Amazing staff! I would recommend using this facility to all my friends and family!
This was the most efficient and painless storage rental of all time. Gail was so enormously helpful, friendly and knowledgeable that it was like working with an old friend. I really appreciate how theyre running their operation and couldnt have felt more comfortable with the quality and safety of the property and the storage unit itself. Ill definitely be recommending this storage location to anyone that is looking for one.
Extremely friendly and helpful!I moved into the area from another state. I had reserved a unit with another company, and when I arrived, it was not what was promised. I made a few calls and spoke to Gail, who could get me in a unit without the corporate storage run around. I found out the difference between privately owned and “big box” storage.Since I have added a second unit, I recommend Stor-N-Lock...
I had the best experience here! Gail was knowledgeable, helpful and kind throughout the entire process! I was lucky enough to get the unit I wanted, and it took me no more than 20 minutes to get all signed up and out the door. Thank you so much for helping me with the rental :)
It was a nice relaxing experience during a very stressful time of my life. Thank you for your great customer service!
We have rented from this place for about 5 years. Always great customer service and the staff are outstanding. We have had no problems at all! I highly recommend and Thank you for a safe and secure place to store our items. 💜
Great service and personal attention. I highly recommend you to check out stor.n.lock. A step above the national chains.
Gail has been wonderful to work with. Very efficient, friendly and helpful, made everything worry free. Which made the move a little less stressful.
We have not moved in yet but to this point it has been a very good experience. Gail, the manager, has been incredibly helpful, polite and professional. You can tell that that the business is well run and that they care about their customers.
Best storage place ever amazing customer service. They treat you amazing and as long as you talk to them tell them whats going on they will work with you if something comes up. Great prices. Best security your stuff is safe
When I went to get signed up for my new storage locker, it was the best experience Ive ever had when starting up. The gal at the front desk was extremely helpful & pleasant. Im extremely happy with my choice to move to this location from my current place. Looking forward to being here for quite a while!
Gail, the manager, super helpful and friendly. She made getting storage unit easy. She thoroughly explained everything. Was the best experience renting. Thank you
I am new to Stor-N-Lock as of this month (4/21). I was impressed how clean the unit was when l was assigned to the unit. I like the fact that there is an alarm on each unit that needs to be turned off when l enter and is turned back on when l sign out. The alleys between the unit buildings are kept clear and clean. Very happy. Say hello to Gail & Andy when go in the office. Very nice folks.
Wonderful from start to finish. We were in need of a storage unit when we moved from AZ to CO and I contacted this facility based on the great reviews they received and was not disappointed. Gail was informative and most accommodating to us. The unit was exactly what we needed based on the description of our belongings that I gave her over the phone. They treat you like a valued customer and friend. Would highly recommend them and would use them again should the need arise in a heartbeat!
Over the months that I’ve stored here, I’ve had 5 interactions with the office. It’s been the best customer service I’ve consistently had anywhere for a long time.
The couple that owns this facility are so wonderful to experience and have always been 100% dependable quick and honest. This is my second time using their storage facilities and I am 100% satisfied.A price that is unmatched and service that is unbeatable thank you so much for having me.
Very friendly, helpful folks at the front desk.
Great customer service, very helpful and welcoming. Clean facilities.
Everything was top notch. The customer Service was positive and warmly professional. I always felt that my stuff was secure. Access was easy. I never saw bugs or rodents, or questionable neighbors.
Gail was amazing to work with and set the bar high in regards to customer service within her industry.
Really nice storage facility. Clean, modern, well maintained, with excellent security. Gail is great to work with. Friendly, helpful, knowledgeable, she makes the process very easy. I feel that having the managers live on-site adds an additional level of security.
Great location, very clean!
Easy setup. Very accommodating.
Owners are friendly and helpful. Rates are competitive for the area.
Andy and Gail were fantastic! Both were very kind and courteous. Also very patient while explaining everything to me and going over everything.
If you are needing a space to store anything from household items to a car, motorcycle etc... Then Store N Lock in Highlands Ranch is the place to go.Andy & Gail are the most professional, accommodating and the nicest people. Their customer service is outstanding! They make you feel like family.The facility is always spotless and provides gated security. Store N Lock offers climate controlled spaces as well.Dont waste your time with looking at multiple facilities. Pick up the phone and reserve your spot today. You wont regret it.
