My husband and I are existing customers. We walked into the store this afternoon and waited 20 minutes or so to be helped. They assisted a woman who walked in 10 minutes after us before helping us. We walked out and don’t intend on returning.

Marcus was extremely helpful, patient, and professional with me today. I really appreciated his positive attitude and genuine interest in resolving my problem. I will return! Thanks Marcus!

After a very challenging experience with AT&T Customer Service on the phone where I lost an hour & half of time and was no better off when the call ended, I learned I should have just walked into the AT&T Lockhart store, where I found a very competent Marcus who very confidently solved my SIM card issue in a matter of seconds. He was able to clear up the communication mess that Customer Service created and clean up a couple of mistakes that Customer Service had made. No more phone calls for me...Im going to the AT&T store in Lockhart from now on.

Liz the attendant was knowledgeable, efficient and friendly. Minimum wait time. Walked out very confident.Two side bars: 1 AT&T does not assist in transferring info from old to new device. Living in a rural area, internet services are slow if not nonexistent. It took all day to back up and transfer some information.2. The store was extremely dirty. Had not been vacuum nor appeared to have been wiped clean.

Went in and was waited on by the Store Manager (Marcus). I needed accessories and he showed me all my options and helped me make the best decision for my needs. Fast, courteous and helpful! Thanks Marcus!

Associates were friendly, and knowledgeable. I was given all of the reasons why some things could and couldn’t be done. I was presented with multiple options to resolve my issue, and the most cost effective solutions were presented. Great experience.

She was very nice . I felt very at ease with her . She was very friendly and easy to talk to. Also Liz was very, very helpful I will be returning if I ever need help again.

Was not happy withphone customer service.Was told, I was barking up the wrong tree.So disrespectful to a good customer

The service I receive from this site is always great and easy plus fast

Absolutely all professional staff. Mr. Stoner helped me with all my questions and aided me in reducing my bill payment. Very friendly and informative staff. I enjoy my conversations with the staff even if it is not phone related. If you have any questions or concerns about your phone or bill, please stop on by and just ask. then head over and get some fried chicken next door!

I dont know how this place gets 5 stars or even 2. Terrible customer service. The gentlemen asked me if I had opened my lines in that specific location. When I told him no, the employee told me I could go on Android threads to find out why my 3 month old Galaxy Note 10 was malfunctioning because he didnt have time to find out what was wrong with my phone. I even told the employee I wanted to get a different phone, even if I had to pay this phone off and get a different one but his attitude was so bad and the way he talked to me made me just leave the location. I just switched from Verizon to at&t cause my brother in CA convinced me to try AT&T. Im glad I never cancelled the lines with Verizon cause now I can just cancel AT&T and take my business to Verizon.

The staff member who assisted me was exceedingly patient and helpful. Very pleased with my visit!

Best employees in Lockhart!! I like the dedication they have to make it feel like a great place to go to get service. They are amazing.

By far best location to visit for at&t. Justin was extremely helpful and prompt for that matter. He was very professional and extremely knowledgeable concerning the variety of products and services they provide. I would recommend visiting this store to anyone I know. I definitely will be back and thanks to him at&t has customer for life!!!

Very helpful staff.

The Customer experience I had with Richard and Ben was awesome. They helped us transfer our information to our new Galaxy Note 5. Gave details about our bill statement. I must say these guys are the best at Lockhart! Definitely would recommend this location!

Really great staff! Everyone is super helpful. Will definitely be going back and recommending to everyone

Really helpful. Had a great experience. The staff went above and beyond to help with my situation and I very much appreciate their help, I would definitely recommend Justin and Ruth who helped us out tremendously.

AT&T turned me off quite a few years back with their who cares, were AT&T attitude. My visit to this store last week changed my perception to one thats positive with respect to overall value. Thank you Ben for helping me see the changes AT&T has made since my initial opinion formed!

Helpful and friendly

Awesome experience. Dariela was an outstanding sales rep. Very professional and Very helpful. Recommend to anyone. They will double checking everything to make sure your satisfied 100% (Lockhart store)

Lysa helped me get set up with a new phone and was SO helpful, nice and friendly service. Made this entire experience very quick and easy and I couldn’t be happier with my service!!

