We had to take a truck battery here to be charged. The gentleman at the counter was very nice. They tested the battery and recommended we leave it for 48 hours to charge because it was so dead. They tested our battery and charged it up for no charge. Will definitely use them in the future for any battery/vehicle needs.
This store was well-stocked, clean and organized. The staff was very helpful and knowledgeable.
Very helpful store associate. The man Helped Me look for the sale items
Very helpful Associates, which makes it so much easier to find the best product.
Info is awesome people will help you find a solution
Employee was very helpful.
I went in to have the charging system and battery checked. Theassociates were very knowledgeable and professional.Everything checked out good. Even though it was raining they braved the elements and completed testing. The associate s name was Greg Smith at the highway 92 in Powder Springs, Ga. location.
Went to Auto Zone on Ridge Rd for battery replacement. Staff there unwilling to help very poor customer service. Left there and came straight here and had a great experience!!! No more Auto Zone for us! Keep up the good work!
The gentleman who helped me was very helpful & friendly...The staff here usually are.
Nice place. Always have what I need.
They have been always helpful when I walk in the door and they have competitive prices on their merchandise.
Very helful staff. Was going to pick up the item I ordered from another store due to a mix up.
The worst customer service in the county. They just dont care . They can order you parts in but 90% of the they do not get them . They want even call you to let you know they are backordered. Happen to me 3 times
The manager at this store is so awesome. His name is Xavier Ybarra! He is one of the most courteous, professional and caring individuals I have met. After talking to him I had to write this review to recognize and thank him. Advance Auto Parts is so lucky to have Xavier working for them. I was very lucky to have met him.Xavier made me a loyal customer and I will strongly recommend all my friends and family to Advanced Auto because of him. Please go see him. I guarantee that you will leave grateful and happy also. He deserves your business. He earns it.
Theres a fat white guy with glasses that was there when my son & I walked in, we didnt get greeted nor did he say anything to us when we put our things on the counter he kept typing on the computer& didnt even acknowledge us, so I grabbed my son & we walked out because that was very rude!I dnt spend my money in places like that.
Customer service was very knowledgeable and helpful.
Always great service at this location
Always helpful.
So helpful with service. Standing in line is a little tricky but once you get there system staff will assist you to no end!
Always helpful and nice
They are friendly and helpful. I got parts that I need
Good helpful folks and clean store and parking lot. Sale days are best.
Good service
Great customer service through the Assistant General Manager Steven Frazier. He recommended for me and my daughter the best wiper blades Ive had nooooo problem with them since then. I would take him out to dinner that one.
Very clean and courteous staff. Knowledgeable advice on what I needed.
Employees are very friendly, and I was able to get everything I needed.
Wouldnt do a vehicle code check due to Corona virus. AutoZone handed me the scanner and said have at it. Needless to say I bought the needed egr valve at AutoZone.
Had in stock the parts we were looking for. Sells person was good also.
Sad. Customer service is terrible and you never get the right part. EVER!!
Fast service, great prices, and helpful people
The staff is helpful but they dont have enough knowledge of the parts
This is your typical parts store good selection though not as good as NAPA, but a lot cheaper. Staff is helpful.
Looong waits. You will think that theres only one employee there, but after youve been waiting for a while one of the other employees decides to stop what theyre doing and come check you out. They dont seem to care if youre standing in line.
Had what I needed
You can get what you need here, and thats about all that earns them 3 stars. I was sold the wrong parts for my car even after giving the associate the VIN number of my car to pull the exact model. I told the associate my wheels were the 6 lug version, and was sold some hardware for 6 lug wheels and some for 5 lug. Very little attention was being paid to what I said or what was being entered into the computer. After having to bring back incorrect parts, I was sent to a different store to get the right ones because the original store was out of stock. Of something very common. I understand that this can happen, but as someone who works in customer service, I was offered nothing to compensate the inconvenience of the original careless mistake or the resulting inconvenience of having to find the parts elsewhere.Its very common to not have an in depth knowledge of all things automotive, and Im treated in such a way by the associates that I cant help but feel insulted by their condescending tone when answering rather straightforward questions.Overall, the store itself (merchandise and pricing) is fine, but the staff at my particular location at Brownsville and hwy 92 could use some work.
Advance Auto Parts isnt what it used to be but its still pretty good.
Never a problem in the 15 years I have went to this store. Save some money with promo codes online!
Usually good service
Reall helpful. N kind
Pleasant experience. Nice workers.
My local parts store great people work here 😊
No inventory poorly stocks. All stores. You can not sale it, if you do not have it.
Stay clear of this store. They have the worst selection of parts. Barely nothing! Waste of time! At least the one in Richard D Sailors tells you what stores have the parts available !
Great bunch of people working there
I went in looking for a part, the man at the counter help me for about 5 seconds and then just completely ignored me and waited for me to leave. Who made no effort to look up any parts or see if any other stores had it available. The second a black man walked in this guy jumped to his feet. Seems a little hypocritical
Helpful cool staff
Great people. Helped tremendously.
The people are always nice and friendly.
Could be better on knowledge of automobiles
The man seem to know what he was talking about
Not crazy about Advance auto parts. Employees tend to be know it alls.
Great and real fast service
They are expensive and wasnt very helpful
Just popped in to get wiper blades and the staff at this location could not have been more customer focused. They even put my wiper blades on for me !
This place has the right parts to keep my moms car running
Milton was very helpful.
Horrible almost all basics like spark plugs have to be ordered
Great knowledgeable folks.
Great people to help you
They helped me with purchasing some spark plugs.
Not so nice customer service attitude
Wipers were a joke.
Helpful.
Fixed work truck
Knowledgeable staff
Its advance auto
Great service
Always a pleasure
Very helpful
Friendly staff
Friendly staff
Parts for my cars
Like it
Great customer service