Joey and staff were wonderful! Fast response, honest opinion about service needed, and helped me out in a jam. Don’t hesitate - call them! Can’t say enough good things!
He showed up on time. Actually a few minutes early. He fixed my old single panel garage door and did not try to sell me a entirely new door.He charged a very fair price and did an excellent job. Very happy customer!
Don was great! On time, knowledgeable and efficient. He didnt try to up-sell, just fixed the problem for a fair fee. Highly recommend!
My first experience was great. Fixed my garage door spring and installed a garage door keypad.Second experience, my garage wall button didnt work consistently. A technician came out within 24 hours and helped out immediately. After installing a wall button, we discovered it wasnt the issue and the owner worked with me to remedy the situation. I would definitely call this company again. Thank you for your dedication to customer service and a quality product.
This company is great. I called for service after discovering my garage door wasn’t opening. I tried to fix it myself, but the issue was beyond me. They had someone to my place within 30 minutes and the door was fixed just a little over an hour after making the call. Don handled the issue quickly and professionally and even made sure to program my car to open the garage door. This is definitely the company to call.
Awful experience. The technician made me buy replacement parts at 300% to 400% mark-up price. After he left the whole garage opener collapse. when the technician was called back and came, he said everything was working fine when he left and he did not know what happened. I had to call another garage company the next day and do everything again.
When I called to ask for service, Mr. Files responded in less than an hour. He wasnt able to fix my problem that day because he needed to order parts from out of state. When the parts arrived, Mr. Files and his crew were at my home right on time (a few minutes early, actually). They completed the job in less than an hour. They were professional, courteous, and efficient. I cant recommend them highly enough. Whether you need repairs, replacement, or maintenance, call Phoenician Garage Door and Repair.
Phoenician Garage Door did a fantastic job! Timely and competitive pricing. Thanks for the professional and quick response!
These guys were great from the start. Had a tech out the same day and a new opener installed in about an hour. Prices were fair. Could not have been a better experience! Just call then and be done with it.
Joey came out and made major repairs on two properties for us. One was scheduled and one was an emergency repair. He already had a full Saturday but managed to make the second repair late in the afternoon. Very happy and highly recommend. His pricing was also very fair and his work quality unsurpassed. He was always very professional as well. Thanks to Joey and Phoenician Garage.
Live in far East Valley and an older garage door opener abruptly stop working one evening and I needed to leave town the next day.Called a company I used before and liked but they couldnt get to it for several days.Phoenician has good reviews so called them. He was out next morning. Unit was not salvageable, but his truck is well stocked and he had a new drive, belt, and openers installed and operating in 2 hours.Great service, very personable, and the price was reasonable, especially for the distance he had to travel.
Best possible recommendation! Joey is prompt, professional, and knowledgeable, with an open, friendly personality. He gets right down to work. He solved a somewhat tough problem involving the sensors on my garage doors. He earns his high marks.
Joe was so friendly and helpful in the set-up of my new garage door!! I love the app feature of knowing when my garage door has opened or closed!! Admit it...weve all been down the street asking ourselves Did I shut the garage door? Just open the app and you will have your answer! Thanks Phoenician!
If you thought customer service was a lost art, leave it to the owner, Joey, to prove you wrong. I knew from the moment he answered my call on a Sunday morning that I made the right choice. Joey is personable, no bs, focused on customer satisfaction and doesnt nickel and dime you to do a good job. If having to get a garage door fixed means having a good experience contact Phoenician. Thank you Joey!
Joey is Arizona’s “Gold Standard” when it comes to servicing, repairing, installing anything garage door related. He replaced my garage door opener promptly, expertly and the price was easily the best in the Valley. Simply the best.
Joey is the BEST! During the years we have used several companies but Phoenician Garage Door and Repair is just a step above. Very professional and trustworthy!
I called Phoenician Garage Doors last week and told them that my Garage Door was in Horrible Shape and I needed an Appointment and that I work all the Time and Couldnt be there and I was told that it could be repaired without me being there and that was Music to my Ears. Joey came by my House today and Fixed my Garage Door so well, that when my Wife got Home and parked her car in the Garage, she noticed it and texted me right away that its was working great. Shout Out to the Man who made my Life Better, Happy Wife, Happy Life! I would Definitely Recommend Phoenician Garage Door and Repair to all my Family & Friends.
Arriving home i thought i didn’t push the button exactly. Turned out my garage door closed then only opened a foot. I looked for recommendations on my Nextdoor site and Phoenician Garage Door Repair had more than any other reviewed garage door companies 13 of 13 @ 100% reviews. That was good enough for me.They were at my home within the hour and due to my full garage came out the next morning once my son moved his things. I was very impressed with the repairman and my door is now quieter and operating smoothly.Highly recommended !!!
I live out of state and was looking for a trustworthy business to assist with garage door issues. Awesome experience, great communication and fair pricing. Glad I chose Phoenician.
