Great selection and friendly staff. The building is a bit older but that provides for more space to socially distance. Bathrooms are nice and clean

Clean store very organize friendly staff. Great selection and fresh produce. Love there deli selection. And have a lot of product to choose from.

I am absolutely DONE shopping this horribly run store.When taking water bottles off of a shelf the back of my hand was completely cut open. Showed the manager who did absolutely NOTHING. A shopper gave me a bandaid due to all the bleeding.Yesterday went to deli counter was completely ignored when I asked for help the guy behind the counter just ignored me. The second guy walked away.Went to the front to get help and there was NO ONE that could help me. No wonder this store is always so empty.I have also purchased items that when I got them home some product was removed from the packages. This has happened a few time.This store is HORRIBLY run. List my business completely.

Prices are a little higher than Safeway on average but since this is slightly closer to home its still good for a quick stop if Im coming or going from that direction.

Lucky for as long as Ive known has had what I consider criminal prices. Lemmings, the wealthy, stupid or all of the above must shop at Lucky.. I refuse to help keep them in his, but I had to pick up a script for a family member. Lucky is named Lucky for a reason. They are lucky to still be in business. Peeps, speak out!

Went in to get their Fried Chicken for Dad and their Chicken Tenders and Potato Wedges for Mom. I called in to ask them to drop in a fresh batch of chicken, it only takes 15 minutes! (I always call in ahead of time for their 8 pc & the wings. I love the Salt & Vinegar ones @ the Holmes location)! Well, the lady told me that they had just dropped a batch and that they would be ready when I got there.Dad was happy, Mom was happy; so I am happy!Before I left, I saw Smitten varietal apples. I had never tried them. The Produce guy went and cut up on for me to try! Wow, great Customer service. They were yummy and I bought some.The store is clean, the people are nice, the shelves are lined up and the produce is fresh.(Oh, and the Meat & Fish Dept is great too. No fishy smell).I recommend shopping here.

Very spacious inside. Well stocked. Very neat shelving. Items have prices. Staff is friendly and helpful.

Pretty clean and nice people as well as fresh grocery majority all things are in order and in place.

Amazing place. So much room.

Experience was great..staff was great food was also top notice

Lucky almost never has long lines. The aisles are wide and spacious. Its a comfortable feeling to not have to worry about waiting and crowds.

I recently purchased microwave egg cooker and I tried it today and it works!! Eggs are perfectly hard boiled. 9 min to cook, 2 min to cool down. Its not just minutes like its written on the box, but eggs are great 👍. Also I steemed beets in egg cooker for 9 min and I got steemed beets!! in 9 min. Regular time to cook beets is 40 min.....2 moths later..- .unfortunately in 2 months of use my egg cooker is burned and not useful anymore. Metal part inside is damaged......Also I got REAL OLIVE OIL in lucky. MONINI is real olive oil and have strong bitter taste. We buy fake olive oil. Try Monini and you will discover what is real olive oil indeed.

Its a solid neighborhood supermarket. Not as fancy inside a safe way but they have a huge amount of things and you can usually get in and out pretty quickly.

Love Luckys great grocery store Im definitely a patronizer

Always a good experience. The morning cashier is super nice and energetic.

Got the covid shots there theyre very very awesome

A very nice market with good prices and wide aisles not usually thronged with people. Much more pleasant than safeway.

Spacious store. Consistent stocking. Lacking a good deli and specialty food, but we can always get in and out quick. Font end staff is always nice and helpful.

Starbucks is consistent, quick and the staff is always friendly. I love my coffee and always get a good cup here.

The store was very clean and organized. The staff was helpful in finding what I needed.

Definitely great value for the lowest prices. Has the best produce in the area for sure. Lots of items on sale each week, never too busy or crowded on the weekends, all of the food is fresh. Dont let appearances fool you, this place is fully stocked all the time.

Same as any luckys except the staff is super friendly and my kid loves Tammy! Every time we go there shes always looking for her.

Great prices and wonderful staff. Grocery shopping in Livermore without going bonkers crowd wise. For a more relaxed kind of shopper.

Clean store, friendly and helpful staff. I shop a lot of organic stuff, there is a good selection, and also international foods. Prices are lower than at other stores, organic included. Often, a lot of home goods (detergents, towels, sanitizer are available when other stores are out of it.

The store is always very clean and shelves nicely stocked. Staff is friendly and helpful.

Big store. Excellent produce and bakery.

It was amazing. They had the scratchers I wanted... and I bought them.

Very clean and all items are well arranged. And it has less people so everyone can easily keep social distancing 😄. But some items are a little pricey than target.

Like the fact that produce is constantly being checked and packed. Few people are there and less expensive than other chains. It lacks some items though because fewer choices are on the shelves. There is a lot of room to add more space and shelving, maybe as the store gains popularity.

