My service advisor was very friendly and helpful. He showed me around the dealership and explained the process for my service. When finished he came and got me from the very comfortable lounge area and explained the final paperwork. Thank you for your hospitality and for making feel comfortable while waiting at the dealership. Great job Steve’s!
My experience (getting tires) at Steves Chevrolet last Thursday was EXCELLENT! The staff was very polite and professional. Frank Huggins was super helpful and even filled out my entire Tire Rebate Form for me (how nice is that). The cashier helped me figure out how many “My Rewards” points I had which resulted in an additional $105 savings. Id say that Steves Chevrolet is a top notch dealership and I would recommend doing business with them to anyone I know. Outstanding.
First and foremost Tiffanie was amazing with her phone call to me and getting the motion going with Alan. When I arrived for my appointment she showed the vehicles I was interested in and gave me some great details. Kudos to Tiffanie!!!! Alan was my sales person and after owning several cars, I have never had better service than what I with Alan. He was very thorough and very honest. Those kind of salesman are hard to find. I will definitely recommend Alan at Steve’s Chevrolet. I am very happy with my brand new 2022 equinox and the customer service I received. Thank you so much Alan and Tiffanie!!!
Back in May 2021, we drove from Tracy in search of a truck for my husbands roofing business. We ended up purchasing 2 vehicles on the same day: a 2021 Chevy Silverado 2400 HD utility truck with 8 bed, ladder rack, side boxes and a HUGE crew cab, and a 2021 Chevy Trailblazer RS sporty SUV.There was absolutely zero sales pressure put upon us to purchase even one of them! Everybody was so friendly and accommodating.The pricing was extremely nice, especially after comparing with other dealerships (who didnt even have such a utility truck in stock).Today (6,870 miles later) was the Trailblazers first oil change, tire rotation and multi-point inspection = all for free! (The Silverado will also get one of these free services when the mileage gets up there...)Last week when we called to request an appointment, the first available spot wasnt until the end of the month. However, my husband didnt want to wait that long due to the amount of use the SUV has been getting (I LOVE this vehicle!!!). We suggested that we could just use somebody in Tracy for the first service and catch Steves Chevrolet on the next one. Instead, the gal on the phone checked with her supervisor, and they were ultimately able to squeeze us onto the schedule in 5 days!I anticipated that I would be waiting quite awhile in the customers lounge for the work to be done, so brought my computer in order to catch up on some bookkeeping. However, I barely got through reading my emails before the service tech stepped in and announced that the vehicle was ready!! SO QUICK!! SO FRIENDLY!! And with a See you in 5,000 miles!, they sent me on my way.I have NEVER had such positive experiences with ANY car dealership in my life! I believe they have earned a new loyal customer who will happily make the 45 minute drive to see them when needed for whatever is needed.
Very fast service, and I had warranty transfer that was done smoothly and quickly. The waiting room is clean and nice. The whole process from drop off to updates, and payment was done with the upmost and courteous customer service.
I was greeted by Brian. That was nice, I didn’t have not go find someone.When I explained the reason I was 2 hours early, he smiled and knew what the problem was with the car.I was much relieved.
My pickup needed servicing and I was impressed with the efficient, professional service that used to be the norm but now is a definite standout. What a pleasant experience. I had my 2 year old grandchild along and the waiting area was just right for the short time we needed to wait. Pleased with the results and a cleaned windshield was a great bonus. Thank you Steves!
I appreciate the prep work and follow through from the associates from initial inquiry to purchase. Having the purchase contract ready for me to sign when I arrived was convenient and made for an efficient process. Everyone was thoughtful and polite.
Hector and Tiffany were Amazing !! They pushed to make sure I got more than I was wishing for. They kept in contact with me. Went way above to get me the right truck.Thank you so much,Michelle Sanchez
Efren was incredible. By far the most customer focused experience in buying a car Ive had in my almost 30 years of buying cars. I would seriously consider buying another car from Steves despite it being hours from my home. Please give Efren a big pat on the back as Im super happy with how he handled working this car purchase for my family.
As soon as I pulled in, there were 2 service persons waiting. One of them helped me very quickly. Took my list of issues, including my needed oil change and tire rotation. Later Randy and I went for a test drive to see if the squeak in the rear seat had been fixed. I believe it has been. Im very please about that. Everyone was helpful and attentive. I very much enjoy working with Steves Chevrolet, even though I have to drive an hour there and back - they are wonderful people!
