I have been a patient since 2014 and absolutely love Dr Onyon and the staff! They are always super helpful, kind and patient. I highly recommend them!!
Staff always helpful, welcoming and professional.Don’t push product and help with budget options.Very thorough exams. Glad we made the switch
The entire staff worked professionally. They went out of their way to make you comfortable and appreciated.
Ive been going to Salem Vision Center for almost 20 years now. Dr. Onyon is amazing and Steve is so great to work with!
First time going to Salem Vision Center. The staff was very friendly and the doctor very professional. Im glad to find a good option for eye doctor close to our new home.
Myself, and my children go to Salem Vision Center. The staff is very helpful and professional. Dr. Onyon, and Steve are awesome. Theyre both extremely helpful and knowledgeable. Ill continue going there, until they retire.
Dr. Onyon is great and personable. The front staff are very helpful.
Amazing staff always willing to help and offer suggestions for eyeware styles
Seeing Clearly is so Important!My time at SVC was a wonderful experience. And it began even before the actual date of my appointment. The receptionist on the phone was very personable and easy to talk to. Then, when I arrived that personal touch continued. It was a quick process of filling out a little paperwork and then waiting for the doctor. The wait was only 5 minutes or so. While waiting, I was asked if I wanted a cup of coffee or some water - very professional and yet a personal touch.The eye exam was quick and easy and the doctor was great. Best exam I have ever experienced...by far. I was not planning on getting frames and my prescription filled there but I changed my mind when I found a pair that I really liked. It was worth driving the 40 minutes from where I live.
I have been going here for two years. I can’t say enough about the service. I waited a bit for my appointment but everyone made sure I was ok.I also need some glasses adjusted and it was done with no hesitations.This is the only eye place for me.Kym H
A friend recommended them to me when they were in Wal-Mart, that was over 20 years ago. Everyone in the practice are really nice, knowledgeable and their prices are reasonable and they stand by there products and work with you if you have an issue. I had issues with some contacts and they took it them back and got me the different ones no problem. This practice as a whole has great patient service which is seriously lacking everywhere now. I wont go anywhere else, to me they are the best.
Very professional and friendly. They are brilliant at fitting glasses and understanding what the customer wants.
$$$Pleasant enough. Be sure to go over your order to ensure everything correctly ordered.
Very disappointing as I was told when I made my appointment that they accepted my insurance. The day of my appointment I asked again what will I owe, told only a copay of $40A year later I keep getting a bill for $200Sounds like a scam to me, will never go there again, better watch out
From to Dr Onyon to Steve an staff. It is a well run business.
Dr. Onyon is extremely knowledgeable, personable, and willing to take the time to explain what he is doing and the results of your exam. I’m a former RN...and I trust his judgement. He, Steve, and all the office staff are person-centered and focus on the needs of their clients.
Best staff and Dr. Onyon is wonderful.
We saw Dr. Martin, who is newer to the office. Best bed side manner, he laughed and joked, but provided such a thorough exam, explained everything to me, went over pictures of my eye with me to help explain what was going on. He was patient and kind. We then sat with Steve who helped my daughter and I pick out glasses. He was also so funny, and made our visit quite enjoyable. 10/10 for Dr. Martin and Steve!Edit- definite communication issues with when glasses are ready. Never received a call that my daughters glasses were ready, I had to question after a month if they were in. I DID receive a call that my glasses were ready, only to get there, and they weren’t. Removing a star for that.
Dr Martin is great
Top notch staff. Friendly and professional.
Awesome place to get your eyes taken care of. As well as a great selection of glasses. Very professional and very very knowledgeable and helpful. I love going there and will not go anywhere else.
Very professional office. All of the staff are knowledgeable in their respective jobs and are very friendly. Dr. Onyon was very informative and detailed in his examination. He explained what he was seeing in laymans terms that I could understand. I have been to many vision centers in my 64 years and I would rate Salem Vision as one of the best.
Everyone is so cheerful and helpful. They make the whole process of an eye exam and choosing glasses a breeze.
Professional, friendly, informative. Entire staff is there to make your experience comfortable. I was not encouraged to spend more and was first offered the most economical choices in glasses and lenses.
EVERY time my family comes here the staff are extremely friendly, appointments are ALWAYS confirmed by whichever means I choose. Exams are always explained... what when why how, then when picking out frames and lenses, they dont try to sell you the most expensive stuff they truly seem to want the best for you and to look your best! Service after the sale is just as great from a quick cleaning to a repair, always done with a friendly smile and never any hassle. I cant say enough good things about this place, are they the cheapest? No, but they have a superior product, staff and attitude and for that I am willing to pay a little more to get. Keep up the great work everyone I will be a customer for life there!
