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Philadelphia Diamond Company
421 Chestnut St, Philadelphia, PA 19106, United States
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Philadelphia Diamond Company
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An
Review №1

Ken took abstract ideas and turned them into works of art! His process is amazing to watch. My fiancée wasnt sure what she wanted and through Kens questions, patience, and expertise, we arrived at a stunning emerald cut eternity band. I asked Ken to incorporate her grandfathers class ring and he created 2 tiny accents inside the band so that shes always connected to her grandfather. Its perfect and she absolutely loves it. For mine, I showed him a picture of a ring I liked and he ran with it! Its a totally custom piece and Im obsessed. Ken is a true professional. He has great communication. He stuck within our budget and completed them earlier than the deadline. We will use Ken again for our wedding bands and I would recommend him without question.

Li
Review №2

Looking for the perfect jeweler, look no further.Mr. Kenyatta Black, of the Philadelphia Diamond Co. is your guy. We went to Mr. Black in search of a wedding ring, instead we got the most pleasurable experience that ended with the perfect ring. First of all, his establishment was nicely furnished and tastefully decorated. The atmosphere was most pleasurable, with soft music, plentiful jewelry displays, beverage options, and very comfortable. Mr. Black did not start with what he had to offer, but started our session with me and what my desires were. He took the time to get to know me by asking the right questions, and patiently listening to help me choose the perfect ring that was right for me. The right design, the perfect stone, along with Mr. Black’s professional ability and attention to detail, produced something truly amazing. The finished product definitely exceeded our expectations. Mr. Black never forgot our original conversation, and remained mindful to keep us within our budget. Mr. black guaranteed his product, along with advice for proper care. We came in for a ring, but left with so much more, along with a lifetime jeweler.

Ni
Review №3

We decided to re-set my diamond engagement ring for our 20th Anniversary. Ken and Nicole were amazing. They did an incredible job with my ring. It’s exactly how I imagined it - I love it! Photos do not do it justice. Such brilliant sparkle! 20-stone halo for each year of marriage. 💗Pardon dry/old hands in photo. 😝

Da
Review №4

My experience with Philadelphia Diamond Company is always TOP NOTCH! My husband and I have been using them for the pass 15 years. I have had a few set with two sets done custom. They are always patient with my designs. If you are looking for beautiful and quality then you just tapped into the right place.

Ma
Review №5

I bought an engagement ring last summer from Philadelphia Diamond Company and it was a great experience. Ken answers every question you can think of and ensures you’re finding the perfect ring. It’s a pressure free environment and it’s one on one service which helps the whole experience. They really want what is best for you and it shows.

Ge
Review №6

I wanted a statement piece that would show that I’m a proud BLACK American. As a coin collector I wanted the Black Lady Liberty as a necklace. The ONLY place that carried it was the Philadelphia Company. Not only was the customer service superb, the product is gorgeous. Thank you for your help!

Br
Review №7

My fiancé and I had the best experience at Philadelphia diamond company! Ken was so knowledgeable and helped us find exactly what we were looking for in our wedding bands! He made sure everything was perfect. I highly recommend!!!!

Ch
Review №8

Cant tell you how happy this place! I was absolutely blown away by how fast they were able to get my custom engagement ring done and I was perfect! Ken was a true gentleman and full of knowledge. Not pushy at all, made me feel very comfortable and totally satisfied. I highly recommend buying any kind of jewlery from Philadelphia diamond Co, you wont regret it!

Me
Review №9

I didn’t want to go into the city to shop for wedding rings, but PDC is a little off the beaten path of Jewelers’ Row toward Old City. Ken was very accommodating. We knew we would still marry during COVID, so I contacted him months in advance to give him a heads up: I had looked online for a ring to my fiancé’s specifications, and he hadn’t liked any of them. Ken assured me that as our date grew closer, he’d be happy to help.Not only was he able to help my fiancé find the ring he loved, he was also able to help me find a complementary setting for my engagement ring. Ken is very laid back and flexible, which is an important trait when assisting with lifetime jewelry purchases. We plan to visit Ken for upgrades in the future as we celebrate different milestones.

Ch
Review №10

My experience at the Atlanta Diamond Company was fantastic. I had been searching for months for a wedding band and was becoming frustrated at my inability to find what I was looking for. After talking with Kenyatta for about 15 minutes he was able to find exactly what I wanted in the price range that I wanted. I came in the store expecting to only peruse the selections and to keep shopping but came away pleasantly surprised at Kenyattas solution. Kenyatta and Nicole were patient and supportive. Not only did I like my ring, but my wife did too :) I would definitely recommend shopping at Atlanta Diamond Company. The store is in a great location and looks immaculate!

