Price was very competitive, and staff was much more helpful than other storage facilities Ive used. Within one hour of signing up online, I received a call from local manager asking if he could help me further getting setup? Had copies of all documentation in the unit waiting for me. Units are clean and neat. Great company and well managed. This is the new standard in offsite storage facilities.

I have had my things in storage 8 yrs. I have been pleased with the convenience and cleanliness of my units building. All of my belonging were in perfect shape when I moved out.

An absolutely kind and accommodating staff. They truly understand what customer service is. Thank you!

The place is kept clean and neat. My stuff were in there for two years and they were kept very well. All the interactions with the front desk personal are very pleasant. Highly recommend.

Staff has always been kind and very helpful. Nicely kept facility, easy location to access. Would definitely use again!

I had an issue with the monthly rent being raised after only being there for 4 months. I went to the office and discussed with Fahad Alam, the assistant manager. He took care of the problem quickly and professionally.

Nicely located in Leesburg. Easy in and out. Good security. Management was very helpful.

Extra Space Storage in Leesburg went above and beyond trying to help us get a storage unit during peak moving season. Although we no longer ended up needing a unit, Jared checked in with me multiple times to let me know what they had available as far as units go. He always called when he said he was going to and kept me informed every step of the wayThe facility is filled with helping, friendly and caring folks. Nothing but a pleasant experience and will definitely use them again when needed. Thank you so much extra space storage, you rock!

The manager is great here, hes cooperative and the store is clean. Great experience

Outstanding customer service. They kept in contact with me every step of the way and made it easy while I was waiting for a unit to come open. Secure and clean facility with easy access

ExtraSpace is professional, helpful and safe. Jared and his staff at the Leesburg facility are very friendly. If you are looking for an affordable, clean and safe facility, I highly recommend ExtraSpace.

Very clean facility. Never had issues with access or management! Always friendly.

The men and women who work at Extra Storage space are always friendly, knowledgeable, and courteous. They work with you to resolve issues and provide a clean and safe location to store your belongings.

Never ever had issues for over a year been with with them just rented a second unit and no issues with billing . The Manager and representatives are exceptional and the place is always neat

I only rented with them for two months but the prices were good and the staff was super friendly! I would definitely rent with them again if I needed to!

Pros:1. Sign up was easy and appeared to be a good price compared to other storage facilities.Cons:1. Had to call this place multiple times in order to update my credit card information, each time I was met with a “I promise to call you back in 10 minutes” and never received a call back. I did finally get my information updated but it was not an easy process.2. Was met with a 15% price hike, they claimed that they sent me a post card notifying me of the price hike and when I told them I never received a post card they blamed me and said I must have accidentally thrown it out. I don’t really receive mail so I don’t know how I could have missed it. All other communication has been through email so I don’t know why this information wasn’t emailed to me.3. When I asked why I received a 15% price hike, I was told it was to follow cost of living changes. I then asked if I looked online would I see my price advertised to match those cost of living adjustments and he said yes. When I looked online I actually saw them advertising lower prices for my unit than what I was paying previously.This place is fine if you need a place to store your things and you don’t care about them randomly raising your price when they feel like it. I’m honestly really disappointed and feel mislead.This company requests you to leave a review right after their speedy sign-up process, that is the only reason they have so many good ones.

Used our storage unit for about a year! Everything was great, any questions were answered quickly and we never had any issues with billing or with the unit itself! Will use them again if the need arises!

Very easy and efficient to reserve. Jared was extremely attentive and competent, and helped me find the best value for what I needed. I did everything online and over the phone. Didn’t even need to go to the site to register. Highly recommend. - FANTASTIC EXPERIENCE

This was the perfect place to store my Honda CBR over the winter!! It’s clean, safe, and I was able to easily access the unit (great hours).Also, the personnel (Jared and Brian) are friendly and super helpful. 12/10 would recommend for your storage needs!

Super convenient and great service. Place is always clean.

Great experience!! The manager is nice too

Courteous, helpful and well managed facility. Highly recommend it.

The staff was very friendly and helpful; they arranged everything quickly. I only needed storage for about a year before moving elsewhere but it was a good experience and nothing was damaged when I moved out (used an indoor unit for the climate control). It was hassle free and I would recommend them.

