I took my CJ5 jeep in to have a new clutch kit put in. It was hard to press clutch pedal in and holding it in at a red light was brutal. The clutch pedal was so hard to use I actually thought about putting in a hydraulic clutch kit. Adam told me he would take care of it and advised me to wait and see what it felt like after he finished. Well after they finished and I started up the jeep and at first thought it was broke, but it wasnt. It was so easy and smooth that I wont need the hydraulic clutch. Plus the price blew my mind. I have definitely found my new auto repair shop. Quick turnaround, Great work and easy on the wallet. Even if you just have a question these guys know cars!!!
The nice woman working the desk seems busy but she was rocking her job and we appreciate the fast service. Mechanics have worked on our vehicles before and we will continue to bring them business. You all looked really busy. Thank you for working so hard!
This place is Awesome! From Brandi in the comfortable cool office to the highly rated mechanics, I have found my new auto repair place. I had my non working air conditioning working fabulous and at a great price. They even came and got me when the car was ready! And to top it all off excellent price for the bill that was more than reasonable. Thank you Brandi and guys for taking care of my car. You are #1.
Great service and I got a call back to discuss maintenance
Did a full rebuild of my 5 speed for. My Honda accord. Not cheap but definitely worth it. Very friendly and very quick!
Twin cities Transmissions was a pleasant surprise and had wish I had found them earlier. I have an old 1996 Ford F-250 and had issues with the transmission slipping. I went in there thinking that they would tell me that I need to rebuild my transmission. I made an appointment and drop off the truck. The mechanic called soon after as a few questions and about an hour later they called to give me the diagnoses and it was a bad sensor and the cost. When the mechanic called the first time I also asked to check my air conditioner which had not worked for two year. I drove the truck two hot summers. The problem with the air was no Freon. They fixed both for under $700. Like I said I wish I had found them earlier but I had never found a trust worthy mechanic. It took them just two days. Great company!
I had the clutch pedal on my Volkswagen drop to the floor. I had it towed to Twin Cities because they’re one of the few places that works on them. Best shop I’ve ever been too. Great price, quick in and out and great people. Never going anywhere else but here
Good service
I don’t normally post reviews for businesses on the internet but I feel like this business deserves it. These people are knowledgeable, friendly, reliable, trustworthy, honest, and they don’t just claim to warranty their work... they actually do it without any drama!!! I highly recommend this garage for anybody needing a good mechanic.
Twin Cities Transmission was highly recommended to me by two separate individuals. I took my vehicle there for transmission service. My transmission problem was quickly diagnosed and was professionally repaired in short order for a very fair price. My transmission shifts like new. I am very pleased with the quality and service of the staff and technicians there. I highly recommend Twin Cities Transmission for your auto repair.
We were referred to Twin Cities Transmissions by a mechanic we trust, and wow was he right! From the start they were professional and helpful, they accommodated my schedule with an early morning drop off, communication was EXCELLENT, Brandy was helpful and informative about exactly what repairs were needed and how much they would cost. They finished the job 6 hours ahead of schedule and for $40 less than was quoted. If I ever have another transmission problem this is the only place I will go, and I highly recommend you do the same. Thanks TCT!
Ive used this shop for over 20 years. They are by far the best shop I ever worked with. They bend over backwards to get you back on the road with as soon as they can and their prices are very reasonable. I trust them completely.
The best auto repair in Niceville, we have been using them for years. Honest and reliable! Fair pricing!
Best burger in town, fast and efficient
In town just for a 5 day vacation, and had some transmission issue. They got it fixed within 2 days, and did a great job communicating by phone, and email. Back on the road in time to drive back home.
I had a great experience. I live in pensacola and commute to niceville. I had to plan to bring the car in so i could pick it up timely. Had a check engine light that came on and they could not verify there was a problem. It confused them as much as me. I had no price charge....not even for them looking at the problem. I feel they were honest, caring and smartly responsible. Thanks guys, im a little happy about the weirdling coincidence.
Quick, professional job changing my transmission fluid. Friendly staff, even called when I left my drink container.
Excellent service over the years I have used Twin Cities Transmission Auto Repairs. Honest, high quality, and fast repairs. Best repair shop Ive experienced over the years of car repairs. Thank you Adam and Brandi!
Gave us a great price on a serpentine belt. A few months later the belt gave us a squeaky noise. They replaced everything for free, no problems. Very happy with their honesty and ethical practices, also their cheap prices
We’ve had to use Twin Cities Transmissions twice over the past couple of weeks because of our older Acura. Brandy has been great! You can definitely trust they have your best interest in mind. No need to call around to any other shops in town.
Have heard from my clients its great place. The do all work not just transmission work.
