I love Shopko Optical. The doctors and staff are professional and personable. The new locations are clean and bright. And the selection of frames and lenses is outstanding.

Everyone was very pleasant and helpful, the doctor was great, very thorough and personable. A nice selection of frames and lenses to choose from.

This was the most comprehensive eye exam I have ever had. Staff was welcoming and professional. Love this place.

Service was very nice and welcoming! Awesome staff. I just didnt feel like another customer, but I felt my needs matter and were important. Thank you so much for making my first appointment here smooth and relaxing Neenah Shopko Optical. Ill definitely be back with my whole family! 💗

My puppy got ahold of my glasses and tore them to shreds. They replaced all the chewed up parts for free. That was awesome.

Great doctor. Great communication. Great customer service.

Dr. Drees is phenomenal! She listens to your concerns and very respectful. The staffs were very welcoming as well and helpful during my appointment. I definitely recommend this location for service!

Best optical appointment Ive ever had! I was greeted the moment I walked in and was out of there in no time! Gabby and Dr. Drees were just amazing; extremely knowledgeable, caring, and kind.

1st pair (no line infinity glass) were measured wrong and did not have any reading range at all. I took them back and got just reading glasses instead. The Doctor here does a good job but the Technicians are just average. I will probably go somewhere else next time.

Staff was amazing. I felt like all my needs were met. I loved that it wasn’t just talk of the eye exam, we had actual conversations so it wasn’t awkward the whole time.

Dr. Laughlin was very thorough,professional and friendly. Maritza was very helpful and friendly in assisting with glasses and processing my order.

Very friendly and personable. Felt welcomed, left with a smile.

We are very pleased with the care we get at the Shopko Optical in Neenah. The exam doctors are very professional, patient, and thorough. The eye glass staff are also very pleasant and very willing to answer any questions you may have as well as assist in fitting you with the best glasses to meet your needs.

Staff and the Dr. Were amazing very professional and friendly to work with. My regular glasses were perfect. Ordered sunglasses also went to pick them up and had to reorder them. Lenses were made wrong and made them way too wide. I was not at all thrilled about having to wait again. But wasnt the fault of the staff at the Neenah Optical location. If its wrong a 2nd time Ill cancel that order and get something else.

The doctor was great, but the commitment of service to the customers from everyone else wasnt consistent. I was here for two hours and I was in a hurry. I was very irritated. Im going to try again. Maybe my experience will be better, but yesterday, I left the shop being stressed and full of anxiety because I was late for my next errand.

Very efficient staff .. Dr Loughrin was Very knowledgeable about my cataract diagnosis and made on efficient referral to an ophthalmologist for continued care..

I was taken in on my arrival, No waiting...the staff was very nice, the new Doctor was excellent.

Knowledgeable and friendly staff.Optometrist was very thorough and caring.Clean and sanitary.Very good selection of glasses.Highly recommend!

My glasses prescription is spot on but the rest of my experience wasnt great. No help with picking out frames, very confused technician that struggled with all my questions and super disappointment in my pickup appointment. Was rushed and the fit is not good at all. Now I have to make another appointment to get them adjusted again.Update: The follow-up was fantastic. The manager reached out to me directly. I set up a new appointment and the time was taken to adjust my glasses and assist me with ordering a pair of sunglasses.

Yall were awesome, thanks for everything!

Ive been buying Eyewear from shopko like for ever and since its so close to my house and the people there are very nice to talk to and also experience so its easy to do business with them

Service was great. I would have given 5 stars but they were short handed and service was just a bit slow. I was in no hurry but someone who might have been in a hurry may have been. Big shout out to Sara G. Sara G. went above and beyond what was expected. She ran into computer issues but did not get frustrated and kept her cool. She spent a lot of time trying to get things right. She followed up with a phone call to inform me everything was straightened out. Thank you Sara!

I really liked this store when they first reopened!! The staff was less than professional. The old Manager and doctor were so friendly and helpful!! What happened to them? I will not go back ever!!