Thank you everything Matthew and saraI am grateful for their patience in solving my phone problem. Thank you so much.

Awesome staff Lysa Torres went above and beyond to make sure I got what I needed. Very pleased I will be going back to them next time.

Very great service the manager is a nice guy and goes the extra mile for great customer service

Came in for a phone and the staff really took care of me at the Lockhart AT&T location. They transferred all my data and told me about some great promotions that were going on. I left very satisfied with my service!

The best sales staff in the Lockhart area- quite possibly in all of Texas!I visited many mobile carriers and none were as friendly and knowledgeable!Thank you for being awesome!

Justin was very patience with me helped me reset my e-mail acct. I had called last weekend and the person helping couldnt do it. I want to thank Justin for all your help and patience!!!

Ben at this store is one of the most helpful and knowledgable consultants I have ever had the pleasure of speaking to. Excellent service and very attentive. I know who Ill speak to with any future questions!!!! Keep up the great work!

Great stagger. They take care of everything I need in storr

Eric was great explaining all my questions and guiding me through the apps. Great personality and so helpful! I give him a 10!!

The lockhart team is great, very helpful and knowledgeable! I went in to get a new phone and I was in and out in a timely matter.

Matthew went above and beyond the call of duty helping me out transferring my phone thanks a lot best associates ever

Matthew was great help with transferring my data to my new phone. Very sweet.

Simply went in for a new phone today and Mike was very patient and resilient in facing all the obstacles with the account. Still walked out a very happy customer!

Horrible service. The guy helping me lost my Sim card and basically told me tough luck when I called about it. Wont be back.

Ruth was awesome. She spent a lot of time with me helping to transition my phone. Keep her and give her a raise. Also, she looks just like Lily, except better.

Sara was so very helpful she takes good care ever time I come in

Loved it!Ruth is the best> You should crown her queen of AT&T. No animals were hurt during the phone installation.Chuck Lickert

ALAN is Fantastic at solving problems. Best AT&T employee they have!

Angel was able to help me get my husband his phone fast and easy, overall great experience .

Great customer service. Sara explained everything throughly.

I had great experience with the staff at the Lockhart Tx location. Great customer service and got entertained in the process. Highly recommend them to everyone!

Excellent experience!!!Mr. Joey Cavazos was incredibly patient and knowledgeable. Couldnt ask for better!Mr. Pepi Lee Kenison

Sara was very helpful. She set me up with a new phone and made sure everything was mover!!

Joe was a very patient man he was very helpful in explaining the use of the phone to me. I would recommend he to all my friends and family.

I absolutely love this ATT store!! I have bought phones several times from ATT but the experience I receive in Lockhart is by far the best!! They great me at the door, provide bottled water while I upgrade my phone and always go above and beyond for me!! The management staff at this store clearly knows how to build a successful team and it starts with great customer service!!

It was great. The service was really well and we where helped really quickly.

Joey and Danielle were very helpful and I got the phone I wanted along with a great deal on the Samsung watch.

The 2 managers at this location are very helpful. I walked in saw them and was a lil frightened by their looks but they were the biggest teddy bears and resolved my technical issues quickly.

Joey was pretty great. Awesome service. So helpful and very friendly.

This was the best AT&T STORE I ever been to they helped with everything we need to do today thank you so much

Great experience at the Lockhart store!! Justin came through and made things happen! Shiovan did a great job getting my phone set-up. Love my new S6 Edge!!

Great place! Sara took good care of me!

Josey and Eric worked very hard on my upgrade and they did an amazing job, would highly recommend u ask for them they are great!

Lysa T at the Lockhart ATT store is absolutely magnificent. She’s professional, friendly, competent, knowledgeable, and she gets things done for her customers. I haven’t had this good a customer experience in years. Thank you very very much Lysa you’ve been wonderful.

Jason got me hooked up or was it Eric. The guy with the Beard. Kudos my man

It has been a pleasure doing business with ATT in Lockhart. There are some outstanding staff members employed at this store—-Matthew, Alan and especially Lysa! They are top notch!

