Highly recommend supporting Brighton music Center. A good friend of mine gave me a fender Mexican precision Bass guitar that had been in his family for 20 plus years. Hardly used but had a lot of wear and tear. I took this bass guitar to Brighton music Center to resurrect it and they did just that! Matt Sabbath, who was the tech that worked on it did an absolutely amazing job bringing it back to life. Also, Ive always had such positive interactions with the employees that work with their (including Matt) when talking about various accessories for my Bass guitars as well as exploring a new amp (still saving up for the last one!).

We visited Brighton Music center today to test out some different instrument options as my daughter was struggling with the flute. Brad was professional and personable with both my daughter and I. I was very impressed with his knowledge and ability to connect with my daughter so quickly. Well worth visiting the store to test out instruments.

Very friendly and helpful, low pressure sales. Prices are competitive, but at times slightly higher than online stores. I believe it is 100% worth the little bit more for the advice and assurance in quality. I have a child in voice lessons with Amelia and she is wonderful!!! This is a local gem and I hope people shop here to keep them successful. I have so many good things to say about this place and Im sure you will too.

Everyone at Brighton Music Center is extremely helpful. I’ve always had great experiences when I buy new equipment or get my instruments cleaned. If there’s something I need that requires a special order, they are all happy to work with me so that the proper item is ordered and, if necessary, delivered.

As a drummer, I have been going to Brighton’s Music Center since 2018.Brad, Pete, and Matt have always been helpful to me.I have gotten a nice drum throne, cymbals, drum sticks, and hi-hat stand from them and have been really happy with the purchases from them.Bobby

I will NEVER let ANYONE touch my guitars for repair or set up! Period! They are the best and I have 7 guitars they string and set up. My guitars play like a carpet! Tha action is perfect. Thank you Matt!

Great store! Excellent and knowledgeable staff! Support a real music store, locally owned!! I have rented quality instruments for my kids many times at an affordable price!!

I drove well out of the way, past places offering the same services to have my instrument repaired here. They are fairly priced and honest. I would definitely recommend Brighton Music Center!

Brad and everyone at Brighton music center have been amazing to myself and each of my children as we have started and continued their music careers. They have been helpful and kind. I recommend them to every family I know that is getting their kids into a music program at any school in the area. I am so thankful we picked this business. I cannot say enough nice things about them!

Awesome music center. Always so helpful and knowledgeable. Fixed a badly broken guitar and did a fantastic repair.

I went to Brighton Music today to exchange a rental and pick up a new rental for my sons who are in elementary band and orchestra. Everyone I was in contact with was extremely pleasant and helpful. I will continue to use Brighton Music and highly recommend them.

A+ people that gave me a fair offer on my bari sax. Everyone was kind and Brad handled everything. No fuss, no muss! And the cherry on top was that it was the horn was going to a local school in need!!!

Matt is absolutely wonderful. He is so knowledgeable and very helpful. He is the one I trust. This is a company that is really supportive and caring.

Friendly and knowledgeable staff. Reasonable prices. We have rented and purchased numerous instruments from them, and will continue to use Brighton in the future.

I have been going to Brighton Music for 30 years or more. Always a great experience. Brad, Matt, and all the staff are friendly and knowledgeable. I would never go anywhere else. Great store great people.

They are a great place to buy for first guitar or your 10th one. They service and setup you up before ya leave or you can come back for a quick adjustment. Prices are awesome and they can also order almost anything you want. They sell and order Ibanez guitars if youre into getting a great guitar.I definitely will be back to shop and order from here.$30 gets you strings and full adjustment. So if your not as good at it they will re-string and tune to your hearts content.

Very knowledgeable and honest employees. Got instrument fixed ahead of schedule. Highly recommend this store.

Friendly and knowledgeable staff. Rental program is wonderful if your student is trying out an instrument and they even deliver to your child’s school!

I got my first bass guitar from Brighton way back in high school. 20+ years later they always seem to have exactly what I want when I walk through the door. Quality products and amazing prices. The staff is always ready to drop some knowledge and help me get exactly what I need!

Such a helpful and friendly staff, with excellent service. They made my shopping experience a breeze, especially for someone who is uneducated in the field of music, but a mother of a student musician.

I went to Brighton Music Center to rent a trumpet for my 4th grader. The staff was extremely friendly and helpful. The price for rental is very reasonable!

Every time I walk into the store, Im greeted with a smile from the staff. Matt, is always willing to help out with selecting the right gear for the right skill level and allows you to ask questions comfortably. Thank you.

Great place! Have been going there since the 90s.

Brad is the best! Very helpful and knowledgeable. Friendly service. Customer for life here.

