It was a pleasant experience. It definitely was a lot better than my previous experience with the other company. Professional, knowledgeable and very nice to deal with. Thank you so much 👍🏻👍🏻👍🏻👍🏻.

The service that I was provided with was beyond exceptional! Vivian was amazing! Not only was she extremely professional, she was super friendly, very informative, and a pleasure to deal with. She made my experience very easy and I am super grateful for that! Thanks again Vivian 😊

After calling the 800 number for new costumers and temporally reserving the unit, I received a call immediately by the rep from the location I was renting from. She was extremely helpful and knowledgeable. Everything was done over the phone, and I didnt even need to go into the office to complete the lease agreement. She answered all my questions and was very friendly. I never felt rushed and all my questions were answered in a very friendly manner. I have previously rented from this location in the past, and was completely satisfied with the location, the unit, and the friendly service by there staff.

Very solid experience. Was taken to the unit, signed the agreement, got my keys and lock within 15 mins. Everyone was very knowledgeable and the prices aren’t too bad.

So, where do I start...Ive been here so long that Vivian no longer calls me Mr. but by my first name and I think back about her family and her children are now adults! How did that happen?Were more like family than a vendor/client relationship.Vivian has always been a team player and always looking out for my interests. Ive watched her grow and develop into a confident business woman I would and do recommend anyone looking to utilize off site storage to contact her knowing their needs will be met.CH

Vivian is such a great attendant here at the Oxford facility! She always provides wonderful customer service. I mistakenly locked my keys in my unit and she came to my rescue swiftly! This facility is always very clean, easy to access and I have only positive remarks about this place and it’s outstanding employees!

1st time doing business with extra space but I will stay here the manager was great friendly and great with my kids they gave her flowers too thanks for the great experience

Vivian Torres, Manager is professional, friendly, patient, kind, well informed &, detailed. She took her time to review & explain everything. She has excellent & outstanding customer service skills, is down to earth & a truly authentic individual. She is a genuinely kind person who enjoys her job! A quality not often seen in worplaces. She made the difference. I would hire her in a heartbeat!Its very clean from the second you drive up, as well as, the office, storage units & entire facility.Its been the best customer service experience ever.

Miss Vivian was a true delight at the Oxford location. Not only did she help me find an affordable price but she went above and beyond to help me find a location. The service rates waaayyy more than 5 stars

This is the best storage facility! I wouldn’t trust my things anywhere else. It’s a safe and secure facility. Moving is always so stressful and Vivian assisted me in my move in process. It was smooth and she is so knowledgeable on what is best suited for me. I cannot stress enough how relieved I am with the ease in this process. Everything is personalized for you!

Vivian is great to work with she is the store manager and I enjoy seeing her every month when I do her pest control. She is a fantastic person!

Extremely Friendly and Knowledgeable staff. They went out of their way to make sure we had everything we needed.

The young lady that helped me was very professional and friendly. She explained all my options to me and took me on a tour. The storage area is climate controlled and I didnt have to use any stairs. A lil pricey but you get what you pay for. Would definitely recommend to friends.

The two lovely ladies at the desk were very helpful, I had already looked at two spots prior, and was sold upon sight of the unit offered. It was clean, well lit, easily accessible, and best of all, no ghetto cage top. It was a nicely sealed and insulated unit, with plenty of warm air from the heating. I can only assume the cooling units work as well in the summer, and my plastic models, if still there, will be well protected thru the hot philly summer! Highly recommend!!

Very friendly, took a tour of spaces available for my needs and a very easy transaction!

The location of the facility is on a main road. The drive up units are easy to access. The access gate is in need of repair but the facility manager lives on site. The neighborhood appears to be safe and more suburban than urban. In all, the best choice that I could find on short notice. The bonus, however, is Vivian. She is in charge, is courteous, professional, and a pleasure.

Excellent customer service!! Vivian always ready to help! Much recommended

This place is really easy to access. When I went in Ms. Vivian was extremely nice and more than helpful. She took the time to answer all of my questions and helped me figure out the amount of space I would need. I will most definitely be doing business there in the very near future.

Vivian with excellent and she even drove me in the rain and wiped off my seat lol 🤣 she is a wonderful spirited person

Vivian is very professional and her customer service is exceptional. She really goes above and beyond for her customers. Thanks Vivian!

Tiara Royster was polight and very personal the first time I acquired and the second time I am very pleased !!

Professional, timely, courteous service!

Vivian was extremely helpful and answered all of our questions and concerns. Overall great customer service and experience.

