Unique about this location, is that, unlike the majority of Verizon corporate stores; this one is a locally owned outlet. Working with a consistent, friendly, reliable staff that remember customers names, offers a welcome sense of stability against an otherwise hollow retail landscape.Big box Verizon offered with the local comfort of Cheers.

Great experience, friendly knowledge staff. Mark was especially helpful setting up my new phone.

Very bad. No knowledge of Verizon cell phones, said my phone had fraud on it, didnt want anything to do with me, I went directly to another Verizon Store, they never heard of anyone having fraud, checked my phone, did not have any fraud, I was mad, they were committing fraud for lying 3md.

I visited the store & had Lance as our customer service helper. He was EXTREMELY knowledgeable, polite, and probably the best Verizon wireless person I’ve worked with to this day. After visiting Lance helped me to switch over from android to I phone (including setting up my new Apple Watch) and he made it a simple & seamless process. I greatly appreciated his patience with all my questions and how much he helped during the process. 10 out of 10 recommend!

Want to thank Lance at the Verizon store in Neenah Wi. He had such a good experience. They were patient, knowledgeable and helpful when we were struggling to get help elsewhere. This the second time I’ve driven to Neenah from Appleton to work with Lance, Mark and others at this store. Highly recommend working with the team in Neenah.

Always a good experience here, fast, personable service. Helpful and friendly.

Lance! I can’t say enough, he was so much help. He’s extremely knowledgeable, went above and beyond. If you’re looking for a cell phone guy he’s your man. Thanks for all the help!!

Yesterdays visit was the first time I left a Verizon store without wanting to change carriers! Lance at the Neenah, WI location greeted me as soon as I walked in, addressed my needs quickly and respectfully. He remained engaged in conversation, got my service restored quickly and sent me on my way. I normally feel like Im a distraction or inconvenience and this visit restored my faith in Verizon!!

Lance was extremely helpful. He went through details of what doing so I understood. He also offered any questions I had just give a call. Really impressed. Didnt pressure to up grade beyond budget. That I really appreciated.

Spencer aka SPENCE went above & beyond helping my mother & I get new phones. He was super personable & felt like we’d known him for years, he was very knowledgeable & didn’t rush us out the door even when it was closing time!!! I rarely leave reviews but he really was great :)

Lance is awesome. I will always go to the Neenah location for his knowledge and honesty.

Big shout out to Lance in Neenah, WI. He was extremely helpful, courteous and professional each step of the way. Lance is very knowledgeable and takes time to explain everything in detail to help you feel comfortable with your purchase. Nice to see there a few good sales guys out there that care about helping people. Much appreciated Lance

I have been with Verizon for about 6 years now. I have been on the phone with customer service and in multiple corporate Verizon store locations. To be able to say that I experienced the absolute best customer service from this location yesterday that I have ever had is huge because over all Verizon’s customer service is on par for my liking. I have never left a Google review before but wanted to take the opportunity to let anyone know Lance at this location has your best interest on the forefront and will go the extra mile to make sure that he can help you anyway he knows how. I actually was about to get into my car due to an issue about them not being able to do something specific at their store and me needing to go to a corporate store only for a worker to come run out of the store and stop me because they actually figured it out. This kind of service is just unheard of these days and really wowed me. For the first time in a very long time I felt like the employees at this location were 1. Not lazy 2. Cared about my issue as if it was their own. I will continue to utilize this location for the remainder of my time with Verizon and as long as I live in the area! Huge Kudos again to Lance an absolute rockstar representative!

Lance went above and beyond. Was extremely professional. Highly recommended Lance for all your Verizon needs!!

Looking for a new car charger. Just wanted in and out. Also was looking for a new case for iPad. While they didn’t have any I was offered to have them look on-line and shipped to me. Good customer service

Alexander went above and beyond! He took the time to research and explain the best options for us. Then he made sure we didn’t leave without putting the screen protector. Thank you Alexander!

Mark was super helpful and definitely knows his stuff! He answered any and all questions we had, and was very patient with us as we were figuring out what was best for us. I won’t go anywhere else or to anyone else for anything phone related again!

