Excellent and very professional receiving personnel.
Took good care of me.
Always a great service
Acura de Ponce provides a 5 star service everyday. While you are waiting they comfort you with ammenities such as snacks, coffee & water. If you have other duties for the day, they can drive you anywhere through their shuttle service. When you come pick up your car, you don’t have to worry about washing it because they’ll do it for you. Excellent service and great treatment.
Excelent treatment excelent maitenance
I cant believe Mazda do not have their own service center. The service was done in the Acura dealer.You make appointment and be on time for a simple oil change and need to wait a long time.Oh I forget Im in PR.
Great service!
Good service nothing extraordinary.
Great personell! Long wait though understandable.
Good customer service and understanding
Very helpful. Already go appointment for inspection.3 months later...They way where calling...finally got in for the appointment for service and turned me down because its over 37k miles today. Yeap, not 3 months ago.Service say have to send to inspector again.How about changing a first impression!Im still here, wasting my time. The part is here but is not going into the car.
Great showroom and service
As always, excellent.
My place to service my car.
Excellent service
Superior
The worst service in the world, customer service or the cars below inspect the parts all the RDX full of molds, they also leave you in the heat and nobody wants to answer, they pass the baton from side to side if they do not solve me soon I will put here name and surname of all the irresponsible of that dealer.
Very good mood and very professional 🙋♂️🙏🙏🙏
I had an appointment for 1PM for an oil change. Arrive at 12:30. Ive been waiting for 2 hours and they still havent changed the oil. What is the logic of telling clients to make appointments if they ignore the appointments later and make us waste time waiting.
Very good service
Its a good place and treats customers well
The machinon
The service is excellent, the treatment of its employees is first class. They make you feel at home.
My experience was spectacular, the staff super efficient, the customer service for me is 5 stars ... I recommend them .....
Excellent service for my vehicle
Luxurious cars good service
It is not at the time it coordinates and it is not washed as before, this is called added value to the service
Very friendly and they attended my service quickly.
Excellent service, unparalleled attention.
Excellent service from the staff and good attention. They always solve situations satisfactorily. Thanks to Carolyn and Victor Vargas and the tallle boys.
I had to call more than 2 times daily to get the information they promised me every day. Very disappointed in the service provided. The client does not have to give so much follow-up for the agents to do their work.
The truth is that I received a super excellent treatment from the personar in general, the very good and fast service, plus they provide you with free processing and micellania like water refrigues or coffee I am very grateful
Great service.
Friendly treatment and prompt attention, the only thing that transportation was not available at the time but it was not inconvenient since in less than 1 hour we were out
Excelent service
Excellent service!
Very excellent application I recommend it.
A very good experience, they are very attentive willing to help.
Acura de Ponce opened its doors in 2009 with the ideal of being able to take our products and service closer to each one of the Ponceños after several years we demonstrate that a good service is worth more than anything else, thats why today we are # 1 in This segment and every day we work hard to continue improving with equipment for the benefit of each of our clients.
I took my car because of a noise in the brakes and when moving ... after three visits and 1,600 dollars they gave me my bus with the same noise ... I dont know what they would have fixed.
Excellent treatment and attention 😊
Very beautiful!
It has always been very nice and efficient
They were very kind in the deal and they give you the option to take you wherever you want while working in your car.
Excellent service.
Excellent service
True Ponceño sandwich
Quality service
The workshop jobs are not the cleanest.
I have no complaints about the service received.
Excellent
Regular