Excellent drive up facility--well run and user friendly. Special thanks to Jared and Sean. Also great service by Danny and Mike at multi-level storage too. A real asset to the community, where everyone moves in and out in Metro D.C.

Sign up process was super easy. And Jared was friendly and helpful.

The facility was clean and safe. The rental prices were reasonable and the Manager, Jared was wonderful. We highly recommend!

They make everything easy and quick. Very pleasant staff to deal with.

Where my storage unit is located at its always clean and well lit and storage carts always available to use.

Highly recommend this storage facility. Great location next to route 7, friendly/helpful staff as well as a safe & clean environment. Will absolutely use this place again in the future if needed.

Jared was incredibly helpful in determining the size/ space we needed. He took the time to show me several units and answered all of my questions. Great visit!!!

Police service. Well maintained facility. Reasonably priced.

Needed a quick space to store extra boxes and misc personal items in preparation for showing/selling my home. Jared was VERY helpful. He even called at the end of his day to walk me through signing the contract (I had had issues with signing electronically), and stayed on the phone until all the electronic issues were solved, just so I had access this evening! I highly recommend. The customer service is unsurpassed!

I needed a short term storage area for moving. This location was convenient to route 7, the Dulles Greenway and Route 15. The personnel at this location were always helpful and willing to do what it takes to make things easy. Jared is a great manager!!

Manager was super nice, I initially couldnt find my unit and got quick help. Areas are clean and units priced well. I used to have a unit in the sterling location and it was perfect, similar experience here.

Fast service and easy transaction. The rep was kind and friendly.

Very nice, clean, easy-to-access storage facility. Staff is extremely helpful.

Fahad The Manager went well above and beyond today by helping me get my tool box loaded onto my trailer. If it wasnt for him I would not have made it to my job. Give this guy a raise!

It was a pleasant experience and if I ever need storage, I would definitely go back to extra storage in Leesburg. Jared was all smiles when I walked in, and understood my needs and gave me the units that met my needs. The units and the hallways are very clean and well lit.Look no further but extra storage.Thank you Jared 👏🏿👏❤

Highly recommend. The process couldn’t be easier, I was able to do it all by phone and email. Jared walked me through the entire process and his Customer service skills were exemplary. Wry glad I chose this facility.

Jared doing a very good job Professional,fast and very nice.

Jared was very friendly and helpful while getting the unit set up for rent.

The people that work there are amazing and very helpful! Overall the experience was great! We are actually considering getting a smaller unit in the future.

The store is very clean and the manager is very cooperative.

Renting a storage space at Extra Space Storage was super easy!! I clicked to reserve a unit from their website and within minutes I had an email telling me that someone would reach out to me within the next few hours. Minutes later Jared called, answered all my questions, sent me a contract and walked me through signing the contract and setting up payment. Couldnt have been easier or more friendly!! In less than 1/2 hour I was all set. When I arrived to store my things the gate code worked fine, the unit was easy to find and access and there were carts available to move the boxes. And Jared even stopped by to make sure we had everything we needed and answer any questions. Awesome experience!!

Nice and easy process getting set up for business storage, much thanks to Jared at Extra Space!!

Great location, they just extended Trailview Blvd to Battlefield making it even easier to access. The facility is very safe and secure, but also easily accessible with your code. The compound is well lit, very clean, and protected from flooding. The staff both in person and over the phone are very friendly staff. Sean is great, he was very helpful getting signed up and has always responded immediately with any questions.For the Cost:Size and duration flexibility, its one of the best deals I saw.

Customer service was great. It was easy to rent a unit and just as easy to close it when finished. Highly recommend using this facility for your storage needs.

Good prices and the staff are quick to help if you need to change size or rent another unit. Super helpful; we were able to reserve the storage unit and complete all the documents over the phone during our cross-country drive. Very stress-free.

Since Extra Space took over from Guaranty. Clean facilities and friendly service. Customer Service has been wonderful and any issues I have a taken care of immediately.

Excellent service, very friendly

I have been renting 3 units for a few months now. The Leesburg location on Trailview Drive has been amazing to work with, Jared in particular always friendly and helpful. I recommend this location for your storage needs.

I rented a storage unit here for a little over 2 years. I stored my car and some personal belongings while overseas. I have just retrieved everything and it was all in great shape. The storage unit was very clean and dust free and generally a very positive experience.

