This was a great place with Dr Vincett. But since he retired we have had nothing but inaccurate prescriptions. Not coming back after 17 years...

Dr. Maggie and her staff (Mim, Cheryl, Sandra) were incredible – 10/10.I am particularly satisfied with the depth of Dr. Maggies examination and her detailed explanations to questions. Her ability to explain things in understandable terms is top notch and I was able to understand my condition better. Thanks again Dr. Maggie!Also, they have a large selection of frames and Cheryl does a wonderful job helping pick them out.I would definitely recommend this practice to all of my friends and family.

Easy to get an appointment for the next day however I am it impressed with this office. Been going there for few years and it slowly declined. I wear both contacts and glasses but only went for contact lenses exam. The doctor did not offer any new contacts for me until I asked for them but then office did not have a trail pair for me which they said they would order (ok, no big deal). Two weeks later, I am still waiting for the TRAIL pair of my contacts and I have called the office 3 times to see when they are going to be in and every time I call, the receptionist takes my name and number and says someone will call me back- which is yet to happen. However when I made the appointment, I got a call from the office within 2 hours to get my insurance info as I made the appointment online.

Woman at the front desk was very rude. I previously paid for an appointment to get a prescription from them, and they would not give it to me or another doctor. To my understanding, withholding/not releasing a prescription to the patient is illegal. (I recorded this entire conversation.)I needed to get contacts asap, but they told me I could only get them from them, which I cant do because Im currently away from home - so she made it impossible.I dont recommend this place at all.I would go to Carlisle Vision Care instead.

I think Dr. Vincent is very good! I travel over an hour to be seen by him. The office staff is very friendly and accommodating. Not happy about waiting 3 months for an appointment. Never compared prices but I think they are pricey. I guess you get what you pay for! I never have any problems!

I took my sons to Vincett when they were still in elementary school. I was not willing to trust their sight to a fast food optometrist. The care and amount of time that was spent with my boys made me realize that I made the right decision. My boys are now 20 and 23 and they still go for the excellent care offered.

My family and I have gone to Vincent for decades, and have never been disappointed. Theyve been personable, professional, and attentive at all times. The office has aways been clean and welcoming.... Hats off to Kathy who took care of us since our first visit.!!

We have been going here for many years. The Doctors are so nice. We never have to wait long for our Appointment. All the Employees are so nice & professional. We stop back often to get our glasses adjusted.

Dr. Margaret Nikituk, D.O. at Vincett Eye Care Associates is Pittsburghs most compassionate optometrist. I would not trust anyone else to oversee the health of my vision and eyes. She is highly trained and educated on the newest laboratory technology and research findings in optometry.

They are not transparent about the prices of contact lenses at all. When I scheduled my appointment, I specifically asked if they charged a contact lens fitting fee. They told me they did not. However, after my appointment, they told me that I either had to purchase my contact lenses directly from them or pay for a fitting fee to get a copy of my prescription.This was frustrating, considering I chose to go here over another eye doctor that was closer because the other place was upfront and told me about their fitting fee over the phone. I chose to purchase my lenses from Vincett, because I figured this would be cheaper than paying the fitting fee. However, they charged me $90 per box and 1800-contacts had the same lenses for $50 per box.I found the eye doctor to be very professional and he took the time to ensure that my prescription was correct. But I will never return due to their lack of transparency with billing.

Great care is taken to make sure every thing is exactly as it should be, from corrective lenses, to contacts, to frame choices, to eye health. Service is prompt and professional. If I had an eye health/vision problem beyond the need for glasses, I am confident that this group could provide the needed services without my having to be referred elsewhere. I have been a patient here since moving to the Pittsburgh area 10 years ago and I would not consider changing eye doctors.

The staff is welcoming, the optical assistance is knowledgeable (and not pushy), and my optometrist Dr. Vincett is the best I have encountered. He provides friendly, thorough care and always takes the time to answer my questions and explain my options for vision correction. I have been a patient here for several years and wouldn’t go anywhere else.

