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CubeSmart Self Storage
5601 Avenue I, Rosenberg, TX 77471, United States
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CubeSmart Self Storage
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I_
Review №1

Awesome Service!!! Very friendly, I really like the staff here. I had Stephanie assist not only me and my husband but also my brother in finding a proper size unit for what we needed. We both were able to just let her know what kind furniture or items we had and she was able to let us know what size we needed and she was more than happy to show us those units so we could make a better decision on what we were needing. Very, very helpful and it was an overall smooth experience. Great work Stephanie!!! Keep it up!!!

Am
Review №2

The staff is super friendly and helpful. They keep the facility nice and clean which makes a big difference. Overall, my experience was pleasant. I would recommend this location to anyone.

Sa
Review №3

Stephanie was a great help. She explained thoroughly about the promotions going on and picked the right size unit for me since I was unsure. I am please with my decision to rent a storage an unit from Cube Smart. I will strongly recommend their services

Jo
Review №4

Its a great storage place and Stephanie at the front desk was a lot of help. She got me set up with everything real fast. Thank you again Stephanie..

Ma
Review №5

Tam was very helpful and quickly took care of my issue...very pleased with the service I received.

Je
Review №6

Stephanie was the girl who help me change my reservation and she was really nice and helped me fix my storage because the one I got was too small. She was very polite and respectful and I would recommend Cube Smart to everyone.

re
Review №7

Getting my storage was quick, easy and uncomplicated. The staff is awesome, friendly and relatable. Moving out was a breeze. I highly recommend. They are my go to storage when I need one

Be
Review №8

Mr Michael is a wonderful manager he has helped us with any questions or concerns about our unite, my family has been having a storage unite at this location for many many years and you have a wonderful staff. Thank you Mr. Michael for all you do!

Ca
Review №9

Everything was easy and simple.. no issues at all

Ja
Review №10

Michael helped me and my wife with getting some boxes and supplies for when we move. He was very helpful and kind.

St
Review №11

Not happy with recent 20% rate increase. Its my opinion that when you book online they tease you with a very competitive rate. Then after 3 months they increase. Now I have to rent truck and move to another storage

Fr
Review №12

I am so much glad I found this nice place, Esther and Stephanie were so kind while helping me and they showed me my space unit. I recommend this storage, the price is worth it.

Da
Review №13

Stephanie and Michael were amazing to work with. They worked really hard to earn our business.

Jo
Review №14

Been going to this location for yeeeaarrss! Because of the Great customer service. They’ve been Awesome from the start! Highly recommend Cube Smart on Avenue I!!

Ad
Review №15

Wonderful. Got here a little late the gentleman took the time to take care of my needs 👍👍

Au
Review №16

My father has stored at cubesmart for years. Michael has always been very helpful with any problem we have had.

Pr
Review №17

My experience with renting a climate control storage unit at CubeSmart was very easy and speedy. The representative I spoke with over the phone on the toll free 800 number to reserve the storage unit, was very pleasant and professional representing the company. The two Customer Service Reps. at the actual Storage Facility were very professional as well. This is my second time using them to store my future. I will recommend CubeSmart Storage for your next climate control storage unit.

Pa
Review №18

Very nice I love that you dont have to talk to anyone and everything is contactless.

Ra
Review №19

This was actually the 3rd time I have rented from Cubesmart and I honestly wouldnt rent form any where else! the staff is always amazing and friendly. Any time I have had an issue they have been quick to resolve and completely understanding.

mi
Review №20

Tiffany is awesome are very professional clean and well maintained

Pa
Review №21

Everything was very easy online and to get there in and out.

Se
Review №22

Storage was cleanStaff was so nice and easy to talk to. Will be recommending to f&f!

Jo
Review №23

Regina took good care of me. She let me look at the unit first and then got me signed up quickly. She was very thorough, explaining how to get into the unit and how the billing worked. I also got a good deal....first month free.I just ended my rental - Overall experience was excellent from sign up (see above) to sign out - just last week. Clean and well managed. I will use again if needed.

Ka
Review №24

Just needed the storage space for 1 month. The staff was very helpful in letting me know what I needed to do so I wouldn’t get charged for another month

Ha
Review №25

Virginia and Michael were both super nice and helpful. Easy move in and easy move out

Ro
Review №26

Clean establishment. Cool ac to keep my belongings from getting moldy.

Li
Review №27

Regina and Nathan were excellent. The promo was a great incentive. They were both very informative and helpful. I really like their security protocol and the amazing customer service. We chose a climate controlled unit. As we were moving our stuff in, Nathan came by to ensure everything was okay. Out of all the storage businesses around me, I am so happy I chose this one!

Li
Review №28

Very polite and helpful I would definitely use the service again ☺️

Je
Review №29

Regina is very knowledgeable and very sweet. Makes coming enjoyable, no matter what stress Im under with moving!

Ho
Review №30

Irene was very kind & willing to help me in abundance. She’s very intelligent & pleasant with her work standards. She was very helpful & saved me lots of time, energy & money. I enjoyed her smile & confidence in knowing what to do. Keep up the great work. Blessings!