While it took many delays, STEVE’S CHEVEROLET was great in keeping me informed and Jeff Steve’s being well knowledgeable in everything CORVETTE.The wait was well worth the Corvette I received.Many have approached me with their own Corvette saying that it was one of the best seen.JEFF STEVE’S Owner, helped me with producing my Corvette Convertible.I LOVE IT…!
Always pleasant. Brian always takes care of me, no matter how busy he is.
Tina was AMAZING! Everything from start to finish was top notch. Negotiation was painless as Tina made the entire purchasing experience wonderful. Steves Chevrolet is the place to purchase. Most other dealerships had excessive markups on their vehicles, taking advantage of the chip shortage. Steves doesnt mark up and works to ensure you get the best price possible. There we discounts no other dealership informed us about, but Tina at Steves Chevrolet made sure we got every discount possible (GM Educator and Costco) saving us thousands.
I was getting an error notification when I would turn my car off, so I made an online appointment. It was set up with questions for me to answer making it fast and easy. They were expecting me with I came in and had all of my info ready. I briefly explained my issue and they knew exactly what was wrong and said they had a fix for it. Later that day my car was done and I have not had any further issues. I love how fast and convenient their service department is, you can tell they take pride in their work.
Customer service was great, everyone is kind and helpful. The waiting area is very nice with coffee and water provided. Bathroom was clean. All around great visit.
You have the best of the best. You always take care of us as soon as you can. We are taken care of with kindness and a caring attitude.
My family and have been buying vehicles for over 40 years and there service before during and especially after the sale is best around
Brian was great to squeeze me in for service,when he already had a full schedule. He and all the guys in service are always great, I really appreciate the whole team.Am always well taken care of,and they even brought my car to me when completed.Ill be back for any and all my service needs. Great job everyone!!
Very helpful, answered all my questions, accommodated my drop off and pick up times with my work schedule and my car looks amazing!
Pleasant experience. Called lot and spoke to Efren to see if 2019 Ford Edge we saw on website was still available. Told him we were coming to look at it from about an hour away. Upon arrival, Efron had the vehicle parked up front waiting. Very nice mannered young man. We took vehicle for test drive and was very impressed with it. Ended up not purchasing due to wanting a higher trim level. Would definitely do business with them in the future if they had the vehicle I was looking for.
Purchased many cars over the last 42 years From Steves Chevrolet Buick Great People Great Service
Love this dealership! Always polite, nice and I am taken care of!
It was great! Super friendly and efficient! Thank you Oakdale Steve Chevrolet!
My wife and I have always been happy with the customer service and work performed at Steves Chevrolet in Oakdale. Jason in the service department always makes us feel welcome and listens to our concerns.
Just bought a 2020 Chevy Silverado. Traded in my 2005 Chevy Silverado. I am very happy with our purchase. These are very reliable trucks. Alan Berg was very helpful and knew the truck inside and out. If I buy another one I hope he is still there. Thank you Alan. The truck fits in good at its new home.
Best dealership I have ever been to. Props to Ashley and Tina for being great at their jobs!
My wife and I live in Reno NV and she was back home visiting when the starter went out on our truck. Joe McGrath sent one of his techs to her to get the truck started so it could be brought over to the shop. They got our truck in and out in a couple hours and she was back on the road. Joe is awesome and the advisor my wife says was very nice and professional. And thank you to the tech, Brandon I think, that helped get the truck over to service. I can’t thank the service team enough for making sure my wife’s trip home was safe.
The service was spectacular. Great customer service and awesome technicians.
Brought the truck to Nevada and topped off gas tank. That was the cherry on top. Great service.
Service was excellent. Frank was very helpful and friendly
Where to start. My wife and I have been looking for a 2021 Chevy Trail Boss and we had specifics options that we wanted. We contacted Steves Chevrolet and Sanborn Chevrolet in Lodi and put some money down at both dealerships to reserve the truck once it came in. Both trucks came in a day apart and we decided to go with buying the truck from Steves Chevrolet because of the customer service. We walked away from Sanborn due to the poor customer service and how uncomfortable it was inside the dealership. We bought our truck from Efren at Steves Chevrolet and I couldnt be happier. He treated us very professionally and was very helpful in answering my questions. He showed us discounts and made the process very smooth. I almost felt like I should have spent more time at the dealership. I will continue to tell all my friends about my experience and I will buy from them in the future. If possible try and go through Efren he will not disappoint!! Overall 10 out of 10!
It was done quickly and I was on my way to finish m errands.
