This is a great starbucks, friendly staff pleanty of them so my order was done in a flash!

You can order your drinks in-person, Starbucks mobile app, or via drive thru. There is both outdoor and indoor seating (can drink your coffee here as of May 21, 2021) happening here.Free WiFi with no limit placed sitting either indoors or outdoors (just like pre-Covid). Tables with 2 chairs each are socially distanced. Plenty of room to stand or sit while waiting to order or pick up your drink(s).Accessible friendly (dedicated wheel chair table is by the front doors). LGBTQ+ friendly (rainbow sign is prominently displayed as you walk in).Staff is efficient and quick with taking your order and making your drink.

Big location and decent selection with tumblers. Customer service... meh, I go for the coffee not the service

Best staff in the bay area always on top of it.

This place helped me endure the pandemic with their efficient drive-through service. I went inside yesterday just to see who has been helping me over the last 18 months!!! Thank you! Thank you! Thank you! You rock.

Taste was a little bit off

I like Starbucks its all right but its getting kind of old to me I dont know about you. I mean the coffee is great at all the Starbucks. This was the largest Starbucks Ive ever been to or ever seen. This Starbucks is almost in Dublin. On the border of San Ramon and Dublin its huge, giant great seating for eating outside when I say that I mean they have like these really extremely comfortable chairs with padding and all that which I really appreciate because I hate those metal chairs they put outside sometimes it just hurt my back too much these are nice really nice. If you like Starbucks youll like this place thats for sure. Its in the middle of a really cool shopping center with lots of difference stores lots of variety. Which Ill be reviewing just about every store in that mall along with the Starbucks. Have a great day hope you enjoy Starbucks. James Brian Hope Maps contributor

I visited this location four times within the past few weeks. Each time the drink was terrible. I thought the first time was a one off. No, they consistently make terrible, (Americano) coffee drinks. Half the time the service was equal to the quality of the drinks albeit with a large dose of bad attitude. My visits have been relatively early in the morning (before 7am). Two of the four times the lobby looked like it was closing time…trash, lots of drink stains and food scraps (crumbs) all over the floor and tables. This location needs an intervention.

Love the drive thru and of course all their food & drinks. Service is excellent!

The team is very friendly.You can order the same drink everyday and it never tastes the same. They are always running out of carriers. Recently they have closed their doors because of COVID. I think this has happened at least four times within the last couple of months but Im pretty sure its more than that by now. However every time they close their Lobby they dont put up a Lobby closed sign so you park and try to go in and then have to get back in your car go all the way around the parking lot and get back in line for something you already paid for because it doesnt tell you on the app if the Lobby is closed.

First Starbucks with outdoor seating. Feels so good

Drive-thru was PACKED, but I still got through in less than 10 min! Excellent crew 👏 👍

My pickup order was ready at 6:29pm, doors were locked so I had to go through the drive thru,by the time I got our drinks it was 7:23pm. When I asked the girl at the window if they were still warm because it had been close to an hour she assured me they were, which of course they were not.Awful service, line was way too long for 5 or 6 people working and drinks were obviously not being made fresh so why was it taking so long.

The app didn’t said that I need to wait at drive through for picking up the mobile order. It should be a quick pick up and go, and it became a half hour wait to pick up my mobile order.

The drive thru is efficient. The staff is always friendly. Its my go to Starbucks in San Ramon.

Literally went back 3 times to get 1 drink right. The other never was. I gave up. Make sure you check your drink before you leave. Peppermint is not pumpkin and does not go with chai. Yuck!

I don’t know why they have a good rating but what I experienced just now was I just withdraw money from the bank I gave the rep. $20 and she said I gave her $10. And they didn’t give me a receipt and It’s not about the money but the honesty. And they’d spill my camaro and I took a photo. My first time here and I’m not gonna come back in this store again. NEVAH! Hope karma comes back to you!I don’t mind giving a tip it’s the honest itself! Money or material doesn’t matter but how you treat people Starbucks Crew!

We waited for 11 minutes in the drive thru to place our order

Got the shaken oatmilk espresso and it was very good!

Best customer service, very fast, secure and clean. Always your favorite treats and really exquisite coffee.

