relatively quickly.

Th
Review №15

Been going there for years, love my doctor.

Be
Review №16

Dr. Montgomery is a close friend and a caring doctor. I was relieved to get an appointment with him after experiencing a retinal tear in my left eye. He’s definitely one of the best.

vi
Review №17

Very thorough and pleasant. Quite pleased.

Ei
Review №18

My yearly visit at Shepherd’s Eye Clinic was a pleasure. I saw Dr.Brad Stewart who has been my eye doctor since 1986. After a very thorough eye exam, I left happy about my whole visit.

Ro
Review №19

Excellent, attentive and very thorough during eye exams. Dr answered my questions in a timely manner. I was very pleased with the visit.

De
Review №20

It should not take 2 hours to get you eyes checked. I felt like I was in a cattle call.First of all, you make an appointment, show up early and have to wait 30 minutes to even get your named calledSecond, then, after the first attendant visit, you wait another 30 minutesThird, you see the next attendant and wait another 30 minutesFourth was the final straw, when I am sitting there, waiting for the Doctor, I see HIM GO TO LUNCH AND COME BACK 30 MINUTES, THEN SEES ME!!!!!!!!!!I will not go back! People should not be treated like cattle!!!

Ji
Review №21

In and Out,...not bored or slow like other clinics around town...Dr. Hansen went straight to the point,...Great Service overall a 10+

Pe
Review №22

Shepherd Eye Center is the best. They are very professional and very thorough. They make you feel special.

Na
Review №23

Called yesterday and today ...left message Id like Dr Alder or his nurse to call me..nothing yet. I wanted to talk about my catarac surgery, and get my eyes measured and getting the process started... Ill be calling again tomorrow! Maybe someone isnt seeing that they get this message Thank you.

ma
Review №24

Shepard has been the worse experience of my life trying to get my moms cataract surgery and follow up appts set up, no one there knows what the truth is when they know an appt will take up to 3 hours and yet they tell you it will only take an hour and they give you 6 appts before you even get the surgery done than you have 3 more after. This place is a joke

Ol
Review №25

Dr. Tushina Reddy performed my fathers cataract surgery and she was excellent. We would highly recommend her to anyone looking for the same type of procedure.

Li
Review №26

Everyone is very helpful. They do a good job

Lo
Review №27

Wonderful staff and doctor. Explains things well. Didnt have to wait too long.

Th
Review №28

I have had issues with my eyes since birth. Then cataracts. Now, after surgery, I can finally see the world the way it was meant to be seen. I can now differentiate colors which I was never able to do before.Thank you SEC.

Ba
Review №29

Dr. Alder is a very caring and competent doctor and I appreciate all that he has done for me in terms of my cornea. He scraped the scar tissue off my cornea and it resulted in a clearer vision for me!

Mi
Review №30

Dr. Montgomery removed cataracts in both of my eyes and Ive seen him for multiple follow ups. I would recommend him.

Do
Review №31

I have the best care with Dr. Theodosis and his team! They are not only professional but caring!

Sh
Review №32

I have been going to Shepherd Eye Center for about 18 yrs having had a cataract procedure with Dr. Shepherd before his retirement and have continued with Dr. Hanson for 17 years. I have been happy with their efficient operation conducted with professionalism and feel very confident in any procedures Dr. Hanson may prescribe.

Da
Review №33

Saw Dr Cruvant for the first time. She was very pleasant and thorough. Previously saw Dr Noell,. He was excellent also, but has since retired.

Sc
Review №34

The staff is friendly and efficient. DR. Stewart took his time to answer my questions

Di
Review №35

Dr. Cruvant is great. She is thorough, obviously knows her field, and I feel confidant that I am getting excellent care. She explains everything and I feel lucky to have found her.

Lo
Review №36

Dr Cruvant has been my eye dr for decades.. I followed her to Shepherd from her private practice. She shows such concern. We trust her with our eyes. She is a friend.