My instrument needed basic maintenance/repair, brought it in here and was finished in 2 weeks. Standard pricing based on other places I’ve done business with.

Brighton music is my go to place for everything music. The staff is knowledgeable and friendly. The store on Babcock Blvd even hosted ukulele jam sessions prior to the pandemic. Great inventory on many musical instruments and music books. You won’t be disappointed. 👏👏

We just bought a used trombone for my 9yo. I went in to purchase a new case and cleaning kit for it and of course asked questions. They got us all set up. Were also looking at signing up for lessons there as well.

Choosing Brighton Music Center as the place to purchase my new flute was a great decision. I was given the opportunity to try 3 different flutes to see what I liked or disliked about each. The customer service was fantastic and genuine. The people there care about their customers and their satisfaction. I would recommend Brighton Music to anyone who needs an instrument, or anything at all music related.

I’ve been going here for over a decade. They are the most friendly, honest and patient crew. I recommend them to everyone.

Really great experience renting an instrument for my daughter. Staff is very friendly and helpful!

Brighton has seen my 4 kids through the rentals of 6 different instruments & has been a source of countless gadgets like picks & sticks. A great place with great people!

Meh, after driving around to shop’s and happening upon a store that sells “viola” we’re told we need to make an appointment. I’m sorry my high schoolers been playing since fifth grade and we already know what we’re looking for. Apparently nothing from a store that can’t accommodate a customer from out of town, more than seventy miles. Disappointing

The staff were great in helping us get set up with my sons first instrument for school!

McKenzie made the process of getting instruments for my children painless. She is an amazing asset to this business.

Be competitive and keep up the good prices

Knowledgable and helpful. Really fun and welcoming, non-judgy experience!

Every time I go into the store everyone is so friendly and pleasant. We recently went in to try out new flutes for my daughter. Brett was very helpful and knowledgeable in leading us to pick the perfect flute for her. We encountered a few issues with the financial side but they worked hard to figure out a solution that was good for us. Thank you so much! I highly recommend Brighton.

The staff at Brighton Music center are very knowledgeable, kind and always willing to help. I’ve bought and rented plenty of instruments from Brighton over the years and would strongly recommend them!!

Brighton has been a cornerstone of the Pittsburgh music community for years. It was a special moment to walk in with my son to get his first instrument. It’s been a while but I rented my first instrument for band here as well.

Great service for a small cable connector! Thank you so much! 👍🏻👍🏻👍🏻😜

The only place I buy music equipment! The customer service is outstanding and every employee is highly knowledgeable and more than happy to help!

Really knowledgeable staff, Vince was kind and helpful, Doug was informative and the older gentleman (sorry bud, was it Patrick?) was friendly and sweet. Nobody is ever pushy. They also know their stuff.

Today I made my first instrument purchase of a 4/4 Violin. Matt, one of the sales techs and music guru, helped me select the best instrument for my current knowledge level and price range. The entire building was IMMACULATE. They have excellent cleaning strategies in place and have set times for people to come in and look at instruments. It was one of the best handled Covid 19 buying experiences Ive ever had. Thanks to Matt and the team, despite computer issues, for answering all my questions and being patient with me and my unpracticed fingers.

Knowledgeable and friendly staff. Very helpful and helped me find exactly what I was looking for. Great job!

I am completely satisfied with the service and helpful advice that I received from Brad. He was very knowledgeable and patient in answering my questions and concerns. I received the guitar sooner than expected and could not be happier. Many thanks to you all.

I came in for piano music for a gift. While I browsed with my two young children (5 & 2) in tow, I felt they were unwelcome in the store. I’ll order future music online rather than patronizing this local business thanks to this visit.

The people here seem to really care about their customers. The service is top-notch.

Bought 3 packs of strings one string broke before finishing tuning. Though single strings are less than 2$ didnt replace defective string even with another 30$ purchase. Doesnt make me want to spend more money here.

Lady said they have everything but banjos...but I saw one. I bought a tambourine and shopped guitars. I will buy a guitar here when Im ready!

Matt Sabbath at Brighton is the man! Every time I take my guitars to Brighton for a setup or repair he makes sure that the instrument exceeds my expectations before I walk out. Ive also purchased a few guitars from him over the years and he always makes sure that the one Im getting is perfect in every way. Ive been going to Matt at Brighton for over 10 years and he has never dropped the ball when it comes to workmanship and transparency about anything. Brad, youve got one hell of an employee on your hands!

Their employee Matt Sabbath is THE [guitar/bass] MAN. I just bought my Tanglewood Blackbird Series from Brighton via Matt and am most definitely not disappointed. Matt has taken the time to get to know me and my playing style to 1)make sure that Im getting the best instrument for what I do and 2) make sure I get a killer setup along with it. I will never take my guitars to anyone else but Matt at Brighton! To Brighton Music Center--You are beyond lucky to have such an incredible employee!