After 27 years of heavy service on our garage doors, they decided to take a long rest. After reading the reviews for Phoenician Garage Door and Repair, it was evident that the owner, Joey Files, was doing something right. I called him and he promptly visited, diagnosed and suggested two, new openers. We discussed various options and he gave me a firm price. The next day, he was ahead of schedule and had both openers installed in less than two hours. He is professional, neat, a wonderful listener and a great communicator. Unfortunately its impossible to give him 10 stars, because thats how happy we are with his company and installation.
Joey repaired our broken spring and and a few other issues with our garage door in less than 2 hours from the time I logged on to Phoenician Garage Door and Repairs website. We are very impressed with his prompt, thorough, and friendly service--and, at a reasonable price.
Joey was prompt, courteous and professional. He showed me what was needed to fix my garage door, and gave me a price. He showed me what should be done and what would need to be done in the future, but could wait. I appreciated that because I have an old garage door and new it would need more repairing. He did a good job on the door.Phoenician guarantees their work, and has very reasonable rates. They use good parts and provide excellent service. I will definitely use them again and can recommend their services.
They provide rapid courteous service. Joey was able to complete the repairs very quickly and competently. Excellent company.
Don was an excellent and friendly technician. Thank you much!
Great service, came on a Sunday, very professional,. We are extremely pleased with the response and the repairs made to our broken garage door. Costs were reasonable to boot. Would highly recommend Phoenician!
I called 4 garage companies after my door was backed into, three of the four said I had to replace the door, prices ranged from 1100 to over 2000 and timing was anywhere from next day in stock to 2-3 weeks. Phoenician said they wouldn’t quote till he saw the door, which made me a bit nervous thinking oh boy here we go....but, not only did he show up same day, he said, I can fix this no replacement needed. He also looked over my whole system, lubed it all up and steered me away from adding a spring to save money. I have to say this is one of the first repair services I have had the experience of a really honest guy with scruples and am so glad to have my problem solved with a couple of hundred dollars rather than what these other companies wanted to do, without a even looking at the damage. Highly recommend Phoenician over anyone in the Valley! Straight shooter and takes pride in his work!
We had a mishap where our garage drawer jumped its tracks at 8pm on a Saturday night. It was fixed by 11pm that night with no extra charges. Thats what I call blue ribbon customer service.
Joey is honest, knowledgeable and wont try to sell you something you dont need....Youll be so happy you called him.
Most professional Garage door service I have ever dealt with! Thanks for the most excellent job and follow-up service!!
Its so refreshing to find pros in any industry that are not only good at what they do, but also honest. Do not hesitate to contact Joey at Phoenician Garage Door & Repair. My garage door was making a loud popping sound and one of the metal braces had ripped off. Joey showed up, advised on possible root cause and then made the repair. No upselling. No nonsense. Will definitely use again and refer as many people as I know.
Great service, highly knowledgeable, great price! Joey is the best!
Excellent service. Was prompt to respond. Didnt try to up sell. Would definitely recommend.
Great workmanship, service and theyre true professionals. Highly recommend if you ever have garage door issues.
Very professional, very efficient, and gets the job done fast.
Called in the morning and I had Joey out and fixed my problem Same day service. I figured I would be stuck all day. Great service. Thank you
Very professional, friendly and honest. Would recommend to everyone!
He was quick to arrive during holiday week and did a great job as door panel was hanging off the track.
Great job. Anxious to please.
You have our business for life! Our garage door was dented due to my fiancee backing into the door. We called another company that quoted our repair $1,400-$1,600. My fiancee looked around and found Phoenician Garage Door Repair. The door was fixed in under one hour and he charged us $375. (Our door did not need to be scrapped, as previously suggested.) Joey is an ethical, efficiant, and considerate man. Thank you!
I had the problem taken care of within two hours. So helpful..
The repairs to my garage door were done quickly and efficiently and at a fair price! I would use Phoenician Garage Door and Repair again and would recommend them to others!
This company did a great job getting to us right away, and treated us fairly on the price and made our door and opener as quiet as it ever was.
Great service and garage door opener replacement.
Honest, quality work from a man who stands behind what he does. Go nowhere else.
Same day service! Friendly, professional technician!
Had a garage door that was not closing properly but felt there was some life in it. It would go up 3/4 of distance up and think mainly it needed the up/down settings changed. Joey came out and told me it needed to be replaced. If there was any life in it, by the time he inspected it and fiddled with it the chain broke and the settings were completely gone. I was hoping to spend 60 for a quick inspection and to have the settings changed and get some more life out of it, by the end I had a completely broken unit. He wanted 375$ to replace it then and there. I went and bought a new door online and fixed it myself in 2 hours for half the price. In his defense he did grease up the door itself and taught me several useful things about garage door maintenance, but overall not a great experience and would not recommend again.
Phoenician Garage Door is responsive, quick with reasonable costs.
New garage door in 3 days.Cant say enough about Joey the salesperson and Joey the installer.Excellent!
Professional and fair.