Le
Review №37

Very professional team,great service provider,she explain to me every single syep and the proccess of the visit.

De
Review №38

I FINALLY FOUND A GREAT Eye DOCTOR that really HELPED ME tremendously! Carolyn Cruvant was WONDERFUL! Thanks to HER, MY EYES are feeling 88% BETTER!!!

Lo
Review №39

Im treated with utmost professionalism sensitive and caring Patience all my questions are answered Im not rushed I have complete confidence with the people working at shepherd eye centre

Li
Review №40

Just wanted it to be noticed what a wonderful compassion and warm welcoming Vaire was at treating the customers coming in and leaving the facility. Erica at the front desk was really rude but Vaire with her caring and supportive nature heard me out and I really appreciate it for helping me regain my composure. When you Come in with a love one being taken in for eye surgery I want to know he will be and feel safe the whole way threw. I’m giving this place 4 stars only because how rude Erica was.

Pe
Review №41

There is no better doctor than Steven Hanson. He is very thorough, professional and the best there is!!

Sa
Review №42

Excellent Service. All staff friendly, Dr. Hansen if I got his name right is an asset to your organization. His a caring doctor. But wears the same shirt every time. I think he needs a immidiate raise in pay.

Li
Review №43

They’re very good and they take good care of us

Ru
Review №44

Shepherd Eye Center is a very competent and professional organization. they do a very thorough eye exam. They are also excellent if you have any eye problems that you have to correct. Its good to know they are well versed in every area of eye care. I wouldnt recommend them for their retail outlet, however. I dont like their styles and they dont have a flexible return policy like Lens Crafters has.

Pr
Review №45

Twice I have had a scheduled appointment, and twice I have had to wait OVER AN HOUR before being seen and escorted to exam room. Why do they do this instead of simply scheduling appointments at a later time. Seems only to happen at the North Pecos office. My time is valuable, and frankly this is beyond unacceptable and inceredibly inconsiderate. My advice is simply add an hour to you appointment time and show up then.

Co
Review №46

Dr. Montgomery gave professional care and explained everything to me.

Sk
Review №47

Dr. Cruvant has been the ophthalmologist (needs HER NOT an Optician/as her Diabetic Eye Dr) for my mother around or over a decade now (

DI
Review №48

Friendly staff. Facility very clean. Parking always available...state of the art exam equipment......

Wi
Review №49

I have always had a pleasant experience when I go to Shepherd Eye Center. Everyone is polite and very professional. The services are great. Timely and precise.

pa
Review №50

Didnt realize how blinf I was. Already recommending it at our VFW posy.

Ja
Review №51

Very professional and trustworthy. Great job!

Sh
Review №52

5 star cant believe they get you in and get you out exceptional service. Really impress with the whole staff

Le
Review №53

Dr Robert Taylor and staff have been amazing. I underwent PRK surgery and even though there was a slight hiccup with the healing process, Dr Taylor went above and beyond to make sure we were in constant communication and set follow up appts to check status and progress. They have several locations that work like little machines. Thank you Dr Taylor and special shout out to Stephanie at the call center who helped me refill Rx while out of state. Thank you!

Ka
Review №54

Too much waiting. moving me from place to place does not change the fact your appointment s run way overtime, and service is not personal or private.

Li
Review №55

My husband and I recently had appointments with Shepherd Eye Center. Courtesy, professionalism and efficiency were practiced by all staff members. Precautions to safeguard against Covid 19 were carried out to the letter. We have been patients here for years and have always received superb care. Do yourself a favor and avoid the eyeglass outlets in the mall. Trust your eyes to the professionals at Shepherd.

Ja
Review №56

Great atmosphere. All the staff was wonderful. The Dr took his time and answered all of my questions.

Mi
Review №57

My new doctor is Doctor Oh. Had my yearly check-up. She was great...very personable, competent and extremely knowledgeable. Thank you, Dr. Oh!

