This is a first class operation. They fix it better than right. Id give them 6 stars if I could.

Very professional. Great turn around time

I wanted to share an outstanding review for auto collision specialists. We could not be happier with the end result of our new Mercedes that was involved in an accident. It is just like brand new. The quality is exceptional for the extensive work that was completed. I spoke with Kelly and Greg and they both delivered above and beyond great customer service. With the pandemic and Thanksgiving holiday, our parts were delayed more than usual. Greg kept me informed and gave me insight related to our rental time frame that we were not aware of. Unbelievably, Greg had the car ready before our rental time expired. We are so grateful for the awesome service and quality of work. I am thankful we chose Auto Collision for the job. They delivered above and beyond.

This is a family owned and operated business of 40 years and I had my truck repaired there recently. Their work is excellent and their customer service is even better. All automotive repair shops should take notice. Integrity, professionalism, and honesty combined with skill go a long way toward creating a successful business.

ACS deserves their outstanding reputation built over many years. Ive had 2 vehicles there post collision for repairs. Dave works directly with the insurance companies and successfully contested their initial estimates. The entire ACS staff is professional and thorough.

So far Ive taken a Mercedes, Jaguar, Acura and several motorcycle parts to them and the work is always fabulous. Courteous, professional and honest

I have been a customer of ACS for years. Actually 2 generations of my family prefer only ACS. My son and daughter also only take their cars to ACS for repair. ACS always treats us with respect and professionalism. They do everything in their power to assure parts and paint are perfect to assure the cars are ‘restored’ not just fixed.From the front office to the mechanics and other associates they are friendly, experienced, and professional.They also keep the customer updated on the schedule and work progression and strive for customer satisfaction.

The folks operating and working at ACS are, quite simply, honest highly skilled miracle workers. This was my forth experience with body shops over the years, the first time I didnt take a shop recommendation from my insurance company (I picked ACS following some research online), and the first time Im going to keep a car that was rebuilt after a major accident. The car is show room perfect like the day I brought it home, and drives like a dream.Doors were properly taken completely apart, skinned, painted on the interior, put back together and hung, and then flawlessly painted on the exterior. Unlike lesser shops, there are no tape lines on the car, and the paint on the fenders, hood, doors and quarter panels is flawlessly blended with what remained of the original car.And they do mechanical stuff right too - When a dealership tasked with doing the reprogramming of the windshield and an alignment tried fudging the numbers on the alignment, ACS informed me of the problem (refreshing honesty) refused the service, and took the car to another shop that did it right. But then they took it even further on my picking the car up, giving me copies of the paperwork from both shops and a lesson on what the alignment numbers mean so that Id never be taken on future alignments.Finally, their detailing work is amazing - inside and out, my car is as pristine as the day I drove her new off the dealers lot. ACS is simply a skilled and honest shop that I would recommend to anyone looking for quality workmanship. I hope to never need their services again, but if I do, I know I will be in good hands.A happy Lexus owner

ACS is unmatched in quality of repair, customer service, and attention to detail. This is the second time that I have used ACS for major repairs, and they have proven their commitment to a stellar customer experience time and again. From start to finish, ACS made the repair process seamless. I moved out-of-state, and when my car was damaged this year, I made the ~2 hour trip to use ACS...the quality of work is that good. Strongly recommended!

My car look better then when I bought it after the repairs, everything I ask for was done correctly unfortunately do to a hit and run . I did research because I have a Mercedes and even the Mercedes dealership recommended me to these guys when I called, well worth the wait and money . Get what you pay, Simple .

This team is the best! They will go above and beyond to put your car back to the shape it was at the dealership on the day of purchase. I fix my car body only with ACS! THANK YOU, GUYS!

Always a great experience with ACS. They are reliable and trustworthy! Never a fun time when you need body work done but the staff is so friendly. They put you at ease and my vehicle is truly like new.

