TINA and TYREE are the best!First time here and my experience has been nothing but laughter and kindness!I appreciate them for helping me on short notice.

Tyree was wonderful he took the time to explain where my unit was in addition found a cart for me to use ALL of the staff here are pleasant and did not have any problems while using my storage unit. I would highly recommend.

The store assistant manager Valyncia displayed great customer service skills I appreciated her helping me my concerns and needs.

Elijah is amazing. Had an issue with the lock on my storage unit after not opening it for about 5 months, he immediately cut the lock for me and gave me one of the newest locks for free. I traveled from New York to grab some things out of the unit so this could have turned into a nightmare but within 20 minutes, he cut the lock and all was good! Many many thanks!

Excellent customer service, Thank you Valyncia for getting us in and out 🙌🏽🙌🏽

Tina was so helpful and kind. What a pleasure dealing with the staff as I felt like I was treated like family!

At this point I’m definitely being stalked by the employee Tina. I came to the storage this morning and she was at my unit beating the gate down. She suspended my gate access code for no reason. I can’t even talk to the district manager because she keep disrespecting me or customer service because they read the comments on my file & do not know what’s happening & automatically gives you a attitude. I’m being harassed and there’s basically nothing you can do about it. This place is so weird. I was ask to removed my last review but I didn’t. Before that Tina called the police on me for stealing a car which was a lie. She keeps lying to save her job and I’m so sick of. And there isn’t no reasonable person to talk with. This place dont even have climate change. It’s so hot your stuff will melt. I’m tired of companies like this that keep taking advantage of people. Tina is really disturbing and unprofessional no matter how much she smiles. I will never recommend this place. Poor customer service.

Elijah is truly the man. Could not ask for a more helpful and friendly site manager. The facility is clean and easy to access. 11/10 would recommend!

I went to Storage Space the end of July looking for a unit and Tina was very professional, knowledgeable and accommodating. She explained everything to me and was open to any questions I had. Thanks Tina, for all your help!

Tina was a great help, providing some much neede details . Great job

I hate leaving reviews because I’m kinda on the lazy side, but this place is awesome! Elijah Is super helpful and attentive to my needs. Whenever I had questions about my unit...he’s just been super helpful! They entire staff is pretty cool! Great place to keep my stuff. Five stars and two thumbs up!

Great location and easily accessible via public transportation. Gotten a free lock, a free first month and a free 40 dollar Amazon card!! The manager is very kind and helpful!! Would definitely recommend this place!!

Nothing but positive things to say about this location, and particularly Tina who is always on point and ready to assist any time I need. Initial rental process was quick and painless. She even calls when your monthly payment date is approaching. 5-stars just on the strength of Tinas customer service. Would definitely recommend this facility.

Elijah was accommodating with obtaining my storage space. When I was confused about my bill, he was able to clarify it, which made me comfortable with the service. Amazing customer service.

Outstanding service at the front desk! Tina is amazing!!

Tina was super helpful! Really enjoy being a customer here.

Staff was professional and extremely helpful. Elijah was great - he helped us navigate on our first day and offered useful advice. Facility was well maintained and organized. There were plenty of dollies available. Overall highly recommended!

ElijahIs a kind and respectful person to deal with he helps make my stay at self storage a pleasant one thanks

Tina and Valencia are Amazing and made this experience efforrless!

Store Space was a great storage option for us to keep our stuff in Philly during COVID. Elijah was super helpful & friendly throughout the whole process!

Tina was so kind and helpful in my move in process! I really appreciated her help and professional guidance and she definitely made the process more enjoyable.

The place is great my things have been for5yrs no problem

Tina was more than helpful and great with pleasant personality with great customer service

Elijah at the front desk was friendly and helpful. The storage spaces are average but the customer service and friendly employees are fantastic!

Elijah is the BEST!!! HE was so helpful to me when I needed help.

The manager Tina was so helpful and patient with explaining all the information of company.

Tinas the BEST❤🙏🏽😇

I just booked a storage unit here and Tina helped me through the whole process. She was very friendly and knowledgeable. I would definitely recommend this location and make sure you ask for Tina!

When calling no one answer the phone or returns your call.

Awesome service. We were helped by Tina and she was very loving and helpful

Great service, Tina helped us a lot being friendly, outgoing and providing us with lots of important information and resources.

It was super easy to deal with the booking process. Tina was terrific to work with - courteous, knowledgeable, responsive!

Elijah was very well mannered and helpful with guiding me through to my storage unit and answering all of my questions as well.I definitely recommend this place 👌

Great and effective service, helped me through the whole process which was very quick. Definitely glad I chose this location.