K
Review №31

Their climate control is set at 80 degrees It was colder outside. I wasnt informed of thei climate setting before signing up. I have used this facility in the past and it was much colder inside

Ni
Review №32

My experience was awesome. She made sure I understood everything she walked me through the building show me where the Dollys were. She was very nice and sweet very good customer service. I feel very secured and safe as far as my decision to store my furniture with them.... Security is a plus. I will definitely recommend cube smart to all my family and friends.... 👌👌👌👌

Le
Review №33

Regina, the manager, is very helpful and is very knowledgeable about the facility and needs. Clean, safe, and watched! Will be moving up to a larger climate-controlled unit at the end of the summer. Also, love the fact that there are flatbed dollys at most of the entrances! This really makes loading/unloading much simpler, especially for us old and broke-down folks!!

Ki
Review №34

Convenience and Ms. Regina was very helpful

Ja
Review №35

LESLIE WAS AMAZING. She was the most helpful, knowledgeable, and kindest person on this planet. She knew the answer to every question I had and was so unbelievably polite. Her customer service skills were unspeakable! And I say this as a person who expects nothing less than outstanding customer service and oh boy she definitely delivered. I truly foresee her growing extremely quickly due to her phenomenal work ethic, expertise, and having a awesome heart. Truly a very nice person who very much DESERVES A MAJOR RAISE!!!!! Please guys. If u have any questions or concerns. She is most DEFINITELY the person to go to! Just because of her I will only store my belongings with cubesmart.

Vo
Review №36

Smooth efficient.. Very knowledgeable staff. And Regina is sweeter.than chocolate. Covered white chocolate.. A little pricey butGreat place

Me
Review №37

Regina is a wonderful person and extremely helpful

Ne
Review №38

Regina was very informative when speaking to over the phone when I made a unit reservation and cannot wait to meet her in person. Today, Nathan was very courteous and helpful with making sure my unit choice was appropriate for my needs. Very nice people and all-around clean storage facility.

Ti
Review №39

Nathan is awesome great customer service. He is really friendly and a great asset to the company. We havent had any issues. Would definitely recommend storage space to people.

Ma
Review №40

The entire process of reserving and getting a storage unit was so easy! Nathan was extremely helpful and friendly! I very highly recommend this place for storage!I have been reading many reviews of people saying rent increases, and I really hope this isnt true, since I am very happy thus far with the service I have received.

Sy
Review №41

Had the pleasure of meeting Regina.. I had a very pleasant experience she’s very knowledgeable in her line of work and was able to get me signed up taken care of within a short amount of time. I can tell Regina takes pride in helping people with their storage unit needs. I definitely recommend this location!

Me
Review №42

Very clean location great atmosphere their knowledge and professionalism was very welcomed

Be
Review №43

Ms Regina Mullins was very kind, informative and very helpful. She was a pleasure to be helped by her.

Jo
Review №44

Super nice people! I dealt with Nathan and he was super helpful and showed me the area!Decided immediately to use this location because of its clean and professional look.

Vi
Review №45

What a great place!! Since day 1, Nathan has always been really nice and friendly when I come in to dig around in my unit, and hes the reason why I come in person take payments instead of going online. I have already recommended this location to anyone Ive come across talking about needing storage.

Jl
Review №46

This was the most easiest part of my move!! Nathan was a great help to my needs for this rental. He was polite and professional, explaining all that I needed to know. I will recommend this to anyone needing a safe place to store any of their needs.

Cr
Review №47

Super friendly staff and excellent services ☺ totally recommend it if anyone needs a storage room

Sc
Review №48

Nathan was very help and polite for my transitional move. They go the extra mile to ensure you understand everything be for you leave. I glad the other 5 storage locations were unable to help me, because it was worth the extra 27 miles to come to this location.

So
Review №49

Nathan was super awesome, friendly and very helpful. Not to mention professional...I just couldnt stop yawning, he even offered me a bottled water in thought that it might help. If I could give10 stars I would. Thanks Nathan for your excellent customer service.

Pa
Review №50

Regina was very helpfully when I was in need of a climate control storage, which Ive never done before. Her units are very clean as well as the halls to get to your unit. There is always a push cart on hand for use. Thank you Regina!!I will refer everyone in need of storage to your store!

Be
Review №51

Irene was very helpful and I really enjoyed my visit to CubeSmart. I will definitely recommend this place to anyone in search of storage space. Thanks again Irene, Ben & Rina🙂

Ju
Review №52

Excellent customer service, place really clean, Friendly staff.

Sy
Review №53

Super customer service, On phone and in property site

Vi
Review №54

I was really helped in my time of need. Definitely worked with me, when honestly, no one else would. Didnt try to buck the system, i was just honestly put in a bad position, and the manager there took the time to help me out the right and correct way...who does that in 2016, and why cant I put 10 stars...😊

Ch
Review №55

Rosenberg Cubesmart Manager Regina is good, shes really nice, she explains everything and advices you. She is available to help.

Et
Review №56

Leslie provided exceptional service. She answered all my questions to my satisfaction and I am so pleased to had her wait on me. She will be reason to continue to use Cubesmart Storage.

