Really nice people! I went in with a mysterious battery issue and they were able to resolve it. However, they were not able to reset my cars warning lights for my auto start system. 4 stars for the price breakdown:Evaluation: 69.98 for .5 hoursBattery: 381.10Access, remove and replace battery: 139.96Actual battery cost online: 180So, price was a bit high overall but service was fine.Update:I received a call from someone that works at this location. In short, they wanted me to change my review. Personally, I think thats lame and I still think the service was not worth the price.

I always have a good experience here. I never feel like I am being ripped off or being lied too. They only do what needs to be done, your car doesnt magically end up with 10 things wrong that they just so happen to also be able to fix for another $1000.

These guys are the best. Repaired my run flat tire even though are tire repair shops said that they can’t. Also super kind and informative

I visited from out of state. I had a nail in my tire. I received honest advice about whether I could make it to a shop in Kansas where my tire was under warranty. I felt taken care of as if my father was giving me advice.

These guys were great. Very easy to deal with and very reasonably priced. Good communication as well

Got me a quick price on tires and an alignment, dropped my vehicle off in the morning and had me done in less than 2 hours. Great and fast service. I would recommend.

I sent in a request for contact via email after their closing hour. I got a call from Doug the next morning when they opened. He asked the questions he needed answers to so he could get the tire into the shop and tell me the cost. The tire itself was a good price compared to what I had seen on line. I was greeted at the shop by friendly people, directed to a comfortable waiting room, and rather quickly shown to the car with all tires intact. Good job, honest place.

Staff was friendly. Service was done timely and all my fluids were topped off. Will be using Telle again for service and tires.

Literally the cleanest, nicest auto center Ive ever been to. Fast and efficient. I went for an emissions test and was in and out in 30 minutes.

Cannot say enough wonderful things about the management and service at telle tire on big Bend. They helped me out in an emergent situation were expediently fast and amazing to work with.

Doug is outstanding. Telle tire has an awesome team and the work they do is great but Doug is the reason I will continue to come back and recommend him to other people.

I was so impressed with Telle Tire in Richmond Heights. I brought my car in with two punctured tires hoping for a repair. Unfortunately, neither tire was repairable. The sales person discussed the option of two versus four new tires, I opted for four. He also recommended a tire that was currently offering a rebate. The whole process took less than 4 hours. Historically, I have only bought tires at Costco, Telle was able to provide a comparable tire at a better price with the rebate. I will definitely go back.

A trusted mechanic referred us to Telle some years ago after wed had many (many) problems with a very popular/big local tire chain (leaky/poorly mounted tires, etc). Sure enough, our experiences with Telle (Big Bend) have been excellent. They dont try constantly to sell you additional stuff and have told us if something isnt needed. They arent close to our house so we mainly use them for tire work, but theyve also done a good deal of general mechanical work for us, and weve been very pleased.

I purchased 4 new tires for my X3 and did it all over their text feature. They were extremely diligent communicating with me and found the right tires quickly. I scheduled my appointment within 2 days and the installation only took 45 minutes. It was a wonderful experience that I had not expected. This is definitely my new favorite place for tires.

I’ve been going to Telle Tires for about five years and they never disappoint. I’ve even had them re-assess the situation after being told I need work from other places and was told I didn’t need all the work the other place had recommended. It has definitely made me a loyal customer. They are always able to work with me in tight situations where I need to get my vehicle in immediately. Always great customer service. Love them!

Car was finished earlier than expected. Staff was happy to follow my instructions about how to contact me when it was finished. Mysterious noise is gone and air works great@

I have been a customer of Telle Tire for decades and have been very happy with their work. They are respectful, they explain what work needs to be done and make the options clear so we can make good decisions about our cars. I recommend Telle Tire & Auto to my friends all the time.

I was promptly emailed to schedule an appointment with very quick response. My vehicle inspection was performed as expected, and I was able to get new tires to fix a recent issue my car was running into. Vehicle maintenance has always been a common stresser for me, and the Richmond Heights Telle Tire made it anything but. Would definitely recommend going them for any vehicle repair or maintenance needs

Recently had my oil changed, tires rotated, wheels aligned and a winter special inspection completed while I waited. Customer waiting area is very comfortable and staff was very friendly — had a great experience! Prices were fair, and reasonable repair/replacement suggestions were made without feeling pushy; I never got the feeling I was being up-sold. Will definitely be bringing my car back here!

