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Home Decor Outlets
550 Stateline Rd W, Southaven, MS 38671, United States
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Home Decor Outlets

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Co
Review №1

Much respect for the fact, they let you feel and test the furniture. Best one Ive seen so far...this is a recommendation

Rh
Review №2

Great friendly fast service. Had exactly what I needed they mage my visit very pleasant.

MR
Review №3

They were awesome!! Fast and great customer service

Ni
Review №4

DO NOT BELIEVE ANY OF THE GOOD REVIEWS!! They just may be working with Ryan he is awful!! I WISH I COULD GIVE THEM ZERO STARS!!! These folks are a RIP OFF!!!! The furniture is cheap the people scam you out of your money and give a store credit. They tell you that your order will be back within a week but it takes months. Knowing that after 10 days that if you pay cash you can not get a full refund. They do not contact you to make you aware of what is going on. I DON’T RECOMMEND ANYONE TO BUY FROM THIS TRASHY PLACE AT ALL!!!!!!

Ai
Review №5

Very good experience purchasing my mattress. Ryan was very helpful. Will definitely shop here again.

Ji
Review №6

Convenient. Great prices. Immaculate customer service! You can’t beat the prices.

Mi
Review №7

I enjoyed it the employees there was very kind and all of there funiture looked brand new

Ar
Review №8

The guys we’re great. Super friendly, and made sure I was well taken care of. I’ll def be back.

Ca
Review №9

Great customer service! Reasonable priced merchandise!!

be
Review №10

Where to start! The customer service is absolutely terrible. The reason I say this, I ordered a table and chairs back in February, and was told it would be ready for pick up on the following Friday. I just got back from picking said table and chairs today!! I called several times and was told it was the trucks fault, everytime I called. Finally, the last time I called and threatened to get an attorney, they told me I could have store credit, not my money back, but store credit! I WILL NEVER, AS LONG AS I AM ALIVE, EVER buy anything else from this place. Oh and the best part about the whole situation is, if you call corporate office, they tell you to text this number your concerns. THE ABSOLUTE WORST COMPANY IHAVE EVER DONE BUSINESS WITH!! I promise no one should ever buy or even entertain this business. I only give one star because it will not let me post if I dont.

Sh
Review №11

I love my furniture!!! I went to the store in Southaven. My rep was Paul. He was knowledgeable about the merchandise and explained i had to wait for the furniture to arrive. When it was delivered to the store, I got it the same night!!! Thanks😊

Po
Review №12

The manager is very friendly and has a great memory. I bought something from them the previous year and he remembered us. That with in it self meant something to us. So great customer service!

Je
Review №13

DO NOT BUY ANY FURNITURE AT THIS LOCATION MANAGEMENT IS POOR

H
Review №14

Great selection and customer service 👏

Jo
Review №15

I was looking for a queen size mattress for my granddaughter and I went to Sams club 1st but decided to try Home Decor instead where I found EXCELLENT customer service and a great buy. Thank much

Sa
Review №16

Terrible service. Not organized, no one seems to know anything. And the no refund policy is bs. They take your money knowing items arent ready. Ive been waiting for 2 months for my living room set and they wont offer your money back. When I initially placed my order I was told a week before I could pick up. A week turned into 10-18 weeks. I would call every week to check and NO ONE knew anything as far as when I should be expecting it to be shipped from the warehouse. Then they offered me to take a loveseat home with no clue on how long it would take for the sofa to be ready, they had my full payment so I expect everything I ordered not half. I WILL EVER GO BACK THERE! Attitudes suck as well.

fa
Review №17

The worst experience I’ve ever had! I literally waited 4 months to get my furniture. Everytime I’d call they’d tell me my couch will be arriving in two weeks. When I tried to request for a refund they told me no or convinced me my furniture is arriving is a few days. I was told I’d have to pick something else out because I couldn’t get my money back. So I had to pay another $276 to get something else. I called corporate and left voicemails for months looking for answers to when I would receive my sectional and no one EVER called me back! DO NOT ORDER FROM HERE!

Je
Review №18

I bought some furniture here in October. I am supposed to get some of it Saturday. I was not told on the front end about their policies. Seems that if you put something in layaway that you cannot get a refund after the first thirty days. I started paying in October to find out on January that my stuff wasnt ordered. It partially come in in april no idea when the rest will come in. They have lost me as a customer. Mainly their policies.

Mu
Review №19

The sales staff was friendly helpful and assisted me with finding the type of mattress I was looking for.

Em
Review №20

Great customer service and great prices!!

mi
Review №21

Great service and knowledgeable, helpful employees! I’ll come back again for sure.

Re
Review №22

The sales staff was very friendly and helpful. The furniture was in stock and loaded on to my truck. Quick & simple.

