The sales person came out and tested our battery. Placed a newly battery in the car and was able to save all of our programed info. Very courteous and helpful. We were back on the road in 20 minutes.

Good price havent had issues with parts

Friendly staff, wearing masks, clean store, easy to find everything.

Bought the wrong kind of brake fluid, they helped me find the right kind and exchange it, fast and easy

The folks at Advanced Auto parts are SO HELPFUL!!

Great Guys took time to help and got me going!!!

Grateful for their assistance today!

Very attentive cashier excellent customer service would recommend to all my friends

Great customer service found exactly what I needed and it was reasonably priced.

Great Service! I had light on dash board....engine? No it was good. That was not a problem. He checked 2 times. Thxs so much!

Im not usually review guy, good or bad, but this store deserves more than 5 stars. Sean, Cece, and Greg absolutely made my day! Getting off a 12 hour shift, i know my fiance needs a new battery, im exhausted, this is the last thing i want to do... Sean was knowledgeable, personable, and cut me a little slack because i looked so exhausted. Cece got the battery changed out for me and Sean and Greg were assisting in her training. The fun and energy they displayed was infectious. 100% one of the best customer service experiences i have ever had. Let alone at an auto parts store where 90% of customers are already having a bad day and dealing with something broken they dont want to spend money on. I left there in a way better mood than i arrived simply from the energy everyone there displayed.

Love Greg & the whole team there. Always very helpful with great customer service.

Mr. Ray could of pointed me in the direction and told me what I needed but instead he sprung into action the minute I asked for help. Absolutely helpful !!! Thank you for your assistance sir!

Always able to help.

Have never had an issue with my local store but stopped by this location on my drive home. I was looking to purchase an ATF which I previously only found online and notice a price difference of ~$10.I asked an associate if the price match policy was still ok to use. The store manager stepped in and stated absolutely no online price matching.I informed him that is clearly against what the policy States (included screenshot). In the end he refused to price match and was not familiar with the advanced Auto policy. Turned into a brief verbal argument. Never had an issue in one if their stores until today.UPDATE: contacted CS and they corrected the situation. Picked up the ATF price matched at a different location.

Not sure if his name was Craig or Greg. I’m sorry but he and Jason were a tremendous help last night with my windshield wipers and my mount to my license plate. Even help with installing both. Wouldn’t even except my tip. So, Thank You again.

The staff is amazing.

Great store, well stocked with friendly attentive staff. Good service.

Great customer service and help with finding and assistance with what you purchase.

Very knowledgeable staff

They had the parts I was looking.I was trying to use my app and they werent able to scan it it seems like a simple issue ended up being a bigger problem than I needed to be.

My companion had her car towed there with a flat and decided to buy two tires and have the tires rotated. She was promised that the car would be ready in five hours at 3pm as she had to work in Atlanta at 4. When we returned at 3, she learned that they hadnt even started on it. They did pay for an uber to get her to work and she returned the next day to get her car with the two new tires and she was given a 10% discount on the entire job cost.

Came in, the wait wasnt too long, checked my battery, and was in and out.

Sean is the man. Thank you from one Marine to Another semper fi.

The manager there was so pleasant and helpful!

Great place

Typical parts store. Friendly staff and fast service at this location.

Buy break pads they dont have the packet of break lube whi h normally comes whe you buy break pads we are out of this item wow

Two days ago I needed a battery for my car. Lawrence at the Richard D Sailors location in Powder Springs was AMAZING! He went above and beyond what I could have expected. His interaction with other customers as well as the staff was very professional. Thank you Lawrence for getting me back on the road!

As customers we often have to listen to the experts. I recently needed to purchase some brakes as instructed by my mobile mechanic. I visited the power springs location and the counter salesman assisted me but, also questioned me on if I were sure the brakes was the only issue. I told him that this is what I was told I needed. He advised me that sometimes the brakes and rotors need to be changed. He asked if I would move my car to allow him to make sure that was the correctct need. Well, lets just say I needed the rotors. After the mechanic took a look he told that my rotor was bad and he was glad I listened to Lawrence. He saved him time and me money. Thanks for being so persistent and friendly Lawrence.

Fast and helpful service! Jason was especially helpful!!

Always the right part and cheaper than the other auto parts stores

Normally gave a good experience with Advance Auto Parts. Dont forget to purchase online first to get your 20% off!

Awesome customer service. Mark is really nice and very proficient. Thanks guy for help with my battery🙏🏿

Excellent service with assistance in shopping for windshield wipers and even better with the free installation. Ray took less that five minutes installing the wipers and it made my day so much easier than having to replace them on my own.

Decent store.

Service was impeccable

Food was great maybe too much

Excellent customer service very knowledgeable staff I appreciate everything they did for me

Not good customer service,

My favorite local auto parts store. Very friendly, knowledgeable employees makes all the difference.

Everyone has always been very helpful at this location. No complaints. Usually my first stop for parts.

This parts store is true to heart I will be using this store for now on there staff is knowledge and there customer service skills are on point.

Dude was a great help. And he wasnt pushy with sales when I went to get the check engine light looked at.