Vivian was a great help handling my 10x10 reservation and signup today, easy to talk with, and answered all my questions.JRH

Was looking for a storage unit in the area and found this location when comparing storage units Extra space storage by far offered the best deals for space. Vivían was a pleasure to deal with and very customer service.... that was my first review and at the time I thought I was getting a great deal well I got a rate increase of 50.00 in 4 months so now they are the most expensive storage in the area my advice is to stay away from this place I’m now looking for another storage unit with a more reasonable rate. They don’t lock in prices for customers and there’s no warning of price increase so you’ve been warned ........

Vivian was so kind for staying after hours to rent me a space. She was leaving and stopped with a big smile and assisted me. She was so kind and polite and very professional. Thank you so much vivian we need more people like you.

Jeff was great help. This is my second time renting here. Glad to see Vivian is still here. Place looks great and clean. Glad she is still with the company. Makes me feel much safer.

Awesome staff Vivian is really helpful and friendly

Vivian was very nice and helpful she was quick and explain everything so well. I was in a hurry but she was great about it . must say it was also so clean. Public storage showed me dirty units. Thank Vivian

Went here yesterday to look for a storage space yesterday. I was greeted by the manager Vivian. Not only did she show me around but was very professional and informative. The place was super clean I took a storage space right on the spot. If looking for a storage space I highly recommend the one on Oxford Ave. Ask for Vivian shes the best.

I came back for more boxes because Vivian sale experience was well. She demonstrate how to pack my stuff and exactly what I needed. I didnt care about the prices just because of her input on it and how she explained. The product is great. Thank you Vivian

Jeff was great. He made my process so easy even tho I am not renting at this site. Im renting a storage in another state. Vivian was also so nice. Had great conversation with her while Jeff process my paper work. Great customer service. I highly recommended these folks.

Thanks I really appreciate it, thanks for help me with everything!! So nice !

This storage area was great! Had 24hr access! The workers were nice and professional and it was always clean and not a bunch of traffic in and out. I felt safe coming and going by myself. I would highly recommend this location for anyone looking for a storage area!

Met with Jeff and he was great! He was knowledgeable but didnt pressure me into getting anything, and he makes sure you know EXACTLY what youre paying for. Would definitely recommend this location.

Lovely young lady, very professional. Thank you again!!

I went in to ask for prices and Candas was a big help, she is soo good in what she does . Exactly what I needed for an emergency that I had .Prior to that I had a nasty experience some where else and she eased my mind and help me with what I needed .. Would highly recommend.

Vivian was so wonderful and so was Jeff. I had a very bad experience at Public Storage, the girls there was so nasty and there units was so dirty. I came to Extra Space and they automatically won my business. The units was very clean and the drive aisles and office. Vivian explained everything so well and gave me the best deal. Thank you so much Vivian we need more of you out here in this business world.

Great customer service great addictive to concerns of customers

Jeff called me right away after I reserved the unit online. Jeff and Vivian were both very personable and picked out the best unit for me. They were upfront, honest, and helped me pick out the packaging I needed. I will definitely recommend this storage place to my family and friends.

Very good experience very professional staff.

Best experience I have had renting storage space by far. The customer service at this location is unrivaled...Vivian and Jeff are absolutely amazing, helpful, and genuinely care. I was transferring from another storage facility in a unique and semi-complicated situation, but Vivian made it simple for me and went above and beyond to make the transition smooth. The space itself is just what you need, secure gated access, available 6a-10p, and they have climate controlled units too on a flexible month to month basis. If you’re looking for storage in the greater Philly LOOK NO FURTHER.

Jeff was great. He explained every thing so well and was very professional. Vivian was also a sweetheart. She was as very helpful as Jeff was. They won my business over public storage because of the customer service and thw place was very clean and convenient. I highly recommend this place.

I had a wonderful experience here at this location. Vivian was the best to deal with. She is a wonderful person and so is Jeff. I never had any issues and when ever i had questions Vivia always was there to assit the best way she can. The place is always clean. I really recommend this place. Even tho I am leaving because i no longer need the spacecraft I definitely will use this location if I ever need another storage space. Thank you Vivian for your great service.

Vivian and Jeff were terrific. Patient with answering any questions I had.The facilities are very clean and air conditioned.. My experience was a good one. I would surely recommend Extra Space Storage.

The service is great. The manager Vivian is very accommodating and nice. The grounds and area is clean and safe. The hours that I am able to access my storage unit is much better than most in the area!

Went to look for a place to park my car and even tho I didnt have the necessary paper work that was require to store my vehicle Vivian was so kind and gave me a few suggestions on what I could do to rent at her place. I definitely will be coming back once I get my paper work situated because she was so professional and had such a wonderful personality and I love how clean and organize the place was. She will get my business. Thank you so much Vivian

I went in today looking for a storage space last minute before moving. The minute I walked in I was taken care of and all me needs were met! I was taken care of by Vivian and I have no complaints! I look forward to seeing her soon!