Mo
Review №11

We came to Philadelphia Diamond Co. to create custom pieces for our wedding. They absolutely nailed our vision for engagement ring, they were also able to restore some precious family heirlooms. We had such a great experience here, will definitely be using their services again. Would absolutely recommend to anyone!

Ma
Review №12

I would like to thank Ken for treating myself and my father like family. My father was able to get the perfect 50th anniversary gift 💎 for my mother. We definitely appreciate the exemplary customer service and diamond 💍 quality from Philadelphia Diamond Company.

Ky
Review №13

Thank you Kenyatta for Angel and I five year wedding band upgrade. We truly appreciate the awesome work that you have done!! You’ve definitely outdid yourself!! You got it done in a quick and timely fashion!! We love you man!!!

Sh
Review №14

Ken was great to work with. He got to know what I wanted and worked to make it happen!

Kr
Review №15

I have received incredible service and assistance from Philadelphia Diamond Co while picking my fiancé’s engagement ring. Nicole and Kenyatta were poised, knowledgeable and magnificently efficient. Not only did I receive my Custom ring quickly, I was given an exquisite product. Highly recommended and my fiancé is SO happy !

To
Review №16

Ken and staff are incredible! I did a bit of research on jewelers that customize gold coin pendants. PDC turned out to be the best choice for me. I compared 5 different companies before going with them. End to end full life cycle commitment by PDC. They walked me through the entire process and made purchasing and delivery of the final project a breeze. Turn around time was less than 2 weeks (including shipping). They are now my jeweler of choice. Thank you guys again!

je
Review №17

Excellent service and quality. I did my fiancé engagement ring and my wedding bands, and now my parents are getting them a new set of wedding band for their anniversary. I will definitely keep doing business with Philadelphia Diamond Company.

Na
Review №18

I had a necklace that I rarely take off and wore it for years. It was a gift given to me by my mother. It was sentimental and I was so upset because the chain broke right before the state shutdown due to the pandemic. I didnt know where I could take it since everything was shutdown. Thankfully not everyone; Philadelphia Diamond Company had the ability to provide me with a virtual consultation. I let them know how sentimental my necklace was; they listened and provided a touchless experience. The customer service is A+, and the turnaround time from beginning to end was phenomenal. I highly recommend Philadelphia Diamond Company for any and all jewerly needs.

Ni
Review №19

I was recommended to go to Kenyatta for my engagement ring, and I couldnt be happier. Ring shopping is a harrowing experience, but he walked me through the entire process and got me exactly the type of ring I was looking for at the right price. The customer service at Philadelphia Diamond Co. was top notch. Ken was extremely friendly, respectful, and accommodating. And my fiancé loved the ring! We’ll definitely be coming back for our wedding bands

Ho
Review №20

PDC was able to design the perfect personalized necklaces for both of our daughters when they reached their milestone 21st birthdays. We know that it will be something that they will always treasure. Thanks, Kenyatta

To
Review №21

I met with Kenyatta Black while in search for a jeweler that could create a custom engagement ring for my then-girlfriend based on some information I had gathered from her friends. Ken was incredibly helpful in guiding me towards my final decision without being pushy in anyway. Early on, I was dealing with another jeweler at the same time that didn’t seem to follow my descriptions of what I wanted or my budget at all. Ken was the exact opposite. I couldn’t have asked for a better experience and we are now working with him on our wedding bands.

1n
Review №22

I employed the Philadelphia Diamond Company to customized a falcon pendant. It was a last minute gift idea for my husband. I met with Kenyatta 9 days before Christmas. I remember being concerned that it would not be done in time. Mr Kenyatta ensured me that even though I was cutting it close he would get it finish so that I will have it on Christmas. I picked up the pendant two days before the holiday and it was stunning. An exact replica of the picture I sent him. My husband loves the pendant and wears it almost everyday. I would recommend this Jewler 100% and will be using his services in the future. Very professional, fair pricing and every detail of the charm was exactly how I imagined it.

Re
Review №23

Kenyatta and the Philadelphia Diamond Co. once again help me hit it out of the park with regards to finding the perfect ring for my wife! Seven years ago, he guided me expertly through the nerve-wracking process of creating my wifes engagement ring, which included a one of a kind custom setting with a jaw dropping center stone. Fast forward to June 2016 and once again after sharing my vision for what I was looking to achieve, Kenyatta completely exceeded my expectations not only with the turnaround time but also with the superb craftsmanship! I recommend him without reservation and look forward to working with him!

Ma
Review №24

I met Kenyatta several years ago while hosting an event for Marriage Beyond the Vows. He’s always been professional, honest and extremely knowledgeable. He’s not only become a great friend, he’s become a trusted advisor and someone I trust tremendously. Recently, I upgraded my wife’s engagement ring for our 20th wedding anniversary and of course Kenyatta designed, created, and delivered an amazing ring. Thank you Kenyatta Black and the Philadelphia Diamond Company!!!