I had to replace my old iPhone, and Spencer did a magnificent job of helping me out! The personnel at this location are friendly and knowledgeable - I highly recommend them!

We were given the Royal Treatment at this Verizon location . No question was too stupid to ask no matter the frequency. Our sales rep took his time explaining things to us pulling out a calculator to break down the numbers for us and made sure we felt as comfortable as possible with everything. went above and beyond what I would say good salesmanship requires.

Kyle was patient and stayed beyond closing time to help me with my new phone. He explained everything to me and made sure all my files transferred over. Excellent customer service!

Was greeted right away from Spencer. He took the time to make sure I found the right product! Thanks Spencer! Will definitely make this location ny go to store!

Great customer experience with Spencer at the Neenah store. He was knowledgeable about their products and made a point to figure out the best plan for us. Everything was set up correctly and working well. Thank you.

Spencer was awesome!! He got my daughter set up with her new phone, and got us in and out quickly! He was personable, confident, smart and reliable. Really impressed with his customer service. Thanks Spencer!!

I bought a power cord recently from here. Nice store and staff. P.S. At&t moved out on the main drag of Winneconne.

Kyle was very upbeat and friendly to work with. He answered all of my questions and made purchasing my new phone an enjoyable experience.Lance was very helpful and talked me through all of my choices and helped me choose the perfect phone.

I just wanted to drop a review on a great young man named Spencer! I had some issues I wanted to discuss with a Victra Verizon-Neenah team member and it happened to be Spencer that answered my call. He listened to all of my concerns patiently, then explained a few things I wasnt told when I purchased my 2 new phones. I also had an issue with a screen protector and he went above and beyond to fix the issue and also changed my total experience with this particular store to a very positive one. Great kid on the Victra team. Oh, and I also witnessed him go above and beyond for another customer while I was waiting! Spencer certainly is an asset to your store!

The best Verizon store I’ve ever been to. The employees are so helpful!!

Kyle from the neenah was so helpful. I was so upset and couldnt figure anything out. He took his time explained it to me and I was very happy with his kindness

Kyle was competent, efficient, professional, and very personable. Did a WONDERFUL job tonight. I would highly recommend Verizon in Neenah to anyone. They’re ALL great.

Kyle was a fabulous sales person he knew everything what I needed at the time and he was able to explain and take care of all my issues.

As a former Vice President of multiple organizations, I would beg for a personality and intelligence that Spencer has. He never made me feel as though my questions were something that I should have known.

Mark was a great help explaining all options and benefits of various models in a manner very easy to understand. He really was knowledgeable in all the models including my very old iPhoneA real pleasure to work with

Mark and Spencer and the whole team have been a real pleasure to work with in the Neenah, WI location. They make what in years past used to be a challenging experience with switching phones, into a seamless, easy, fun experience. Couldn’t be happier!

Was able get new screen protector,liquid awesome

Excellent customer service..was very detailed to my needs. Thank u Spencer!🙂

He was very helpful but I wish went through pricing a little slower.

So helpful and quick!

My company has been with Verizon for 25 years and Ive been in contact with numerous Verizon outlets over the years, some good some not so good.The past 18 month Ive been working with Mark and his staff and could not be happier.Mark runs a tight ship and his employees are well train.In the past I would say Id rather go to the dentist that the phone store.I can not say enough good things about the guys at the Tullar store.If I could give 10 stars I would.

Kyle was very helpful and informative. Mywhole phone upgrade process went very smooth and quick.

I picked up my S20 on Aug 8th. Love it. Id like to give a special shout out to Lance V. He made the entire experience completely comfortable for me. Hes very knowledgeable and answered all my questions. And I feel the entire store was efficient in protecting customers from the spread of covid 19.

Spencer was the best! Extremely knowledgeable and helpful.

The staff was incredibly helpful in making sure that everything went smooth in upgrading our phones. They transferred everything, set up everything and made sure we had all the accessories we needed. I highly recommend this place. Thank you for a great experience!

Mark and Spencer were so Helpful and Patient!!! Thank you so much for everything! I thought it was going to be a gruelling experience and you two made the process easy!! You two are the BEST

Lance was a great help, Id return.