ACS did a great job of getting my Mini back on the road in tip-top shape. I had done a couple different external modifications prior to the accident, and they were very helpful in maintaining my vision for the vehicle. Theyre definitely staying in my contact list for years to come!

ACS is an exceptional auto service business. My car was returned to me in better than new condition. Every employee that I encountered was friendly and helpful, taking a real interest in the repairs to my car. I recommend ACS without reservation and with great enthusiasm for anyone needing body work for their car. Thanks for a wonderful experience!

Quality of completed work was superior. The price was fair. My vehicle was completed before the expected completion date and returned to me fully detailed. The staff was both courteous and professional. I would highly recommend Auto Collision Specialists to anyone who wants the job done right.

ACS is a service-oriented, professional, and welcoming place to do business. Necessary work is carefully explained, estimates are right on target, and work is generally finished early or right on time. I’m a repeat customer and have referred friends and co-workers!!

Everyone was very nice. A beautiful job was done on my car. Will always recommend ACS to others and use myself if necessary again.

Excellent people to do business with - considerate of your situation good attention to the details and complete in their explanation of expectations. Meets or exceeds expectations consistently - good communication through the process - would highly recommend them to anyone needing body/repair work on their vehicles

Highly recommend. Customer service is excellent - they truly care about their customers. Chuck, Amanda and the crew all went above and beyond to look out for my best interest. Thank you.

Good customer service, great work in a timely manner. I highly recommend.

Recommended to me by many, each time I need ACS they are friendly, able to work with me and along side me during the repair. Always go the extra step. Saved one car of mine from being totaled over a much higher estimate at another shop. It taught me just how good ACS is from the front office to the final delivery.

Auto Collision Specialists returned my damaged vehicle to me like it was brand new. From the time i dropped off the car until i picked it up, ACS made sure I was given a weekly update and they dealt with the insurance and rental car companies so i didnt have to. My car came back to me spotless and all work was completed within a reasonable amount of time. ACS made my life so easy - which was something I had never experienced from other body shops in the past. Great experience from start to finish. I would absolutely recommend Auto Collision Specialists.

Had a great experience dealing with Dave Groth and staff during the process of getting my 2018 Jaguar repaired. The thoroughness and detail in working with my insurance company and making sure my vehicle was restored like new was greatly appreciated. Highly recommend!

This is the only place I will take my cars for body work! They are the best!

The staff at ACS are friendly and professional. I had a piece of tractor-trailer tire thrown up onto the front of my car which I could not avoid. Close to $3000 in damage,as the tire proceeded to hit the front of my car and then drop to the road where it went under the car, hitting and tearing up a number of components on the underside. It was a shame that there was a massive thunderstorm the day I picked it up. Ruined all the hard work the detailer had put into the car. Car looked fantastic though and the water beaded right off. Thank you ACS for getting my car back to new.

Always a great job performed! Highly recommend.

ACS is the absolute best. They are very knowledgeable and skilled- they will do the work right. They’re honest and friendly, and I can 100% trust them. Definitely recommend without hesitation!

Most competent repair facility in the greater Baltimore, Maryland area area with the capability of doing very specialized air-brush restoration when necessary. Couldnt do enough to make drop-off and pick-up convenient. Work completed in a very timely fashion with good communication of progress during the repair process. The lifetime warranty is a bonus, and they offered free hand waxing 90 days after the repair was completed in exchange for filling out a post card...a win-win deal! Try this company once and you wont want to go anywhere else!

The work completed has always been perfect. An all around excellent company to deal with.

Terrific company. Repairs are always complete. They do what is right!

I have used this company for years for the 3 black BMW convertibles I have owned. Their work is flawless. They are without question the best body shop for high-end cars. I think they are a Mercedes authorized shop. But dont let that scare you, their prices are reasonable and they know every insurance adjuster in town and have good relationships. Ask for Dave, he is a pleasure to work with...

