Ahmed was wonderful. He made driving farther from my home to this store so worth it. I had such a pleasant experience. He was very patient and explained everything thoroughly. I will be recommending this store and Ahmed to friends and co-workers.

Lisa helped me so much today! My phone was having network problems with Apps I need to run my business. Lisa listened, knew exactly what was going on, fixed it, and taught me how to fix it myself in case it happens again. I appreciate her so much! // Thanks for offering appointment times, so I never have to wait!!

Does anyone else have to call every month to complain about their bill not being the price we were promised? Or call every month to get the gift card you were promised for switching to AT&T?Just me, okay.Recently switched phones services and I’ve regretted ever since!! My phone bill is more expensive then before, I was promised the opposite!I’ve had wifi with them for going on 3 years now and it’s gone from $50/month to $80/month and I haven’t changed anything about my internet service.It’s to the point where I want to cancel everything with AT&T.Their customer service is okay… everyone has a great cheery voice, but they just give you the run around and transfer you around, put you on hold, just to fix one part of the whole messed up situation. Still making it to where I need to call another department to fix my other problems, like they haven’t already been transferring me around and couldn’t do it again. Then if you go to the store to try and get anything figured out they say you have to call, so I’m just back at square one.I am getting tired of fighting every month for something I was promised before I even switched.

Loved working with Ahmed, he was extremely helpful in explaining everything to me. I was super grateful for the time he spent helping me and his ability to break the billing down to make it easier to understand.

Ahmed was so helpful! I have brought some of the info about your services to my work to share with coworkers because he is the best and goes the extra mile!

The lady who helped us was very good and worked with us to get the best deal. BUT, The manager was very loud, opinionated, called me a liar and argued with me. Extremely unprofessional and I wanted to walk out until he walked away. Poor poor management skills, loud and very rude!

Ahmed is the most patient and kind person I have ever met at an ATT store. Highly recommend him!

RUDE RUDE RUDE!!! Ordered curbside.. waited over 45 mins to call and explain to get put on hold just to end up going in and a guy yelled said we don’t do curbside no more ... Been with AT&T for 17 years .... welp.... going and changing my provider tomorrow!!!!

Kevin did an excellent job of listening to our service needs. He understood the issue. He was knowledgeable and personable. He did everything within his power to satisfy our request. He informed us of several ways we could save money and left with two additional phone lines and are still saving money

The rep Ray that helped me was wonderful and very helpful, her manager pulled her away from helping me to help other customers and my issues never got resolved. I was at the store for over two hours and now I have to go back to try to get everything resolved. Its seems that the is poor leadership at this store and he only cares about more many people the help, not how well the help their customers. I have been with AT&T and Im now considering changing carriers based on this interaction.

Ahmed was very helpful and professionall,very knowledgeable of what I needed thankyou.

Ahmed was very helpful and honest with the service he provided. He explained everything thoroughly. I strongly suggest you reach out to him anytime you visit the store.

Shout-out to trey who helped me with throughout the entire process of setting up my new account with ATT and for helping me pick out a new phone. He was so patient and kind and it was an enjoyable experience.

I have a prepaid unlimited plan and have had for about a year. When I went in to the store to make payment the kiosk does not show my rate plan after entering my phone number. It has options to pay different amounts with no information in reference to what I am buying for $70. it appears that if you choose the options on the screen your rate plan then turns into a daily fee plan rather than keeping my prepaid unlimited plan. Im glad that was an employee there too correctly apply my payment. I would think the company is large as AT&t will be able to afford the cost to properly program the software for making a payment. Especially with covid-19 contact needs to be minimized not escalated due to a software problem.

Best experience I ever had getting a phone. And not being up to all the technology standards was easily walked through my phone with complete confidence can’t express what a great job my representative did

Ahmed couldn’t have been any more helpful. My initial reason for going in the store was a simple sim card renewal. I left with my bill being lowered and a new accessories. He took his time and was genuine with his service he provided. I felt like we’ve known each other for years. Thanks again Ahmed! I strongly suggest requesting him on every visit.