Do not rent here unless you want to risk having your storage broken into by employees. Ive been renting here for almost a year now and they recently had renovations around Jan. During Jan my storage and a few others were broken into. The day I found out they refused to give me any info to file a insurance claim. I went back another day when police were able to do a report and thats when I was given the insurance info. I called the insurance ppl the other day to check out my claim status and was told I had to do all of these extra things to have my claim processed. None of this was told me in Jan. One of the things includes getting a report from the facility manager which is impossible because they never talk to u directly. The front desk has to call them and they never give any specific info out. This experience has been the worse. Im a victim of theft and they are making it hard. Not only that but because they renovated the old building I have to pay an extra $20 every month. I cant wait to get my things out of there!!!

The staff, especially the manager Elijah, was very helpful throughout the entire process and quickly handled and responded to all concerns Ive had. The only issue I have is the front door. It constantly sticks and is hard to open at times which is inconvenient.

The rental prices for my storage unit have gone up 3 different times now. It started at about $83 a month and is now at $113. There is a light mouse problem although is seems to be getting better over time. Nobody is ever in the office to assist in person from my experience. Besides those aspects its ok if you have simple needs. Pretty easy access to get in and out of the facility, and has pretty good operation hours.

Elijah was so nice to me! i felt like i chose the right place immediately when i met him!!

I went back to store space Self Storage and it was much better hand cleaner. I meant Tina and she was very nice and helpful and understanding. I would like to thank her very much for helping me Resolve my issue. 👍

I just went to access my unit, no one was there at the office at 4:15pm and they dont close until 5:30pm. Customers are supposed to have access to their units until 10pm. My access code isnt working and there is no one there to help me. And theyve raised the rent twice within the last year. Poor service. Would not recommend.

This place is great! Ive been using you guys for over a year now. Whenever I have an issue, its immediately addressed to the best of their ability. Matthew has been very helpful with all of my questions.

This was my first time using any form of storage, and Matthew made the experience as simple as possible. Very professional and helped me pick the best storage size for my belongings. 10/10, would recommend!

She was very helpful and understanding

Elijah gave excellent customer service Thank you!

The manager Elijah theeee best he will definitely help with wateva the problem is the best way he can and hes super nice

Dom has been great these last couple of months. They work with you as much as they can and are professional. When they have called to remind me of my payment, it never feels like Im being hassled. Ive been storing my things there for a little over a year now. Good staff.

The three was from my first experience, in reality, its clean & Safe within.Here are some pointers: Make an appointment and look at different sizes so that you wont block yourself in.Im going to upgrade to a larger unit,. Friendly atmosphere .

We were so stressed moving from our business during covid-19 but the team here really handled everything so professionally and put a smile on our face. They gave us a second storage space so close to our original. We would highly recommend coming to this location.

Elijah had great customer service skills!

Nice clean place

Helpful place in tine of residential transitions😝

Easy pick up my unit. Elijah was quick and helpful in giving me my information.

Very personable manager, great customer service. Explained the process to me quickly and thoroughly. Whole staff worked well together and was polite.

Nice storage place with friendly employees

So the manager the lady with the red hair that thinks it’s ok to smoke cigarettes around customers has definitely made this a bad experience for me I’m waiting outside she walks up cigarette in hand first thing she says I’m from St. Louis so idk what’s going on give me a min completely dismissed my concerns and on top of that she speaks very offensively and doesn’t know how to speak to customers she is a horrible representation of your company and should be retrained on management this is coming from a person that works in hr. She doesn’t know anything And completely lacks empathy hire someone else

The staff is helpful and they are usually the cheapest.

Michael was very pleasant. He did a great job. Would recommend him to work at this site. Store place should keep him here.

The manger at this location is the best and they work with you in this crazy time I was so behind with being out of work but the manger was able to help me out I am very gratefully for the help and dedication the manger showed me.

Great customer service!

This place is the worst. No lights in my unit worked from day one, and the movers had to move my stuff in in the pitch black. The manager apologized profusely but never fixed them.Fast forward 8 months later and I’m being told they aren’t obligated to provide light in my unit. This after I made 6 calls over a week and a half to just get a response. Save your $350 a month for a legit facility.