Ja
Review №58

Got in got out--My eyes feel much better

St
Review №59

Im over 30 yrs as a patient at Shepherd Eye Center.Many eye surgeries and very happy with ALL 3 of my Doctors.

Ma
Review №60

I showed up a day early and the lady was so nice and didnt make me feel like a fool.....the Dr. are great and my Cataract surgery was the best thing ever. I was scared and they made me feel great. I love my new eyes, ;no more contact lenses.

Ph
Review №61

This is the ONLY optometrist company I will go to in this city. Ive referred over a dozen people in the last 20 years and all have been satisfied as far as I know. Dr. Shepherd did my cataract surgery in 1999 and an exs in 1990. I have since had several visits with various doctors there and am satisfied with them.

La
Review №62

The staff are vdedry friendly and professional and Dr. Eisenburgn i great!

Ri
Review №63

Excellent care from everyone, very efficient and professional office.

An
Review №64

Very well organize and professional very nice

Ro
Review №65

THIS IS A TOP TOP TOP SHELF ORGANIZATION TO THE FULLEST....

Ar
Review №66

One of the most unprofessional staff. They were not sync to each other and confused with their own process. Highly not recommended to anyone who is value their time and money.Customer support service is completely disconnected from the process and you need to continuously follow-up with them for a small thing.

jo
Review №67

Friendly and on time clean and everyone know his or her job when you have (Q)

St
Review №68

If you have any kind of medical condition DO NOT GO HERE. This is yet another optometrist office posing as opthomologists. Its incredible...Las Vegas is a joke all things science...

Ma
Review №69

I have gone to Shepherd Eye Center for many years. I am always treated respectfully and I absolutely love Dr. Reddy.

ma
Review №70

Considering that Shepherd is one of the busiest eye care facilities in town, the office is run impecably like a perfect purring motor. The care you receive is genuinely five star, the staff are incredible and I don’t think I’ve ever waited longer than 5 minutes to hear my name called. I have no hesitation in highly recommending Shepherd Eye Center to family and friends.

Ma
Review №71

Dr. Montgomery is great. His staff has a great rapport with his clients.

Ze
Review №72

I went here because I had something in my eye. They are very good fast and Professional.

Ng
Review №73

The Eye Doctor was very professional and courteous. My moms eyes were back to normal after the Eye Doctor removed the stitches from her eyes. Thank you!

Ve
Review №74

Had great results with eye surgery with them...

da
Review №75

I have been here a couple of times now and each time I was treated with great care. I wasnt quite in and out quickly, but the wait never felt too long. They also make sure to keep the facility clean wiping down each seat between patients.

sh
Review №76

Its the best eye center in the world

D
Review №77

After going to my appt, I have to change my previous review, this is a very professional clinic, I was treated with respect and excellent staff and doctor, my wait time was minimal, the staff were courteous, and explained everything in detail about what was going on, the doctor I seen was professional and knew his job very well, and my overall experience at Shepherd eye clinic was extremely good, I would definitely recommend this clinic to anyone who has need of a wonderful staffed, and great doctors for theyre eye care needs.

Wi
Review №78

Dr. Taylor and the rest of the Shepherd staff are always the best!

An
Review №79

They are very thorough and are cleaning chairs and anywhere else clients sit or touch during this COVID-19 pandemic, plus they are not letting anyone in without a mask. Good job!!

Lo
Review №80

Friendly staff. Great location. Great experience.

Ja
Review №81

I had bilateral cataracts done a year ago at Shepherd Eye Center on Pecos. Im in the nursing field so I know medicine and that was the most organized will run doctors office I have ever been in without exaggeration. I wont spin and yes it was a long wait but it was worth it for my only set of eyes. The ancillary Personnel were very polite and pleasant and I wouldnt hesitate to recommend Shepherd Eye Center as a matter of fact I already have

Ly
Review №82

I have received great care from the entire team at Shepherd Eye Center.