Ca
Review №25

It was a great buying experience and my wife loved her Valentines Day gift.

Ki
Review №26

I purchased my wifes engagement ring and wedding band from Philadelphia Diamond Co. The service was top notch and the owners truly understand how to help with finding the perfect ring for our special occasion.Thank you K. Black!

Ma
Review №27

Kenyatta was great. I told him that I wanted an upgrade for my wifes wedding ring for our 20th Anniversary. I gave him a budget and he exceeded our expectations with a beautiful update for an affordable price. She absolutely loves her ring. Thanks so much!

Re
Review №28

I gave my boyfriend very little to work with when it came to the kind of ring that I wanted. With the help of Ken, he proposed with the most beautiful ring! Kens expertise and professionalism is amazing, and you can truly tell that gemology is his passion. I cant wait to go back for our wedding bands!

Pa
Review №29

Kenyatta is the best! My fiance went to Kenyatta at Philadelphia Diamond to create my custom design engagement ring. It is excellent quality and fabulous. Kenyatta is easy to work with and extremely knowledgeable. He is a master jewelry designer.

We
Review №30

My wife and I purchased are wedding rings from the Philadelphia Diamond Co. The experience was fantastic Kenyatta walked us through every step of building her dream ring. Pointed me towards the right choice for my wedding ring as well.The Philadelphia Diamond Co was highly recommend to us as the premier jeweler in town. They live up to that honor with their dedication and attention to detail.

Ve
Review №31

Absolutely amazing experience! My husband wanted to get me a custom made band with diamonds to go with my engagement ring. Kennyata designed the perfect ring with the most beautiful diamonds. I get compliments everywhere I go. I recommend the Philadelphia Diamond Company to everyone whos looking for the best quality diamonds, service, sophisticated design and overall a fantastic experience.

C
Review №32

This is West Coast concierge service meets Philadelphias Brotherly Love. We have been working with Philadelphia Diamond company on our unique, one-of-a-kind jewelry since their inception. You can expect do it with your heart service every time.

Bu
Review №33

This was such a disappointing experience. My fiance and I sought out this specific jeweler in March to create a custom engagement ring. We walked away from negotiations in August with nothing to show for it.*Attitude/Lack of Customer Service: Mr. Black was, at all times, condescending, hard to pin down, and arrogant. With the exception of the deposit, he never provided any written/official estimates on the cost or the time it would take him to complete a design. He had a check-in offer listed on his Yelp page, but hesitated for a while when asked to use it. No reasoning provided. He didn’t make us feel welcome or comfortable during our appointments, and regularly talked over us, or down to us. He never even offered water or refreshments on hot days, even tho he has a mini fridge with these items near his desk.*Won’t Provide Basic Services: During our first appointment, he showed us emeralds he had on-hand. They weren’t what I was hoping for, so I asked if he could get more stones to choose from. He essentially refused to find us other pieces because “they don’t sell well”, then went on to tell us that he’d these for several years already. We were left to find our own stone. When we did find one, he took every opportunity to disparage it (as you can see in his reply), pointing out the flaws and talking about how it would crack, although I had already noted the issues. This happened again when I said I wanted to include black diamonds in the piece, so we were forced to come up with our own options again.*Lack of Preparedness: Mr. Black did not prepare for our first meeting at all. He was unable to recall the things we had already talked about and didn’t even have a copy of my scanned design ideas on-hand. He spent some of the meeting searching for them in his email, only to say he didn’t receive them.*No Collaboration: Mr. Black claimed he loved artistry/custom pieces, but only had a superficial understanding of the symbolism we wanted to imbue in our ring, as if it was just a silly trend. He also had no idea how to collaborate. I brought in designs with the preface that I was open-minded, to see how he could improve on my ideas. I repeated this often, but he always used his slippery ways to corner me into moving forward with the design as drafted, rather than doing any actual work on it.The rendering that we received was so generic that it negated the point of a custom piece. Despite the fact that it was supposed to have been a final product, it was unfinished and did not include any of the feedback I provided. At that point it became so obvious that he didn’t care at all about what we hoped to create. When I mentioned this on the phone, he again tried to corner me by saying that the finished rendering would have everything that was missing…which completely misses the point of a rendering in the first place.*Communication: The biggest issue of all—throughout the whole 5 months we worked together, he barely maintained contact with us, and ignored my phone calls altogether (but answered my fiances sometimes). Few updates on the progress of the designs. One total call to check on our progress acquiring stones. Never transparent about the jewelry making process in general, so we had no idea what our next steps were from appointment to appointment. I often begged him to make an effort to contact us. He frequently ignored/never returned my phone calls. One glaring example of his lack of communication was near the end of our interaction—after receiving an (incomplete) rendering, I told him I’d send an email that evening with feedback. I believe a week went by without any response, so I called to check on things.When he answered, he said he hadn’t received my email, so I asked why he hadn’t called or text to let me know he didn’t receive it. His response? “I have other clients that I’m working with.” And he had the nerve to sound upset, as if I was in the wrong for asking. That was the final straw. But honestly, I wasn’t surprised—he didn’t even have our numbers saved at this point, and barely knew our names.