Working with Alan was Great. He went above and beyond to help out.He made the whole process very easy to complete and understand.Great asset to Steves Chevrolet and GM.
Allan was a great guy. Completely stress free experience. Very knowledgeable and helpful in learning all of the features of my new truck. I really appreciate all of the time he spent. Thank you!
At Steves, they extend the best customer support and a bounty of information to help you find the best vehicle for your needs. You wont feel rushed or pressured. You will feel like a valued customer.
My truck is running like a champ, thanks to the A1 service it receives @ Steves...they always get me in and out! Id highly recommend if your thinking of getting a Chevy, you wont find the drive train warranty they offer at other Chevy dealers!
We purchased our 2500hd from Steves Chevrolet, Experience was extremely easy and was probably the best car purchase I have ever had. If you need a vehicle I would definitely recommend
Very Helpful, welcoming && friendly staff!
Jeff Steves is a straight shooter and a fine salesman. The inventory is low right now but that will change over the next 6-12 months. I have purchased 3 vehicles here and will return for my next purchase.
I dropped off my vehicle for an oil change and they called me back in an hour and a half!! So much quicker than I expected. Great customer service as always!! The Cashier is always so polite and friendly.
I always appreciate the service given by Steves Chevy. From the Service Department Jason, the driver who shuttles me to my work to the helpful chearful cashier. One thing would be nice is that if your car is dirty please wash my car would be appreciate
We have purchased MANY vehicles from Steves Chevrolet and will continue to purchase from them! Wont buy a Chevy anywhere else! Hands down the best around from Sales to Service!
Always professional! Won’t buy anywhere else!
Alan is the best. If you need a new car go see him.
There about the same as all the others that sell an fix cars an trucks nothing special here .
Tina was great to work with. Honest and easy to work with.
I appreciate that I can send my 22 year old daughter to you & trust she will get the same respect & care that I do. Your customer service is excellent. Thank you.
I went in thinking I had an appointment but I’d id not. They were able to get me in anyway. I was super happy about that.
They are the best at Steves Chevrolet in Oakdale, CA. Everyone there is first rate!
The staff was friendly yet very informative on the products and service I needed.
Only issue was, had to wait nearly a month to get a service appointment.
The best service I’ve had by far. Everyone was so nice and they did my oil change in less than an hour. Been coming here for awhile and I feel like this was the best experience thus far. Great job Steve’s!!!
Hector was extremely helpful and went out of his way to make me feel comfortable with my purchase and all of the financials. The dealership got me the exact car I wanted and it was a hassle/haggle free car buying experience.
I had my truck serviced everyone was very friendly Jason my service tech explained everything that was done. It was also nice to have such a nice waiting area that my Grandaughter and I could work on her schoolwork instead of taking time out of her school day
When I started my search for a new truck I knew the dealers in the bay area were snakes and I didnt even look there. I reached out to Napa, Solano and San Joaquin county dealers. Joe Machado at Steves outperformed every single dealership by a wide margin. From Im just looking until I took delivery yesterday I feel like he had my best interest in mind. I was looking for a very specific truck and I ordered it in person. I left slightly apprehensive without agreeing on a number but I was assured by Joe Id be taken care of at Steves. He was true to his word. The price I got was more than fair and the process was easy. Im glad I chose to look outside of the bay area and found a solid family dealership.
The salesman, Allen, was very easy to work with and went out of his way to get us all the possible rebates on our Chevy bolt I would highly recommend him as a salesperson
Employees are always kind and courteous. The quality of service to my vehicle is top notch.
My husband and I were looking for a new truck but could not find what we were looking for in our area (southern California). So I spoke with Alan Berg who helped me get all of the details completed through phone calls and emails and my husband and I made the 389 mile drive up to Oakdale. Alan worked to get me the best financing and had the truck ready to go and made the experience simple and easy! We are very happy with the service we received and with our new truck!
If you want a smooth purchase ask for Alan Berg. No pressure, helpful, friendly and easy to work with.
Did not get the name of the gentleman who helped me but he was courteous efficient kept me informed ...excellent! ...,...thank you to the staff at Steves..yes I will recommend your services
Steves is the only place I go to service my car. Its easy from start to finish. Frank and his team always treat me with the most professional & kind service. The ladies at the cashiers desk are awesome too!! I dont mind driving from Manteca to Oakdale. Totally worth it. See you all next time!
Joe was fantastic with helping us out. We really liked that we were only dealing with one person the entire time we were there. Thanks again for all your help.