Doug and all the guys at Telle tire always take good care of me. Best auto service in St. Louis.

⭐⭐⭐⭐⭐⭐⭐⭐I stopped in without an appointment because my tire light came on, Steve and the technicians found time in their busy schedule to promptly address the problem and get me back on the road ; they did not request payment and seemed Happy to have helped .For that I give eight stars three more than is even allowed ?And theyre waiting room was actually very nice .

Great service as always! This time, however, I do give it 4 instead of 5 stars because one of the guys at the service counter has a hard time consitently keeping his mask above his nose. Great that hes wearing one, but Id feel safer if hed wear it properly.

Reviews are all true. Telle Tire is prompt, courteous, and efficient. We bought tires from them a couple years back, and I just recently had a screw pop a hole in the drivers tire. They honored my warranty and had me back on the road in no time. Thanks!!

Wasted tire and flat spare. They filled up my spare and let me come back for tire installation later. Very helpful, went out of their way to help me out in a jam. Reasonable price considering both tire cost and installation cost. Highly recommend this place.

I have to say, this was one of the most excellent service experiences I have ever had. When I called to make my appointment instead of just saying they did not have time he apologized and asked if he could help me find a time that works for both of us. When I arrive they were so kind and warm and welcoming. Doug is the one who really made it though, when he had to call with bad news, he did so with kindness & empathy. This place is a top notch establishment, highly recommended. Oh, and when I went to pay, they thanked me for being patient and Doug bought me a Starbucks gift card because he saw me with coffee both days. Wow!

Horrible. They charge me for more than twice the price of the part. The ;parts were less than $40 and he charged for $300 for parts only.A full scam. Rude and not professional.They know nothing about car repair. I needed to redo the whole job in less than a month. They ruined my car.

Professional care of my vehicles for years. Always do only what needs to be done, and keep my vehicles in tip top shape.

I got a flat tire right before the Big Bend exit and was able to pull into the first parking lot off the freeway which was conveniently Telle Tire! They had my tire inspected and repaired in 45 minutes and answered all my questions and never once made me feel rushed or like it was an inconvenience that I just showed up with no appointment (even though I overheard them telling someone on the phone that they are short-staffed today). Can’t think of a better place to have crash-landed into. Thank you!

I hate to admit that Telle is not usually my first choice for service. They are my fall back when all others are too busy to get me in for automotive service. Every time I visit the team is courteous, understanding and very good at explaining what is going to happen and spot on when things will be completed. I should move them to the front of my list every time I need service.

Great experience. Great price. Great customer service. They made getting my repairs done easy!

Great place. I really would tow my car here rather than drive somewhere next door. Great, comfortable place to wait and super professional

Please do your research before agreeing to work orders and repairs. they tried to get me to do a wheel alignment i didn’t need for nearly $200. if you’re a woman they’ll assume you don’t know anything about cars and try to trick you - don’t let them! do some research first!

Having not seen me for awhile, Doug (Store Mgr) greeted me name and with a smile. I was in for my warranty rotation and the work was completed in a timely manner.

They have great prices and great service. Highly recommend.

Telle Tire always provides a great experience. I trust their intentions and appreciate their thoughtful explanations on which services are beneficial for each unique situation. Theyre professional and efficient; this has not wavered in the wake of the pandemic. Highly recommend.

Ive been here twice and had two good experiences. First time I went with a tire that needed to be patched (which they did) and also a certain amount of dry rot - I dont know much about tires, so I asked if they needed to be replaced, and they gave me an honest assessment that it wasnt extensive enough to warrant replacement, which I appreciated. Second time they diagnosed and fixed a problem with my steering. Theyre also a good option if you have AAA, as theres a sizeable discount on labor. Would recommend.

Had a late night tire blowout and had my truck towed to Telle. Even though they had a full slate of cars to work on the next day, they were able to get two new tires put on my truck and get me back on the road. Really nice folks too. I live close by and we will definitely be going back for more tires on all of our vehicles in the future.

I have now had multiple excellent experiences with Telle Tire. Steve was so helpful in explaining my options and making sure my car was going to be operating safely as quickly as possible. Every time a car has an issue like this with tires, it can be very stressful, but I’ve found Telle does a great job at minimizing the frustration that can come with car troubles.

I love Telle and trust them. I appreciate having a trustworthy mechanic/ tire location close to me and the customer service is beyond wonderful!