The worst experience EVER!! If I could give negative numbers I would. The first person to help me went to check and see if the phone I wanted was in stock, he never returned. Then when I was about to leave the manager came over and talked to me assuring me I would be taken care of. He then placed his hand on my shoulder telling me I would get great service.GOLDEN RULE: NEVER EVER PLACE YOUR HANDS ON A CUSTOMER. THAT IS CoNSIDERED BATTERY.The next person to help me had no clue what she was doing! And wandered around looking lost before she ended up taking care of me. I ended up leaving frustrated and empty handed. I will never go back and will warn others.

The salesman went above and beyond. He came out to my car and explained how my new phone would work with my older car. Thank you so much! It was truly professional and personable. Thanks again!

Trey at the 29th St store was great, new phone purchase and all data put onto new phone. Nothing lost, amazing for me as I am not technically inclined. Very courteous patient and professional young man.

I bought a new phone and also moved existing phones among family members. Becca was so helpful in getting things set up on 3 phones. She is extremely knowledgeable and very nice to work with. She made our experience pleasant. Thanks, Becca!

The staff was nice at first, but then started giving us different information amongst coworkers and then asked me to get an ID for a certain SIM card, come to find out an hour later that I couldn’t enroll in the program because it was a holiday. The store then gave me my phone back without a SIM card and was not very helpful in getting that resolved so I have to come back after a long work day to get things resolved.

I went in with some issues(not due to the store, but the services) Micheal, the store manager & Raylisha were so helpful to get my issues resolved. They went above and beyond. They display customer service better then I have had in a while.

Very poor customer service the salesman is what I will call the gentleman had nothing but poor customer service and did not have a clue with what he was doing. We went in and got a AT&T RADIANT Max paid for everything as what was told to us. First off we were having issues making phone calls so the manager got that fixed this was for a 40$ plan. we were able to make the phone calls we needed when the manager fixed it. Come to find out the money we paid wasn’t for a phone plan and the phone. Was just for the phone. We spent 140$ on a 75 dollar phone. The salesman not the manager gave us the phone back when the manager fixed it and told us we can set up on autopay online and pay the difference online for the 65$ Plan. Come to find out that was a lie. Do not come to this AT&T unless u want a bunch lies fed to you. Manager was more then helpful but I’m not very happy I had to come out another 65 dollars because your employee didn’t take the time to set up your 75$ phone correctly.

I had bought a new phone and it froze up on me and I brought it back to the store for tech. support and they were friendly and helpful by explaining that it can happen to anyone but the young lady got it fixed for me and I was able to start work my new job that night I was soooo thankful!!!! Great to have kind people take care of you when you are upset..

Jesse was amazing when I visited!!! He is the only reason I continue to come back to this store. The working environment when I walked into this store today was horrific! I can not believe the store was open. It smells like a zoo cage that had not been cleaned in a week.How can employees work in such an environment? I did not last 10 minutes. Well another day without a phone. Signed up over two months ago and still have not had a working phone. Signed up with the promise of a free one then was told I had to pay 600 or could wait till 5-21 for a free phone upgrade.I get a different story with every sales repIt is almost like if you want high blood pressure call AT&TIf you want cancer go and wait in the store on sooner and breathe in the sewer line for hours while waitingAT&T doesn’t care who they abuse

Nanna helped me resolve an issue with my phone, she was so patient and kind through out the entire process and made sure I left the store happy and satisfied my issue was reaolves.

Had a a awesome experience instore the store manager Thomas, went above and beyond to solve my issue and make sure I left happy.

Janette (NaNa) was friendly, knowledgeable and personable. She had a big task of changing accounts and upgrading three phones. She handled it with ease and professionalism. She was efficient and knowledgeable in getting us the best deal. I would definitely go back and do business with her.

Raylisha helped me get my phone backed up, my service working, and my email on my phone. She was super patient yet fast. Thank you Raylisha

Dep and Ahmed were the 2 that helped me today and they were so very helpful in every way. I couldnt have ask for anyone any better. They went above and beyond. Great excellent customer service!!!

Raylisha was amazing and very patient with me. It you need anything done shes who i recomnend for you to go see.

Laniyah has been my sales rep the last two times I’ve been in the Midwest City location and let me tell you, she is hands down the best!! Seriously, this girl deserves an award. Extremely helpful, personable, and has the answers to any question you could possibly come up with. Always a 10 out of 10 experience with her!!

