I have a few Moop bags and am extremely impressed by the quality and durability. I feel like they will last forever. Also, they are just as cute in person as they are online. I definitely recommend them.
This store looks like they sell nice merchandise & I have never heard of it until today & was browsing to order something & was completely shocked to see a pack of 3 facemasks for $80. & a pack of 8 regular cloth like face masks for $200. I just see so many people taxing on masks (& other supplies )10+ times what they should be, I understand businesses have to make their money & are struggling too but come on $200 for a pack of cloth face masks that are meant to protect our people, our elderly & children & help stop the spread. I wear all brand name clothes & at most i would get 1 for $30 if they got in cute girly designs. My masks all have sequence, glitter & pretty designs, etc. They would have to be pretty gorgeous masks with a stunning design for me to pay $80.But I do think the stuff they have is cute, & I definately would still purchase other things from them. 😊😊
Ive been a customer for years now, and have always had some of the best experiences shopping here. I was so happy when Moop moved their flagship store to downtown Pittsburgh. I visit quite often. The shop is very cute, the staff (often working on making bags) are always ready to assist walk-ins. Ive not had a bad experience. One of the things I love about shopping with a small (local) business is the personal touches that are added to orders. The little personal, hand-written notes for online orders are so awesome! The bags are great, too. I use them for everything, everyday. I use the paperback mini for my everyday handbag, and one of the messenger bags to carry all my work stuff around. I use the envelope clutch for an evening bag, and the tiny zip pouches to hold my chapstick, ibuprofen, etc. As I said, I literally use these bags everyday. Theyre very well made. I love the different finishing options that are given (waxed, corduroy, multiple colors), plus all the other little things to go with bags.
I absolutely LOVED the selection of items at the Moop Shop! It is always such a pleasant experience shopping there and the staff are always so helpful!!!
I purchased The Paperback in the beautiful shade of Cereal....it was more gorgeous in person. Secondly, the workmanship is excellent. Thirdly, if you email Wendy (talented entrepreneur) any questions she will promptly respond. I am proud that I can purchase a product that is truly made in the USA!
Amazing - beautiful, durable, functional. You will not regret your purchase (and the shop owner and staff are THE COOLEST).
ZERO FLEXIBLE 7 DAYS RETURN POLICY / Very poor customer experience. I bought a bag, and when Ive receive it it was much bigger than expected. They take long to deliver so Ive wait a few weeks before the bag arrived, and it end up arriving the day before I was going for a long trip to Europe to introduce my baby to the family.I had no time to organize the exchange of the bag, and when I came back and try to do so, Ive being told there is a 7 days return policy. Explain the situation, zero empathy, zero flexibility. Just an email. Our policy is 7 days bye. Never answer any of my other emails.I was willing to wait for over 3 weeks for your bag, but you have 7 days return/exchange ... bad
Wow. The quality of both design and craftmanship of Moop bags are top-notch. First the design: I like a minimal design so I love their bags. The colors are beautiful; I chose the green but the tan is still calling to me. I have the Tote #2 and its perfect for me. The leather strap is a gorgeous brown and adjustable enough for shoulder or cross-body use. It has nice interior pockets of good sizes, but not so many pockets that you forget where youve put things. Now the craftmanship/construction: It is impeccable. Perfect stitching. The canvas exterior is not too stiff and not too soft. The lining/interior of these bags is sewn better and of a higher-quality fabric than the exterior of many bags that you find these days. No exaggeration. The zippers are top quality; smooth and durable. I am more than pleased with my purchase.
Always love the personal experience at the Moop Shop!