Inspite of the long line of cars, 6 ahead of us, it still was pretty fast and everything was ready when we arrived at the window.

Good place for quick coffee and cookies!

Quick drive through and great service

Big windows with a lot light but the internet is slow.

The service was poor. I was there at lunch time and wanted one of the salads they used to sell. When I asked about anything in the back I was told Its just whats in the case. Then the server told me he would bring our drinks outside to the table and never did. After 15 minutes I went back in and the drinks were on the counter. The store was not busy. The drinks were disappointing also. Ive had the mango dragonfruit drink at another Starbucks and really enjoyed it.

I came here and the workers here are amazing. They’re sweet and funny and I would come here more often. These coworkers work together and great service. Also amazing drinks 😋

Always friendly quick and efficient!

Expect the lobby to be closed without notice, even when selecting the open lobby feature on the Starbucks app! This is the second time now this has happened and has led me to be late.

Actually Ive always liked to Starbucks but Im getting more into my home coffee but I still getting Starbucks with 4-star rating of course. They deserve it theyre good people. Very friendly Ive always noticed. Great customer service which is hard to find these days at some places. So go to your local Starbucks and enjoy it.

Love it especially during pumpkin spice season with my girls!

Pumpkin Spice Season!

Christina was a wonderful view of fresh air in the morning. and I will be back as much as I can be. OH and the coffee shop was clean and a wonderful atmosphere to be at

Really cute guy worked there

I think starbucks location can do a better job blocking their app for mobile app if all you get is like going thru a drive up . I understand all the covid however their drive thru is slow . Most starbucks are taking mobileYou are heading to work making it convenient so mobile order is feasible . Not good concept

Service is consistently slow.

Love the Spinach Wrap!

What can I say about Starbucks? Love the drinks, love the staff and love the atmosphere!Consistently a great place to grab a coffee or tea or juice or snack to go; or meet friends for a good, long gab!

Cafe area was suppose to be open til 7pm. I ordered in app at 5pm, arrived to find the front door locked. Ended up have to wait at drive through for 1/2 hour to pick up my order. My frappuccino was melted and disgusting!

4star for service and food. Where the hell are the menu signs. Im perfectly able to figure out what I want. But without the damn listing of available items on a menu Id like to explore Im stuck asking a counter sever whats available. I believe whatswgoing on may be contrary to state regulations.

No problems with my experiences. Just need to time it right on when to hit the drive-thru. But service is fast, and employees are kind.

Placed mobile order and it was ready on time. The strawberry frappuccino was blended perfectly! Typically there are some chunks of ice stuck towards the bottom of the cup, but this was well blended!

Lost my order in drive thru. I offered to pull aside and wait so other cars could get served. They dont have a wait lot so I was going out of my way. Then they promptly forgot me. Ten minutes later (after already waiting in drive thru) I had to go in and request me coffee.

Great service and friendly employees.

Service is great but the wait on drive thru takes forever sometimes.

Always busy, nice location, friendly staff and the Quality is always good.

The last seven times I have driven thru this Starbucks 6 of my drinks have been wrong. I speak clearly and slowly so they get it right. I went today...again my drink wasnt right...I told the girl that 6 of my last seven drinks were wrong and she laughed. This was at 4:29. I tried to get her name and she closed the window on me.If I ask for a mocha I get white mocha...when I say with whip I get no whip.????? How difficult can this be??? This Starbucks obviously have employees that could care less about the customers. I buy 2 Starbucks a day...all I want is for my drink to be right. Its a little bit of an unconvinced for me but Ill go further to a Peets where the employees are super into customer service. I wish I could give a 0.

Clean, Quick, and friendly service

Quick

Everything i ordered was perfect. Plus no one was in the drive through 😀

Quick and perfect service every time. Love that its so big and spread out, and still clean!

Easy mobile order pickup!

Unfortunately this particular Starbucks has some difficulty getting it right. My last four visits when ordering the same thing, my order has been wrong. Labels applied to the drink cups reflect what I ordered but the contents do not. I wish I could say it was an isolated incident but every time I have gone there which has been weekly for the last 3 months, there has always been a problem with my order. Even when I mentioned it to the manager she basically Shrugged her shoulders and didnt even offer to replace my order with the right one. Quite disappointing, fortunately theres another Starbucks on almost every corner. If you find yourself by chance at this one, probably better head to the next.