Super easy and friendly service!! Highly recommend!!

Great products and customer service! Glad to be a customer for over 15 years.

Good store with great prices and a knowledgeable staff willing to go above and beyond.

I used their website to place an order. Ended up running into a small issue which they quickly solved. Great and friendly people. Thanks!

Very kind and extremely helpful staff!

Knowledgeable people, good stock. Definitely recommend!

Ever since the ownership has changed hands this store it has been going down hill fast. The owner of the shop only cares about making money and not the customer or the employees. He talks down to them right in front of customers waiting in line. Appalling... Also the lesson program has dropped off a cliff and most of the good teachers that has been there for years QUIT ....Stay Away!!

Very helpful and friendly staff!

Brighton music Center at this location and the original one in Brighton PA are two of my favorite local music stores. The North hills store is closer to me so I spend more time there. Every time Ive gone Ive been treated very well and the staff is not only friendly but very knowledgeable. Ive also gotten several very good deals from these guys, especially during their anniversary sale with their spin the wheel discount game. If youre looking for a local musical instrument supplier who really knows what theyre talking about, this is it!

Staff is very Knowledgeable and great to work with. Have never been to the store and left empty handed, they have what I need in stock. I have no complaints.

Very Professional, Police and Helpful

Such great service...called ahead and my parts were ready. Brad and Rich are very attentive owners.

Friendly, knowledgable staff, low pressure, very helpful. Will be back!

Came in a few weeks ago just to browse around, and the staff here was very friendly and knowledgeable even though I was not buying anything. The two girls gave me the story of how the business began, and that they had been an establishment for sixty years. Overall, a great cozy, family kind of store. Most stores do not take the time to really engage with the customers, especially some teenage boys that were just there to look around. And the one girl was really cute. Great business, friendly people, nice faces.

A good bunch of people here. I would definitely recommend stopping by and asking a few questions, they are pretty knowledgeable of what they sell so you kan be komfortable in making a konfident purchase.

Brad was very knowledgeable, patient and helpful. He took the time to understand my perspective. I am certain to come back again.

Very courteous and very helpful service!

Genn is great! I love BMC!

Employees are very professional and helpful with all requests.

We have used Brighton music for instruments for 2 of my children and been very happy with them. Easy to work with and very accommodating. I would recommend Brighton music if you are looking to rent an instrument for your child.

The best place. Awesome customer support. Super friendly. I highly recommend this place for all your music instruments needs.

Great place to buy and repair instruments. The staff is very professional and helpful. My sons mouthpiece got stuck in his instrument and Andy was able to remove it. Andy provided exceptional customer service! I would not hesitate to bring any of our instruments for him to repair.

I’ve been shopping here since June-9-2016. The staff are reliable and friendly. Next time I go here, I’m going to buy an electric bass guitar. Anyway, I recommend this store.

Great Guys!

My daughter broke her instrument and got a replacement piece very quickly.

Friendly staff and good equipment.

Brad has been of great service to me, with great deals. Im doing business with this store that is nearly 500 miles from me, for a reason. If I am ever in town, I plan to stop by.

As a student here at the music center, I will tell you that my experiences here are all but wonderful. The staff working the main store is friendly and welcomes and respects everyone like family. Though there may be some issues with which the speed of the employees work, it mainly comes from the fact that they like the experience as musicians and music lovers working at a music store. The teachers are top of the line and irreplaceable as many of them have been professionally playing for 30+ years and stand out as masters of their respective crafts. If you ever consider a place to go for lessons, look no further.

Great music store. Always very helpful. Matt can fix anything!

Ive been going to Brighton Music for years. Great store, great people. Highly recommended

Nice selection. Great staff.

I brought my brand new $1800 Telecaster Elite in to get set up and they scratched the finish and chipped the paint. They also didnt set my guitar up right, and I had to take it somewhere else to have it fixed because I no longer trusted Brighton to fix it without damaging it more. One thing that bothered me was that I was told by the owner that you cant really avoid scratching a guitar when restringing it. I dont agree with this. I think thats indicative of hasty work. Plus, I have locking tuners on my guitar and so it just made for a really poor excuse. Also, they both acted like the chip and scratches in the paint magically appeared out of nowhere which was even more upsetting. They both had poor attitudes about the incident and made a lot of excuses. It stung to be treated with that amount of disrespect. Ultimately I regret bringing my guitar here.

