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SEPHORA inside JCPenney
11552 S, District Dr, South Jordan, UT 84095, United States
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SEPHORA inside JCPenney
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Je
Review №1

Staff are always friendly and make great suggestions of things to try if they dont have what I come in for

An
Review №2

It was great for my daughter, the lady there took great care of her and answered her questions! It was fun for the both of us! Awesome customer service!!

Ma
Review №3

Antonio was very welcoming and knowledgeable with all the different brands of makeup. He color matched me with multiple brands to ensure that I truly loved the product I purchased. He also ensured infection control and sanitized every product. He made my experience at this Sephora amazing!The only reason why I knocked it down to 4/5 stars is because the other ladies who were working there, glanced at me and continued their conversation without asking if help was needed. However, that’s when Antonio came in and immediately helped me.

Am
Review №4

Ive never been to a worse Sephora any where in the country. Ive shopped at Sephora for years. Not once have I been told to look for my make up and see if they have any while the customer service was behind the counter looking at her phone. Only when I said I didnt see any did she leave the counter. Then asked about other stores: nope couldnt be bothered.

So
Review №5

Great customer service! Only issue was that there were lots of things out of stock. But otherwise, a great store

So
Review №6

The lady there helped me find what I needed. She was very nice and patient.

au
Review №7

Very few selection and bad order of items on shelves, messy.

Ma
Review №8

Staff was friendly and understanding but my rating is specifically for the sephora store how is it sephora but Im not allowed to use my sephora card to get more points and pay for my products?? Really upsetting i spend half an hour looking at products went to check out and they told me i couldnt use my sephora card at sephora?!? I wont be coming here it was a waste of time. Im trying to gain more points hello!

Br
Review №9

Great selection and very helpful staff

Ap
Review №10

Honestly my favorite Sephora. I love the ladies who work there.

Vo
Review №11

Its ok. Have nice fashions and a clean store.

Sh
Review №12

The very best for selection, good advice and easy in and out. No high pressure sales just great service!

Ka
Review №13

Love Sephora...the staff that has helpes me have been very helpful and really took the time to listen to what I was looking for, showing me a wide variety, but letting me make up my own mind, and not being pushy. Very kind, sweet young ladies...

Br
Review №14

Chris and McKenna were so helpful. Couldn’t have asked for better people to help me find what I needed! Definitely recommend those two for when you have any questions!

Ma
Review №15

Do not let them talk you into making an order online in store with cash they turn it into a gift card and if the product doesnt work for you they will only issue store credit .I made 4 trips up to this store for a product I was told I would be in soon never came so they said they would order it and send to my house I paid with cash but they turned it into a gift card so now I can not get cash backThats crazy

Al
Review №16

Went into this location with my girlfriend this evening. The associate in the store named McKenna was by far the most amazing store associate that Ive ever run across in my entire life.

Ra
Review №17

Incompetent and rude employees!!!! I went in looking for a specific eyeshadow. Online it said it was available at this location. When I asked about it the employees acted like I was stupid and had no idea what I was talking about. They said it wasnt in stock but they didnt even look or check for the item. I started to browse the store looking at various other items I was interested in. They were out of a lot of products. Ive been to this location a few times before, they were low or completely out of on products then as well. THEN to top it all off I was looking for a new foundation so I was checking out the testers to find my right shade; while doing this both of the employees kept checking on me. They wouldnt speak to me but they kept watching everything I did. Ive honestly always hated going to sephora because of how the employees behave but this was probably the worst experience ever. Ill be doing my shopping at Ulta from now on or buy online directly from the brands.

To
Review №18

My wife loves shopping here, great selection and great staff!

Ja
Review №19

Adriana is always friendly and telling me about the new stuff available. Definitely like this store over the other locations.

Ka
Review №20

Such a nice staff!! Keira is amazing and always super kind and helpful when I go there. Thank you !

He
Review №21

I just came from this sephora and I was appalled at the customer service, AGAIN. I walked through the door and two of the employees were at the checkout talking to each other. Neither of them greeted me and compete ignored that I was there, even though I walked right up next to them to get what I came for. I then walked to the checkout counter right in front of them, and placed my items on the counter. Without any sort of acknowlegement, they called to the third employee to come check me out and they both walked away. They made me feel very unwelcome, as if I was a nuisance to their prescence.I am a professional makeup artist. Ive been to many sephoras many times and Im usually treated fabulously, but whenever I come this particular one in South Jordan, I find the customer service to be very lacking. From here on out, I will be advising my clients and fellow makeup artists to never shop there, and to go to a different Sephora.

Sc
Review №22

Great place to shop

Jo
Review №23

This is now my go to store. Adriana was super helpful!

Va
Review №24

I wish this was a stand alone store with a full catalog, because the staff here is the BEST!

Di
Review №25

I love this store because its super close to my house! And the staff are always very friendly and help me out when I need suggestions.

Ro
Review №26

Custom service is not good at all

An
Review №27

Good service

Ma
Review №28

Very friendly staff!

Ka
Review №29

Sephora is great!

Wi
Review №30

Employee was very helpful. Store was short on inventory.

No
Review №31

Yes I like it for all the maquiyages k there are and other things

Information
3 Photos
31 Comments
4.2 Rating
  • Address:11552 S, District Dr, South Jordan, UT 84095, United States
  • Site:https://sephora.com/happening/stores/south-jordan-jcpenney-at-district
  • Phone:+1 801-495-4970
Categories
  • Beauty supply store
  • Cosmetics store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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