Credit to the Two JoesI came in Sunday around 1pm right when the guys were gonna take their lunch break..I had run over a metal hook near Sussex and was losing air fast...The tire needed to be replaced due to two holes being made by the hook...Both Joes provided the quick diagnosis, helped me select the best matched replacement tire, and installed in a flash...I appreciate their hard work and will be getting my tire rotation / oil change done by them in the near future

Hey! you there! Wondering if this Walmart Auto Care Center is decent and checking reviews online before you actually book an appointment?? Ive got the answer for you. No! Any negative experiences youve had previously at Walmart Auto Care will be replicated here!Details...Booked an appointment by phone to mount tires and confirmed it with front desk employee for 8:00am, Thursday August 12th. The day comes and I drive 45mins here and the first thing they say to me as I walk in smiling is, Sorry we cant help you, theres no one here to do the job. Our first appointment is at 10:00am and you cannot be helped today unfortunately. Funny, I thought to myself, I have a confirmation for 8:00am silly guy! I understand if youre understaffed no one can mount tires but there were more than enough technicians I saw as I walked in! Why was I not given a notice prior to coming to get serviced? They then proceed to lie that I never booked the appointment in the first place and grow eerily silent when I produce a confirmation email!In summary that day...My tires got mounted after I argued and justified my case to the store Manager for 10mins. I guess there WERE enough guys there in the first place just maybe too lazy? 5+ people ended up working on my car when I was told no one was available. Crazy.Never again, but at least they got the job done(I mean its your job thats the least you can do)

Had very good service

First, I was on hold for 45 minutes to speak with someone in automotive services to purchase a battery. Next, the automotive services manager told me that they do have a battery for a 2013 Ford, but that they cant install it because its under the seat. I called the dealer and was told that the battery is located under the hood in plain view. I immediately recalled Walmart and reached the same manager, but was told that although battery installation is done on a first come first serve basis, they cant install today due to tire appointments, and they are booked with appointments until November 12th. The first come first serve basis process need several dedicated people to handle installations that do not need an appointment.

Very poor service. Not organized at all!!!!

Called on Monday for tires and they said they are busy the whole day. So I thought I would wait till Tuesday. I called an asked how long the wait looked and they told me about a hour. I go in about 30 minutes thinking I would only have to wait 30 minute to get tiers on.. little did I know when I walked in the guys told me they couldn’t do it at all today because they were low staffed.. that would of been nice to know when I called a hour ago.. so I went across the parking lot to tiers plus!! Would recommend them 100 times over that Walmart!! 😡

Stopped by at 9am on a Sunday and got in right away. Done in 30 min. Good service and good prices. Bob the auto service writer is a gem, dont ever lose him!

I waited in store for 2 hours to find out that they finished looking at my vehicle 40 minutes ago. They never called me or informed me in person. I only found out because I looked out the window and saw my car parked outside instead of in the garage. I wont be coming back. The one in Germantown had great customer service when I went before, so Ill go there instead.

Gross incompetence at this store - mainly management. Took 25 minutes to speak with someone in automotive regarding tires for vehicle. Another 14 days to schedule an appointment. On the day of our appointment, we received a call 3-hours prior to our appointment time that the shop compressor had broken down 5 days prior and that Walmart would need to cancel our appointment. We rescheduled and were told the tire install would take 1 hour. We did some grocery shopping while waiting. When we went to pick up our vehicle, we were told it would be an additional 2 hours. All frozen and cold items went bad and the management at this location was able to offer even the simplest solution, such as putting groceries in a cooling area to stay cold. Absolutely unacceptable and will not be returning to this store. Recommend staying away at all costs.

Highly recommended . I put on 4 new tires today and it took less than an hour. Price is very reasonable. And one more thing do not go to south 27 street walmart auto care.. They dont give an appointment and without appointment you will not get a chance to get a service untill you wait in parking lot from 6 AM.

Everytime i go here, im told that they are too busy to take a drop off that i tell them im okay with picking up at a later date. Ridiculous. i just stormed out of there todat after being told exactly that. They apparently have no time to remove 1 tire from 1 wheel and thats it. Couldnt have made it an easier job for them.

Perhaps I caught the workers here on a bad day but I did not find this Auto Care Center very helpful. I was in search of someone who could check my tires because my Low Pressure light kept coming on even after I filled the tires at gas station air pumps. I waited in the lobby entrance area (meaning inside the Walmart right at the threshold of the Auto Care center opening) for a few minutes for the man behind the counter to acknowledge my presence. When I told him what I needed - a quick tire inspection- he said it would be at least 5 hours. It seems someone had called in sick so the poor guy was slammed. Not his fault, but thats why I didnt find this place much help. The man did apologize though and told me where I could find a gas station with an air pump. I ended up going to Tires Plus across the street, and had a much better experience there. No hard feelings, just a watch out for those needing tire help on busy days.