I hate to give a low review as the majority of the employees were friendly and helpful, though in one instance the guy on the floor followed me around as if he thought I was trying to steal.I took a saxophone in for spring replacement. I got it back in just a couple days. Within a week, one of the springs they put on broke. I brought it back in and they replaced it free of charge. Within another week two more springs broke. I brought it back in again and the repair tech explained that they had only had lighter springs (blue in color) but that she would now replace them with stainless steel springs that wouldnt break. Its a week and a half later and another spring lost all tension and fell off. When examining the instrument I saw that its still got one of the blue springs we agreed to avoid. Im currently using a hair band to hold the key open until I can afford to take the horn somewhere else. The tech was very friendly throughout all this and never charged me a second time, but I cant in good faith go in a fourth time or recommend their services.

This place is awesome! Their employees are very helpful and knowledgeable! They have lots to choose from and great prices!

Brad reset my ukelele by lowering strings and filing rough fret edges. 2 days top and very reasonable price. Changed strings for me as well. Just great overall service. I didn’t know they provided this service but a friend recently had his Uke Set up and was very pleased as well. Thanks Brad!!

Thank you Brad! Got my drummer drumming again 😀. Thankful for your knowledge and all around helpfulness with anything anytime! You went above and beyond this time with all that is going on in our world.

Got tech work done on an ibanez rg8. Vince really helped me with the tone coming from the pickups. He removed the tone pot and added a killswitch. Gave it a perfect set up. Ill be bringing more projects here!

Brad at Brighton Music always comes through for me to assist with my children’s music management! Thank you, Brad!

We’ve been renting my daughter’s viola at Brighton Music Center for almost 2 years but never had a need to go to the store since they will bring instruments to the school. She needed to size up so we went in yesterday. The staff was helpful and it was a quick process. We ended up going back today because she forgot her prized ribbons on her old viola. The staff person today was very helpful, friendly, and even went above and beyond when my daughter inquired about something.

So helpful during this crazy time. Cannot say enough how happy we are with Brighton Music.

This will my favorite store

Best experience in a music shop Ive ever had.Took my acoustic in the day before a gig for an emergency setup. They fit me in on 15 minutes notice and took care of it that day for me. Matt was extremely informative and explained everything he was doing and how I could take better care of my instrument. When he was done, the guitar played better than when i got it and I walked out better informed on how to care for my instrument.Found my new permanent spot. A+

The staff was very helpful and informed. The only reason 4 stars their selection is smaller then Id like.

Terrible customer service. Not only was the man who i spoke with very unhelpful, but incredibly rude. A music store should be about creativity, not proving all the knowledge one has about each instrument. I was treated as though he was shocked with my product choice, as if I couldnt possibly understand what i needed... even though i was the one coming in to buy it.I would definitely not return. Id rather have my needs met by an online box retailer than experience that again.

The staff were very friendly and helpful!

I took my electric guitar to get cleaned up and get my strings replaced. Got it back and it looked like i just bought it. Very friendly people and timely service. I am extremely satisfied with my experience at Brighton.

I’m writing this review on behalf of my child who took lessons here from Terry Magursky. I STRONGLY suggest asking for another teacher. I paid for 4 lessons on saxophone for $85 during the month of August.During this time the teacher tried changing the time of our appointment on multiple occasions. I cancelled one lesson at the end of August because my daughter had strep throat. We rescheduled for the beginning of September & my daughter had her final lesson.I texted Terry and told him that we were very busy with other activities and I would be in touch with him in the future concerning lessons. I thought that was the end of it.That is, until last night when Terry harassed me by calling my phone multiple times stating that I owed him another $85 for lessons that my daughter never took because he was planning on giving them to her during the month of September. WHAT?! I have never heard such a thing and neither has anyone else that I have spoken about this situation with. You can’t charge someone for a service that they no longer want & you didn’t provide to them.Brighton music center is great but get lessons from someone other than Terry McGurskey, unless of course you want to be charged & threatened to be turned into a collection agency for lessons that your child didn’t take. If this is the way he conducts music lessons, he needs to make people aware prior to scheduling with him. Unbelievable!

Took my Gretsch guitar in today with a mysterious broken headstock and Vince and Matt were more than willing to welcome me in and take a look. Out of all the times Ive been in that shop, i have always been taken care of, always. Great staff, great selection and well worth a vist if you are in the area. Thanks for all of your hard work.

Their customer relation skills are poor at best. They do not treat their customers with a shred of respect, and their business practices are dishonest. The manager doesnt care about your experience in the store or with the instruments. Absolutely will never come back to this store and will recommend to everyone I know that they need to shop elsewhere. There is no way they are actually this highly rated - Im sure the ratings they have on google are either paid for or their horrible owner forces the employees to write them. You would have a better experience purchasing off a stranger on craigslist. Do not go here.