Advancrd Auto Parts had everything we needed and had helpful, knowledgeable employees.

Ask them to double check for your online orders. They have a tendency to loose people’s orders or say they are not there when they are. The people here are extra helpful and friendly however ask them to double check.

Mike at the front desk has exceptional customer service skills, will definitely return here

I needed a battery for my car remote. They had it in stock. They gave me a tool to help me open the remote. Very friendly and very helpful, even though it was close to closing time.

Very helpful & polite staff members.

Always been a reliable place to purchase auto parts. The employees behind the counter are attentive, friendly and knowledgeable. Though Ive often tried their competitor just a couple doors down, Autozone, this store always seems bigger with more stock selection. For some reason, I seem to trust the advice from the folks at Advance Auto Parts more.

Amazing customer service. everyone was so nice and kind and treated me well and made sure I had everything I needed.

Im giving this Star for the associate that atleast tried to help us. My truck stopped working and it was at the building next to their store. They had already closed but I pleaded with the associate to check my battery, thats all I needed. All of a sudden, a man that Im assuming is the manager whispers to the associate, closes the door and locks it while the associate still had his hand on the door and speaking to us. Now, Im not upset that they didnt help us because they were closed. Im upset at the fact the manager was so rude, he didnt even acknowledge us as he took the door from the associate and proceeded to lock it back. If you cant help us I understand, just say that. But humanity and being polite doesnt end when you close your doors for the evening. I will no longer patronize this location, I will keep my business at Auto Zone.

Its an auto parts store 50/50 chance they have it or go to pull a part

The staff was helpful

They had what I needed

They almost have everything OReilly doesnt have.I bought the oil special for 26 dollars. 0w20 synthetic oil and a Purolator filter. That Purolator filter is not for synthetic oil is just for regular oil 5,000 miles. That filter leaks on the bottom. Is on the internet about the leak. Is a bad quality filter. Dont buy Purolator filters until the issue gets fixed.

Went here this morning to get a few things and the guy at the counter Lawrence, had a very bad attitude. Seemed like he didn’t even want to be at work. For a customer service job, you shouldn’t be so rude and treat your customers so badly. I’ll go to Oreilys next time.

The score was a 2 star because I didnt get acknowledged or any help to look for what I need when I walked in the store, nor did my son when he went in.

Great customer service. I was in and out within 5 minutes and that was with return and purchase. Highly recommend.

Heyyyyyy! Anybody having issues with their discounts? My company has a corporate account and starting this year all the discounts dissappeared! They are denying anything wrong! We all could swear we had discounts with the account on many things. Now zero!

Great guys and gals behind the counter. They try to make sure its the right parts and get you the best price.

Ordered battery online...quick and easy.

Good place to but spare parts. The workers always ready to help.

They almost always have what you need. And if they dont, they will in a few hours.

This Advance Auto is always very helpful and friendly. I go out of my way to come here.

I am a former employee, the manager creates a hostile work environment for everyone, including customers! The manager favors certain individuals. If your not in the circle this manager creates, this manager will step on you, belittle you, make fun of you and stomp all over you in front of customers and co-workers. Everyone is afraid to lose their jobs if they say something. I took this matter to upper management and nothing was done. This place is horrible, management is horrible. Do not expect anything good at this location.

Great customer service, they have not let me down, I have been coming here for close to 10 yrs

I always go here because of the quality of service and price.

They didnt have the part i needed at a price I was willing to pay. But one of the workers sent me down the road to this other store that had what i needed at 1/4 the price they had to charge.

Great store with knowledgeable and helpful employees. Just ask, if they can, they will help.

Wendy was so helpful and saved us so.much money on an oil changeIve never had such wonderful customer service!Shes fabulous!

Ordered online quick and easy pick up.

Tim is awesome very friendly and helpful. I dont shop anywhere else for my vehicle needs.

This was my first time in an auto parts store. I found more stuff for my new car than I was looking for and the staff was very helpful.

All I needed was a blinker bulb and a reverse light on this visit. I told the young man behind the counter what kind of vehicle I have, and he looked them up, got them, and rang me up quickly. I was in and out in less than 5 minutes!

Great store, great folks

Great customer service and their rewards system is much better than Autozone.

Friendly service with a smile, but price need improving

Great sale today BOGO 50%off

Wonderful auto part store

There good when ya need a part.

Bought a battery. They installed it. Less than 2 min wait time. Will go back for sure. Not much else to say.

Great customer service from Lawrence

Bought a part online that was in stock. Arrived at the store, it wasnt actually in stock. Very annoying.

Busy place but good service

Everyone is very helpful and friendly at this location

Although they were busy, they squeezed me in and got the tires I needed. In and out in.less than 2 hours.

Surprisingly they were very helpful and friendly. They even changed my wiper blades, free.

The guy was very helpful!

Rhonda is my favorite employee at Advance Auto parts.

Their customer service can not be touched by any competitor!

Waste of time and they wanted me to go to a different store for a part they had but was BAD .

If they cant get it you dont need it.

AWESOME customer service

Always friendly and helpful

Very knowledgeable people

The service is ok

I love this place

Good prices.

Good