He
Review №83

Shepherd Eye is a very professional place. Very efficient and friendly. I love Dr. Ravi Reddy. I have been seeing him for about 10 yrs and he has not failed to greet me first with a handshake before he examines me. He is attentive and listens to you. He is also caring. I will continue to see him and I do recommend Shepherd Eye to all who needs eye care.Heloise E.

Fl
Review №84

Very clean and well organized. Social distances procedures are strictly followed. Chairs are cleaned after each use. My appointment with Dr. Reddy was conducted in a safe and comfortable environment.

La
Review №85

The professionals at Shepherd Eye Center are very thorough and will tell you what they are doing and the results of your tests in a way you can understand. They are also proactive in trying to prevent the spread of COVID-19 in their offices.

De
Review №86

The office at the Pecos-Mcleod location has a great staff - friendly, professional, and I had very little wait time. I was very pleased with my experience. Dr. Alder was excellent!

Ch
Review №87

Very thorough eye and vision exam. Busy practice but they keep people moving pretty well. Very confident in the doctors I have seen there.

Ju
Review №88

We highly recommend Shepherd eye clinic. We have been patients there for 6 years and never had a bad experience.One of the few healthcare providers we have found that we reccomend.

Ka
Review №89

Treated with respect. They are very concerned for their patients, wiping down each chair after you left it. Definitely using social distancing and masks also.

sa
Review №90

Efficient, timely, courteous.

RC
Review №91

Very prompt very good service very thorough

De
Review №92

Very professional and knowledgeable

Ri
Review №93

Very professional work. Very satisfied.

sc
Review №94

I was seen on time for my scheduled visit. The front office staff was very professional and courteous. My evaluation with Dr. Hansen was also completed with friendliness and competency. I was treated with utmost respect and a caring attitude. I really appreciated the prompt scheduling and follow through displayed by the staff, making me feel as a valued repeat customer of this fine facility. I surely will return, as needed. I give Shepherd Eye Center, and Dr. Steven Hansen, my highest well-deserved recommendation!

St
Review №95

If you’ve got cash they’ll treat you like a second-class citizen don’t even bother

Ro
Review №96

Pleasant, efficient, and treat patients with care and respect.

Sh
Review №97

The Shepherd Eye Center is one of the most well organized offices I have ever been to. They are thorough, fast and make sure everyone is taken care of. Dr. Cruvant is absolutely wonderful and spends as much time as you need.

Ba
Review №98

Each technical assistant was helpful, cordial, kind, & pleasant to work with. The doctor was clear & concise in his assessment of my condition. And, he was a gentleman.

Sa
Review №99

I visit the Pecos-McLeod office. They practice COVID-19 safety practices and are very efficient. I request Dr Montgomery for most procedures and he is top knotch in all categories. I feel confident in highly recommending this facility and doctor for optometry & opthalmology services.

Br
Review №100

Absolutely never again! Went there twice for my kids. First time, at my behest, we bought glasses there and low and behold, no bill aside from a copay. Second time we go, we paid the copay, then months later we get a bill for almost $900 (we did NOT get glasses this time, only a refraction to which we asked for a written prescription and insurance said a refraction should be no more than an additional $30-50.00). Whatever, I eat the $900 bill but call up for an appointment for my kid and get told, “you have a balance of $35.00 on the account and will be required to pay that AND the next copay at the time of visit. Let me look at the available dates....” click! Nope, NEVER again would I go or subject my kids to a 1+ hr wait for any services from this place in which the appointment is no more than 10min with doctors who do not know how to even administer eye drops to a child.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:3575 Pecos-McLeod Interconnect, Las Vegas, NV 89121, United States
  • Site:http://shepherdeye.com/
  • Phone:+1 702-731-2088
Categories
  • Contact lenses supplier
  • Ophthalmologist
  • Eye care center
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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