Had something customized for my mom for her birthday she loved it!!! I dont remember the employees name that helped me but he was awesome!!! He had a nose piercing and I think he was from Akron . This was at the mentor location...

Fancy store with nice items for special occasions.

I love this place. So friendly and very nice gifts.

Beautiful gifts for all occasions!!

My cashier could have been more patient

Bought two graduation gifts

Went to get a watch engraved for a birthday present and the sales clerk is familiar with the name of the watch and she proceeded to ask me to show my receipt for the purchase. Although I had it on me I couldnt for the life of me understand why I needed it. I WILL CALL HER WANDA THE WATCH KEEPER.

Always great and quick service. I go here for awards and gifts for my team members and the staff is always polite and helpful.

Got a wedding gift picture frame from there with engraving. They did excellent job, which for the price I hope they would. Would give it a 5 but price is a little much for engraving. It cost over double what the frame cost.

Nice place to shop 😊

Helped us make an spread customized for a nephews wedding. Excellent job done correctly the first time!

Got my daughter a beautiful keychain with a little prayer on it for just learning how to drive.

Great place for customizing items. Excellent management staff. Quickly corrected mistake on item. 4 stars instead of 5 because of mistake being made in the first place.

This place was wonderful. The personalize products in a timely manner. They do beautiful work.

I love buying keepsakes here. Got custom Champaign flutes for my wedding at a very reasonable price.

Service was exceptional Salesperson right right there for all of my questions and helped me with my decision with the engraving Perfect time

I went to this location a week before Christmas to get my friend and mother their gifts. My mom didnt want her gift engraved but my friends gift was so this is perfect place. When I arrived I had absolutely no idea how to go about the whole thing. So one person approached me (forgot her name :( ) and I had questions in which she was able to answer and find the answer in a swift a prompt manner. So when I was ready for the engravement step, Rachel (trying to remember names, this was a few weeks ago) came by to help with this step. At that point I found out the first girl was a bit new, so super bonus points for her because I would never have guessed. So Rachel was giving me some suggestions on what to put on and at first, as a graphic designer, I was skeptical on her font choice, but her suggestions shows that she has a lot of experience picking and choosing the right font for the right person for the right occasion. Both my friend and mother LOVED their gifts and I can justify giving this place a high recommendation whenever anyone needs that perfect personalized gift.10/10 would return.

Great gifts for a special people.

Wasnt too busy. Was nice to walk with kids

Nice wedding presents.. little pricey

They always have unique stuff

My fiancé purchased six hatchets from home depot to be engraved at the Mentor Things Remembered for groomsmen gifts. While at the store, we were helped by an associate-manager to select a font and were assured that the names of the groomsmen and dates would be centered on the hatchets once complete she even placed tape where the engraving was to be placed. Four days later, we went to pick up the hatchets expecting to love them instead the engraving was incomplete, the placement was not centered as we were told and the hatches appeared severely scratched from the engraving process. When we told the store we would not accept them they informed us “they thought so” and proceeded to engrave each hatchet anyway (instead of screwing up one or two they ruined all six). To make matters worse, the manager that helped us in the store was the same individual who did the engraving. Now we’re stuck finding six new hatchets and need to have them engraved. Things Remembered in Mentor is one more retailer that has failed us in the process of completing our many wedding related purchases. This store will not receive our business in the future.

Awesome service with knowledgeable staff.

Great Customer Service

They didnt have what I originally but I did get something similar

I love this place

Great jewelery

Overpriced garbage, no wonder they are closing!

Wonderful service!

I like this place.

Im here now the sales lady was very rude and not helpful.ask a question was like putting her in a bad mood .I purchased a necklace across the mall

A bit pricey

I forgot.

Very friendly staff

RIP off

Informative

Good