Awesome serviceBest units

The property is very clean and organized. Jared went above and beyond to make us feel welcomed. Everything was very straightforward.

Have a unit with them for Cheerleading and got one for our Girl Scout Service Unit! Sean was super helpful and very quick to get me in a unit! He rocks!

I’m very glad that I came to check on this storage facility.Very clean, well maintained, good located.The manager of the storage, Jared is A+ worker! Very helpful, always trying to keep you updated, punctual and keeping his supervised area neat & clean.

Great service yesterday with Jared I found just what I needed and the experience was fast and efficient. Thank you for your help, Happy New Year

Jared was great. He walked me through every step of the way. Very professional and friendly. He’s very knowledgeable and answered all of my questions. Would highly recommend.

Awesome communication.

Jared was exceptional and made the whole sign up process easy and accommodating

A bit spendy but works for what you need it for.

We got our new storage here at the last minute with much help from Jared.Decided we wanted a larger unit, No Problem.Very happy here, our stuff will likely stay a while.

Great service! Jared stayed a little after hours and set me up over the phone. Because of the extra effort, I was able to access the unit a day early. Much appreciated!

Very informative and efficient staff. Our first time renting a storage unit and he made it very easy. Would highly recommend.

Unit was clean and easily accessible. Customer service provided by Jared was absolutely fantastic.

Was in a pinch called extra space and got great speedy service at good price

Mostly a good experience renting the unit. Good job guys.

Sean was thorough and professional in arranging our storage space.

The store manager, Jared, went out of his way to help up resolve a potentially difficult matter associated with our move. He literally saved us 4 hours and several hundred dollars through his stellar communication and customer service skills. Never thought that my experience with a self-storage place would hinge on an individual. Cannot recommend highly enough!!

Jared was simply amazing and very detail orientated.

Jared carter did an excellent job of getting me set up with my clean new storage unit - always with a smile and kindness- at a hectic time of moving - bravo - regards John Graybill

Was a customer from 2004-2021. Only reason we parted ways was because we no longer need a storage unit due to moving into a bigger house.

Have used their storage Company for several years...Top Notch!!!

The worker was very friendly...we were up from Florida and had a very good visit. Thank you

Clean space, excellent customer service, ease of drive up, can accommodate an 18 wheeler driving on the property,

Staff was professional, courteous, and extremely helpful. Facilities were clean and fully functional. I definitely recommend this location.

Even though theyve changed their name the same people work there and still give the same great service. Thank you Jared for being so helpful.

Pretty straightforward rental procedure. Guy was really nice and the place is spotless!

Quick, easy online sign up and very helpful staff. Great experience.

The staff and the storage rental unit are super!

Great customer service

Staff was Informative, Professional..and Efficient . Thank you for assisting with my storage needs...

Jared, the Extra Space storage rep, made the storage unit rental process smooth and painless. He is both professional and personable.

Jared has been beyond helpful and professional with helping us to reserve the space we need while between homes. I was nervous about this process as weve never rented a storage space before, but he has made the entire process seamless and less stressful, as moving can often be!

Guys who helped me today were great!! Very polite and answered all my questions. I would recommend this storage to anybody looking for one.

Clean and fresh looking. Hard to believe that its almost 20 years old.

Jarod called us at the end of the day to help us set up a last minute storage unit.He was courteous and explained everything thoroughly and we were able to get a new unit in less than 15 minutes.

Amazing services and excellent price

Quick and easy rental. Jared was friendly and professional. Great experience

Good experience thanks to jared

Very easy experience. Completely touch-less.

Clean, efficient, friendly & helpful staff, great location, plus they are adding more locations. They have video monitoring so I know my stuff is safe.Works for me. And they will offer discounts from time to time.Recommend!

Awesome customer service!!!

After calling ESS, Jared got back to me super quick. We set everything up over the phone and signed everything online super quick and easy.

Helpful and easy! You couldn’t ask for more :-)

Good storage and reasonable prices.

We have had two storage units here for about a decade. Their service is over the top. Give my highest recommendation. Have been a pleasure to deal with.

Staff was very friendly and helpful with lease paperwork!

The gentleman working on Sat 8/10 was outstanding: he provided me with everything I need for access.

I have been using Guaranty Storage in Leesburg since 2003. Always clean and consistently top notch. I have stored art and rugs successfully. Kind, helpful staff never disappoints.