Simply the best staff !State of the art testing and extremely helpful and professional. Do your self a favor and check them out . They take such good care of you
Called because I broke my glasses and needed new ones. Very friendly and accommodating. They were able to find frames that look better on me than the ones I had chosen. Doctor was great, also. I left with a fresh pair on my face and feeling really cared for.
I was obviously apprehensive given the state of things with COVID-19, but I was told that every machine is sanitized after each patient. All were wearing masks as was I. I was made to feel very comfortable and Dr. Martin was very aware and only came close for the needed examination of my eyes. This is my second visit to Dr. Martin and I am impressed with his professionalism but also his ability to have a relaxed conversation about my eyes as well as my general health. I will return to Salem Vision Center to see Dr. Martin.
There was an error in the prescription but it was corrected. Steve tho is good to deal.with. However I do not recommend this place.
I have been a client of Salem Vision Center for many years. They are as professional and knowledgeable as you would hope your provider to be. Extremely friendly, remember who you are, and always pleasant. Its with great gratitude I call them my eye doctorKimberly J
The staff is always extremely kind and helpful. My eye doctor is the best. He always listens to any concerns I have about eye ware and recommends the best choice for me in contacts. I always tell my friends and family to go here
Always professional, friendly and welcoming.
Was very pleased with my appointment and service. Pleasant. professional, informative and friendly. My last eye doctor rushed me and the staff was always busy with their own conversations. This was a wonderful change. Highly recommend!
Salem Vision has a terrific staff. They are always friendly and willing to help. Steve is great at picking out fantastic glasses. Salem Vision has a variety of frame choices. I highly recommend Salem Vision Center.
As usual great staff, friendly and helpful. The new additional doctor was excellent and provided a discussed things that were new to me.
Salem Vision Center is a first class optometric establishment. With exceptional Doctors and top notch staff. They are there for all your eye care needs. I have been going there since 2012 and am 100% satisfied with the service and all of my familys eye care and eyewear needs.
Dr. Martin is very refreshing. He’s the first eye doctor I’ve had who wants to try and actually correct my vision instead of just staying with the status quo I’ve had for years. The office is clean and uses modern equipment. Staff is very friendly. Highly recommend!
Love this place and I’m glad I found them last year. The doctor is always attentive, never in a rush. The assistants are pleasant and make the other tests a breeze. The optical staff rocks. They love the inventory and go above and beyond to assist with selections. I’ve received many compliments on my pair from last year and believe it will be the same after I pick up this year’s choice.
This is the only doctors office Ive been to since I was a kid. There literally isnt a bad thing to say about them. Professional, friendly, and highly competent.
I brought my 17 year old son here and I have to say it was the most positive experience we have ever had with an optometrist/vision center. The people there were so kind and informative and helpful. The optomotrist was terrific, very thorough, very helpful. They worked with us yo find something that I could afford and that my son really loved. I will definitely go back and refer friends.
Staff is friendly and courteous! Dr. Onyon explained everything thoroughly is genuine and professional. Mark fitted me for new glasses and explained all the options that were available. He made the decision easy and painless. I highly recommend Salem Vision Center!
I have had the pleasure of working with Salem vision center for the last 3 years. In that 3 years Steve has absolutely brought an experience like no other. He has showed me laughter, kindness and care. I can only imagine what it feels like to be face to face with this wonderful team, if being on the phone is so incredible!! I highly recommend you go in to meet this friendly and professional staff, you will not regret it!!
Knowledgeable staff and doctors, very friendly and it is always a positive experience. State of the art equipment makes the exam go very quickly.
Great people and great place. For all your eye care need go see them.
Such a nice environment. Everyone is so very friendly and helpful
I was misdiagnosed with a stye here. Was given a prescription and everything. After a couple of days nothing was changing and it was getting worse. So 2 says later I went to Spindle Eye and was correctly diagnosed and treated with the right thing.
Everyone is so welcoming and caring. They Make you feel comfortable and really pay attention, answer all your questions and also make sure you look your absolute best in your glasses!
Weve been customers of Salem Vision Center for years. We recommend them to everyone we know.
They were great, very helpful!!
Very professional service!! Every customer seems to be treated with top notch service and respect like your the only customer there!Keep up the great work to the entire staff!
I had a wonderful experience from start to finish! From the friendly and attentive staff to the knowledgeable providers. You will love their selection of eyewear and they can even make some frames on site and you can take your frames home same day! Thank you Salem Vision Center for making my annual eye exam a pleasant experience.