We had an appointment but needed a quick turn around due to an unexpected situation. We asked if we could get the car back, with the work done quickly. They took good care of us and the quality work was done very fast. We appreciated the cooperation and fast service, it really helped us. Thanks again.

Telle always does an awesome job! Theyre quick and communicative. I appreciate getting the texts with detailed diagnostic info and not being pushed into high priced repairs. I will continue to take my vehicles to Telle!

The Telle Team led by Mgr Doug Mathewson did a fabulous job replacing the tires and all fluids on my Cadillac Escalade on 8/18/20. And, they did the timely repairs at a substantial savings compared to a bid I had from a local Cadillac dealer. I highly recommend Telle for any auto repairs.

I never have to think twice about taking my vehicles to Telle. Doug, Zach, and the gang always provide first-class, friendly service with reasonable prices. No, they are not the cheapest in town, BUT I am confident the job will get done correctly and know that they will stand behind their work. That means more than chasing the lowest price. Thanks guys!!

They do excellent work, with good advice, and I trust them not to sell me anything I don’t want, like some places do. Recently I had some tires put on my daughters car and I so appreciated that they worked with my need for Quality and Budget and made it so easy. My daughter said it made such a difference in the way the car handles. We are very pleased and highly recommend Telle for all your auto needs.

Bart and the gang here helped me out a ton. Very grateful for their help!

Prompt, friendly service! Could I use the term old school? They listened to my issue and got right on it at a very reasonable price! Glad to recommend Telle!

A totally professional company focused on customer satisfaction. The entire staff goes out of their way to go over the top in providing quality service. They go beyond expectation. Not just the service writers, but the technicians as well.

The people are always friendly and professional. They solved my problem, worked with me on details, and were very considerate.

Quick and kind, all around great service.

I took my truck in to check the brakes. They advised me that my rear brakes needed adjustment, but the front were fine. Telle Tire has always been honest and a joy to deal with.

For the second time in a row they screwed things up. Will never go back there

The team at Telle Tire on Big Bend is always great. I never feel like they are trying to talk me into something my car doesn’t need. They keep track of the manufacturers recommendations for my vehicle. And they are always happy to help, even between oil changes. On top of the excellent service, they have very reasonable prices.

Very easy, hassle free experience getting a new set of tires from Telle!

I took my car here for work paid 490.00 for repairs needed, I thought. turns out more work was needed. Although the staff was very helpful and willing to assist and make it right, I just could not afford to pay for more work at that time. I am just disappointed because I was really looking forward to starting a long car care relationship with them, the staff was great and the location was awesome. However I feel as if the correct thing was done Initially, I would not having to now spend another 500 or more on repairs still needed. Not to avoid fault, I should have taken my car back however I couldnt afford even more repairs at that time and a couple weeks later was Covid-19. That was just my personal experience. I would still recommend them. It just didnt work out for me.

I have been using Telle Tire for years and they consistently have great service at reasonable prices. I have no worries about their recommendations which cannot always be said about other repair services when you are an elderly woman. In addition they are very courteous and considerate with adhering to the time frame they provide.Shirley S

Prompt, courteous, honest service. Thanks Telle Tire!

Always excellent service from this business. Fantastic price on the tires I needed for my truck.

When I take my car here, I feel like Im going to my uncles shop. The staff is very nice, and they do not overcharge you. I recently took my hybrid in because several service lights came on all at once. They ran a free diagnostic test, told me it was safe to drive, and suggested that I check for an extended warranty with the dealer in case it happened again. Oil changes and safety/emissions tests are fairly priced, and they never talk down to you. Its a great business.

Service was great. Been going for many years.

Rolled in without an appointment. Telle worked me in. Very professional.

Ive come to Telle Tire for years. They are always professional, informative and deliver wonderful service at a fair price. I cant imagine a better place to take my car.

✔The 3 gentlemen at the counter are just that - theyre gentlemen - kind, courteous, have a sense of humor & are very very helpful. Thank you for for being you.

I had a flat tire and had to get it replaced. They had what I needed and they were convenient, quick and Customer service was great. I will go again for my automotive needs.