Honest quality work. No BS. Good communication.
Honest up-front most needed verses can wait and they warranty there work
Took the wifes truck here for engine repair. They fixed the problem for awhile but ultimately didnt solve the root issue. The repairs took twice as long as originally stated, which would have been fine if that were explained to us. Instead, we had to call back on a daily basis and pull information out of the clerk. Finally, the clerk was not very friendly at all and seemed annoyed that we were asking questions. Overall, if I HAD to take a vehicle back here, I would, otherwise Id find somewhere else that appreciated my business.
This shop is the Best!!! I will never use anyone else. They have always been professional and courteous. I have no idea what Don is speaking about. So sad that people hide behind their computer screens just to try to destroy others.Thank Gosh technology has finally caught up to track an area where a review was inputted. No more hiding Don.Brandy good on you for calling her out.
My wifes car had intermittent problem where it just turned off while at/after stops, but the check engine light never came on. Tried two other local places first, but nobody seemed that interested in putting in the effort to find what would ultimately be an inexpensive (though well-hidden) repair that was jeopardizing familys safety. When we were about to give up, they reassured us that they were going to figure it out. And they did. If that wasnt enough, the price of the repair was unreasonably low: its the only time Ive left an auto shop and felt they shouldve charged me more. Lots of good mechanics in local area, but Twin Cities was first that took the absence of a check engine light as a challenge, not an excuse. Easily my first choice for any future car repairs.
A sudden transmission leak forced us to seek repair when arriving to Destin for Vacation. We asked a local auto parts store for a reputable shop, and were directed to Twin Cities Transmission. I believe we received excellent, and more importantly, HONEST service. I, of course, expected catastrophic news. Thankfully, the shop found no major issues after thoroughly cleaning and test driving the van. Best of all, they charged me $0.00 for their diagnostic efforts. EASY 5 STARS.
I would like to brag about Twin Cities Transmission. I took my 2003 Jaguar to them for what I thought was a transmission problem. The mechanic diagnosed my problem to the engine; his efforts renewed my car’s performance. I am very pleased with the work that was done. Thanks Twin Cities.
Friendly staff, great technicians, fair prices
Great mechanic!!! Saved me thousands on my 2012 BMW. Use them once and they will be your go to mechanic for all your car needs
Always honest!! They WONT say, you have a broken twinkle shoot in your left gasket and itll cost $500 To replace
I brought my vehicle to them for a transmission fluid change. I remember that morning standing in line waiting to check in, watching a dog urinate on the floor, hearing the desk clerk gripe upon being notified that she wasnt even going to bother cleaning it up. I should have walked out the door when I noticed a sign at the desk that read Im having a good day. Dont screw it up. After taking my keys and billing info, the desk clerk told me to have a seat in the lobby if I was going to wait on it. I watched a young man get in my vehicle and take it for a drive. After returning and reading the fault codes, he advised me not to have the fluid changed if I wasnt going to repair the transmission. After learning why I agreed with him, but was told later by the clerk that I would still be required to pay a fee (which was not much lower than the original price they quoted me for the fluid change) for not making the repairs that they suggested for my vehicle, even though I did not bring it in to be inspected in the first place. Just because I brought it in for a fluid change, doesnt give them the right to drive it off their lot and test it. They never asked me if this was okay. In fact, if I hadnt asked questions, I would have been very confused given a complete lack of forward communication on their part. The desk clerk was not friendly and wasnt interested in showing the least bit of concern for treating me right or fairly. To her I was just another customer and therefore an enemy who could easily screw up her day. If people cant smile when they look you in the eye or respect you to your face, you shouldnt trust them with your vehicle behind your back. This was over 2 years ago. Ive learned a lot more about vehicles and being streetsmart since then. I hope theyve changed their ways, but I wont be back ever. And I will discourage anyone I talk to about their needed repairs to avoid them.
Best place in town to take a leak
I had a mystery squealing and vibration that no other mechanic could figure out. One mechanic told me it was a differential problem and that they wouldnt touch it. I took my truck to Twin Cities Transmission because I was told they were the only ones in town that could fix it. The mechanics here honestly care and since the noise was intermittent one of them actually rode around with me for 30 minutes just to try to replicate the noise. He was able to identify the issue as a driveshaft point that needed greasing. Im very thankful that they were willing to go out of their way to help me fix my vehicle even when everyone else in town turned me away. Thank you!
