Their drivers don’t know how to drive, then when I call them to let them know one of their drivers was going over 90 mph on the freeway AND texting….she decided to tell me well why are you calling me why don’t you call the cops.Lisa on the phone is so very rude, I would never want to deal with her ever again in my life and the driver of one of their vans likes to text while he drives.. so unprofessional…
We are very pleased with the service we received from Crane Alarm. Everyone we worked with from the front desk to the technician installing the system were friendly and knowledgeable and they took good care of us. We would recommend their company to anyone looking for a security system.
Only had our system for a couple days and so far we are very satisfied with it, so much easier to operate than our old system.
From Las Brisas Apartments: Crane provides excellent inspections and repairs, plus stellar scheduling/billing--the nicest people!
I’ve been using Crane Alarm for over 10 years. I highly recommend them due to their excellent service and reasonable cost. I’ve compared their pricing to other top companies in the Boise area and Crane always comes out on top.
Crane alarm is a pillar of our community. they have always provided excellent service and have been very flexible as our needs have changed. i highly recommend them. their accounting system is an amazingly clear view of our activity.
Crane is an excellent security/alarm service. The monitoring is very quick and responsive and also very helpful in resolving minor problems if any arise. I highly recommend Crane!
Very reliable alarm service and a very friendly staff! We appreciate the service greatly!
Crane Alarm has been our alarm company since 2006, and have always provided excellent service. Whenever we needed an upgrade, or need something moved they were there quickly and the job was done right the first time. Trust, Quality, & Customer Service is the best way to describe Crane Alarm. A++++
Crane Alarm is trustworthy and dependable! We use them for not only our alarm system, we use them for our emergency and exit lights as well as our fire extinguishers. We love that we can rely on one company for all of our needs. We have used them for many years and will continue to do so in the future! We appreciate their reliable and competent office staff and technician who are there whenever we needs them for all of our needs!
Crane Alarm Service has always been fast, and efficient, each time I have needed any service from them. Their technicians are always knowledgeable, and professional, no matter what their working on. I highly recommend their services.
Appreciate knowing the name of technician and reasonable time-frame for their arrival. Knowledgeable, helpful, and careful to offer options. They are great!
The customer service for our company here has become exceptional during our annual inspection process this year! We are grateful for Crane Alarm keeping us up to date and safe! Thanks!
I am a general contractor and I have used Crane Alarm for all of my homes that I have built since 1998. The team at Crane is great to work with and honest and upstanding! I would recommend this company to anyone that wants excellence and integrity. Their monthly service is superb. Thanks, Luke, for all your hard work in our behalf. Sallie Bradshaw, Bradshaw Construction
We called a couple of companies to have security cameras installed and one of the companies stated they were too busy to come give us a quote and told us to buy the cameras at Costco and install ourselves, so a little frustrated because that company was also a friends business, so I contacted Crane and Jarone replied quickly with a quote. We promptly schedule the install and Conor and Luke came out and got it done in a day. They provided exceptional customer service, they were friendly and knowledgeable as well as taking time to explain the system to me. They also cleaned up after drilling inside, Dish didn’t even do that for us! They were even patient with our dogs and horrendous amount of flies outside. The guys came back today and adjusted the cameras and had a great attitude about doing it. We defiantly will recommend them to everyone! Thanks Crane for having a great team to work with.
Weve had Crane alarm for 3 moves to different cities here in Idaho and they are the best. Highly recommend them.
Installation of security system was flawless; monitoring has been seamless for the past 12 years.
I have been using Crane Alarm Service for a very long time. I appreciate the superior customer service I get when I call. All in house service has been very professional and the finished project has always exceeded my expectations. Recently I had a new System installed to replace the, soon to be, outdated system I had. It works like a champ. I have only great things to report regarding Crane Alarms customer service. GN
Awesome service. Installation was quick and easy. Highly recommend!
We are very pleased with Craine Alarm. The service is great.
Great service, nice people. Thanks for keeping our business secure!
Very experienced, communicative, and local. Easy to get a hold of if theres a problem
I have had Crane Alarm Service for over 7 years. Its a great service they provide and I feel safe when I am away with having their 24/7 monitor services.
Every aspect of having our access control system install was wonderful! Luke spent three days installing the system and was pleasant and efficient. He displayed an excellent work ethic. The system is working great and the whole school (teachers, students and parents) have adjusted quickly. We would definitely use Crane Alarm Services for any further security needs. Thank you Crane Alarm Service!
We just secured the expert services of Crane Alarm--both in the installation and monthly monitoring of a home security/camera system. The installation crew were professional and competent, and the sales/billing team were extremely responsive and fair! Thank you, Crane Alarm, for securing our home--we are very pleased! :)
Crane has been good to work with and response to smoke alarms going off (false alarm caused by me) has been very quick.
Great company! Great service! Honest, ethical, and reliable crew!
Jaron and the Staff at Crane Alarm Service warmly welcomed me and took the time to explain the assorted alarm systems they could provide for my residential protection. I was extremely pleased with their knowledge, professionalism and courtesy!! They are well known throughout Idaho, Oregon and Washington for their longevity and constant protective services for over 50 years! This is one of the many reasons I chose Crane Alarm over other companies. I feel very secure with them providing for my home and peace of mind, especially when Im away from my property!
Crane Alarm has done an excellent job with the security of our home!
Friendly, professional, and reasonably priced.
We have been doing business with these guys for years. They are solid!
We have used Crane Alarm for our security needs for well over a year. the system works wonderfully and the Total Connect App is very useful. The people at Crane are helpful and customer service is top notch. We recommend them highly for your security needs.
As always, Crane Alarms service was excellent, friendly and professionally!
I had Crane Alarm come to our business to setup our existing alarm system. I would have given them a five-star review, but it wasnt until after a month of using the service that I discovered they only setup a couple of zones and left off the man-door / warehouse inventory completely unsecured and unprotected. I also found it annoying they screwed a fairly large Crane Alarm sign on the front of the metal building (which I do not own), and proudly placed Crane Alarm stickers on all doors - even the ones that didnt have protection at all.I emailed the owner my concerns with the alarm not covering all zones and he said hed be glad to send a technician out for $85 / hour plus parts in order to troubleshoot and make it work. I feel this issue should have been discovered at time of installation and not by the business owner.I recommend if you have an existing building to ask a lot of questions and make sure you know what youre getting before you sign the contract.
Professionalism and knowledge are attributes Crane exhibits when they become your security experts. I highly recommend their staff and services!
The technicians were professional, courteous, knowledgeable, and explained all that they were doing. They took the time to thoroughly go through the functionality of our system. Allan Daynes
We utilized Crane for their largest commercial project yet at our SERVPRO office in Meridian, they were courteous and got everything done exactly as we needed! Worth every penny!
Good service and installation.
Crane Alarm Services Mission is to provide an exceptional Life Safety Experience with a Personal Touch!
Great people period