Thank you Mark and your entire staff. Lance, Spencer, and Jim are blessed to have you as thier supervisor. You go out of your way to provide the staff with the knowledge and know how, ensuring customer expectations and satisfaction. I am proud to be a family member of one of your employees and grateful for my customer service you all give. My husband and I did not expect that Verizon would and did provide family members hand sanitizer AND the best smell good disinfectant ever! This came at a perfect time when our local store was wiped-out. Keep up the good work and the difference you make in our community.

Customer service is top notch! And they treat you like family!

Very good experience. Kyle was a huge help working thru my unusual cell phone situation. Replacing a stolen cell that was on a business package which the business had just sold..

A shoutout to Mark and Spenser for all the help they gave my daughter in setting up my iPad today. Thanks so much for your patience and helpfulness!!

Mark in Neenah, WI did a great job helping us with our new phones.

I lost my phone....could not believe it... found it outside and it had been raining like mad. I got an insurance claim phone and then....my neighbor comes over with a phone and asks if it is mine.....now the original phone was water everywhere in it but our Verizon guy transferred everything!!! Thank you!!!!!!

Thank you Kyle for helping my husband Steve purchase a new phone!! You are very knowledgeable!!

Lance was very nice. I had so many questions and he helped with them all. Plus a week earlier he had to help my husband with a really weird thing that no one could figure out. He got it done. I even had to call them once I left and he didnt care and helped with that need. If you need help check this place out! Thanks Lance!

Verizon has a set up fee and an activation fee even when your an existing customer. Customer service hold time takes hours sometimes and up north you get a no registered account when trying to call people. They have an automated customer service line that never really answers questions.

Used to just love this store, and I always try to shop locally, but since the store changed names again the people that work there are less than helpful. Went in for a new power cord not long ago and all they did was bash the phone they sold me a year before. Just called for asistance with something else and was told to download an app. Nice customer service. Will be shopping elsewhere when I need a new phone. Appleton is just down the road.

The guys were very knowledgeable and professional.

Despite the difficulties of having to manage around the COVID restrictions the office was efficient, thorough, and professional. Mark provided some of the best customer service I’ve ever received in any industry. It was a stark contrast to what I’ve experienced with other cellular providers.

Quick experience! Thanks.

Awesome place, all the guys that work here were very patient and honest with me and were a lot of fun to be around. Felt very welcoming. I usually go to the store in Appleton but this store is a much shorter wait. Highly recommend coming to this location

The staff has been great to work with at Verizon. I’ve worked with Lance the most and have had some challenging phone issues. He always has a positive attitude, patience and is skilled at handling the device situations.

Mark the store manager spent a lot of time with me today about a few issues that I had. He was the best customer service rep that I have ever dealt with. Great job Mark. You have earned my and my family’s business for life. You will be talked about to all my friends who have Verizon Wireless as well. Thanks Mark for making my day. You rock.

I got the new pixel 3 and needed some extra help to get my settings established because I am not tech savvy. Luke, the District Manager, Mark, the Manager, and Matt, Consultant were all extremely supportive and helpful in getting me to a comfortable place. I love my new phone and look forward to the continued support. Get used to it guys, youll probably see me a lot!!! Thank you for being a great place to visit!!!

This store is the reason Im still with Verizon. I am yet to come accross an employee that doesnt want to help you and without fail has gone the extra mile to get you what you need. Today I was in working with Lance and recieved excellent customer service. Thank you guys for always listening to what i say, selling me what I ask for and always making sure Im fully informed while respecting my time.

Kyle was awesome! In guiding and providing excellent Verizon support service! He’s the guy!

Help resetting my tablet with Spencer was amazing. He was very helpful and had the tablet restored in minutes!

One click and it was fixed. Iove my Android but I hit a wrong button, unintentionally, and couldnt see all my emails, lol. Ty very much!

Outstanding customer service today! Thankful for Lance who helped me set up my new iphone 11 Pro after I purchased it in Oshkosh and had the worst customer service ever! Your expertise is appreciated and I will be a loyal customer!

My bill was getting too high. I stopped in, and Lance walked me thru choices and saved me $104. He was professional and informed. Thank you Lance!