Ci
Review №34

Beautiful work!

Ma
Review №35

Philadelphia Diamond Company took great care and helped us find the peftect diamond for my wife. Kenyatta is very knowledgeable and patient. I also feel we got a great deal. Happy wife, Happy Life. Go see Ken. I highly recommend it!

Ma
Review №36

I am more than pleased with my experience at Philadelphia Diamond Company. Ken crafted the ring of my dreams based on my specifications, at the best price. His goal was to make me happy and he succeeded. But he didnt stop there. He continued to provide excellent Service after the purchase. Thats why I call on PDC when I return to the east coast for visits. If I cant make it into the store Ken meets me at a convenient location.Ive counted on them to replace stones in jewelry I didnt purchase from them and to help me in earring selections.Hes a jeweler I TRUST. Highly recommend PDC for your serious jewelry purchases for yourself or loved ones.

Ch
Review №37

Great! Very accommodating to our wishes. Simply put, I was able to purchase exactly what I was looking for (custom jewelry) at a great price. No strings attached. Thanks again Ken.

Ty
Review №38

I had an awesome experience. The ring I ordered was more than I anticipated, the service provided was top-notch and Kenyatta was very personable. Theyll receive my business again. Thanks.

Ca
Review №39

I scheduled an appointment with Ken online for a Saturday morning, and I got a voicemail a few days later that he needed to cancel because he wasnt going to be open. I was like whatever it happens and rescheduled online for a Saturday morning two weeks later. Got a voicemail two days before the appointment saying Ken unfortunately needed to cancel because he was going to be out of town. At this point Im upset because Ive been cancelled on twice and my wedding is in a couple months. I called back and left a voicemail saying it was unacceptable to cancel on us twice and we wouldnt be rescheduling. He called back two times in a row, which I didnt answer because I was at work; its very unprofessional to call a customer twice in a minute--obviously I didnt answer because I wasnt free. He left me a BS voicemail giving ME an attitude saying he didnt remember cancelling me before, but he was just calling because he needed details for our meeting or would need to cancel. This was a complete lie because I have a voicemail of him saying he needs to reschedule because he is going out of town--not to mention I filled in two pages of details when I scheduled online, both times. If he had apologized and admitted his mistake, I would not be writing this review. Lying to your customers is not good business practice and neither is cancelling twice--then forgetting you even cancelled in the first place.

Ka
Review №40

Ken was thorough he knew exactly what we wanted. He was honest and truthful he definitely knows his designs and we are extremely happy that we got our wedding band here!!

Br
Review №41

Kenyatta was fantastic, quick, and worked with me to create an amazing ring within my budget. I would highly recommend using the Philadelphia Diamond Company.

Kh
Review №42

I had the opportunity of working with Ken to select my fiancés engagement ring. Ken took the time to educate me on the different components (clarity, cut, color, etc.) to consider when selecting a ring. During our meeting I did not feel pressured into making a purchase. The process felt natural in comparison to other jewelers who were a bit pushy. My fiancé loves her ring and we look forward to working with Ken in the future. Overall, he was very knowledgeable and informative throughout the entire process. I will definitely be recommending him to friends in the near future.

Ly
Review №43

As always, it is a great experience working with PDC. Ken Black takes extra care in getting to know what product i am looking for and then produces a work of art, displaying his fine workmanship. I am always a satisfied customer!!

Je
Review №44

Ken helped my fiancé and I get exactly what we were looking for. Very professional, he actually taught us about diamonds during the process. Would definitely recommend.

Ba
Review №45

Ive been a customer of Philadelphia Diamond Company for over 15 years. Their service is not to none and Kenyatta does beautiful, intricate, and unique jewelry design.

Mi
Review №46

Always great pricing and always a great experience!

Cl
Review №47

Great!!

Information
44 Photos
47 Comments
4.8 Rating
  • Address:421 Chestnut St, Philadelphia, PA 19106, United States
  • Site:http://philadelphiadiamondco.com/
  • Phone:+1 215-607-6700
Categories
  • Diamond dealer
  • Jewelry store
  • Jewelry appraiser
  • Jewelry repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as Black-owned:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
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