I’ve given this location at least tries. Horrible service 30 min to get a drink inside because of drive through. Never go back

Service was quick and coffee was very good..

Always a good place to hang out to meet friends. The hot blended drinks are always consistent. The ac is too cold for me so at times not comfortable to stay too long.

WiFi is terribly slow. Power outlet charges very slow. It tooks me almost 3 hours to charge my pixel 3 from 22% to 63%. It looks they arrange all these on purpose.

Extraordinarily SLOW. Avoid if you need to be somewhere anytime soon.Miserable.

There is a drive through. This buck has a drive-thru

Almost as good as Alcosta and Village Parkway.....needs a little improvement in servicing the mobile orders....

Thought Id love it as it is incredibly uncrowded inside, compared to the opposite at most of the other local locations. I figured it out: they keep the intranet either off or pathetically slow. Yes, I alerted the staff but no, they didnt care. I got a shoulder shrug. I suspect (but hope Im wrong) it is an intentional business choice to keep all the intranet addicts away. This is my second visit and the problem remains, so it isnt a one-day hiccup.As a bonus, they dont have decaffeinated coffee. Sigh!The staff is friendly and the location is clean and well maintained - that kept them from a one-star rating.

Its boomin

Friendly service and consistently great coffee. Wish I was having one right now!

They let us use bathrooms without having us order first ^^ . Lol :)Jokes aside, good place for reasonable prices.

Its so good! Its not Petes, but its pretty good!

Use your mobile app for ease of ordering

Love this place hot coffee pastry and great salads

Would give the store a 5 star, but the wifi sucks big time. 0.2 mbs upload, 0.3 mbs download. Wont be back until I hear its been fixed.

This one is very close to my house so I visit almost every week. Has drive through and usually wait line is short.

The line always moves very quickly, waiting for your drinks is the longer wait. This starbucks has a drive thru as well. The line at the drive thru is usually pretty long. There are four bathrooms which all share a kind of troth like sink outside the bathrooms. No mirrors in the bathroom only outside by the common sink. That being said the drinks are usually decent and the food is what you would expect. They run out of cream cheese all the time, which makes getting a bagel not too desirable.

Like drive thru Starbucks, wish there was more of them

Great service, good selections, nice seating area and clean toilets.

Prefer Peets for its warmth, but this is the largest interior with a drive through weve been to even the oversized Reserve store and new Danville store. This layout is so much MORE room inside and two separate patio areas plus a clean air vehicle parking spot! Large crew on duty, been only open a short while, lots better than the outside only Pleasantin Drive through in 99Ranch parking lot 2x modular linked.Restrooms clean and in order, staff ready to respond to questions double the soft chairs than the old school velvet says and focuses long gone. Not enough trash cans and none outside viewed believe to be inside only. Blink plug ins on the Mickey D side not S-Bux side.

I was positive I ordered a cold drink and they gave me a hot drink, when I sent it back the worker was completely rude to me. Love Starbucks but not the service.

They are officially open with a drive thru nice new and modern interior design seems the beat way to ulitize the drive thru looks to be to enter from the Acosta blvd entrance then it a straight shot to the drive thru. Its a new building in the very corner

Its new, employees love the store, quality good

Drive through is always fast!

Service SUPER slow!!!! Better go to the one located @ Alcosta blvd.

White great service great atmosphere

Imagine being a multi billion dollar business and being unable to accept a 100 🤢

Nice new location. With drive thru.

Always get my coffee here! Wonderful staff.

Slowest Starbucks ever waited 20 minutes for my drink so it could be made wrong. Had to redo it 3 times!!

We come here everyday! Really awesome staff & delicious drinks!

Good drinks, good snacks, good staff

Its Starbucks. What else do I need to say? Only reason its not a higher rating is because the internet connection is garbage. So slow. Please fix.

You get coffee

Love the coffee and the service

Ian did a good job

Great service!

Always consistent.

Like the new drive throu 👍🍦

Nice and quiet

Great location and facility but coffee is mediocre.

Consistently good

Great service

Slow and not so clean

Basic Starbucks experience

Just ur average Starbucks

Cool

Yummy