Pa
Review №23

They sell decent priced furniture

Ro
Review №24

I walked in just expecting to browse and walked out we a nice living room setVery nice quality. The customer service was great from start to finish. All team members were very attentive to each customerIt’s always nice to get a great deal and awesome customer service all in one day!!!

Sh
Review №25

I had purchase a living set, tables and a area rug the price was great. I have purchase several things from them and really like your products. Great customer service too

K.
Review №26

Thoroughly disappointed in this Ast manager and this place. Bought items and within 10 days found two online ads for lesser price. Brought in one there was an excuse. So I went and found a different one and there were more excuses about not honoring competition prices when I asked and he said they’d match but now refusing.

Lu
Review №27

Compared prices and features, the box spring and mattress was the best value

Ev
Review №28

I liked the service, the selection, and the prices. Waiting on my delivery

Sh
Review №29

The service was awesome and the prices were great! Great staff friendly and knowledgeable!

Tr
Review №30

Did tie the mattress down and it fell off. Desoto County had to help me and follow me home. It couldve been a very tragic accident

Sh
Review №31

The Salesmen were very attentive. Every question asked was answered with care. Thank you Gentlemen. The Elite Mattress was a good choice for my husband and I. And the price was excellent and the young men that delivered to the house were very professional. Thanks again 👍🏾10

Ja
Review №32

I walked in looking around and a young man ask if I need any help with something. I told him I need the queen gray mattress and I got what I came for, for a great deal. I was in and out less than 30 mins. Fantastic! The employees were nice and friendly. I will recommend this outlet to family and friends. Thanks Ryan 👍

La
Review №33

They was nice and down to earth and it felt like a very family oriented environment

Qu
Review №34

My experience was absolutely awesome. The Clerk was friendly and the merchandise I wanted came in as scheduled, and the price was right!!!!!!

Ir
Review №35

Very friendly people ! Love their vibe and was willingly to help

Pa
Review №36

Customer friendly with good prices.

Lo
Review №37

Their delivery guy is terrible. He kept charging me different prices than originally asked for. He also tried flirting with me out of nowhere when his job was just to deliver my furniture. He hung up in my face after he was suppose to meet me at a furniture store I had my mattresses at and never came to pick them up. Luckily I didn’t pay him before hand. Just watch out for him. Home Decor in itself was great.

Ty
Review №38

If I could give one star I would. Terrible service and no one ever know what’s going on with your order. If I say I want everything delivered to the store because I’ll be moving and you tell me yes and that doesn’t happen we have a major problem. I will be canceling my entire order and going somewhere else.

Te
Review №39

Friendly and helpful. I got a couple of twin mattresses at a very good price in just a few minutes.

Ci
Review №40

Great prices and friendly quick service

Mo
Review №41

The prices are reasonable but the selection is down since covid-19 plus delivery time is extremely long

wa
Review №42

Actually this was my second visit in the store and I found exactly what I was looking for. Also the Quality and Pricing is GREAT. Will suggest this store to Family and Friends 😍

Ma
Review №43

Best place you could go all around good deals and good people

Mo
Review №44

Excellent place to do business! Came in the door and Home Decor was immediately able to help me after being completely ramshacked and taken advantage of AFTER paying my money. Thanks Ryan for all of your help sir!👍

Na
Review №45

Friendly people I wasn’t even in the store 30 minutes and walked out with what I wanted.

Al
Review №46

Jonathan and Andrea is the best of the best. Both costumer service is off the meter, I felt like I was around family. Andrea is a really nice person. She helped me get exactly what I wanted. I most definitely recommend this place to anyone looking to buy furniture. Great service for nice price.

So
Review №47

Great and very friendly staff along with great prices on allot original items.

Re
Review №48

Great experience, wish you had military discounts

Na
Review №49

Past experiences were good,TERRIBLE EXPERIENCE this final time, never waited 29 days for a bed to come in before,which was in a box and headboard all scratched up, wood chipped with gashes.Also...Do not get furniture delivered from independent drivers there because sofa purchased had legs on it and couldnt slide in door so back of sofa ripped as well and nothing done about it after showing pictures of the ripped sofa because they dont send out furniture like that is what I was told by the nice lady laying on a bed while working. Once they have your money they could care less so thoroughly inspect furniture, make sure its in stock right at that moment & take it home yourself.

La
Review №50

I have shopped here multiple times. They have great quality furniture and mattress. Customer service was great.

Ve
Review №51

Great customer service and prices but there delivery process is horrible was suppose to get my sectional yesterday at 5pm and they didn’t even tell me that they didn’t have all the pieces at the location where I purchased it so I had to wait til the next day for delivery and they still took forever. So with me saying that it’s best to have your on truck to transport your own stuff because they wait til last minute to tell you stuff.