EXPERIENCE #1: When my power steering cooler sprung an irreparable leak, I purchased a higher quality aftermarket cooler vetted by many other owners but did not have the time to install it myself. No shop in the area wanted to touch it unless I agreed to buy a garbage 12-year-old iron OEM Mazda cooler through them (For $400 mind you! The aftermarket one was $100 shipped and is a superior product used by many people who track my car). I got recommended here by my local motorcycle mechanic who I trust, and he was right. The staff are very friendly and honest to deal with and they fix things quickly, affordably, but most importantly CORRECTLY. Theyll even let you look under your car with their lift to inspect. They took my power steering cooler kit and installed it in a day with a fluid flush for less than $150 bucks.EXPERIENCE #2: My rear left brake caliper jammed itself onto the rotor during a road trip and ended up damaging both the rotor and caliper. Since it was due for pads anyways, they offered to buy OEM rear rotors, a caliper, and pads for Mazdas going rate, but I asked if I could provide these parts if I could find them myself. Again, they had no problem with it! I ended up sourcing new rotors, pads, and calipers at all four corners from RockAuto and they installed it quickly and returned my old calipers to me for a core refund. The rotors were completely seized onto the hubs as this is a Massachusetts rust bucket, but they were able to replace everything for less than $250. All in all, I got new rotors, pads, and calipers with labor for less than what the OEM set would have cost just to purchase, let alone install at a dealer. I even asked what it would cost to replace my air conditioner and they quoted me a number that was less than half of what the dealership was trying to quote me (With parts and labor for both, but I decided not to).
Ive been waiting on putting this review up for while. But a while back i had to get my brake pads replaced. TC Trans told me that id need to get my calipers replaced too. Out of concerns i stated, Im worried that youll order refurbished calipers and theyll rus... The woman at the front desk interrupted me, We only get the best parts for your cars. I agreed and went on my way. Sure enough on the return of my car not but the first light rain my calipers rusted over. That being said, they did fix a rear diff issue and made my ride just a bit smoother. Id just appreciate just a bit more honesty.*Update: only 20,000 miles on the calipers they replaced and im having to replace them again.
Malicious or grossly incompetent, they caused problems that I did not bring my vehicle in for but then tried to charge me for troubleshooting. Another (honest) shop found their sabotage right away. Found them to be very dishonest and not pleasant to deal with.
RUN!!! RUN RUN as fast as you CAN! I had my car towed from santa rosa to the niceville location to get diagnosed. 4,000 for a new transmission was what I was told. So im busting hours out trying to save it and fix it.Got it towed back to my house in the mean time of getting the fiances together to make it happen. I Have been getting quotes to find a deal like crazy and have even talked to several people about buying it including dealerships. Today I find out that its only my links between my transmision and clutch- $300.00 fix. I could not be more disappointed in not only the service but lack of possible options that were even discussed. I cant even say enough how happy I am that I did not give this company A SINGLE PENNIE of the money I earn. I almost gave myself a 9,000 loss a mistake of selling my car because I was lied to an told that my car ran out of transmision fluid, my type of transmission uses gear oil not transmision fluid. I highly recommened going anywhere else they are much nicer to deal with. They all have more knolage then this establishment. Im so glad I actually looked at all my options an stuck out this prosses and did not sell my car based off of this diagnoses. Sure glad my towes were not out of pocket because I doubt they would have taken care of that. They confirmed that infact they did not pull my tansmission away to see what exactly was wrong with my car that is why i am writing a review.
Do NOT use this place. They are not trust worthy! And NO Brandi you will not find me in your data base.this review done because the way you treat people others are affected as well!!
They quoted me one price and tried to charge me more, i asked why, they had left some fluids out of the qoute. They readjusted to the first price and i paid. Well after checking my account, they still charged me the higher pirce. After telling me they were adjusting to the agreed upon price. After not hearing anything i called and got (Her) it should be done today (Me)should be? when will you know? (Her) ill call you later. I would much rather have been put on hold while they asked the machanic.Thank you for the refund. I understand mistakes are made.. It was reassuring to recieve a thank you letter and then a week later the refund for the differnce in price. I do appreciate the attention even after the repairs were made and i was on my way.. I know you did not have to do either, Thank you..The truck is running, i cant complain, especially since it wasnt driveable when it was dropped off at your shop.. I have no complaint about the work you preformed, i had my regular mechanic double check it while he was making another repair and he stated it looked like a quality job. I am very attenative to my truck, and always have work done by a shop i am not familar with checked, no matter who does it..
Had my transmission repaired here and the did every thing that was needed to satisfy any and all of my worries about my repair
Excellent service and staff
Very good not pricey and very professional and organized. Stranded there from texas with transmission problem didnt take advantage and out of there for under $200.00
Nice to deal with local people.
Adam & brandy are awesome
Honest and good at their job
Staff funny and very friendly
Honest management
Good people !