Just bought new tires and tried to make an appointment for installation for Sunday ( today is Thursday ), I was told that I had to call back on Saturday, that they only set-up appointments 24hrs in advance...I have NEVER heard of this before ever, and I used to be a tire jockey years ago... so needless to say that Walmarts tires are reasonably priced, but good luck on trying to get them installed in a timely manner... I never had a problem at this location ( pewaukee ), but I guess that customer service is a thing of the past...

They charged us for a complete oil change but ending not doing all the stuff that they promise....

Service was great and fast. But the attitude and attention of the employee was poor and rude. They also need to train their employees better.

Ive been here a few times and will probably not be going back here again. Every time I go in, the employees never seem to know whats going on. It always takes a while to get their attention, and when I do they are not very polite and just seem to have no interest in making your customer experience delightful.I went here to get new tires for my car. I wanted the cheapest tires and the worker told me the cheapest ones they could get were about $75. I told them I found ones for $50 on their Wal-mart website that would fit my car. Then I was told I would have to go on the website myself and order them and have them shipped to the store. The worker had no interest in helping me or doing this for me.I was very annoyed.

OMG!! The only reason I gave this place one star was because I couldnt give it ZERO stars! I had some tires shipped to the Pewaukee store and set up an installation for 11AM on Sunday, an appointment I set up four days in advance. When I arrived at the Tire Center there was no one at the service desk, FOR FIFTEEN MINUTES, and the phone rang the entire time, and NO ONE ANSWERED IT! There was one car being serviced in at least a six bay garage. Needless to say, when someone did show up, I got my tires and went to Firestone to have them installed!

This is my second horrible experience at this location with the same disgruntled employee. I purchased four new tires from walmart online with a very pleasant phone call with delivery to store. Called auto care for tire mounting with wheels off vehicle and was promised an instant install. Drove to Pewaukee while my son was in critical care at Childrens Hospital only to be turned down by an abrasive old man with a confrontational attitude. I wound up carrying tires back out of store for the second time...after biting my toung from a very deserved fist fight with this associate. Today; my Wifes phone lost signal in the store for over two hours and in a panic I again drove frantically to the store looking for her because she was to have an oil change in 20 minutes or less at this location. My same nemesis was encountered and this man told me he never saw her or serviced a Chevy of any type all day. While calling for a missing person report, I turned around to confront this horrible person and after a truck was moved; .. I found my Wifes car hanging unattended on a lift. After having an absolute meltdown, the rest of staff and manager had the human decency to apologize but that grey haired punk conveniently disappeared again. I cant say my family will ever visit this location again...unbelievable!!! Fire this guy!

Strong guys with impact wrenches couldnt get my lug nuts off, but me a woman with a tire iron had no issue getting it off. Waited almost 2 hours before they told me they couldnt change all 4 tires and come to find out they didnt even change one in that 2 hours

This is the worst place to take your car. No one in that tire center cares about your needs as a customer and have no respect or sense of urgency when it comes to your car. I would recommend taking your car anywhere else instead of the pewaukee walmart.

Techs do their job, the bare mininum is fine i guess. customer interraction is overrated i suppose.

Very helpful! Thank you so much for helping me find the correct battery for my car and saving me $70!

What do you expect, it is NOT an ASE certified shop. Yet quality people swinging tires and will get you where you need to go. If not, at least point you in the right direction. Pewaukee is the one I trust. No other walmarts

One of the most unorganized Walmart Auto Centers around. I get that they dont take appointments for anything other than tires, but what takes 1.5 hours to do an oil change knowing that they had a cancellation for tires.

So I go to the pewaukee walmart location to get my tire that someone slashed replaced on my front driver side, now they replace the tire the first time, ok no problem, I pay for the tire and services, come to find out they put the wrong size tire on. So, I call today, manager Mike tells me to come in and they will swap it out no charge. So I go in, takes me 10 minutes standing in the automotive service lobby to get assistance, then the guy proceeded to either act or honestly not know what I was talking about how I called earlier and my right tire was put on hold till I came in. They go to check my car and what tire I said I need, they try coming back saying the right tire is on, I explained again the correct tire size, which he didnt hesitate to look again and came back and told me he will take care of it. Now. When it came time to collect my car, the guy looked at me to pay the 108, again. When. I explained what manager Mike told me, he got a slight attitude, handed me my keys and said just take it while keeping to himself and not acknowledging anything I further said even when I said have a good night. Not to mention they were fiddling around in my trunk and back seat area when there was no need regardless if they were checking the spare since I didnt ask for them to anyways. Probably never coming here for a tire again. #thankswalmart.

Good deal on tires, fast install

Wonderful service! Fixed my tires and the price was within my budget 😁.

Excellent place quick friendly reliable staff

Employees dont show up because they are paid peanuts.

Nice people, quick service and no problems!

They dont want to work

Been spending a lot of time here lol

Their honesty is appreciated.

I was in and out! Went in for a oil change and they checked all my fluid levels, tire pressures and vacuumed my car out

Get warranty on tires new tires one went flat

Fast, curteous service

Longer waits, but cheap and functional.

Fair priced

Long long wait

Bought tires