I went to the office just to pick out replacement frames. While looking, they verified with my insurance that I was eligible for an exam. They were able to squeeze me in so I didn’t have to come back and was able to order my new glasses with my updated prescription all at once! Great customer service and super convenient for me!! The whole office was very helpful in picking out new frames too!
I never leave unhappy. Steve and staff are awesome, knowledgeable, and extremely outgoing. I recommend going to them for any eye needs.
Dr Martin is wonderful. He is very caring and I feel like he is here only to help people. The office staff is friendly and I in and out with a smile in my face when I need to have glasses adjusted.Overall, it’s a great place for your eye care!
I love this place. Very friendly, efficient and helpful. Easy to work with and great prices.
The people at SALEM Vision make you feel welcome. The service is great and the doctor walks you thru any procedures that has to be done. I have always received great service.
Dr. Alex Martin is amazing!!!!
The staff here are very relaxed and caring. I haven’t been to an eye exam in quite awhile and knew I needed new glasses, so I was very nervous about how the whole ordeal was going to go. My doctor was very patient and reassuring, and made me feel welcomed and cared for. I’ll be going here for any other optometry needs!
I had a good visit with Dr. Martin and found it very productive.
Great customer service! Couldnt be treated better if I were a queen. Very attentive to needs and will accommodate even the busiest of schedules. I highly recommend.
Quality family style service! State of the art technology. Very pleased! Highly recommend!
The people were so nice and knew their jobs. Also the Dr was very informative and explained everything and was made to feel very comfortable.
I have no idea how this place gets such good reviews, I’ve had nothing but trouble. I definitely can’t recommend it to get glasses or contacts
Such a great Doctor and friendly staff!!
Horrible Experience
Always a great experience. Friendly, knowledgeable staff who care.I highly recommend Salem Vision Center!
Kid friendly! My 7 year old son enjoyed every minute of his visit! Highly recommend!
Great experience. Very personable. Also were great with my kids.helped me find pair of glasses to fit my needs. Also if you ride a motorcycle bring your helmet and they will help you find the glasses that will be comfortable for you. Cant wait to go back
Ive been going to Salem Vision Center for over a decade now and the whole team is always great. Dr. Onyon is top-notch and the appointments are always a breeze.
Ive been going to Salem Vision Center for years. Dr. Onyon is great. Hes very gentle, personable, and explains information clearly. The staff are all super friendly and always encourage you to come in whenever for frame adjustments and such. When I got contacts a couple years ago, the optician was so patient and sat with me for a LONG time until I was comfortable putting them in and taking them out on my own. Great selection of frames at various price points as well.
Salem Vision Center thank you for your help today. I believe I found a new eye doctor thank you very much doctor Martin. I feel confident my glasses will fit well and Ill be able to see once again. They took time to help me identify my eye problems. Even got checked twice. My old glasses were so out of whack that the young man helping me with the fitting of my new glasses realized it was way off. So the doctor brought me in to check me again. I could not even believe what I was seeing when we got done. It was great!!! Thank you again. Cant wait for my new glasses.
I have known these people for many many years Im always welcomed with a hug and smile and we have a few laughs. I recommend them 100%
I was very pleased with my experience at Salem Vision. The staff was great and the exam was very good. I am glad I found this office
I had the best experience at Salem Vision Center! My last eye doctor didn’t explain anything to me and I felt rushed through my appointment. Dr. Onyon explained everything to me in great detail and his staff was very helpful and friendly. I would definitely recommend this place to my friends and family! I love that they have the technology to image my eyes without having to dilate them, which is a huge plus. My appointment was fast and easy! Thank you Dr. Onyon!
I called for an urgent care they gave me an appointment in the next 2 hours. I was seen by Dr. Martin he was awesome! Explained to me step by step the matter I went for,and he was very professional. I have been a patient of Dr Onyon for the past 4 years, he is a very good doctor too!
It was my first time at Salem vision center this morning and the place was extremely clean and inviting! All of the employees I spoke with were all on point and friendly. From The time I walked in to the end of my appointment I was extremely satisfied and would recommend any of my friends and family. It was a very laid-back and relaxed environment which makes any person comfortable is what I loved about the entire experience. I dont usually leave reviews but I think this was well deserved!! I also got my first pairof prescription sunglasses which I am super excited for. Thank you Salem vision center.
All 3 of my kids were there today and they were great as always! The kids love it here and everyone is soo friendly and kind!!! Definitely recommend!
Excellent, expert and gracious treatment. Highly recommended.