Ch
Review №57

In Rosenberg Tx. Been good to me...

Ma
Review №58

Leslie offers great and friendly service. Im grateful that my goods are at this location. No hassle no worries. In and out.

Eb
Review №59

No problems clean and good management

Mi
Review №60

Irene was very helpful and patient with me. I came late and she still helped me out when she was about to close. Thank you Irene for providing great customer service!!!

Ka
Review №61

Leslie and Regina are such help! Leslie is a rockstar and has excellent customer service and has gone above and beyond with helping me! Such a wonderful and dedicated worker.

Ja
Review №62

Very clean store. Exceptionally friendly and helpful manager. Climate controlled storage a big plus.

No
Review №63

Irene was such a very hospitable and informative person to work with. Looking forward to more visits with her.

jo
Review №64

Regina was very nice and quickly took care of the set up on storage unit. I highly recommend this facility

ja
Review №65

Because this is not my first time to get a storage unit with them and they respect and they help out with what you need and it’s a clean place

Ki
Review №66

This company is the best. I will never use any other storage company. The management team is Awesome. The locations is very clean and I will tell everyone about them.

Ha
Review №67

Great place to lease your storage. Very clean well-secured storage facility. Staff is great

Ra
Review №68

Irene was an extreme help to me!!! She made my signing up super simple and helped me so much. She even stayed late when I was stuck in traffic so I wouldn’t lose the last available storage. I highly recommend Cubesmart in Richmond Tx and ask for Irene she is super awesome!!!

Ch
Review №69

The store was very neat and clean and the worker Irene, was very helpful. When I mentioned that this was the third storage I had been to today, she made sure it was my last storage..Thanks

Ja
Review №70

Nathan is very helpful. Everything is clean and very organized. Prices are very affordable. Five stars well deserved.

Sa
Review №71

Very clean, professional & helpful with their services.

Kr
Review №72

Quick and competent. very competitive prices. all you can really ask for.

Na
Review №73

Hghly recommend this place!! Very friendly very clean. Office manager and staff exceptional friendly and informative.

Rj
Review №74

Good experience. Real laid back. Nathan helped me get a storage unit I needed and wasnt pushy. Good choice.

Li
Review №75

Regina was very helpful and professional in identifying my needs for proper storage and I was able to meet my needs stress free. Facility is also well maintained and safe

ji
Review №76

Leslie was such a great help. Needed a storage last minute and she was able to get me what i needed.

An
Review №77

Had a great check in experience and the unit looks good. Irene was super helpful!

Ca
Review №78

The entire process was very easy & Leslie was so kind & helpful! Would highly recommend this facility!

Je
Review №79

Great customer service!! Prices were great and it was really simple to get started online.

ca
Review №80

I highly recommend this place. the general manager and store manager offered great service as needed, in a good place with new facilities much better than others that are in the Fort Bend County with the best rates in the entire area of ​​Fort Bend

Ma
Review №81

Courteous and helpful staff. Worked efficiently with us to meet our needs. Large, clean facility, well managed.

Ty
Review №82

Irene was very helpful. Great place to get storage

Da
Review №83

Irene was a very helpful person. She helped us out with everything we needed.

Ja
Review №84

I loved the Inside storage room temperate

Ch
Review №85

Regina was very friendly and helpful! She made the entire process very easy.

Ma
Review №86

Nathan has great cs skills. He is a good kind person and treated me right.

Me
Review №87

Very friendly staff. Very welcoming and accommodating to my needs. Facilities are very clean.

hu
Review №88

Nathan was an amazing person to deal with always courteous and helpful !! had a wonderful experience with him @ Cubesmart See you soon at the animal clinic sir!!

Li
Review №89

Regina was wonderful! Very sweet and the whole process was easy and convenient.

Bo
Review №90

Great and quick service, they were very nice and polite I was literally in and out in 15 min.

An
Review №91

I had an situation where my ex had tried to retrieve my property...Ms Regina was the best with her professionall tactics...She was aware of fowl play before it started...She asked the right questions to determine the outcome...Shes the type that will leave you with no worried...I thank her from the bottom of my heart....

Gi
Review №92

The people and service are excellent ! Would recommend this facility to everyone.

pa
Review №93

Nathan has GREAT CUSTOMER SERVICE SKILLS and was very Patient with me.

Ke
Review №94

Everything was clean and Irene is always so helpful!

Er
Review №95

Nathan, the manager, was very helpful and knowlegable. He answered all my questions about the insurance and security.

Ha
Review №96

Irene is great! So helpful and nice!

Ka
Review №97

Regina very easy to work withShe is kowledeable and pleasant

Be
Review №98

Regina was very nice... great place.

Br
Review №99

Great place the manager Regina was super nice

Br
Review №100

Nathan is awesome! Thanks for all the help

Information
5 Photos
100 Comments
4.8 Rating
  • Address:5601 Avenue I, Rosenberg, TX 77471, United States
  • Site:https://cubesmart.com/texas-self-storage/rosenberg-self-storage/3035.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 281-232-7100
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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