Telle services all our cars and offers great service

Just went for a routine oil change, but I had been here once before and they were very professional and thorough. I will be back for future car needs

Im incredibly satisfied with the service we consistently get at Telle Tire, particularly this location, to the point that I wanted to take time to write this review. And I know what you may be thinking... no they did not ask me to write this for them. Time and time again, my husband and I both feel assured of the honesty, integrity, and professionalism of this business and the staff, which we have come here for several years now. This is a BIG deal to us because when we have visited other auto repair centers/mechanics in the past, we usually cringe and leave feeling uneasy and uncertain about whether or not we were taken advantage of. Its such a relief and breath of fresh air to have a place and people we can genuinely trust with our car issues, especially unexpected ones that hit us during the holiday season. We are proud to call Telle Tire our auto center home here in STL. We have highly recommended this place to our friends and now, to you all reading this Google review, and will continue to do so. Also, special shout out to Harrison who specifically worked with us on a recent car issue. I brought up a concern and he was quick to listen and to take initiative with helping me not only understand what took place, but took ownership of his decision making and took care of the circumstance. His actions were very admirable in this and I believe not only reflects his character, but the character of Telle Tire as a whole, making it a safe, reliable, and personable place to turn to. Thank you so much!!!

I like thank you very much for the great service you have given ebony king on the 2019 chevy impala.great brake work and she is very happy.

Have worked on some projects with Aaron in the past. Super clean and well maintained shop. As well as excellent customer service I recommend them to all my family and friends!

Outstanding service! I called them and they got me right in for four new all weather tires because my husbands tires were terrible on the snow. Everyone took care of us and they had a great deal running online for a discount. I would highly recommend this tire shop.

Despite the COVID changes Telle and team took are of my car. From start to finish, only phone contact. Truly was the simplest experience I have ever had! Great job Doug!

As usual, an overall positive experience .I appreciated the professionalism and realCare taken to protect against any COVID-19Spread..

I love these guys! You just can relax and chill out while they fix everything. There are drinks and fresh fruit. There are comfortable lounging spots. They do a great job on the car and there are no worries. Relax and let them take the wheel.

Very reliable, knowledgeable, and pleasant.

I decided to try out Telle Auto since I needed and oil change and it was closer to my school than my normal mechanic (who I still love, it is just further away). I started with an oil change, which was great. They recommended new windshield wipers, which were $25 a pop but work great and were installed in seconds, but no other necessary work.I took my car in a few weeks later after it sounded like it was running a little louder than usual. I called at 5:15 pm and Telle got me an appointment for 8 AM the next morning, which I appreciated since I was supposed to drive to Wisconsin that day. I figured that I would have to postpone my trip by several days, but Telle had my car ready to go by the end of that working day. The work they had to do on the car was more extensive than initially stated due to complications caused by a botched patch job at a different shop. Doug called to explain the ins-and-outs of what they were going to do to the car. I walked out $1,200 poorer but with a brand new exhaust system from catalytic converter to tail pipe. I honestly don’t have a clue if this was a good price or not, but I got the sense that Telle Auto doesn’t do “quick fixes” and whatever work they did and materials they used would be quality. Quality costs! I appreciated the quick turn around time, the nice waiting area, and the complimentary shuttle service. My car purred all the way to Wisconsin and back. Thanks, friends!

Brake Replacement-Did a great job replacing both front and rear brakes. They were the lowest in price when I got another 2 estimates. They are always so helpful and friendly. Thank you for your great customer service!

Got a flat on my way to work in the middle of a snowstorm, managed to limp my poor car over and Doug+team had me fixed up before lunch!

Great neighborhood business that I can easily walk to. Professional efficient & personable service staff

As always, the staff at TELLE were extremely helpful.

I was concerned about a repair that I let go for too long and called Telle Tire to see if they could repair it at a reasonable price, quickly. That is exactly what happened. They actually were able to give me an appointment the next day and the price was within the range I was expecting. I dropped my car off, walked home, and had it back all within the space of an hour and a half, just like they said I would.

As someone with little time and interest in taking care of my car beyond the bare minimum, its really important to me to find people who I can trust to know what theyre doing without me having to understand AND can explain it to me respectfully and clearly if I do ask. Honestly, I dont shop around for prices on repairs of my car like I should, because my first car need moving to St. Louis was an oil change that I happened to go to Telle for, and my experience was so professional, courteous, and thorough that I didnt want to bother looking anywhere else. As long as this continues to be the case that there are experts working at Telle who are kind, intelligent, and accommodating, thats where I will continue to go. Please keep offering the service of checking up on my cars needs when I come in for easy stuff (e.g. oil change) because the Lord knows I wont know somethings wrong otherwise until I break down on the freeway. I really appreciate the team at Richmond Heights, and theyve got my business for the foreseeable future. I trust them when they say they are honest and good at what they do, and I cant say that for a lot of other businesses Im forced to frequent.