Amazing place, Gail is amazing and super helpful! We love it so much weve gotten another unit!
Best place for storage. Owners are very nice and helpful. The complex is secured and very clean. I was only there temporarily, but I would go to this business again if needed!
Karen and Greg are so personable and were a joy to talk to. We decided to rent a unit and know we will have excellent customer service the whole time we will be there! Thank you Greg and Karen and I look forward to seeing you soon!!
Great customer experience!!!
Very friendly and easy to set up. In and out in less than 20 minutes. Facility and units were very cleaned and well priced.
Andy, Gail & Matt are very friendly and great to work with. They are very detail oriented, knowledgeable and answer all the questions. Facility is very clean, the storage units are cleaned and ready for move in. Storage facility is gated and there are sensors on the storage doors for extra security. I would highly recommend this storage facility because the staff are so great to work with.CK
Gail was very helpful and the whole process was a breeze! I’d definitely recommend this storage location if you’re looking for personable and helpful staff!
Our check in was timely and accurate and Gail was very pleasant. The facility is clean and very well kept. The unit was clean inside and easy to access. Price was less expensive than UHaul storage. All in all a very good experience and value.
Great place to keep your items safe. Used them for over 8 years, never once has there been any issue. Property is clean and the owners patrol the premises daily. Youd be a fool not to use their storage.
These guys are exactly what you want when needing storage space. Great pricing, upfront and clear disclosure/instructions, and an easy move in easier move-out. Keep up the good work
Gail was very welcoming, knowledgeable and customer focused. The facility is very clean, organized and secure. Highly recommend.
VERY easy to communicate with the on property managers. The process to rent my unit was quick and easy, all guidelines clarified to me in a reasonable manner. I was able to quickly drive my rental truck to my unit, easily entering my security code into the property gate access, unloading my household goods into my new unit, and leaving the property effortlessly. Also good email communication following my initial unit rental. Would strongly recommend!!!
Have had a great experience here and no complaints! Friendly customer service and everything seems very secure.
Great, easy, & smooth experience with Stor-N-Lock storage! The owners are Really nice and they had no problem quickly getting me into a unit, I highly recommend this self storage complex compared to others I have dealt with in the past!
Gail and Andy are a pleasure yo work with. The terms are great and the units are clean and nice! Happy to do business with!!
Gail and Andy Jaramillo, the managers, are very helpful and polite! We easily reserved a storage unit! Matt also attends the office. Our experience with Matt was that he is friendly and efficient. The storage unit is very clean and easy to access.
Ive used STOR-N-LOCK twice during the years Ive lived in Highlands Ranch. They are fantastic! Units are clean, well maintained, and the facility is very secure. And the staff are the greatest -- theyre kind, helpful, and efficient. I would absolutely recommend this facility to anyone needing a storage facility!
Excellent service! Safe & secure for my belongings. I used this storage facility and when I had need to store again, I went back. No better recommendation could be made.
Gayle and sandy were awesome!!! I showed up after office hours to get my unit and they graciously stayed after on a Friday night to get me my unit. Thanks again!!!
Rented a storage unit 5/18/2019. The representative was extremely helpful, offering a complete explanation of the rules and access process. He was very knowledgeable and friendly. The facility itself was clean and very secure.When I terminated the lease, again the manager was helpful. They promptly canceled my auto pay and checked me out. If I need another storage unit, I’ll definitely use them.
Most amazing place in town, awesome prices and excellent customer service !!!
Such a great experience and wonderful couple who run this location to help with anything you need! Very easy to work with.
This location has been wonderful and if I ever need another storage unit they will be the only choice. The staff that runs it are some of the best I have ever had the pleasure working with.
This is an excellent storage facility! The managers live on-site, and you will never find a more professional, customer-oriented team. They provide a high level of automated and physical security; the premises are kept spotless; and they go out of their way to meet customers needs. I highly recommend them.
These folks are very professional. Very nice to work with and thoughtful. Gave me great tips for how to store my furniture and use the space successfully. I greatly appreciate all the help and the fabulous pricing. Dennis Ackerson
Excellent service. Recommended the right-sized space for our things. Was happy to repeat directions with patience. Owner walked back to our space to lock it after I had forgotten (saved us a second trip driving back from the exit). Real local business kind of feel! Also their special of free storage for our second month was a welcome surprise.
