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Target Optical
1200 Edwards Ferry Rd NE, Leesburg, VA 20176, United States
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Target Optical
Comments
Ec
Review №1

I definitely recommend Target Optical store. Lisa’s service was great. She is friendly and professional. She helped my daughter find the best frame for her in a short time, and explained how she’s taking optical center measurement. I am very satisfied with the experience and customer service provided.

J
Review №2

All the staff were very nice and professional. The Dr was very thorough and not rushed with my eye exam.The Optician was very patient while I was deciding on frames.

An
Review №3

So we went to Target optical to get my teenager eyeglasses .. awesome experience all the way .. Lisa was amazing .. sweet and kind and so efficient. The deal was also amazing .. give them a try it count not have been better . 5 stars .

St
Review №4

Both my new glasses turned out great two years in a row. Top nothch no stress very helpful.

To
Review №5

Fast, easy and very helpful with all and any options.

Ma
Review №6

My most recent visit to Target Optical went good. I was picking up my eyeglasses that had been redone for a change in my prescription. The staff tried to find a document that Dr Gage had left for me, but they couldnt find it. I guess something more could be done with organizing paperwork between the doctors office and the Target Optical.Thank you.

He
Review №7

A fantastic team !!! We have been using them for many years.

Sa
Review №8

Hands down the best eye doctor & staff I’ve been to. Second year in a row I’ve gone where the staff went above and beyond when it came to picking out my frames followed by my appointment with Dr. Gage who literally is just spectacular. I never feel rushed and she absolutely listens to my input and takes everything I say into consideration. I’ve been to many eye doctors over the years since I’ve been wearing glasses for 21 years now and I just can’t imagine seeing anyone else after finding this group! Thank you for all your hard work and making each experience just amazing ♥️

B
Review №9

My experience at Target Optical has always been exceptional. The team at Target Optical are very knowledgeable and has your best interest at heart.

Ra
Review №10

Alex at Target Optical is very professional and good to work with.

Ri
Review №11

Good nice place and fabulous people excellent service

An
Review №12

It was a great experience. Lisa was very helpful and organized. I would encourage you to go there!

Pa
Review №13

Over the past two years the same person has helped my daughter with her glasses. He treats her so well she has a great time and the best part is when we leave she can see better.

Ja
Review №14

I bought the protective lens protection.My glare protection got a scratch. I brought it to the Leesburg location. I gladly paid my $25 deductible. One week later, my glasses with new protection was shipped to me in De. A few days later I received another package from them, it was my glass case. They forgot to send me mine back.I have never had such customer service, they have always gone above and beyond.Thank you Target Optical.Janet M

Pe
Review №15

Dr Gage and the girls at the optical were super nice!

La
Review №16

Best eye exam Ive ever had. And, the employees were so helpful and took a lot of time to help me find a pair of glasses that I liked. The woman who helped me said, Im not going to let you walk out of here in something you look bad in. It was so nice to be treated with kindness and patience. Even though I was there on a busy day, they really took the time to help me.

De
Review №17

I adore Dr. Bierly- she is always willing to order sample lenses for me when I’m needing to make a change in my prescription. She explores all options is always open to questions. She’s a great person with a fun personality- sure makes these appointments more fun!!

Jo
Review №18

We have been using these guys for 5+ years and have nothing but excellent service and quality. From helping pick out frames for adults and kids to stopping by for simple adjustments, we have always enjoyed their service. I have always found them very engaging and pleasant to visit.

an
Review №19

I called to schedule an appointment and I got it 15 days later and when I went there was no appointment and the employee did not even care to apologize, they do not take care of their clients they only take care of their work while sitting there.

Je
Review №20

I scheduled an appointment online for my son and one for me for different days, based on open appointments. We showed up to my appointment and they had no record of it or of his. This was a waste of time. I was then asked to produce papers to prove I actually booked. It was embarrassing to explain to the twenty-something that I booked online and wasn’t fibbing.To avoid confrontation, I rescheduled and came in at my designated time. I was told that the opthamologist would be right out to get me once I arrived. When she came out she told her staff she was going to go ahead and see “Michael” first because it was a quick check up. I was told I’d have to wait until his appointment was finished, even though he was a walk in.I had no time to wait. I had things to do and honestly was annoyed that they bumped me after losing my initial appointment.They have a young staff there who are nice enough but not versed in customer service. The assistant to the ophthalmologist was a bit abrasive in how she communicated with the staff as well. It was uncomfortable and overall both experienced unprofessional.

He
Review №21

Lena from the Target Optical on Edwards-Ferry Rd in Leesburg was very knowledgeable and courteous towards our daughter. She was able to explain how their kids plan works so we could compared the prices to our insurance. She took her time to fit our daughter with the glasses she liked. She was able to explain in laymans terms how our flexible spending would work and how to submit our receipt to our insurance since our insurance was out of network.

Je
Review №22

Had a great experience with Dr. Gage. She made the appointment so easy. She was accommodative to my needs and made sure to fit me with a great new pair of contacts. Will for sure use her and target optical again.

Ga
Review №23

Pretty uninterested in customer service. I bought glasses there a year ago and first they werent delivered on time, I spent my entire summer vacation with my new glasses sitting in their office.. And they were really chintzy. Now theyve fallen apart and Im trying to order them online from a reputable provider. I have all the info on the prescription except the pupillary distance measurement. Which they took when they made my last pair. Do you think theyll provide that info? Nope. I would not get glasses again here if they were free.

Pe
Review №24

Little girls first glasses, and they treated her--and us--with great care from selection to fitting and adjustment.

Er
Review №25

Great service!

Information
6 Photos
25 Comments
4.3 Rating
  • Address:1200 Edwards Ferry Rd NE, Leesburg, VA 20176, United States
  • Site:https://local.targetoptical.com/va/leesburg/1200-edwards-ferry-rd-.html?cid=yext_2116
  • Phone:+1 703-737-6431
Categories
  • Contact lenses supplier
  • Optician
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
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