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Valley Vision Clinic
1513 S Commercial St, Neenah, WI 54956, United States
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Valley Vision Clinic

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Am
Review №1

I had a great experience here! The exam was thorough and the entire staff was super friendly and welcoming. Their selection of glasses is also pretty good and they were offering good sales when I went in. They were also extremely diligent with pandemic safety precautions which was really appreciated!

Ka
Review №2

Exam was quite thorough, but once that was done the sales pitch started - by the doctor. Felt pressured. Waited a couple weeks before ordering glasses and when they arrived they were awful. My mother couldnt walk while wearing them, saw double, couldnt read or sew because of it. She could thread a needle with the old prescription! Despite having insurance information it took 20 minutes for them to verify. One gal talks so loud and it echoes terribly in the reception area, making it difficult to hear any others. However, when I returned the glasses they accepted them without a lot of fuss. A friend of mine had the same experience. Neither of us will be returning!

Pa
Review №3

Thank you Dr. Cory and the phenomenal staff who made my scary day a positive day! After 20+ years, I finally no longer fear the eye doctor. I stopped seeing an eye doctor because many years ago, I saw eye doctors who just didnt seem to care about my needs. My prescriptions were off, the staff always tried to up sell me stuff after telling them multiple times I wasnt interested. I was referred to Dr. Cory and decided to give them a try since I could no longer run from my bad vision. Upon walking in, Julie was very sweet and greeted me. She explained it all. Then I was asked to follow another young gal into a room shortly after. Very little waiting :) This young gal explained exactly what she was going to do before doing it. I met Dr. Cory shortly after and he took his time to get to know me and he listened to my concerns. Before leaving, he made sure I was satisfied and understood all we talked about. He even showed me what my lenses would look like which was fabulous!Thank you all! I will definitely recommend all of you and your magnificent service 😀

Pe
Review №4

Enjoyed meeting Dr Miskulin and his staff. The whole group was knowledgeable and friendly. I definitely recommend them.

La
Review №5

Just came in for glasses. Used VSP insurance and price was very reasonable because the optician knew exactly how to get the best deal with my insurance. So experienced. I appreciated it. Great service!

Th
Review №6

Loved the fact that everyone was masked and surfaces were sanitized while I watched. Staff were friendly and professional. Staff explained what they were doing and responded well to questions. DrMike explained the tests they were going to do and was thorough & calm while reviewing test results and conclusions. HIGH 5 TO ALL!

Ku
Review №7

Ive been seeing my Dr for quite some time here and have been very happy. I decided to bring my 8 year old daughter for en exam who is new to the possibility of getting glasses for first time. The staff did an exceptional job working with her. The Dr was very patient, and thorough during the exam, along with the nurse who did pre exam. After all the vision checks and tests my daughter did need the glasses. With the help of Starr who advised us our insurance was not excepted for the frames at the facility was still more than happy to help her. My daughter was excited trying all the different frames they had to offer.... Great service and hospitality!

Je
Review №8

I started going here because of an issue I had with my previous eye clinic. I choose to go here even though they don’t take my insurance. They do accept Care Credit so that helps. I like the Dr. because he does an accurate exam.

Be
Review №9

Some of the most nicest people to work with!

Ke
Review №10

Very knowledgeable, friendly and helpful. They will let you know what your benefits cover and how much. They give you your options and tell you why which upgrades are worth it.

Ra
Review №11

I have been a patient with Valley Vision since 1991. I have never had a single reason to look elsewhere for care.

Ja
Review №12

There was confusion with my insurance on what was covered. Instead of communicating with me on next steps they submitted a collection notice and dinged my credit. When I called to have them correct it, the receptionist was extremely rude and acted like it was my fault. Really poor customer experience.

As
Review №13

Great doctors and staff.

Jo
Review №14

Dr. Megans vision therapy has had an extraordinarily positive effect on my post-concussion syndrome recovery. She is professional, knowledgeable, and passionate in her practice while delivering great results. I am constantly impressed with how she can identify and adapt exercises to my vision/cognitive issues so that I can be safe and make progress. I trust her expertise, absolutely enjoy working with her, and cannot recommend her enough! Thank you so much!!

Ke
Review №15

Super friendly atmosphere!

Re
Review №16

The doctor was very nice but every time I try to call to get a hold of the optical department I get voicemail....every single time. It takes FOREVER for them to get back to you on a simple question. The glasses are also WAY overpriced. Wont be back.

Je
Review №17

My children love it here! We appreciate how thorough the appointments are and have no doubt they are getting the best optical care in the valley! Would highly recommend.

Er
Review №18

The doctor and staff here were great - everything from scheduling my first appointment, through the exam and selecting new glasses was pleasant and thorough. I cant ever make up my mind on frames, but they allowed to take a few options home overnight to help me with making my decision - which was a great convenience. My new glasses arrived a week later and I am very happy with them! Great service - very friendly and helpful. :)

Co
Review №19

I have been coming to Valley Vision four years now and have had nothing but positive experience each time. I just make sure Star is working before I come in if Im looking to purchase new glasses. She is very knowledgeable, always gives great advice and can adjust my glasses right on the first fitting visit. Other places I have gone it can take several times to get it right.The eye exam is very thorough, you arent just a number for the doctor. I have been in great hands since discovering Valley Vision, and plan to keep coming as long as they are in business.