The office is comfortable and the support staff is always helpful and friendly. I’m always offered coffee or water when I get there. Dr Onyon always seems glad to see me and grateful for my business. I always feel like I’m in good hands with him.
They are just an amazing staff. They have a fun atmosphere and are still very professional. You feel like your part of their family. Amazing experience love it there A++++++++
Salem Eye Center staffs are pleasant, inviting, and even ensure you receive text reminders regarding your appointment. Dr. Martin is a very smart optometrist. He was efficient, thorough, and explanatory while conducting my eye exam. It was a pleasure having him as an optometrist and would refer him to others.
I suffered a painful eye injury. I called and Dr. Martin saw me right away. The moment I met him I felt better. He reassured me, numbed my eye, examined me and treated me. The pain was instantly alleviated as well as my anxiety. Hes awesome.
They are easy to deal with. Felt that they were honest and not pushy. I felt very comfortable there.
We love this place
Absolutely the best Optometry doctors and staff I have ever come across. They are more than willing to take their time and explain things thoroughly to you. Their selection of glasses and frames are far beyond the normal level. Do yourself a favor and visit Salem Vision Center!
Dr. Martin is excellent and the front office staff is professional and friendly.
This place is a hidden gem. So relaxing to go to and the staff are all super friendly and knowledgeable. They saw me on short notice for an injury to my eye. The optimitrist there told me things about my eyes that no other eye doctor has ever mentioned. They also have the best selection of eyewear I have ever seen. Not your typical everyday optical place. I recommend Salem Vision Center very highly.7/30/19 UPDATE: Brought my kids in today for their first eye exams. Again the experience here was so far beyond any expectations I could’ve had. My four year old said to me later in the day: “I really like going to the eye doctors.” It doesn’t get any better than that. Again the staff was very knowledgeable about all their products and put no pressure on us to buy. I ended up with some Rudy Project sunglasses that have clip in Rx lenses so I can use them even when I’m wearing contacts as well as some new lightweight and flexible everyday glasses. Love this place!
Prompt, professional, courteous service. I was seen as scheduled. Dr Martin showed sincere concern for my eye health and was so helpful with all my questions. The dry-eye clinic is very helpful. I will refer all family and friends to Salem Vision Center.
Just the best place ever always have a good experience and feel very comfortable there
Everyone was extremely nice and very helpful. The dr was amazing and was very informed. I probably asked 20 questions and he answered them all no problem. Definately the best eye Dr I have ever been to and the frames they have were all super cute.
Excellent customer service, friendly staff.They assisted me with clarifying my insurance before I had my first appointment. That meant a lot.
Professional appt. With staff. Ladies out front are so nice & accomidating as well. I really appreciated my visit. My glasses were adjusted a bit for my head. They feel great!
Very friendly staff with excellent service. They helped me make sure the glasses I got fit well and looked nice.
Salem Vision Center has such a lovely and inviting environment! The employees went above and beyond for my children! Such a great place!
I have been a patient here for a number of years. They have the latest equipment, to diagnose any eye health problems and measure what my prescription should be. It’s so impressive! Dr. Onyon does a good job explaining things. Steve has helped me pick out my frames for years. I’d be lost without him! I highly recommend.
I dont normally write too many reviews, but I thought Id take the time for Salem Vision Center. I switched from LensCrafters a few years ago and have never looked back. Prompt, friendly, efficient service every time. I also love the fact that the receptionists will help you pick out frames and give you their honest opinion. Love these guys; they dont get better than this.
We just LOVE Salem Vision Center. Everyone on their staff is extremely kind, patient, and accommodating. Both Dr. Onyon & Dr. Martin are phenomenal in terms of eye exams and throughly explaining what’s happening with each eye. Taking the time during your visit to go over each eye separately and always ensuring you understand what’s happening. The care we have received since coming to Salem Vision Center in 2019 is the best, cannot speak highly enough of this place!!! :)
I stopped in here with a friend once to pick up her glasses and fell in love with a pair of frames I noticed as I was browsing around. The staff was so welcining and could tell I was desperate for these frames. They squeezed me in for an appointment and made sure I had those frames the very next day with my updated prescription. Ive been seeing them for a few years since then and am consistently delighted with their friendly and knowledgeable staff. Always a pleasure to stop in.
Our entire family has had their eyes cared for by Dr. Onyon at Salem Vision Care for Athens past 12 years. He and his staff have always been personable and professional!
Everyone was amazing! The woman who checked me in, tested me, the Dr and the woman who helped me pick out glasses. It was a great experience and I highly recommend.