Not the same with new ownership. They told me all the prices have been lowered, but then they charged me an extra $100 because I was a contact lens wearer. I asked for the cost of visit before going and they said it was only $10. No mention of the new $100 fee.

Prior to the appointment, I was advised by the staff that my health insurance carrier would cover the cost of the office visit. A month later, they said it wasnt and wanted me to pay the full price. I would have delayed my appointment had I known.Their contact lens are grossly overpriced. When I received my last order, it contained the wrong prescription. They didnt even realize this error. I wore the wrong lens for three days before I figured out their screw up. This place is an ongoing disappointment.

This place is terrible. They never mentioned anything about a fitting fee for contacts. So when I called to get my prescription, they told me I had to either pay the fee which is almost $200 or buy my contacts directly from them which are very over priced at $200. This is against the FTC, you are supposed to receive a prescription of your glasses and contacts at the end of you exam even if you don’t ask for it. IT IS YOURS. This place is very unprofessional and they only want your money. And not to mention my appointment was scheduled at the offices lunch hour so the doctor was late to see me and her breath reeked of onions.

Ive had a really bad experience here. The place is modern and nice with all of these up-to-date machines but the staff is rude and the cost is 20% higher than other places (cause you have to pay for all of that expensive machinery). They upcharge on the contact lens like crazy. Then I had an issue with my contact lenses and the doctor wanted to charge me extra to see her again! Which I didnt do. Then I wanted to change from two week contacts to dailies and they wouldnt approve the change until I went back in for another eye exam. This place is only out for one thing--YOUR MONEY! Dont fall for the glossy atmosphere. Its a money suck.

Great service. Kind staff. They get you in an out as quickly as possible.

Vincent Eye Care has always been professional if its an emergency they get you in or if you need your glasses fixed they do it now try them youll like them

Great, prompt, service and friendly educated staff, they know what one needs, to them at Vincents Eye care thanks for the service of a least 20 to 25 years

I visited Dr.Vincetts office about five times. The office is nice clean and the employees are very kind. However the doctor is very rude, Dr,Vincett never said a word to me. I recommended my nieces to him, when I came to realize how rude he was I apologized and ask them to not go to his office. I am so upset with myself that I hadnt realized the ignorance until after the 5th visit. I guess because the others were so kind. But dont we as patients want the doctor himself to have good bed side manners?

I have worn contacts my entire life. When I got a trial pair from Vincett, my corneas ripped. i called and begged them to help. they made me an apppointment for 7pm that night (it was 1pm when it happened). I Couldnt see. I Couldnt drive. helpless. My sister took me 2 hours early and begged for me to be seen or what our other options were for immediate help. The woman at the desk goes Sorry. Your appointment is at 7, not 5 as im blindly screaming and begging. After a hospitalization (thanks for saving me UPMC!) I return to Vincett a few days later for them to say things are looking up! my eyes are STILL blurry. no sympathy. no apologies. 0 out of 10 would not recommend. Awful customer service. It was like a joke that I couldnt see. awful awful awful.UPDATE: took weeks for them to send me my glasses prescription. Then would not send my contacts prescription. It took me to order them off of a website (since they contact your doctor) for them to call me ask Why did you do that? No compassion !!! if you are looking to be treated like a decent human this isnt the place to be.I WISH I COULD LEAVE ZERO STARS.save yourself the same money and effort..

They all seemed bothered from start to finish like I was impeding on their time. Scheduling and seeing the doctor, who was very impersonal and curt.

Terrible experience. They overcharge and was not clear about the fee at front. WIll not return and not recommend.

The staff and eye doctor are always very kind and efficient. They always are on time for the scheduled visits.

Excellent service and care always for years, no complaints!

I have been going to Dr. Vincett Jr since I was in middle school and got my first pair of glasses, now almost 40 Im still going there and brought my 6 to to get his first pair of glasses.