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Hands On Audio & Detailing
1554 Winchester Ave, Martinsburg, WV 25405, United States
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Hands On Audio & Detailing

Comments
Mi
Review №1

Do not take your car to this place.The staff comes off professional however, very misleading. I was told my detailing would be completed at one time only to have to come the next day because the job wasn’t finished. This inconvenienced me. I didn’t receive any sort of compensation for the inconvenience. The quality of work didn’t justify the price or inconvenience. Will not return or recommend.

Cr
Review №2

They installed a stereo, backup camera, and tinted my windows. Very happy with the outcome. They made me an appointment quickly and worked around my schedule.

Vi
Review №3

They thought I cancelled my appointment when I showed up. I dont think the person their thought they were supposed to clean. I had this stain on my drivers seat that she attempted to get out. It tagged there. She did not give up, she got it out after one more try. Barely even noticable now.

De
Review №4

As a member of The Chamber of Commerce both in Wv and Va, a business owner, and a public servant for over 5 years, it’s safe to say I know a good business. I WILL NOT recommend this business to anyone. I was quoted $550 to have (4) JL audio 6x9 speakers installed. Two of the speakers were supposed to have custom speaker kick plates and color matched with my vehicle’s interior, making the $550 quote reasonable to me. In the end I received (2) Pioneer speakers model# Ts1620f-2 and (1) Kenwood speaker model# kfc-415C that was stuffed under my dash behind a bundle of wires that move around every time I turn my vehicle. I paid my balance in full upfront before having any work done. After speaking to the owner, Roderick, he did express that he wanted to make things right and asked that I bring the car back a different day so he could fix the issue. He also offered me $100 credit on my $550 I had paid. I told him that I wouldn’t be bringing the car back and if he returned $100 back to me and provided me with the (4) JL audio speakers I originally paid for, I would be ok with that and move on. I never got the $100 and I never got the speakers, which were suppose to come today 04-13-2021. As I have and will continue to support the community this is one business I WILL NOT SUPPORT again, nor recommend to anyone I associate with. If the owner corrects the issue I will consider changing my rating from one star.

Ro
Review №5

It was wonderful! The people were really helpful.

Do
Review №6

Good job at reasonable price

UL
Review №7

Incredible place, price was surprisingly fair and they’re super friendly will highly recommend if you ever need a radio installation or profesional audio installation on your car come here my Chevrolet Malibu 2005 looks like a new car with this new details!

Br
Review №8

Fantastic Job for a fair price!Thanks to my dogs icecream was everywhere in my truck. It had set in for about a month before I could get it into Rod and his guys. not only did they get all the stains out they also fixed a hole on my back seat. The outside looks just as good as the inside.When my truck was done they even came to my house to pick me up and took me back to my truck.These are local hardworking guys that have been in out area for a long time. others detail businesses come and go. Because of the job these guys do they have stood the test of time. Support local businesses, Support these guys.

A
Review №9

Was told to come in at 2:00 for a detail. At 2:45 the detail guy still had not shown up. When I asked how much longer I was offered an appointment for first thing the next morning and apologized to for the inconvenience. The next morning they opened at 10:00. I waited in the parking lot until10:20. Nobody showed up. There were other customers waiting in the parking lot as well. Extremely unprofessional.

Vi
Review №10

Friendly staff. Good experience. Detailed a 2007 Malibu with many years of crud built up. Super shiny interior, tires, and exterior finish.

Je
Review №11

Excellent service

ni
Review №12

Brought a weep ony first day!!!

Do
Review №13

Great service.....

St
Review №14

I can say that I am extremely impressed, I took my vehicle here its a crossover SUV. This vehicle is used to transport my canine shepherds to and from training. Anyone that knows German Shepherds knows they shed a lot! I had several scratches on my paint, all are gone... My car looks like it just came off the lot, I would recommend this establishment to anyone high levels of professionalism.The owner exceeded all expectations and the prices were fair compared to other establishments, I will return.

Ma
Review №15

Great service!

Ka
Review №16

I used them July 2019 for car detailing. Good job, Im pleased. Pleasant people to work with.

Jo
Review №17

Had them help me out with installing a line output converter. Great service very hopeful informative with any questions I had.Highly recommend them A+

Co
Review №18

Very knowledgeable thorough. Honest and reliable service. Highly recommend.

Ja
Review №19

My guy Rod is hands on definitely. Professional, and will make sure needs is met.i I f you need a system or any mechanic work hes the goto guy

We
Review №20

I was more than disappointed with the detail job! The more I looked the worse it got. I was so shocked all I could say was it wasnt what I expected. My kids could have done better! Tried to do a good thing by using a local company, not again 😩🤦

Sh
Review №21

Absolute crooks two months shy of a year and still dont have the audio system I paid for. An extremely shady establishment I believe the owner Roderick said it best when he commented he likes to run his business as a hustle i.e. to earn ones living by illicit or unethical means. Wont return phone calls, consistently lies and avoids the customers whove already paid at all costs.

Al
Review №22

Wonderful job!!! My car looks amazing and great customer service.Thank you very much

Mi
Review №23

Good service and they are very helpful

De
Review №24

Becareful.when u take ur car they take ur car for days when i took my car there the job was simple and shouldnt takr no more then 3 hours and when i called them they told me that my car wasnt ready yet and they took my car for 3 days they worked for 7 hours so letting people know when u take ur car to this place ask questions first how long it will take and also ask for pricing

Ja
Review №25

Quick, great service!! Installed my cameras perfectly!!

Am
Review №26

Took a long time for install. Very friendly staff.

Ch
Review №27

Excellent place for car stereo and auto detailing. Get car inspected here also.

Ci
Review №28

Highly recommend

Ma
Review №29

After five trips, numerous unreturned phone calls, and an overpriced, subpar installation I had to finish the installation myself. It wasnt a difficult task; it was a simple radio/door speaker job. The owner rushed installation and actually damaged the dashboard during the process. Go somewhere else.

Ch
Review №30

Great service here friendly staff

Te
Review №31

Very good

Ed
Review №32

These folks know what theyre doing with sound equipment in your car. I would welcome them to do any and all of my audio needs.

Sa
Review №33

Didnt do a good job missed the inside doors and non of the windows where cleaned inside didnt even clean the cup holders.

Sa
Review №34

Awesome!

Ni
Review №35

Poor

Du
Review №36

Excellent work, and friendly customer service!

St
Review №37

Fast and efficient Service.

Ke
Review №38

Very good auto detailing

Information
10 Photos
38 Comments
3.9 Rating
  • Address:1554 Winchester Ave, Martinsburg, WV 25405, United States
  • Site:https://handsonauto43.wixsite.com/handsonaudio
  • Phone:+1 304-263-9151
Categories
  • Auto repair shop
  • Car detailing service
  • Stereo repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:10AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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