Becca was absolutely wonderful! This location works really well with you. They are honest and quick. Thank you so much!

Ive started the process of changing my business accounts from COX to AT&T! #amenDeo was EXTREMELY helpful and knowledgeable. I highly recommend this AT&T location for all your business and personal communication needs. #5stars*********UPDATED REVIEW*******I later found out that in-store AT&T vs. AT&T Business are two separate entities and should be viewed as such!The in-store AT&T cell actually knows nothing about the AT&T Business services. Do yourself a favor…. Call the company, and do the business components online. This will save you a MONTH of time wasted. #2stars

Raylisha did a great job! She had a great attitude and was very knowledgeable of her job. We were extremely happy with her! We’ll be back to see you soon! Thomas, the manager, was super helpful as well! Great job AT&T!

All other at&t employees I had to talk to need to take lessons from this young man 👨. He was great and very personable. Thank you 😊💓☺💗💛💖. At&t store on 29th Midwest City, Oklahoma.

Raylisha is a wonderful employee she was so helpful for helping me with issues I had with my services that I didn’t understand and she was very patient with me because I am not tech savvy. She was explaining everything to me where I could understand it. I’m thankful to have met with her today and I’ll never forget what she did for me today. Thank you.

DL and Andrew are the best! When I walked in the store I told the gentleman that I just needed to have a reset done! When I got to someone knowledgeable they had me fixed in about 3 seconds! Thanks so much guys!!!

Ahmed was an amazingly associate and helped us get everythin we needed and much more. Definitely gonna come back and ask for his help if every we need it.

DO NOT BUY YOUR PHONE OR INSURANCE THROUGH AT&T. GO TO BEST BUY AND GET GEEK SQUAD! I spent two days trying to get my screen fixed that Ive been paying $15/month in insurance for. It promised same day repair in their store, $29 deductible for cracked screens. I went to the store 3 times, had to call the insurance people 3 times, and at&t corporate once. My phone was NEVER supported by the insurance Ive been paying for 8 months!!!!!! They stole $240 of my dollars because my husband has the same phone! I asked both at&t and the insurance people for a credit since I was never going to be covered and they said sorry but no. They said they could replace the phone for a much higher deductible or I can send my phone through the mail and be without a phone and/or have it get lost and be on the hook for what I still owe on it.

Came in just before closing and the store manager and Terry Walker were simply amazing and very helpful cant say enough good things about my experience and switching from Verizon over to AT&T was the best thing I have done

Manager is AWFUL at this location. He wasted my time and was not helpful in the slightest. You’re better off going to the 240 location because at least the service is quality there. I would not recommend!

Go to this at&t store they have the best customer service and personally u should ask for Raylisha she works hard at her job

Ahmed. Great customer service! Displays true care in saving customers money. Very kind and patient. A++

I had the best experience ever at the ATT Store in Midwest City. My Sales Rep, Raylisha Williams, was one of the best and most thorough reps I have ever encountered. I’m a Senior Citizen and she took her time and explained everything to me. I’m also very happy with my new iPhone and iPad. Thank you again Raylisha.

Kevin Sullivan is the man!I decided to upgrade to the Galaxy S20, and set an appointment. As soon as I walk in there is Kevin, Welcome to At&t, do you have an appointment?Long story short, this Hero of a man made me feel welcomed, and excited about the experience. He fixed a contacts issue i was having on my old phone in just seconds, and setup my new phone faster than I believed possible. Before I knew it I was walking out completely happy and with this feeling of total confidence that I chose the right device.This man was extremely professional and knowledgeable, he even helped my wife figure out a few settings on her apple 12 mini!

The representative that assisted was unprofessional an wasted our time. We were informed that there were only 2 phones available for purchase an the rest was sold out. This was after the representative went back to check on the availability of the phones we were interested in. He went to the back 3 times. He only had 2 phones in the store but had to check 3 times?We were treated rudely and an hour of time wasted. We simply wanted to purchase 2 phones.This ranks as the absolute worst service, I have ever received in my life !!We drove to the DeL City location and they were extremely nice an helpful. They also had all phones in store available for purchase.

Ahmed was super helpful and took his time to set my son up with his new phone and both new watches. This has been one of the best experiences at this store.