Excellent staff Vivian & Jeff are awesome. Helpful and resourceful and prompt to resolve any issues with property and securing and protecting your property on site.Always pleasant and willing to help without pause.

Ive rented here a couple years ago and I had a great experience so Im back .Vivian was very pleasant and helpful. She is a very wonderful person. Thank you

Vivian and her staff have been amazing! Been renting a unit since 2014, and they are always pleasant when I call, and very understanding, and professional. I would rate more than 5 stars if I could.

Just visited extra space at the Oxford location and I must must say that Vivian was so helpfully and really explained the contract to me in detail,A1 service

This will be my second time using Extra Space Storage. 7 years ago I use there services and had such a great experience. It was always clean, easy to access, and the staff is excellent...thank you so much

Excellent customer service provided by Vivian. She was extremely professional, friendly and efficient.

Omg the experience and professionalism I received by Ms Torres is the best IV had in a while she new exactly what I needed and serviced me with very well!! I recommend this place big time!! Dont forget to ask for me Torres!!!

Mrs. Vivian is a true professional, courteous,pleasant, nice tone. Gave me all of the info I needed took me to see my unit, made conversation that was not uncomfortable, beautiful person very glad she was at work today. Thank you Mrs Vivian.

Been renting here for a long time and I always come back because Vivian is awesome. She keeps the place clean and maintain. I recommend to everyone. Great place to store your things. Please see Vivian she is the best!

Very friendly knowledgeable and helpful staff

This place is awesome, I came in an wasn’t sure about how to rent a unit an the staff guided me threw everything an took there time to explain it all to me.. I highly recommend this business.. they had all the Patients in the world for me..

Jeff at Extra Space Space Storage is a caring, fun, respectable guy. Made the process of renting a unit easy and helpful, explaining everything in detail. The facility is clean and welcoming. I had to stop in the office because I misplaced the code to enter the property and Jeff was very kind. I also met Vivian as well and both are a pleasure to work with at the facility.

This is my 3rd time renting here and I love Vivian. She is always pleasant helpful and with a beautiful smile. I love it here and thats why i always come back.

What can I say but all great things about Vivian. She is a wonderful person. Very helpful and professional. This site is always clean and when ever we need assistance she is there to help and with accurate information. I highly recommend renting from Vivian at this location.

Vivian is the bomb. I rented back in 2017 and needed storage again and i had to come rent with Vivian again because her service is fantastic and she keeps thia place fabulously clean. I love her she is so awesome. She needs a raise.

Vivian Torres is a life saver!!!! BONUS!!!! I am recommending this storage place for EVERYBODY! I love extra space! Thank you! Also Vivian Torres is very King and friendly and has exquisite customer service!

Every time I come in vivian is always in great spirits. She is so kind and helpful. Great customer service always.

Clean storage, good customer service for many years we know them .

Wow! Clean place with friendly knowledgeable staff! Ive rented from other storage facilities before and this one by far is the best.Jeff helped me with my storage needs and made me feel like my stuff is in great hands.Def would recommend this storage place!

Vivian always provide excellent service. I come here for the auctions and now finally I need my own storage unit and she made this transition easy and great. Thanks for being a great person

So pleased with Extra Space Storage, especially Vivian. The facility is always clean and secure but the best part has been Vivian’s unfailing, top notch customer service. She’s always pleasant, has been able to answer any questions I’ve had. She’s an asset to the company and if I could give her more than five stars I would.

Vivian was excellent and well verse. She helped me and explain everything. Place was also so clean. Ive been to many storage places and none like here. Thanks Viv

Ms. Vivian contacted me right away. She was very nice and informative. She took me on a nice ride in her cart and showed me the unit. I’m so happy with the services. And the contract was on a large screen and it even had an electronic signature that I can choose which signature I wanted. She made the process so short and sweet. I’ve rented from several other storage places but she has impressed me and that is not easy to do. I felt like I could trust her and it was no hidden issues or fees. I’m staying here. This is my new Family. I’m so happy 🤗.

This is my second time renting here bevauE of the good service thank you Vivian for being always so kind and professional

The nicest extra space storage workers you’ll ever meet, showed me exactly what I needed and were super helpful!

Ive been renting a parking space here over a year now, and I appreciate the outstanding customer service that I had received. I want to also take this opportunity to thank Vivian for being an outstanding host! You cant beat outstanding customer service, so it is because of her I give Extra Space Storage 5 stars!