Ch
Review №20

Dr Miskulin is a great eye doc - he has a great personality and makes going to visit their office an easy time. I appreciate his professionalism. He treats his patients as if he has known them for a long period of time, connecting with his patients all while providing excellent care. I highly recommend him and the practice to take care of your optical needs!

J
Review №21

Great eye exam, very thorough. Everybody is very knowledgeable, great staff.

Mi
Review №22

In general, the service is often times slow. Expect to wait in the lobby for 20-30 minutes, in the waiting room for another 15, and at the contacts/glasses counter for 5-10. For the most part, I have had good luck finding my eye ware with Valley Vision, however the last batch of contacts I ordered was never delivered to my house, and took me a month and a half to get. However the doctors are nice, thorough, and treat their customers well.

Je
Review №23

I feel well taken care of here. Dr. Miskulin takes time to explain tests and answer questions. The selection of frames is great. Very professional and helpful people.

La
Review №24

Very impressed by the thorough exam, the friendliness and professionalism of the entire staff. Really appreciated the time taken to explain every aspect of the exam . Would highly recommend!!

ME
Review №25

Dr. Megan is the best! Both my children have issues with their eyes medically and she is right on top of it, ensuring she gets the prescription correct and follows up!

Te
Review №26

My family has been going to Dr. Meyer for years. He is very kind and courteous. He is very knowledgeable and listens to what you have to say. If you are looking for a new eye doctor - I recommend Dr. Meyer at Valley Vision.

Ja
Review №27

My appointment started on time. Everyone was friendly and helpful.

Al
Review №28

I was sent to Valley Vision by the V.A. Do to the 3 month back up in appointment dates available at the Appleton V.A.Eye Clinic. Was very pleased and amazed at the thorough eye 👁 exam that Dr. Michael Miskulin had given me. And all Medical findings will be forward to the V.A. for updates to my records. ⚔️🇺🇸🇺🇸⚔️

Ro
Review №29

Had a few issues, but the doc reached out to make things right.

Ju
Review №30

Valley Vision Clinic makes you feel like family . The staff and Dostors always say Hi even on the busiest of days. Never a bad experience. If you do not have an optical place to go to, I would say come visit and become part of their family.

Be
Review №31

The staff is so friendly and professional.

Da
Review №32

I have been a patient for many years and moved out of the area. I saw another optometrist last year and was very disappointed with the service. I returned to Valley Vision Clinic this year for their care and expertise. It cannot be matched. It was worth the trip for my family. Thanks!

Br
Review №33

Ive been a pt there for many years, but have to agree with the other recent review that their time management is awful. I often have to make return visits because I cant block 2 hours for a visit due to work schedule. Its now 12:15 & Im yet to be seen for my 11:10 appointment.

Ty
Review №34

A great experience from walking through the door to my appointment with Dr. Meyer. I would highly recommend Dr. Meyer.

Mi
Review №35

The only thing preventing 5-Stars is that they wanted to charge me $15 to measure my pupil distance. Valley Vision is a clean, efficient and well-run facility. I did not feel rushed, or hurried and the eye exam was thorough.Apparently giving the patient their Pupil Distance (PD) is that is not part of the full diabetic eye exam that my insurance will be billed for. I worked as an Optician for 5 years and this is a little ridiculous. The Space for PD is even on the Rx form they give you, just not filled in. It is even part of the automatic Refractometer procedure (Where they auto read your script by having you look at into a machine that makes a farmhouse projection go crisp and blurry).I knew where to look on the readout form and it was plainly there. I chose to purchase my glasses someplace else and they wanted to charge me $15 (after a full eye exam) to do it.

Ol
Review №36

I went in to get safety glasses for work and two of the opticians treated me like i was wasting there time... Very rude. I asked when my glasses would be ready and the one lady told me that 3m takes a long time but neglected to give me a time frame... I called today and the Secretary told me shed transfer me to an optician and I ended up getting a voicemail... Very poor customer service.. Im highly disappointed and wont be returning.

Ju
Review №37

4 years now of positive experiences!

Sc
Review №38

I moved to the Fox Valley 8 years ago. A friend recommended Valley Vision Clinic and I have been very pleased with the quality care I have received over the years.

Ch
Review №39

Very friendly staff and doctors.

Li
Review №40

Professional, helpful and friendly!

Am
Review №41

Doctors and staff were friendly but wait time was way too long! They overbooked their appointments and have many patients waiting to be seen. I even arrived 10 minutes early. Will not be returning back.

Ci
Review №42

Loved it

Al
Review №43

Great service, friendly environment.Staff is polite and helpful, takes care of all of my eye needs in one location.I highly recommend!!

Wi
Review №44

Maskers and packers. My favorites.

Information
12 Photos
44 Comments
4.6 Rating
  • Address:1513 S Commercial St, Neenah, WI 54956, United States
  • Site:http://valleyvisionneenah.com/
  • Phone:+1 920-725-1566
Categories
  • Contact lenses supplier
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–6:30PM
  • Saturday:9AM–5PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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