Too expensive and employees are rude and unfriendly. Will not go there again!

Exceptional customer service, always great Fresh Products and always very clean! Once you establish a rapport with some of the employees they remember you and will ask you how your day is going or how are your kids are doing Etc definitely a store I shop at constantly just because of the quality and cleanliness and friendliness of the associates

Always great prices good food but as a first time visitor to this mall I couldnt find a single sign that was visible to which end of the plaza Luckys was actually at theyre all blocked by trees and bushes

Excellent clean nice facility, always,a good,stop

This store is great. The customer service is wonderful. The checkers are always friendly and courteous and the Service specialists and or courtesy clerks are also very friendly and helpful. If you ever need a cake call the Livermore Lucky and ask for Debbie or anyone on her crew. Any one of them will be glad to help. I ordered a birthday cake last minute and Debbie and her crew made it happen. Thank you very much for your great customer service. :-)

Decent store. Employees can be unhelpful at times and come across as rude.

Luv this store... great unique items... luv ready made frozen dinner entrees, sold buy #.. have great unique cheeses..

I love this place only because its never long lines employees are nice

Havent seen a Luckys grocery store in years!!!! Till I moved up Northern California and I was delighted to see it and I definitely shop at this one!! The quality of their produce and meats are excellent!! Very clean store friendly employees my favorite store to shop

The store is well organized and the staff is always super friendly.

Efficient Pharmacy.

Great service!

Luckys is underrated. Its always clean and very well stocked. The staff is friendly and helpful. I love shopping here because its never zoo like another popular grocery store. 😋 Even though its out of my way, Im willing to drive twice as long to get there because parking is better and its a much better experience. Sometimes I pop in to the grocery store close to home, but on two occasions this month, I ended up going to Luckys anyway because the other store didnt have what I needed. Frustrating! How many people will be there? Clean, friendly, and well stocked, what else do you need?

Very friendly and helpful, the cashier clerks are very friendly, helpful, and pleasant even at closing time! I will be returning!

I love how clean the store is and the prices are decent. Admittedly produce prices around here are high and shopping around at the various grocers is necessary. Some of the staple fruits and vegetables I need weekly are priced very well. I came in to get a freshly made cheesecake in the bakery area. The young lady who helped me was proud to share she had just made it this morning. Lady at the checkout was super chatty and nice. Ill keep coming back.

Never crowded and pleasant employees

Love that you have milk choices from different dairys

A great place for me to shop.Very conveniently located.

Nice crew!

So clean an fresh

Great food and friendly employees.

Felt safe. Everyone was wearing a mask and staying 6 ft apart. Not crowded.

Hi, alright i know i wont be back anytime soon, but i missed my bus to see my sister cause i didnt have the right amount of fare. I was panicking and trying to find a store nearby that offers cashback. I ran into luckys, talked a couple of very sweet employees that told me they could help me. A very nice man that was in front of me let me go before him because i only had one item. The cashier checked out very swiftly and with cashback i was able to get the fare i needed. I know it may not seem like much, but i havent seen my sister in 3 months, so the fact you were all so kind and helpful means so so much to me. Im so very grateful to you all and hope you all stay safe and well during these uncertain times!!

Old school grocery store as I remember growing up...even the music playing inside the store is old school!

Good produce selections. COVID: no self checkout but you can bring in your own bags if you fill them yourself.

Is well stalked friendly people

They always have what I need. Produce is fresh and meat in fairly priced.

Large parking lot with plenty of parking. They make good chocolate chip cookies that is not hard. Doughnuts are full of colorful sprinkles too. Almost no lines and very friendly staff. Good place to shop groceries without the crowd.

Store is clean and stocked. Still no disinfectant wipes, or spray. Most food items are there.

Very nice store. Lots of parking it bright and spacious. Great music on the overhead and lots of helpful people around. I met the store manager. He was very kind to me. Im recovering from neck surgery and he wanted to know if i was finding everything i needed. Lovely store, lots of goodies in the bakery.

Always liked the one in Antioch but since I moved I get the same amazing service in this one. Love their deals and the personal attention in the deli counter. Great products too!!!

I have been a constant customer for 6 years, and have been very happy shopping there. Clean, friendly and helpful staff. There is a sign at the door that you must wear a mask to enter and I believe it is a county order. I feel it is not being upheld at this store. I have seen many people lately without masks. If they have health problems thats one thing,but I dont like wearing them either, but I do. I am sorry I am not falling for the I forgot it. Its been 3 months now that we have been Covid SIP. WhenI questioned clerk about it she told me that some come in with a mask then take it off. Either put someone at the door or re educate the employees on how to handle. Have not encountered this at T,J,s or Safeway.

Friendly staff and good prices

Well you cant beat a major store that is within walking distance from home. Very convenient and it is a very clean store, with nice people working there.