My experience was very impressive, polite, intelligent, young man by the name of Spencer. He was so helpful and polite.I was very impressed.

Bought new phone and tablet. Worked with Luke, Mark and Matt. They were excellent and very patient walking me through everything step by step. I am not tech savvy so the help was awesome.

I deal with Lance Kyle’s n Mark at the Neenah location never ever had an issue n if I had any they would be my go to to figure it out..

This is the best Verizon store I’ve had the pleasure of shopping at. The staff are helpful, courteous and well informed on the products available. If you’re planning on stopping in, be sure to ask for Matt or Nate!

Excellent thank you.

Lance was very knowledgeable and helpful!

Nate and Joey were so helpful tonight and answered all the questions we had! They made the experience of finding a new phone enjoyable. Highly recommend going to this store, great service!

Just a note to say how much help I’ve received from Lance in Neenah store has helped me.

I am almost speechless! I have NEVER seen such amazing customer service and professionalism from a cell phone provider. Maryalicé, the store manager, is so extremely thorough and you can easily tell she truly cares about customer service. Easy 5 stars. I feel like family!

I went into this store today because my phone was having connection issues. I was told Verizon no longer supports the iPhone 7 and I’d have to upgrade. This was a lie...The cellular service had been accidentally turned off on my phone during an update and I didn’t notice. it’s working fine now. The staff were friendly but I can’t believe they were trying to sell me a new phone when mine works fine... Verizon even still sells the iPhone 7! So untrustworthy.

The 3 employees there today (Luke, Mark & Matthew) all went above & beyond to help me with my account! Wow! So impressed with this store! So greatful! So pleased! Thanks, guys!!

Best service I ever experienced in a Verizon store. A few minutes explaining what we were trying to accomplish, and they got us a perfect set up at a fantastic price.

Quick and easy with friendly staff

Fletcher, Lance, and Mark all helped as the store was relatively empty when I went in. Extremely helpful and nice to talk to, I won’t be going to any other phone stores, these guys were all very kind and helpful.

I stopped in to day for assistance getting my cellular device (its not a phone but a cellular gateway) connected to the Verizon network with a pre-paid SIM card. Due to some complicated technical issues, the team was unable to complete the process, but it surely wasnt from a lack of effort. I was there for 2.5 hours while the team in-store and on the technical support line worked together to solve the problem. Though we werent successful, I appreciate their attention to detail and determination to finish the task.

I found that both Matt and Mark were very helpful with answering my questions and concerns and willing to give the BEST deal available. Would definitely recommend this Verizon location for your cellphone purchase and assistance.

Awesome customer service Lance and mark helped me out alot with my bill..saved me alot of money. Highly recommend this location!

Awesome customer service!

Kelsey and Mark were awesome in helping us understand why we were charged overages and changed us to a better plan.

Had a great experience between Ashley Beavers over the phone & with Maryalice Clark in store. They both helped me with new phone purchase & any savings I was eligible for. They were both easy to work with! Great experience overall.

Jordan and Jamie were both extremely helpful in showing me how to operate my iPad and resolve my issues with my cell phone. Exceptional staff.

Friendly and helpful. They make sure that I understood everything

Nate and Matt are the epitome of professionalism and excellence. My transition to Verizon could not have gone any smoother.

Lance was a lifesaver porting our phones. He could have told us to get lost since we signed up online, thankfully he did not he was Very polite, professional and patient with us. When it is time for an upgrade, accessories or addtional line, this will be the location we go to. Thanks again Lance you were a Godsend.

I needed a phone fast, and I got one. I worked with Maryalice Clark to get that phone, and that was the best costumer service I ever had. She was very helpful, and knowledgeable. We joked a little, and referenced movie lines, and had a blast. Maryalice Clark is the BOMB!!!! Thanks so much for your service.

Always fast, friendly and helpful!!!

Spencer was Very helpful and i would be back.

Spencer was most helpful, very professional and patient

Great group of folks...theyre very informative, professional and personable!I highly recommend this location and its staff.

Best customer service.I highly recommend these top notch professionals.

Good in and out.

Great fine easy

Very nice and helpful staff