There isnt enough space in this review to tell you how amazing this body shop is. Their customer service is top notch and their work is flawless. We will never use another shop other then ACS. Everything theyve ever done for us (and weve had body work done to multiple vehicles) has been absolutely PERFECT. They treat each customer like family and each car like its being rolled off the show room floor. You will not be disappointed taking your vehicle to them!

The shop is the best! Friendly, honest and excellent service!

This is the second time Ive used ACS, LLC. The team there made the entire process much more manageble. Lets face it, no one likes being in an accident. So, if the difficult and challening process of insurance (repairs) can be mitigated, thats a win. I would not even consider taking my cars/trucks anywhere else!

Great customer care and service! The owner came out on a Sunday afternoon after we were having some trouble with the car they had been working on. He made sure that everything was taken care of, drove from home to meet us, and made sure that we were up and running on our trip back home. Very friendly, and really genuinely cares about his customers. Highly recommended!

Did a nice job matching the paint for repairs on my motorcycle.

Top drawer. None better. Cant say enough good. Their work is done well the first time. They repair cars so good, top notch dealership guys cannot tell they have been repaired. I will only take my cars there, and I have nice cars. They are a Mercedes Benz certified collision center, but they will do any kind of car. Ive used them for all my different German Cars and the results have always been spectacular. I would never use anyone else!!!

I have had several incidents with my vehicles over the years. The only good thing about car damage is knowing the best collision specialists around. From the friendly staff to consulting and helping me work with my insurance company to expert repair - ACS is the best. My car looks like I just drove it off the showroom floor!

ACS is the best body shop I have ever used

They are 100% professional people by all means.Their lot is 90% full of Mercedes, we brought our Toyota Sienna06 and they took great care of it. Their office looks very nice and clean, receptionist is very helpful over the phone, they do all of the communication with your insurance company - great, great place!

I have had ACS perform work on 2 of my classic cars and I was very impressed by their work. One job in particular was quite tricky involving color matching 23-year-old, single-stage paint with new clearcoat paint. The results were amazing! I highly recommend this shop.

Simply the best and nicest people to entrusted your car with. Repaired my car to 99.9% new conditions, hardly see any different before accident. And, very good service and fast response to any possible concerns or problems even after the repairs has been completed for months. Only ACS from now on if (touch wood) ever need repair works. Refers all my friends if they ever needed a repair.

Called about a few simple questions on a easy body job for my 84 K20. I believe the guy was named Greg who answered the phone. He was extremely rude. When I was explaining the bubbling on my truck he basically talked down to me like I was stupid and was NO HELP.Idk about other people who work there but someone as rude has him was just uncalled for, I’ll never be contacting this place again. Horrible first impression.

Terrific work. They are always on time and never had a problem.

While the circumstances for seeking Auto Collision Specialists services may not be ideal, rest assured that if you need body shop repairs, this is the only place to go. A family owned business, automobiles and owners will be treated like family and receive hands on support and advice, honesty, and genuine caring. ACS is an authorized Mercedes Benz facility, using the Cillet Repair System; as well, the repairs they produce on any vehicle are without compare.Their collective expertise is beyond reproach, from the office personnel to the parts and labor managers to the painting and detailing, and clients receive ongoing and knowledgeable communication throughout the process. ACS also provides an option for free detailing on repaired vehicles. I couldnt recommend any other facility; in fact, myself included, many people drive far out of their local areas to bring their cars here. You should, too.

Very knowledgeable with german vehicles (mercedes / bmw). Very very clean facility with ample parking, free water bottles / tee-shirts for customers..

My car was in the shop for a couple of weeks and nothing was done to it. I asked if I could take my car to another shop, and the lady got really defensive and rude with me. She was very sarcastic and demeaning. After the conversation with her I really wanted to take my car to another shop. Needless to say the very next day they started to work on my car.

Great job

Best body shop I have been to,ever!!

Great service the people really care

Car panels replaced