The sales person was awesome. She was professional, attentive, and knowledgeable.

Brought my 15 year old grandson in for a pair of basketball shoes. Very limited in size for what he wanted. Sales person made no attempt to show us what was available for him. I had to ask.

Great prices and a beautiful staff

The store associates were really nice and helpful!!

Workers were very polite and helpful

They are very nice people and help you throughyour whole journey in the store

Everything was GREAT. The service was OUTSTANDING.

Good friendly staff, but way to slow on orders or getting your shoes out for you to try. you can barely walk around the store looking at shoes with freedom they are always behind you like if you were about to run away with some shoe. positive thing is they have all new shoes you want.

Rosa was very nice and helpful since I didnt know much of what i was getting

Extremely pleasant experience. Customer service at this particular Foot Locker was 5 Star

VETERANS STAY AWAY from this store!!!! Boycott Footlocker!!!! Just one week from Veterans Day and I was humiliated at this store at the cash register. This is the first in all my years of both having served in the military and as a Veteran (DAV). The MOD Margaret was insensitive, rude and spoke things which were a lie. Foot Locker has this Sheer ID system. They will NOT give Military or Veterans a discount unless you are in their system. She told me I DO NOT have to shop there and so we didnt. Luckily I rarely shop at Foot Locker. I told her I bought a pair of kicks one month ago in Hagerstown at Champs which she claims also has this same Sheer ID system. I gladly received my military discount and have my receipt to show it. MOD Margaret stated I dont know what discount you got but it wasnt a military discount. She went too far. She didnt serve our country. Everytime I shop there are many merchants who honour Active Duty members and Veterans. Just last weekend I received special Veterans Day discount at UA outlet ( they give 15% on Veterans Day and 10% regularly). This MOD Margaret showed now respect and if Foot Locker want people in managerial positions representing their stores, then I encourage ALL who served to NOT shop there until they change their practices on their verification of military and veteran personnels. We gave the ultimate sacrifice of our lives for our country and then must be disrespected in this manner for a discount on merchandises from Foot Locker!!!!

I placed an order last week and the item was received yesterday but you guys send us the wrong sized 6W when I order 6. In the box it even mark as 6 not 6W. This was an error of the person who put the shoes on the box. Yesterday I went to a store to try to exchange it but the store said they dont caring that shoes in the store so I left and called customer service. Customer services said i could of have them return and had the money refunded but the manager of the store didnt even gave me that option. I decided to go again and went to the store located in downtown silver spring MD 8661 Ellsworth Dr Silver Spring MD, 20910. His name is Antwon I think he was not helpful and awful customer service. A person being place in charge with such poor management skill is just bring horrible Reputation to the brand name and shouldnt be in charge. Person was disrespectful and did not take the shoes to be returned and give me a refund back. This shoes were a Christmas gift and now the person would not get the shoes on time. First the error was made once sent to my house the person who pack the shoes on the box and now not getting them returned or exchanged from the store I went too. I called the store to confirm the manager name but Antwon the manager answer but didnt want to provide me with his full name and just hanged up the phone on me. This is one of the horrible experience I had dealt with Foot Locker. Now I would think twice to go in or order items from you guys. At the end I though it was about customer comes first but where was that in here.

I gave the cashier the wrong amount and i didnt notice untill i left but they didnt even give me a heads up or nothing dont go there.

If youre a veteran buying Adidas sneakers, register for the discount prior to purchasing. I couldve saved $75.

It was what I expected good service

They did not have much of a variety for kids

Good employees and so munch sneakers

Looking 4 new boots

Very neat place and visibility

It was good.

Heat selection for shoes

Good

I like their shoes

Very good