Great prices and policies (prorating, 1/2 off 1st month, etc.). Great staff on check-in. Friendly, efficient and helpful. Facility is kept nice and easy to navigate. They provide carts for free to move your stuff. They even give you a water and the prices for supplies (tape, boxes, mattress bags) are very reasonable (some cheaper than Home Depot). This is an old warehouse so the heights are low (

Super convenient and great prices. An employee named Michael helped me set up my unit and he was super kind and helpful

Love the customer service. We have rented storage here several years in a row and Reggie always remembers us. Great man, makes us keep coming back. Love that they keep updating and improving the property. Would like to see lines painted on the floor from elevator to elevator to help navigate the huge building better. But I would recommend this storage facility to everyone.

In the process of a face lift🤔, so a little difficult to maneuver to get to my storage spot, staff should get raises for enduring construction. yahoo

Its good space, at a good price.

Yessssss Mike was like my Savior in that place .. I switched 3 different units n like 15mins & he wasn’t even mad ! Shoot he just kept showing units until I was satisfied.. that was so peaceful & pleasant.. then u had Dime n the front well n the store.. cracking jokes handsome & funny wit a job ladies here’s ur chance... bottom line I was very happy wit not only my unit but my service.. they some good brothers running that store !!! Thanks again guys...

Very nice and clean. Great staff

Thanks to new manager Elijah, my problems were resolved in a timely manner . Great customer service !!

Pleasant atmosphere

I had a storage unit at the Lancaster Ave location in Philadelphia, PA. They auctioned my unit, after I prepaid the rent. I have bank documents that indicate the payments as well. This is an urgent matter, as I need my items. The unit contained a full 3 bedroom house full of furniture, clothing, electronics, appliances, personal and private documents, as well as my degrees. I had insurance and everything. This matter needs to be rectified immediately or I will take legal actions

Great people. Will help you out if you just let them know whats going on. My father had storage there for about 5 years and when he have to go in the hospital and I am late making his payments they always work out me. Great place.

Excellent, excellent customer service. They go above and beyond to provide their customers with the best experience possible from beginning to end. Made my stressful move a little easier and I greatly appreciate the help of staff. Highly recommend.

Dominique was very friendly & accommodating.While I was a little leery about renting he eased my fears.

The staff is completely useless and so is the corporate number. The hours posted on the door say access is available daily from 6am-10pm and 24 hour access is available( I guess by special request) turns out these hours don’t go into effect until January. I am only able to access my unit when the staff is in the office from 9am-7pm. This was not explained to me at the time I signed my lease. This is extremely imconvient.Management refused to give me a full refund if I decided to cancel my contract. Do not rent here!!!

They were very helpful. Great experience thank you

This is by far the best storage place in Philadelphia.Best value for money, good location if you are in University City (although the neighborhood is not the best, to say the least, the Street itself and the area near the storage place is industrial and felt safe whenever I went there), and extremely friendly and helpful staff.We stored our belongings there for 4 months and everything remained as it was when we stored it.The only con is the limited hours, if you are working.

Management sucks he some times be there clock in walk out.

Good customer service, clean sales area, AND clean, safe looking storage units.

This is a really great storage facility. I have items in here so far I feel safe with them there

Customer service was good especially by Anthony he was over the top helpful, but the storage area was really dusty.

Its not 24 hours an the prices is a little higher then most but its close to public transportation 52 bus an 10 trolleys wich brake down some times.

The manager was pleasant and very helpful, he honestly took the load off my shoulders

Great

No visible staff. It was super dark, and there was no illuminated signage to identify light dials. My mother (who rents a space here) almost fell. I called their number twice while we used cell phone flashlights to see inside Moms storage unit.The folks I spoke to couldnt reach the person who was supposed to be physically present at the facility.

Friendly staff, ready and willing to help, clean and priced right for your needs.

Friendly service with a smile and very courteous

Lobby gentleman professional, informed.

Im not really good with names. I believe its Anthony and a young lady who always help me. Anyway theyre always polite and helphful. Plus you cant beat the prices here!

Do not store your stuff in this place. To high and you might find some of your stuff missing. I had a tool box full of tools and it dissappered! When I called and inquired about it, (twice), I was waiting for a return phone call and never got one.

Nice spot, great representation over the phone and in person

Good place, prices are too high

Rented there for less then a month and my belongings were damaged by rodents,the staff said it often happens at that location and he hope I paid for insurance which I did but they refuse to help me let alone talk to me SMH now my children is without a bed smh the worst experience EVER!!!

They have free cold bottled water.

Good location and good customer service

A little high for space but clean and well lit

I wish it was 24 hour an cheaper

Nice place, remodeled and friendly staff

Awesome service!!!!

Storage doors latch attaches to storage wall but wall was loose.

The customer service here is horrible along with the hours. If you’re a working person and need access after work I don’t recommend this location. They don’t open on time and don’t answer the phone during business hours.