Very friendly and helpful staff
Great storage rental facility. This is my second go round using them and they are always great! Mrs. Jaramillo was very nice and courteous when I got a new storage unit. The prices are very reasonable and i got a free month to boot. If u are military or have been, they offer a nice discount as well. I definitely recommend them!
The team at this location are great. They treat you fairly, honestly, and always greet you sincerely. The place is well kept and I feel it is very secure. They dont try to push you into a bigger or more expensive unit but rather try their best to help you get the best fit for your needs.
Great service. Andy and Gail are great to work with.
Excellent service! I love knowing that their is people on site at all times and that my unit has an alarm. I also love that it is password protected with a gate. Well maintained facility - one of the best I have ever used. The employees in the office are always helpful and friendly. I once forgot to make my payment :-( and they were very forgiving, which Im sure they dont have to be. Highly recommend, easy to access off of Santa Fe, wide driveways for loading and unloading!
Great service! The process was super easy and the people are great!
Andy and Gail are outstanding! They are very familiar with the stresses of relocating and go out of their way to support customers needs during the process. I was moving property into storage on a hot day. As Andy and Gail drove around the facility for routine checks, they would stop by those of us working to exchange a few words, ensure we had water, and provide us with more cold water. Matt, who I met with when I first visited their facility, was equally friendly and helpful. They have a great team!
Reliable, honest, and friendly: Would highly recommend for anyone needing storage.
The customer service, the high quality access technology, the cleanliness of the climate controlled facility, the bonus first full month free price coupled with a prorated rate for this month ALL are just standard operating procedures at Stor-n-lock.Matt was very attentive to all my time sensitive needs and even provided accurate sizing for everything to fit.The location is easy to get to, no matter which direction you’re coming from. You get rewards for recommending, so feel free to drop my name!!! ;)
I was referred and had the opportunity to visit and rent space here recently. Thoroughly impressed by the cleanliness and orderly upkeep of the property, even the bathroom!👍 The managers, Andy & Gail, very kind and impressionable people keep this place in top condition!👍 Im a stickler for great customer service so naturally this place has awesome staff like Matt. Im disabled and he was very patient, kind, thorough, and treated me with dignity and respect.I recommend this place to ALL looking for an immaculately clean and friendly storage facility!!!👍👍👍L RICH
We were looking for storage units for a few weeks and went to every storage unit in and around Highlands Ranch. They were the friendliest and most accommodating out of ALL of them. They are so nice and answered every question we had and more. We have been in our unit for a few weeks now and it has been such a pleasant experience. We love the security that we have there and we know our stuff is in good hands. I would recommend them to ANYONE! Thank you guys for everything you have done for us so far and we plan on being customers for a long time! :)
So friendly and wonderful to deal with!
My Mom has stored items here for years. They have always been accommodating with changes in storage units. Finally moved out today after five years. Easy process and Matt was very helpful.
Gayle is amazing! Extremely customer service oriented. Very helpful !
I have always been impressed with the cleanliness of this facility. The couple that run it are always friendly, & very cooperative. I have had as many as 3 large units here st one time, and have never had any issues. I look forward to doing business with them in the future, and have always recommended this facility to anyone that is looking for a storage space.
Nice, clean facility in a convenient location. Very easy to request a storage unit online and easy to enter and exit the property. Matt was very helpful and provided all the information I needed to sign up and access the unit.
Needed a small storage unit very quickly and Matt was extremely friendly and genuinely kind and helpful. Businesses need more people like Matt to represent their companies. I hope Stor-n-lock knows how good they’ve got it with Matt. The unit was very clean and well lit. Great experience.
Gail and Andy are wonderful people. Very friendly and helpful. The facility is very well maintained and clean. Would definitely recommend!
Andy and Gail came to my rescue last year when I urgently needed a very large storage unit. there were none within 10 miles of their location, so they added me to their list - I thought I was going to have to use 2 units to accommodate my moms house which needed to be emptied in less than a week. Out of the blue, one of the large units came available, Andy and Gail called and did absolutely everything you can imagine to make the move in easy for me. Unit was impeccable. Grounds are superbly maintained and I have and will continue to recommend them.
The folks there were very friendly and professional. They were easy to work with too. The storage place is easy to navigate, is clean, and secure. We will be back if the need arises.
Nice and friendly managers, explained everything very professional. I went to three other locations before I chose this one. The other three tan the gambit of just plain rude to unacommidating. The others pricing is the main reason I chose this location and then when I arrived I was sold by how the managers treated me and the customer behind me.