Good service; great people!
Always the best service and staff!
My service writer was very friendly and even called to make sure I was ok with an added service, cost and how long etc....in and out great job!!
John was super helpful. Made sure I got the best deal on the car and was very knowledgeable on the car/Chevy.
Perfect from start to finishIncluding Kristen double checking all went wellKeep up the great work my Friends at Steves
Brian was a great service writer and took care of us. We were really worried leaving my wife and kids without a vehicle or me going to work with out a vehicle and he was able to get our truck fixed the same day! My wife and I really appreciate that customer service!
Very good service Jason got me in out .It is nice to have friendly people to talk to and take care of my truck. THANK YOU
Great service, sales and ownership overall. No complaints, very happy every time I drive over from manteca to hear for whatever we need done to out Tahoe. Thanks to Fernando amd Jeff who make it all happen.
Had good experience with them. Sales person Hector is really good person with lots of experience. He provides me everything I need to purchase new trailblazer.
Alan did a great job. He was easy to work with which made my experience better. He accommodated my request to bring the vehicle to me out of town. (2 hours away) His communication was spot on. I’d buy another vehicle in this same fashion.
I expect and always receive First Class sales and service. Service appointment was solid, work was clean, proficient and timely. General Motors should consider this fine, well-run dealership a jewel in their franchises and should add Cadillac and Oldsmobile to their line-up to enhance ownership experience.
Great experience, Alan was very helpful.
Service department was awesome, pleasurable experience.
After buying from them for over 35 years there still a pleasure to deal with.Machado and McGrath are the best.
Fernando is easy to deal with, I ask him for his best price on a truck and he sends it over.I approve the price and the truck is delivered to my office, i have bought 7 trucks from StevesChevrolet and always have had great service
Jason is one of the best Service Personnel that you have. He is always polite, helpful, and has a solution if there is a problem.
Great place to get a car and service your car.
You came and picked up my car and left a car for me to use but I didn’t use it. Then you brought my car back so quickly I couldn’t believe it. I am so glad that I bought my car at Steve’s. This is the second car I bought here and wouldn’t go any place else. Your service is A-1! Thank you!
They are fast and efficient with car maintenance, and the staff is always so kind! I do not mind bringing my kids with me for an oil change, my son enjoys their Xbox room!
I’m very happy 😃 with my 2021 Chevrolet Silverado 2500HD customThanks to hector he is very friendly and he like his job.
Had aftermarket GM exhaust installed during recent service visit. There was a mix up with ordering parts but Jason in service handled it well. Very happy with the service I have received with two service visits. Same with Rocky in sales when truck was purchased. I live 70+ miles from Steves but plan to continue to make the drive to avoid dealing with another local dealer.
I definitely buy form Alan again and recommend him to all.
The Dealership is always so clean and the staff is always so friendly. I appreciate Kristen for getting both my cars in for an appointment so quickly. Frank and Brian did an amazing job. I only trust Steves for my vehicles. Great work everyone!
Keep up the fine work.
I went and spoke with Todd, he was very helpful and provided awesome service. The first time I went to Steve Chevrolet was back in February of this year, Todd and Aracelie were the ones who helped me through the process and provided excellent customer service. Both gave me good advice and trust me I will be going back soon.. thank you for all the great service.
Joe Machado did a great job working through the new vehicle purchase of a 2020 Blazer Premier. I feel we received a fair price and the 20 year 200,000 mile additional warranty even made it a better value. I will definitely recommend Steve’s Chevrolet to anyone looking for a new Chevy or Buick.
It was quick and easy .... Love the Truck
The brakes work great, no vibrations, no noise. Thank you Brian and whoever serviced the truck. A note to Fernando; We found a 3500 Silverado diesel on-line with all kinds of goodies for 60100. Can you find one, and, can we afford it with our trade-in? Thanks, Peter and Eunice Dozier
Tina was extremely helpful and friendly and made the buying process the easiest we have ever experienced when buying a vehicle.
Just took a long time to get the repair done. 3 weeks.
Great coordinated service with a lube job and a battery replacement.
Love your dealership. I have been coming here for over 40 years and they always treat us with professionalism. They go above and beyond - in sales and service!
Prompt, courteous, reliable & trustworthy service. Thank you Jason & Frank & the rest of your teams.
I absolutely love bringing my truck here Steves is very courteous and efficient. I dont even live in Oakdale but I drive out there from Ripon because I really like their professionalism. Merry Christmas yall !!!!
Hassle free car buying.