This is our go-to store. I am on a high protein, low-carb diet and thank goodness Lucky has quality meats, poultry and produce. The customer service is great and staff is always helpful if there is an item we cant find. They have improved their cosmetics section and carry Burts Bees products which I am addicted to. We find a lot of items on sale and that is always a plus.

Safeway?????Are you kidding? Lucky are FAR better in Every way then Safeway.Lucky allows you to not have to buy one get one or buy ten get ten!!! its an absolute joke.Lucky opens a line when ever theres more than 3 people in line.Lucky customer service is truly and sincerely better and not forced as Safeway is.Meat Prices are lower as well.Should I go on and on?????

Kind of weird that they have signs up that say due to national change shortage...when this is not a thing anymore doesnt effect everyone but it is an inconvenience

Easy parking, hardly ever busy and great prices.

Been our store for the past 6-7 years. Good selection of almost everything. Clean and great service for the employees. The manager could use a smile ...has decent pharmacy and also magazine stand (unlike Safeway or Target in Livermore).

Great choices on products and very friendly workers.

Is good

Clean friendly service and i love that its not so crowded. Great sale on meat too! Cahsier was very pleasant!

Livermore Lucky on Portola is great! Especially the bakery! Those girls pull off the impossible better than expected every time! My kids have ideas for their b day cakes, no other bakery in town will even attempt! These ladies embrace the challenges and totally go above and beyond! Great at their job! Year after year success!!! They deserve praise and a raise.

Long lines 2 cashiers only!...addis another cashier, fast!

Great savings. Good bakery. Close to home. Family has shopped at Lucky since I was a little girl. My mom loves it.

Every thing you need, clean and friendly staff thats greets you with a good mprning.. thank you Lucky

Just cooked the rib eye steaks I bought this afternoon. They were yummy!

Definitely a good old standard. I highly recommend this store. Good people and a vary good selection.

Nice people

I just another bad customer service experience. To add to the long list of bad customer service experiences. Ive lived nearby for 17 years. After a few years I started mainly going to Safeway and only stop by Lucky when needed. The quality of their brand food, fruits and vegetables is at a lower standard than Safeway. So, every time I go back Im reminded why I hardly do go back. Today was one of my worst experiences.

Place has no shopping carts at one entrance.

This should really have 5 stars. I love the people that work at this store. The folks in the pharmacy are top notch! However, with all the money Lucky makes, why is the ladies room so old!? Its so old the floors, walls and toilets are stained beyond any atomic cleaner! Time to update Luckys!

Cheap price and fresh veggies.

The grocers are always so patient and friendly.

Big store. Clean and well stocked

Its a grocery store, not much more you could ask for. But they used to have keebler E.L. Fudge cookies and then stopped carrying them which is said. They also seemed to stop having a clearance section, not sure why that decision was made.

Not the best prices but very clean and friendly staff

Great crew. Great Service. Spacious, well stocked, clean. Was offered help in finding items without asking

Great produce, fresh fruit and veggies, both organic and non organic. Very well laid out store and friendly staff

My husband and I were looking for a good grocery store in or near our area. After shopping Safeway several times, eh, and trying Ralphs, which was freezing throughout the whole store and they tout that Peets Coffee is brewed there, we found that they only make one thermos of the coffee and only regular, no decaf, I was very disappointed. Neither store had all the items we usually buy. We tried Lucky, and we were (lucky). They have everything we usually buy and we really like the layout of the store. Its great to see that all the food items are on one side and the drug store items on the other. Its so much easier to shop this way. The store is clean. Produce and meats are fresh, as was the fish we purchased. I did a price comparison between Safeway and Lucky and as some items are higher in one store, other items were lower it all came out even. So we pick Lucky as our store of choice.

They have everything I need in the employees are fantastic

Friendly and helpful atmosphere that exceeded expectations!!!

Cool

It was okay, I dont know the place that well but its a fine food store if you need something quick

Always clean & helpful

Lucky is part of a large supermarket chain mostly consisting of Savmart stores in the central valley. They bought the right to Lucky from Albertsons when they bought several Albertson stores when they left the Bay Area.The store is clean and airy. Shopping is pleasant. I wish they had better signage, though. It can take time to find some items.The meat and deli departments are good. Ive not been impressed by the bakery. Its so-so at best.

Very cheery staff and short wait times. The selection of items there is also really great. I wish more of the drinks were refrigerated however.

Very clean store with a friendly staff. They are just missing so many items that regular grocery store have. Brands are lacking. Choices are poor. Mostly Lucky brand items. Not preferred.I wish the store was more updated lije the other Lucky store in Livermore.

The service is always friendly you get fast Service as well the prices are good depending on what youre buying the meat department does a good job

A bagger tried to steal my phone.. dont like the area

Great store with great employees. Always purchase meat from here. Very happy with the deals and everything.