Rose has always been fantastic to work with. She cares about the client! Been with Rose for almost 6 yrs now. Customer service is above and beyond !!
Rose from the Idaho branch was so very helpful and knowledgeable. She answered all of my questions very efficiently. Will definitely be back for anything I need!
We have been using Mountain Alarm for over 10 years for our business and our home. We are always provided great service with an excellent response time. Thank you!
They reinstalled our security system. They were very friendly and acted very professionally. The service was great. If you have any problems they work with you to resolve your problem quickly.
They showed up quickly and solved our hearing issue with ease!
Super nice people. You call and they get it done. Pleasure to do business with. Plus we are an automotive repair shop, we keep there fleet up and running to do their job for the rest of the valley. They keep our business safe and we keep them moving.
The Mountain Alarm staff are always a pleasure to deal with. On the rare occasion we need service they are pleasant on the phone, their techs respond promptly and courteously, and take the time to show us neophytes how to operate the system for our needs.Highly recommend them for your business.All Auto RepairNampa, Idaho
Customer service over phone is excellent. Service technicians also informative and professional!
Had a question about my alarm system. Was able to talk to a real person and she got back to me shortly with the answer to solve my problem. Thank you for the service.
After using another alarm company I am very happy with Mtn alarm. There techs are really knowledgeable and good at what they do. They took really good care of me and I would highly recommend there service. I feel like Im really protected now. The office staff is very friendly and helpful also. There pricing is very fair and they worked with me to help me protect my shop.
Weve been Mountain Alarm customers for years and could not be happier. Our camera system keeps my garage and cars secure and the security system keeps my home and family secure. The team at the Mountain Alarm office is always professional & friendly and I wouldnt dream of ever leaving. Excellent service, amazing value. Top notch company all the way!
Great customer service!
Abby was so helpful and spent plenty of time with me.
Got the door unlocker problems diagnosed and repaired in a timely manner.
There work in general is good, however, regarding a billing took way too long. Called 7/11 about a bill that didnt look right. They said we needed to sign a contract which we did ASAP. They were supposed to send new invoice showing the changes. 8/14 I call them again because we received a statement with the wrong amount and they never did anything to fix it. The day I called in August they did email a revised invoice.
Quick, responsive, helpful suggestions and effective solutions.
Mountain Alarm has been a great company to work with. They have always answered all my questions fast and have done any repairs need in a timely manner.
*Employee Review* I enjoy working for Mountain Alarm. They have a great atmosphere and take care of their people and their families.
Staff is always very helpful and a pleasure to work with. Efficient and hard working.
I would never use them again. They have the worse contract, which is unnecessary. They have zero ability to work with the customer and then they make threats to sue and collections. I warn all potential users to pick another company, because Mountain Alarm is the worse thing that we have seen and dont let it happen to you. Martin Artis.
Ive only ever had one issue and ive been doing business with them for years. Great friendly and fast service by true professionals.
I have several family members that have Mountain Alarm and they are very happy with the service and employees. I will be building a house in a couple of years and I will use Mountain Alarm as my security system.
Stephanie was very pleasant to speak with, very proffessional and polite!
Quick, friendly and efficient!
We have been using Mountain Alarm for years. They supply our monitoring and our video system.