I was very impressed on how Terry assisted me at AT&T store at 29th St. Midwest City in my understanding of my Sim card. He explained about why it is better autopay and get a discount. He even explained about upgrade. He very polite, accommodating and cool! This is the kind of customer service I appreciate in helping with my situation. He doesnt have to convince me to get what he offers for AT & T. I easily said Yes for him.Thank you so Terry. I really appreciate everything.

Well, if you want to waste 30 minutes of your time, this is the place to do it! The manager was sharp, rude, unwilling to help, and lazy.I’ve been an AT&T wireless customer for a decade+ and have AT&T Fiber internet. The Store off i240 is MUCH better than here.Some people need some Chick Fil A manners & service quality. Do better.

Sarah was very professional and helpful. Thank you Sarah and always remember a chef is a keeper!

Best customer service from Deo and Ahmed at this store! They were very helpful and got us in and out as fast as possible!

Ahmed is best. He went over everything for my new phone and broke down my bill and notified me on a discount for my bill!

Ahmed was absolutely amazing!!! I am Tech challenged, but he was able to help me make sense of my phone.

Service personnel friendly. Wait time less then 5 minutes. However, unable to complete transactions in one trip due to computer errors. Disappointed l had to purchase more gb to get color l originally had on first trip.

The AT&T support representative, Brice, was exceptional. Extremely knowledgeable and professional. If I ever have another problem, I will go back to this store, as long as Brice is there.

The team at the store was great. I was in a panic because my phone was stolen. All my info for debit and credit cards along with bank info was on the phone. They helped me with purchasing a new phone, filing a claim on the old phone and helping with discounts to help lower my phone bill overall.I was more confident about steps that needed to be taken because of the stolen phone with their assistance in handling the crisis. Rayline, not sure if that is her name, but she was very friendly and very helpful. She even reminded me to breathe.....

Ahmed was wonderful and took care of our issues with my Moms phone . He showed us things on her note that we did not know .Thanks

Deo and Andrew were awesome in helping me hook up my new phone to my car Bluetooth !!! Thank you guys!!!!

So we have to wait outside. BS they will have 10 min to fix my issue. Im so ready to switch back to Verizon

Ahmed was a huge help in my very long and hard account transfer. Thank you

Becca is absolutely awesome! So helpful an explained all my concerns very well! Promote Now!

Overal a great experience, they’re fast and helpful with any probleme you have and haven’t had one probleleme with any of the workers there

Terrible experience. I was sent to Best Buy to upgrade my phone only to from this store only to find out Bestbuy did not have the phone I wanted in stock. If they didn’t want to take care of me why not just say so.

Deo explained everything I asked about and more. Made the entire process short and smooth.

Ahmed was awesome!!!Thank you so much for your help.

Raylisha got us in quickly, was incredibly friendly, corrected our problem very quickly. SATISFIED customers! Thank you, Raylisha! Curtis & Gina Houze

The associate who attended to me was Becca (going by her name tag) she was very helpful and she explained everything she did so there would be no confusion on the charges .I am happy with the service. I think she deserves a raise for her customer service skills...

Had a serious issue with my phone and account. The mgr was kind and professional. Problem resolved quickly.

Deo and ahmed !Thanks, we were very pleased with their help!

Janette Stinnett did a great job getting me switch from us cellular back to AT&T. She was very professional and very helpful. The Indian girl I have been working with before janette did a great job as well. I would have requested her had she not been off that day but janette did a great job. Glad to be back with AT&T. First time in months Ive been able to send & receive messages/calls while inside my work building. Satisfied customer!

Yall made a huge mistake leaving millions of Americans behind when you announced your plans to go 100% fiber, without expanding coverage in rural/low income communities. How do you honestly live with yourselves overcharging loyal consumers outrageous prices for outdated DSL internet and forcing them to bundle services to save? Please rethink your strategy before people ditch your company for alternatives.

Ordered a phone online. Was told it was an new line not an upgrade. So I canceled and reordered only to be told the same thing. Called 611 and they said it wasnt a new line that it was an upgrade for my number. Going to be shopping around for new phone service because of this store. Absolutely the worst service possible

I came in to add new lines from T-Mobile Laniyah helped me set everything up and was so patient and friendly! Aaron the manager was so nice and made sure I was taken care of and satisfied

Great service after the sale. On the sale, get everything in writing

I came in to upgrade my phone I worked with Blake he was very knowledgeable and patient with me Aaron the manager was very professional. (Also really TALL) Great overall experience.