They were very prompt and helpful at answering questions, very happy with my service. They did an awesome job

Matthew and Sara were extremely patient and helpful with setting up my phone

Thank you for setting up my Spotify account matthew

Walked into the att store in lockhart to buy 2 new phones, not knowing I was going to meet Si Robertsons grandson.(Duck Dynasty) It was a smooth process it was interesting to see his bread grow during our visit. Thank you Eric for the beard show. Customer service was as great as his beard! LoL

Thank you for fixing my goodGle account matthew

The employee were very good at explaining everything and helping thru the whole procress

Carlos and Joe helped me immensely in getting set up with a new cell phone, cell service and an internet/direct TV package for my new home in Lockhart. Many thanks!

Ben was a great help and answered all my questions very professional and helpful;; he put the service back in customer service I wish more companies had employees like him

The customer service is great. Very helpful and friendly.

I have purchased several devices at the Lockhart Texas store and have had friendly, prompt and professional service every time I have visited this store.Alan and Chase have helped me each time and are very friendly and professional.

Thank you Matthew for setting up my new cell phone

Thank you for setting up my phone liz

Immediate assistance and knowledgeable staff. 👍👍

Horrible customer service. I have been waiting 3 weeks to be installed for direct tv first time guy showed up 2 hrs late saying he didnt have a pole BS they install all day. So I was rescheduled 2 weeks later a no show yesterday was 3rd time and a no show. They want to reschedule me again for the 21st which is 2 weeks away. I have 6 kids that have been waiting on tv. So at this time I am cancelling the installation and save my money. Get internet and a fire stick you will save much more as well as saving yourself all the hassle from people who cant do their job!!! Called att 3 times but due to caller Id my call wont be answered. So unprofessional I will be stopping by to speak with them personally!

Thank you for setting up my new phone Matthew

Thank you for setting up my new phone Matthew

Went In Just To Get A New Phone, Ended Up Getting My Mom One Too With A Free Tablet. Mike Has Wonderful Customer Service & Was Patient As Can Be. Changed My Day Around

Awesome staff lysa was able to get me two free phones, 600 dollars in credits!!!!!!

THE SERVICE WAS GREA T AT THE ATT. THEY NO WANT THERE DOING AND I HAPPY TO DEASL WITH A THE TIME

Joey was great and helped me get a better upgrade and helped with all ? I had with upgrading

Thank you for setting up my phone matthew

I just left the LOCKHART store and for the 2nd time within a month Joey and Davids customer service, attention to detail, and overall knowledge of the merchandise, specials, and savings, for their customers have left me speechless!! If your looking for a new provider or sales staff that really cares and treats you right ... Lockhart is the place to be and Joey and David are your representatives!!! Thank you guys!! Im simply overwhelmed and greatful for everything yall have done for me and my children this month!!

Sara and lizbeth were so helpful!! Will def be going back!

Sara was extremely helpful when I went in with a technical issue

Thank you for helping me with my phone matthew

Sara was very helpful when we came in for phones.

Was very happy with my service at this location. My rep, Ruth, was very helpful!

Very informed and educated man thank you Carlos!

Thank you Liz for setting up my phone

Thank you Matthew for setting up mark the spot and call protect app !!!!

Thank you for setting up my phone Matthew

Answered all of my questions! Helped me keep my bill from going up too high for me!! Ive always had Great service with AT&T

Thank you for setting up my new phone matthew

Joey was the employee who helps my mother and I get me my iPhone 7 today. He did an amazing job and gave great service and he has nice drawing skills and is cool.

Justin is AMAZING!! Very helpful in making decisions!! Helped me find multiple discounts!

ERIC AND JOEY WERE VERY HELPFUL WITH HELPING ME OPEN A NEW ACCOUNT AND ALSO UPGRADING MY NEW PHONE. WOULD TOTALLY RECOMMEND THIS STORE.

Great store! Very helpful staff!

The girls are helpful and make the transactions so smooth, specially Lizbeth! Will be coming back when the new iPhone comes out.

Awesome Ruth was our sales rep very helpful glad we made the switch from Verizon!!

Like very well and thank u Matthew for helping

I love this location, everyone here has great customer service!! Any problem I ever had has been fixed promptly, which is what I love!

Liz helped me alot in switching from Tmobile