I like this place. I Always come here to rent. Vivian and Jeff are great and they always keep this place clean

I never write reviews but I had such a great experience with Ann Marie that I wanted to express it. From the moment that I entered the establishment to inquire about the process to the moment that I completed it two days later, she was nothing short of amazing. Ann Marie was patient, informative, and had such a pleasant personality. I have never used a storage facility before, so I had very little knowledge of how everything worked. Ann Marie explained every detail so that I was comfortable and knew exactly what to expect. I truly appreciate the excellent customer service that I received, especially in this day and age when most companies only care about their bottom lines. Ann Marie, please keep doing what it is that you are doing. You are appreciated!

I had a great experience there! Vivian is very friendly and helpful. The place is clean and well organized. When you call there is no wait and someone assists you immediately and answers your questions. I found them to be very professional. I highly recommend this place!

Vivian is excellent. I enjoy her lovely attitude every time i come here .

I visit the site for pricing and Vivian and Jeff was excellent. I did not rent but the experience was great. I visited other store and they were not professional as Jeff and Vivian. Even the site was clean and convenient. I will be back when I am ready to rent. Price was a bit pricey but well worth it due to there service.

This place is absolutely wonderful!! Great staff and pleasant atmosphere!! Anytime that I am there the staff greets me with a smile and treats everyone in my family wonderfully!! The buildings are kept very clean!! The prices are very affordable!! I would highly recommend this place to anyone of my friends or family!!

I have been here for many of years and the reason why is because Vivian is such a wonderful person. She keeps this place so clean and in working condition. I never have any issues here and its such a convenient place. Vivian makes it very pleasant to stay. I will not change storage facilities as long as she is here.

Jeff helped me out on monday and he was great. I can back the next day and vivian helped me and she is always great. Thanks guys for all you do.

🌟 Excellent Service A+ Thank You Vivian & Jeff ! 🌟🤗 The Process Was Super Easy, Speedy, & Friendly !😎 I Would Defiantly Recommend Extra Storage !🤩The Late Hours For Gate Access Is Convenient !😆 My Favorite Part Is Go Cart Ride To Storage Unit !

Jeff was easy to work with, answered all our questions and provided needed coverage for our needs.

Vivian, the site manager, was incredible. Very service oriented and ensure all of my questions were answered promptly. She was adaptive to an out of state mover with a constrained schedule. Outstanding service!!

I rent here all the time. It’s always a pleasure coming back because Vivian always helps me and makes sure that I am all set. Plus she keeps this place so maintained and so professional about her work. I recommend this location to all my family and friends. I love it here!

Jeff and vivian is great. Always call me to give me courtesy calls. Great customer service

Im so happy I chose Extra Space Storage. I went back and forth between them and U Haul but after my first encounter with Anne Marie I knew Extra Space was the best choice. Not only is Anne Marie super informative about the products and units that they have but shes just a awesome person. I can always expect a beautiful smile a polite greeting and and pleasant conversation. To her its not only business but also its about building friendships and thats whats great about Anne Marie an extra space storage. This is customer service at its best!!

Had a great experience at this location. Tried other places and always ran into a problem or two. Started renting a unit here (at a very decent price i must say) and have not encountered any issues whatsoever. Friendly staff and good security. Would definitely recommend this to anyone who needs a little or a lot, extra space.

This place is great. Every time I rent I get excellent service by Vivian. I recommend to all my friends and family . She keeps the site so clean and maintain. Security has always been great. If you need storage this is the place you want to store at its excellent.

Great service love everything about them

Jeff helped me out a lot. He showed me around and made this process very easy the area was very clean too. Young lady in the office was very nice as well with a great smile.

Called yesterday got some good service from Jeff came by today to see the unit its very clean and everything they said it will be. So yes had to get it. Thank yall.

They are the best storage place ever! They are so understanding and work with you so well. And the manager is the best !

The staff are very nice and helpful. The pricing is also good.

Jeff’s service was superb! He was very patient and had a nice customer friendly vibe. My family and I will recommend this branch and his service to others for sure!

Driving by and noticed this storage place....had a reservation with a competitor....needless to say after talking to Vivian and seeing the units and hearing the accessibility.... It was an EASY decision to utilize the services of Extra Space Storage....GREAT CUSTOMER SERVICE

Vivian is nice but when I moved out there was mouse droppings in a lot of my stuff they should take care of that

Great experience with the staff. We use to store here before and we are coming back due to the great service and clean place. I highly recommend this store.

I had great service and very friendly. Vivian was great and she explained everything perfectly and she is an awesome golf cart driver. Thank you Vivian