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1st Street Collision
555 W 1st St, Rialto, CA 92376, United States
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1st Street Collision
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Review β„–1

Food perfect and delicious πŸ˜‹Only take a little longer to serve the food.

ar
Review β„–2

This collision center looks like theres aton of cars to work on so, i dont know how quickly my vehicle would be completed. They won my heart with wonderful customer service and a thorough inspection. Its a difficult decision to make between them and another collision center.

Ma
Review β„–3

The guy was honest and nice enough to refer us to another place more suitable for usThank you.

Tu
Review β„–4

I want to preface this with this was MY experience and I cant speak for them overall as a business:Dropped my car off due to an auto accident. Despite the trump 2020 flags waving I decided to give them a try. A few days in after speaking to some friends in the auto body field, I pulled my car to take to another shop. No hard feelings, just felt comfortable at another shop. Upon inspection at the other shop, my tech advised me that when they put my car back together, they haphazardly left out multiple clips, bolts, and fasteners that would need to be ordered. And delayed the return of my car.Again, Im not talking down on this show nor praising them... this was just a retelling of my experience.

Fe
Review β„–5

In an attempt to support a local business and not have to go to Caliber in Riverside a trusted business in this trade it ended up backfiring on me.First Street Collision took longer than expected and delivered a poor excuse of a job.Paint finish is non existent. I have pictures to prove this. They and Geico will definitely be getting a call from me. Unfortunately I was out of state when car was β€œfinished” so someone else picked up for me. There is no way I would have ever driven this car home

Ar
Review β„–6

Very welcoming. 1st Street Collision works quickly and closely with insurance companies to get your auto in and out as quickly as possible. Family owned and operated - fair and honest pricing!

Ro
Review β„–7

These people are πŸ’―! They are family owned, and go out of their way to make sure you are taken care of. They made sure my moms car was fixed and not totalled out. They detected all the problems from the crash and made sure all was taken care of in the repair. Got to meet the team and the dogs. If you need body work, I highly recommend 1st Street Collision!

Ra
Review β„–8

Top notch....They do amazing work.Thanks 1st Street.

As
Review β„–9

Geico made us take our vehicle here to repair a damaged side door we agreed since the place had good reviews. Vehicle was dropped off and we received a rental but when the car was done it looked like a rush job even the lady assisting us said Geico gives them deadlines? Rush job meaning splatter paint is places it shouldnt of been and overall a not well job. If I am paying you to do your job you do well regardless of the time frame and if that were an issue they should of communicated that with Geico since we were not the ones rushing them. We had to take the car back for it to finally be done correctly the owner was very kind and did apologize. It seemed like from what we were being told from the lady they had a deadline to meet and that is why the car looked the way I did, I will be contacting Geico to verify if this is true. For any future repairs I will not be taking my car here. Overall my car was being repaired for longer than it should of and no car rental was given the second time we took the car at that point I just wanted the car fixed and didnt want to keep going back and forth.

Os
Review β„–10

Good service

Ma
Review β„–11

Eric and Nelda have the best advice, great service, and makes sure you have your vehicle back as soon as they can

J
Review β„–12

Eric and his team go the extra mile to satisfy your needs and to make sure you get what you want done. Considering hes a busy business owner they get the job done right, without cutting any corners. Eric and team thanks for the job on my truck! πŸ‘πŸ»

Ge
Review β„–13

This place is really great. Eric and Kim took great care of out Honda Oddyssey. Make it look brand new like another ever happened.

Do
Review β„–14

Great place to take high end cars or not ... yhry are amazing here. My car was only 2 weeks off the lot and I couldnt have felt any better than leaving MY NEW CAR with Eric. Professional, top of the line equipment with very new high tech booths The staff is very experienced in high end work so they can work or any car.. The match was perfect. My car looked like new again. Worked very well with insurance company. Amazing place. From BEGINNING to end excellent experience.

Ti
Review β„–15

Took by car in around the first week of February. I had an excellent experience. Got rear-ended and chose this shop because of their Google and Yelp ratings. I was not disappointed. If I do get into another collision, I will be bringing it here. Hopefully that doesnt happen but if it does I know I will be treated very well. My little red Camry looks as good as it did before the accident.

Ju
Review β„–16

Eric and his team did a great job fixing our car after a fender bender. They dealt with our insurance, and took the time to go over every concern we had. I will definitely be going to them again the next time we need auto body work.

Da
Review β„–17

They were my customer when I serviced their network, and we instant became good friends. I bring all my cars and my family brings theirs, also. Definitely recommend them to my extended network of clients, friends, and family. I appreciate you guys, God Bless!

Sc
Review β„–18

This shop is fantastic! I went to Caliber a block away, they didnt offer a fraction of what this shop did for me! Save money and time! Fast and flawless. My car looked like it just rolled of the showroom floor after they were through with it, both inside and out.Im planning on taking my other cars down for facelift! Thank You to everyone that worked with me and my car. Warm friendly greetings at the door!

Va
Review β„–19

They do great work

Al
Review β„–20

Best work i ever seen.My car came out like nothing ever happened.

Fr
Review β„–21

Very satisfied with the work done to my suv. Eric and Nelda make you feel welcome and comfortable the job will get done right. And it did! I highly recommend them to anyone that wants great quality. Thank you guys!