Demo and Ahmed are the greatest at assisting the customers and great professionals at ATT!

Everyone come here for the business.

Anxiety attack! How can they be so condescending and rude. Hate going there. My wife wrote this, shes a lot niece than me.

I came in for pricing to switch phone services Raylisha was VERY knowledgeable and quick the manager Aaron was helpful and funny as well

I am very happy with the AT&T staff! My phone was stolen and they put me in a new phone, I will recommend other people to AT&T

If I could give zero stars I would. If you dont plan on adding buying hundreds of dollars worth of accessories or adding new lines like they try to sell you, dont waste your time here. The staff only cares about making money off its customers. I walked in wanting to upgrade my phone and the staff was just in the corner gossiping loud enough for everyone to hear and I waited for someone to help me but instead, they decided to stand around and gossip about work. This is the worst ATT store Ive been to. The staff is horrible and very clicky. VERY UNPROFESSIONAL!

Blake was awesome at helping me with a tragic situation in having a stolen phone. Had me up and back to running really fast; even tried to find me the best solution in replacing my phone. Thank you MWC Store!

Becca is a great rep. She helped me find a phone that met my needs and budget especially with AT&Ts trade in credit. This is one of many satisfied visits to this AT&T store and I have never been disappointed.

Becca is an outstanding employee. She goes above and beyond for customers and tries to give them the best experience possible. She is very personable and will help you with whatever you need done!

Very friendly and helpful staff

They were very busy when we walked in so we had a bit of a wait as we were 5th in line. But this time allowed us to walk around and check out the phones. Braydon was the rep who helped us out. He was polite and very perceptive to our needs, taking care of us quickly. Ive always had excellent service at this location.

Really nice environment. Building looks like it was built yesterday its so clean. The staff were all really friendly and knowledgeable about their products

Becca was SO helpful. We really appreciated all the time she spent with us. It’s nice having someone that is so knowledgeable!! Awesome location and awesome people!

Vic was amazingly helpful and very patient ! Best experience I’ve had there in a very long time.

Poor service was treated badly and customers that came in after us was taken before us

Eddie was able to get me in much quicker than anticipated and took care of all my needs today and made sure the device was fully functional before leaving

Today an issue was resolved that had been plaguing my wifes iPhone for a year. Kudos to Blake who solved the elusive and ongoing problem within twenty minutes. Excellent customer service!!!!!!

This is the second phone that Ive bought at this AT&T store and the second time that Ive been assisted by Becca. Both times she has been absolutely outstanding! She seems highly knowledgeable about the phones, the plans, and any other information regarding my AT&T account. Shes very straight up with her customers and she isnt just there to try and make a quick sale. Hopefully I dont need a new phone any time soon, but if I do, I definitely feel comfortable coming back here!

Go to Raylisha she is awesome

We went in two weeks ago to check on opening a business account with multiple lines. We did not open an account but now we’re receiving bills for an account and phone we don’t have. I wasn’t sure an att store could be worse than the one in del city, boy did they prove me wrong!

As a walk-in I was treated kindly and was taken care of quickly. Thanks guys! Good job!

Want to thank Eddie and Vonte for taking care of a problem with a blacklisted phone that multiple AT&T support & loyalty department personnel claimed was resolved but never was. The original phone ordered was lost in transit and later delivered but not before a replacement phone had been ordered, then cancelled. By then, the original phone had been blacklisted. I spent 40+ hours over 9 days & spoke with multiple support & customer loyalty personnel but none were able to fix the problem. Eddie & Vonte listened, researched the issue & went above & beyond to find a solution. They were able to do in a few minutes what many others tried & failed to do. I left the store with a successful upgrade & a new phone. Can’t thank them & everyone else in the store that’s been super helpful enough!

January 25th and January 29th from 8am to 4pm, i had appointment for installation new internet for my new store. But they didnt show up which wasted my hours.

The people at this store are just plain rude. They may be a corporate store but l refuse to go in there again. They used to be good with customer service but they no longer are. Dont go into this location if you can help it.