Before making an appointment I called to make sure my insurance would be accepted and was told that it would be. However, AFTER my appointment, when it was time to pay, I was told that unfortunately my insurance would not, in fact, cover my eye exam. I probably would have been less frustrated by this if I had actually received a thorough and well-done eye exam. The doctor was very brief and a bit awkward and I walked away feeling like the change he was suggesting to my prescription was incorrect. Long story long, I booked another eye exam at a different location (Aurora Vision Center) and found out the suggested prescription change from Shopko Optical was wrong. I will NOT be going back to Shopko Optical. It was a waste of my time and money.

Great people would not go anywhere else !!!!

Good friendly people and clean store. Decent choice of spectacles. Expect clear skies!

I really appreciated the friendly, helpful staff and valued their safe practices of taking temperatures and enforcing a mask policy. Theres also a great selection here. I like this store!

Ask for Carloynn if you Need New Glasses/Frames or Need Any Adjustments/Repairs on Your Current Glasses, Shes Great!!So Helpful & Knowledgeable! She Helped Me Pick out New Frames & Lenses & Showed Me ones I Totally Missed, they Were Great & the ones I Ended up Getting. She Also Made some Fine Tuning & Fitment Adjustments on My Old Glasses & WOW it Really Made a Difference!Shes a Wizard with Glasses & Adjustments.Totally Gives 110% Great Customer Service!

Changed Vision Care Provider after 20 years and did not disappoint!I thought I had a thorough and honest exam as well as the ability to ask any questions that I may have. No pressure to sell.

Had an eye exam. The whole process was very pleasant and professional. One week later I realized that I should have asked for the AARP discount. I called them and they fixed it. Great customer service, both on the phone and at the store.

Shopko Optical is a full service office, in a convenient location, staffed by friendly people. Since I last reviewed this business, my long-time eye doctor retired, so I was hesitant to go back for an exam with an unknown doctor. What a relief to meet Dr. Drees and find that she is knowledgeable and SO thorough! I feel lucky to have her caring for my vision and eye health!

Very friendly and knowledgeable staff.

Been my go-to place since I was little. Dr. Rowe is awesome. The bankruptcy of the main store threw them into a loop but they seem to be back into their stride.

Both my husband and I had eye exams with Dr Rowe. Pleasant experience - as always. It took a bit longer to get our glasses because it was just after they opened after the covid shutdown.

RudeSlowHorrible doctorHorrible staff directionUnorganizedSTAY FAR AWAY!!

Friendly and knowledgeable service

Friendly staff

Not very friendly staff. Would not listen to me about my insurace or willing to help me sort it out. Have been going there for at least 10 years with same insurance and they told me I had to pay for the eye exams when I know my insurance pays for 1 a year per person without deductible being met. I did call my insurance to make sure I was accurate and I was. Very disappointed with the way I was treated.

They have progressively changed for the worst!!! I like the dr however the way I was made to feel like I was less of a person due to my insurance. It wasn’t like that when I started going there. But now........I will not be going back. I will look for another optometrist where they treat you with respect and dignity. Only recommendation I have “ DONT GO THERE”!!!!!

Knowledgeable and friendly

I had a unpleasant dismissive experience at a different shopko Optical location in the area, where I wasnt able to get the right help. I decided to go to this Neenah location, where the opticians were attentive, kind, and provided better, faster detailed service!! Definitely recommend this place!

Go here if you enjoy being talked down to by a rude and snotty staff. I will never go back here, I don’t appreciate being degraded when I call to order contacts.

Needed a post-op done, They called during the cov-19 and cancelled the appointment but billed the insurance company anyway.

Dr. Rowe is great. The staff is friendly and professional. Their lab is accurate too.

Im 60 this eye Dr was very informative explained everything about my exam. Will definitely return 🤗

Talk about fast delivery. My contacts arrived 2 days after placing my order. And, not just any time of the day, they were here by 8am! Thabk you Shopko!

Awful on follow through...they never call back when they say they will. I have chased them for two months about my sons glasses and have yet to have them in my hands. I will NEVER return to this vision center nor recommend it to anyone. My husband is a physician and has lots of patients who need referrals. Needless to say this will not be where he sends anyone.

I was one of three people in the store there were about 5 employees and not one greeted me or offered me assistance. I will take my business somewhere else

Very unhappy with there service. I felt like they dont want to help me. They supposed to send a referral to other doctor about my vision for few week ago. Wow.