Al
Review β„–22

I took my car to 1st street collision and they exceeded my expectations! The staff was very friendly and kept me updated on what was going on with my car. Eric even dealt with the insurance claim. My car looked brand new when I got it back! 1st street collision was very professional from beginning to end. I was stress free when I I gave my car to them because I knew it was in good hands. Thank you Eric and team for everything!! I highly recommend them !

Ka
Review β„–23

Great service nice people

Da
Review β„–24

Great place to take your car, Nelda & Eric very nice people helped me a lot through the whole process, nice job on my car I loved it. I recommend this shop no doubt

Di
Review β„–25

My car was there 2 wks which looks like new again, first accident no experience dealing with insurances. They took care of the whole thing calling insurance, fixing my car. In general it was a great experience .

Ca
Review β„–26

Nelda and Eric are phenomenal. They have their best interest in their customers and they make you feel comfortable in trusting your vehicle to them.

de
Review β„–27

Man let 1st start off by saying thank you to Eric and Nelda they are hands down the best at what they do. The shop runs very efficiently with such a small staff. I unfortunately had to have my car repainted twice since September of 2016 1st was due to major vandalism the 2nd was the largest tumble weed Ive ever encountered lol. But nonetheless they were prompt with the repairs and I have an awesome matte finish on my car that I continuously get complimented on daily. Thanks 1st street collision center, I will definitely use your shop if any further repairs are needed on any of my vehicles.

Jo
Review β„–28

Lets see how to start this. I got rear ended on new years day. What a way to start the year right? I deal with the Insurance company and they tell me to take it to a body shop for the repairs.I start looking around and notice this shop. Heard some good things about this place, so I take my car there. I was greeted by Eric and Nelda. They made me feel right at home as soon as I got there. They assured me that my car was going to be in good hands and even got everything set up for me to get the rental. Considering Ive never used a rental service before it was greatly appreciated.So lets fast forward 3 weeks. They kept in contact with me throughout the entire work up on the car. If anything changed I felt like I knew what was going on before anyone else.Definitely saw this husband and wife team is very honest and dedicated to making every single client of theirs feel very welcome and immediately become part of their family.Every step of the way I felt safe and secure with the repair. Believe me I just finally got my car back on Monday and it looks 10 times better than when I got it from the dealership. By far an excellent experience with this group of individuals. If I ever need any repair in the future this would be the first place I would go to. 100 % recommend this place for your repairs. :)

Ta
Review β„–29

The staff at 1st Street Collision are so kind and Informative, they went above and beyond to explaining the whole process of repairs to my new BMW M235i. I will MOST definitely recommend this shop to any one, Best Experience will defiantly use them in the future.

Je
Review β„–30

Great place, and great people in there to help you. Erick helped me out a lot I would recommend this place.

Jo
Review β„–31

Great customer service! They take pride in their work and are very polite.

La
Review β„–32

Amazing customer service. Eric worked out all the information through the insurance of my car accident and working on my car great job!

Vi
Review β„–33

Friendly but way overpriced

Ra
Review β„–34

Took my 75k brand new infinity Q80 and with a pretty bad hit, they gave me the car back like i first drove it off the lot! Thanks Eric#perfection

Br
Review β„–35

Do not trust the reviews its all family fake reviews, I took my car here and they did not return it complete, till this day is still missing the fuse cap inside hood, I called them to ship it and it has not been shipped till this day.. I took the car back for that reason and Erick said he would order the part returned it and said everything was done when I brought the car home check it the part was still missing, and they damaged my car even more, the side of the window plastic design was not damaged and it recently popped up where I saw it was Broken and I am 100% sure it was the shop that glued it back so I wouldnt notice but it popped up and you can see it was glued back, also when you open the back passenger door on the inside the weather plastic was purposely broken.. And to top it off my blinker blinks like like 50 times per second compared to the normal speed, this shop is a joke plz do not get scammed and go to someone your family knows or friends recommend...Erick said it was fixed readyI picked it upThe paint was burned and through the years the paint will peel and turn patchyFuse cap was missing, he said it was a mistake and will order the partHe did not fix the alignment on the car something so simple he did not make sure it was right since he took it to another shopThe weather plastic inside the hood was Broken and glued together, he fixed that after he said my car was done The main thing obvious the right headlight he had replaced brand new was not working, I took it back and I got one that doesnt match.The blinker already mentioned itAnd after taking it back to get this fixed I got the car back the same nothing was fixed and now worse damaged, I would not trust these ppl and Im better off not taking my car back Bec who knows what else they will damage!!!!

Ca
Review β„–36

They do awesome work hereVery Honest and Trustworthy business,Excellent customer service, Expert Quality Workmanship and Friendly People. I Definitly Recomend Them!

Ce
Review β„–37

Awesome customer service and workmanship!!!

J
Review β„–38

A+ Family Business

Ar
Review β„–39

Great work

Information
36 Photos
39 Comments
4.8 Rating
  • Address:555 W 1st St, Rialto, CA 92376, United States
  • Site:http://1ststreetcollision.com/
  • Phone:+1 909-873-5388
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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