Always get my parts from here. Always had a great experience. Staff is friendly and ready to help!
They are so good at what they do. I needed new brakes and they were attentive and patient. They explained my options clearly and at the end they helped carrying the rotors and pads etc. To my car.
I was so impressed by the friendliness of their staff! My pickup order was super efficient and convenient. Their covid precautions also made me feel very safe coming into their store. I will definitely be a return patron!
Love the guys that work here. Very helpful!
Great place.. Hey did you know we locked our border down to Canada but have wide open borders coming in-and-out of Mexico how about that for hypocrisy?
I had bought a back windshield wiper and a bottle of wiper fluid from this location. A few days later, I went to open the wiper fluid to fill up my vehicle and the foil seal inside had already been broken, and after looking closer I noticed that the level was a bit lower than what an unopened bottle should look like. I went back to the store and the manager who had been working that day (who’s name I cannot recall) was incredibly kind and apologetic about the situation. He freely gave me a new bottle of fluid (one that works in even lower temps) and even offered to fill up my vehicle. While not happy about the opened bottle that had been on the shelf that day and the one I just happened to quickly grab, the customer service and resolution was much appreciated!
Always so willing to help fix any probs Ive had or find answers and solutions!
These guys are much better than Advance auto!!!
Came in because in my procrastination, both of my low beams were burnt out. Collin verfied that both were out, removed the old bulbs, helped me select the correct replacement bulb, and then installed the new bulbs fore me. He was professional and helpful. Its nice to see that good customer service is still alive and well!
When coming here ask for Collin. He is the right man for this job he took his time in the rain to install my battery for me with no hesitation because i didn’t have any tools. Over all Collin gave me great customer service
Kid at the counter read off the ODB code wrong (his words low engine manifold pressure) and had no idea what it meant or any advice (I dont know what it means, he said). When I went over the print out back in the car, I was relieved to find it was just a low input sensor error. Cleared it by restarting engine 3 times. I went there for an expert with insight, in the past Ive gotten one, not this time.
Staff is friendly and helpful, they get you out as quickly as they can.
Matt is my go to guy who is knowledgeable, and as importantly, I trust. He is kind, patient and willing to help out on big and small problems with my car. I will be back for all things, next up a battery!
Poor service..gave me wrong fuse twice..not enough help
Needed a alternator fast because it was a time sensitive job and Ben the store manager went above and beyond to get me what I needed. It was the correct part and he was a pleasure to work with. He creates good chemistry with customers and seems excited to help you solve your problem. I was dealing with a competitor and got fed up with the attitude I received. Ill go back to this store back to this store for sure
Always greeted with a smile and offer for help finding something. Old school service with new school stock
The guys at this store are actually pretty knowledgeable. I like going there.
Super friendly and helpful. They even installed the new headlights that Id purchased there.
Great service! They ask you what you’re looking for and ask if you’re looking for cheap, quality, or somewhere in between. They don’t just go and recommend the most expensive product. They’re willing to go the extra mile and even put wipers on my car for me. Overall great experience.
Had a great experience at this location with Matthew. He helped me read the error codes and purchase the appropriate parts I needed. He explained all the possible reasons for the error codes and made sure I knew about the warranty for the parts. He even explained the installation. Excellent service! Thank you Matthew!
Nice service. Changed battery. Jason installed new battery immediately. In/out within 30 mins w/o any appointment.
Excellent service! Helped me pick the right bulbs for my vehicle. As well as recommended a product to help with my bulb burning out problems. The Manager, Ben even helped me replace the bulbs. Will definitely shop here again!
Very nice guy. Helpful.
The counter guy was great
Replaced my battery with some effort (car didnt lend itself to easy replacement!) And did it with a smile! Thanks Colin!
I came in because my check engine light was on. They will do a test for free, provide a printout of results, and direct you to options for parts needed, at a range of price points. The man who helped me was so kind and friendly. I wish I could remember his name. He was an older gentleman, who used a cane to assist him in walking. That factor did not slow him down one but, however. He was knowledgeable and just a genuine, kind, person.
Went here at about 12:40 on a Sunday afternoon. Three guys working, I was the only customer in the store. Found my parts and head to the front counter, where two employees fail to acknowledge my presence. After standing there like the invisible man for a while, I ask the one who is not on the phone to check me out. He tells me hes on lunch and hollers for someone else in the back of the store, who fails to appear. Third guy gets off the phone. I look at him imploringly, but he only says; Gimme a minute or two.OK... Im done. One customer, three employees, and nobody has time to take my money? This place doesnt deserve my business. So I toss the stuff on the counter, tell them to forget it, and walk. Suddenly I have everyones attention! But its too late. Im off to Farm & Fleet. Better prices anyway!
Counter person was very uninformative and too busy on his cell phone to answer questions. Holes in his ear lobe must have something to do with it. Will not be back there
Great service
Asked for a specific product and got top shelf customer service.
The staff was very helpful - they helped me locate the headlight bulb I needed within 2 minutes of my arrival. They kindly took the time to take out the old bulb and install the new bulb which I appreciated so much. The extra installation service is something Amazon cannot offer and will definitely keep me coming back to the Pewaukee AutoZone. Thanks again!
They changed my car battery for me! Need I say more? Thanks Colin!!!
Very helpful crew. Great guys.
Amazing Services called to see if they had an item in stock and put it on hold very friendly and helpful.
Always low on stock
Great service, extremely helpful and willing to go the extra mile for me.
Always have what Im looking for just have to find the right person to talk to. They dont all have a good working knowledge of the system they use
This place is awesome it always has what youre looking for you can check online to make sure they have the part if they dont have it there you go to a place close to it that has a part great prices low prices their parts last for a decent amount of time way better than Napa comfortable Advance Auto but not as good as OReilly
When you need a part. Stay in the zone
Great service n helped me a lot.
Great service. They installed my battery for me and wouldn’t take a tip!
They were resourceful and had good customer service. They went above and beyond explaining things to me about my car.
Great service but short of staff.I couldnt find one available for help when I walked in. Then no one was available for checkout.
Team is really helpful and friendly!
Very good helpful staff at this location
Good customer service. Got what I needed.
Can get what you want or need. But parts are not thge highest quality
Disappointed with the new windshield wipers recommended for me and installed by the clerk. But they would not exchange them for me even though I asked in under 24 hours.
Friendly service and very prompt
Best place for car parts
Semi-knowledgeable staff
Awesome knowledgeable staff.
Helpful friendly people..
Staff generally know what they are doing.
Great experience
To expensive...oil is out of control..can buy cheaper at Walmart...fleetfarm..no more at AutoZone
Im not sure what you mean about that
Not the best customer service but the items i needed were there
They had what I needed in stock.
Great deals
Theyre ok
Helpful,knowledgeable and courteous
Super slow service.
Fast and friendly
Great
Great place when you dont know what you need
Very assorted, good attention