The front desk guy was very helpful and nice. It was extremely easy to get a space rented.
Having on-site living of management is a plus. An added plus is how kind and helpful the staff (Andy&Gail) is. Transaction went smoothly and online was smooth also. I may be renting another one here without worry.
This couple is so easy to work with. They are friendly and willing to help with and and all questions.
Have rented storage with Andy and Gail on multiple occasions. Friendly and excellent terms. Highly recommend.
Very clean and secure facility. Easy access, even for the large furniture that we wanted to store.Front office staff is very friendly and helpful.
Gail and the crew at Highlands Ranch Stor N Lock have been great to work with over the last year. Theyre flexible, responsive, and easy to work with. The storage complex is easy to access just off Santa Fe, and its been easy for me to get in and out as needed. I felt like my personal items were safe and cared for here, and I would use them again.
Matt made the entire experience quick and painless. The grounds are very clean and feel secure. Happy with my decision to go with Stor-N-Lock!
The owners were very friendly and helpful. It was a quick and easy experience. The location is great.
Been storing with them for 6 years, always wonderful service and excellent security! Highly recommend them over other storage facilities, rate are competitive and facility is clean. Couldnt be happier!
Matt, was very helpful and kind. He made the process very simple. He is knowledgable and explained the ins and outs of the facility, the rules and made me feel very comfortable in our decision choosing STOR-N-LOCK.
Great customer service. Andy and Gail are awesome. I wish I could give 10 stars!
The storage units were always clean and fairly priced. I never saw any sign of a rodent while at the facility and had no doubt that my possessions were safe. Andy and Gail were always kind and did what they could to help us out when we needed it. Even if it meant a cool place to hide from the summers heat for a few minuets or an ice cold bottle of water.
Great location, awesome staff. Kind and friendly and fast. Very well priced.
Clean and secure space, friendly and helpful people. exactly what i needed.
I choose Stor & Lock because of the security, and its close to where I live. The office managers are always friendly and helpful. Theyve gone above and beyond to try to help me in certain situations. Not many businesses will go above and beyond these days, so I truly appreciate them.
Very friendly and helpful. Great storage facility. Would certainly recommend it to others and use it again.
I had used a number of storage facilities prior to meeting Gail and Andy at Stor-N-Lock. I was having a garage floor repaired and thought I would be there for a couple of months. I have been there for nine years now and Ive never had anything short of excellent service and a hassle-free experience. The property is the cleanest there is and the friendship they exhibit is truly unmatched. This is a cant go wrong storagefacility.
A great storage center with two exceptions. 1. NO light bulb socket so as to see in dark days. 2. No dumpster for customers. I have used several storage centers over the years and this is the FIRST one without the light socket or a dumpster!Otherwise the facility is clean and well secured.
Ive used this facility two years in a row, and Ive gotten great treatment, and customer service. They have great online discounts, and a lot of helpful information. A-1 place to store your stuff!!!
Andy and Gail are awesome people to deal with. Always clean, service is second to none!. I would not take your storage needs anywhere else!
This is a great storage facility and managed very well. Andy, Gail and the staff are open, friendly and a good fit within the community.
I had a storage unit for approximately 9 months. I found the couple running the facility more than helpful & accommodating. I would not hesitate renting a unit from them again.
Very nice managers, very clean storage cells, very easy registration/contract to understand, highly secured storage and easy to work with hours of access. I recommend to any one.
Stor-N-Lock is the best! The staff is amazing, and easy to work with. My unit was always safe, secure, and clean. I couldn’t be happier!
Very nice management at a very clean property! Highly recommended!
Im only sorry there cant be 10 stars! Andy & Gail rock! Ive had the privelege of knowing them for 2+ years... storage isnt exactly fun, but when you need it - you wont find more dedicated, thoughtful, responsive folks!! Rest assured - your belongings will be safe, you will have solid communication, and it will be the easiest transition - whether youre moving and in between landing spots, or need long term storage - you are in the Best Hands!!Bless you Andy & Gail!!
The experience with storage was great, we left town for a mission with our church and would be gone for a year. Andy & Gail got us into a heated unit so no worries about weather while we were gone. The storage was very clean, with alarms, cameras and managers living there. I would feel very good about recommending Stor-N-Lock Highlands Ranch.