As a woman, Ive had several bad experiences in car shops... Usually men who talk down to you or try to take advantage of you if they think you do not know much about cars. I had an experience like that at a different maintenance shop/department and decided to get a second quote for the services because of how I was feeling and how much they told me it would cost. Telle was my first call and my experience with them couldnt have been more different from the first. Steve, took his time to explain to me what my options were, helped me make a decision about what I wanted, AND got me in for an appointment the same day! He was patient, kind, and thoughtful with his responses. When I asked which tires I should purchase he actually suggested the ones that would save me the most money. My car is driving smoother than ever and I saved $500 from the quote the first place gave me. I am so grateful for Steve and their entire team for helping me. As long as I am in Saint Louis this is where Ill buy my tires.

Flat tire. Original tire purchase from Telle. 4 22 tires, not cheap, but Telle had the best price in town. Came with a road hazard warranty. When my front tire went flat, I damaged it by driving on it. Had to be replaced. This is where you expect to get taken advantage of. I thought I would get some small credit for my remaining tread. Wow, was I wrong. I walked out of there with a new tire, all four rotated and balanced and only paid $60. I AM THRILLED. Good, honest service.

Good service. Prices and repairs. Knowledgeable staff. Overnight dropoff

Despite the challenges of Covid safety measures, everything went very smoothly with my oil change and tire rotation and balancing. The office is set up with excellent precautions against Covid: only two customers in the room at once, everyone wearing masks, Telle personnel behind plexiglass shielding. I was very satisfied.

Always very helpful and efficient!

Great people and great customer service! Would recommend this place to every one needing tire and automotive service

One service rep was helpful but the snooty tall skinny guy was a jerk. Alls I needed was a plug I had an emergency flat and it takes less than 5 minutes to plug a tire! I DO NOT recommend this place.

Good, honest service and no games. I went in for new tires and brakes and a little later they called to say the brake pads were fine but they were still trying to figure out the issue. When it came back as a manufacturing quirk, they wouldnt charge me any brake repair even though they did a ton of work. Ill definitely be back.

I was able to get an appointment quickly. Telle was honest with their recommendations regarding what services were necessary and what could wait until the next appointment. Their pricing is fair. I look forward to bringing my car back for future services. My primary contact was John Harrison and he was always friendly, patient and knowledgeable. He went above and beyond by providing the shuttle service to me at the very end of their business hours.

I was pleased with the professional and efficient service I received. I was not asked to pay for work I didnt need. I will be back.

My first visit for inspection and emissions was efficient and actually pleasant. A family member of the founder introduced himself to me as such, which gave me the impression that the business is a place where the family generations wanted to be involved. I will be returning for future car needs.Second visit was a reflection of the first. Very positive. I appreciate the cost transparency and the advice on prioritizing repairs. They even like dogs there! My pup was pleased with the bacon treats.

I recommend Telle Tire. Had a hiccup misplacing nut key on car and staff went above and beyond to resolve it. **Highly recommend them **

Really nice and happy w my repairs

Staff was very accommodating and extremely knowledgeable. Their pricing is very reasonable and came out to be the most affordable shop I could find for the services that I needed done. I really liked that I got a text message with a link to my service report and I could see all of the techs findings even pictures of my brake pads! They had my car knocked out same day.

Was passing through town, got a flat with three dogs and only half way home. They got me in right away and set up to make the rest of the drive home with only a hour delay. Everyone there were really helpful and made sure I had everything I needed.

Excellent, professional, quality service and workmanship.

This is the second time Ive been to Telle Tire. The first time AAA towed in my car. It needed a new starter. I was on my way quickly. I went back as I was very impressed. Again, great service, competitive prices, and a loaner car on top of all that. Ive scheduled an appointment for my sons car already. Thank you Telle!

This is where you want to go for quality work & great hospitality. Ive been going here for years. Love the honesty! Even if it means sending you away without you paying a dime. They will tell you the truth. If itll pass safety & its not that big of deal. Theyll let you know. Theyre not there just to make a fast buck. I love it!

Super convenient. Great customer service. They ordered a tire and got in for me super fast.

Helped me out in a bind. Had a blowout and My husband took the wheel up there for a new tire. Honored sale pricing that ended 2 days prior. Super nice guys.