Very helpful and attentive staff! Always polite and professional.
I have utilized this facility for over 3 years and today received the worst customer service (supposedly from the manager) ever. When I called at the beginning of the month to pay my bill they double charged me and then said it would be reversed, the money came out of my account the next day but nothing was given back. In these tight money times you would think that they would want to take care of customers a little better and not steal money from them. I did get upset with them on the phone because they wouldnt give any answers except that I should take it up with my bank. Its not the bank that stole money from me it was them.
I had a 1 way move from TX to Ks and got trapped by the snocalypse that happened in Tx. I had taken pictures and videos prepared to fight to have charges taken off for overages. I didnt have to do any of that. The manager heard what I had to say and I guess has watched the news and didnt give me any grief. The employee I spoke to before her, and then the manager herself were so nice and understanding. I will absolutely rent from them again.When I thought I might have to cancel the move period, the other place was going to still charge me for a natural disaster out of my hands. The storage box employees are angels in my book.
WONDERFUL! Every time I have used this Storage Box, Inc, the service and professionalism are impeccable! I STRONGLY, STRONGLY recommend them located W Eisenhower Road, Leavenworth, KS
Always friendly, and so helpful. Helped me carry in the tires I was returning without being asked.
Very good Shipping place FedEx
They were clean and well-organized. They got me in and out quickly and on my way. Very happy with my service
We got a uhaul truck. Everyone was so helpful. The whole thing went so smoothly and fast.
There has been a constant improvement to the property and facilities since I have been a tenant there. The staff is very helpful and always working hard. They have gone above and beyond multiple times over the last year and far exceded my expectations.
Great staff and good location
Reserved a truck, it was ready and in great condition
This is my 2nd time using this vendor. A+ customer service.
Great service.
Clean and dry unit.
Fine
We were quoted one price per mile When we reserved the truck but charged a higher price when we rented it for the day. Well shop elsewhere next time!
Horrible customer service employee and manager will be finding a more friendly storage place been with these guys for over 2 years
Decent
Rented a U-haul.
Always a pleasure