La
Review №52

Ive bought a ton of furniture here and never had anything but a fantastic experience! Ryan was super helpful and made sure I was taken care of. All the workers there are nice, funny and professional. They have a great selection of furniture, mattresses and decor. Definitely swing by and take a look!!

La
Review №53

The staff was so kind and helpful! Didn’t take them 20 minutes to load and and send me on my way!! I highly recommend Home Decor to my family and friends!!! 5 star rating!!!!! Go see them you won’t be disappointed! Charlie Matthew best salesman in town!

Br
Review №54

Ryan was very helpful and patient. I did ask alot of questions, but he answered them nicely and I got exactly what I needed!

Ja
Review №55

Those are the most funniest guys I’ve ever metThey sold me a mattress in 2 minutes I will buy other items for them in the future

Ru
Review №56

It was very good, very happy with purchase will tell other about Home Decor.

Al
Review №57

Mike Britt was so helpful in the store the other day. He went above and beyond to help me with my purchase. Hes awesome thanks mike keep up the good work!

Je
Review №58

I am very satsified with the services I received at Home Decor. Mike exemplified awesome customer service. He was patient and friendly. He went above and beyond to ensure that I was satisfied with my purchase. Thank you Mike!! You are amazing!

Sh
Review №59

The quickest transaction for furniture ever. I love it

Ti
Review №60

Wow! Excellent and understanding information from the representative Jennifer. I was kindly greeted when i walked in HOME DECOR OUTLET. Customer service is EVERYTHING to me and I was afraid that once I left home I would never get it again. JOB WELL DONE JENNIFER!!!!! Also great deals on furniture and home decor

Vi
Review №61

My 1st time visiting Home Decor. Jennifer at the Southaven location was the rep who assisted me. She was very personable and knowledgeable. I loved her and she made my experience seamless. I will definitely visit this location again!

Ju
Review №62

Shopping here is fast, efficient, and hassle free. Our sales rep was Mike Britt and he had us checked out and ready to go faster than Ive seen before. Definitely recommend!

Am
Review №63

Ryan was so helpful and answered every question I had. He got me approved in moments and delivered same day. Ryan truly was a answer to my prayers.

Li
Review №64

My shopping experience was Excellent. Jennifer is a great asset to the company. She sure know the merchandise and explains everything clearly. She has Great Communication Skills.

De
Review №65

I bought a Ashley Shay bed and aerial rug was on sale n a great price

DA
Review №66

Jennifer was amazing! Real down to earth got me in and out! No hassle and she did everything with a smile! Great job!

St
Review №67

Ryan was excellent he provided great customer service and got me a whole house full furniture with in my budget and he gave additional discount and saving on everything. He is and angle who made buying easy..Thanks

al
Review №68

I came into the store just looking and the sales rep Mrs.Jennifer sold me on a bedroom set, she was very professional and courteous. I will definitely be recommending to friends and family. Please come and check them out, they’re the go to store

Tr
Review №69

Jennifer was extremely friendly and helpful today when we visited Home Decor Outlet in Southaven. She answered all of of questions and was very knowledgeable about the products in the store. I will recommend this store to all of my friends and family. Five Stars!

Ch
Review №70

I came to the store with a friend not attending to get anything. I was approached by Ryan and literally in moments he helped me find my next living room set at an affordable price. Ryan also was able to get me approved quickly. Thank you Ryan

De
Review №71

Johnathan GogginsHas a great personality, also he has an amazing talent for being friendly and he is an awesome salesman. He gave me a great deal and I would refer him to all of my friends and family . I would love to have Johnathan as my personal salesperson.Hiring Johnathan was a plus forHome Decor .

Tr
Review №72

I picked up my sofa a few days ago and a man by the name of Mike loaded it for me. I have to say that he was very friendly. He had a great attitude and was very polite and helpful. Its rare to have an employee go above and beyond to make sure a customer is happy and satisfied.Keep him!!

Da
Review №73

Great Customer Service !! Worked with me and explained everything perfectly!! Reasonable prices and I love all my furniture! Thanks Jennifer :)

Mi
Review №74

Ryan really took his time to help my family with what we really need and also made sure it was around our price range!!!! He did a great job very patient with me!! I would do business with them again!!

LP
Review №75

This place was awesome. Great customer service and they take great pride in helping each individual customer. I would definitely recommend to friends and family 👌

SA
Review №76

Ryan was incredible. He took care of me quickly and satified all my needs. This store has the best deals in town with high quality merchandise

Mi
Review №77

Ryan lies about everything. This place is very horrible to their employees. If you do shop there go see Jennifer. She keeps it real and, NO LIES!

An
Review №78

Great Prices, great deals come and see Bryan while supplies still available.

Te
Review №79

Great service & prices! Mr. Charles was very friendly. Jennifer was a great help & her cookies are delicious too lol :-)

Me
Review №80

I didnt buy but I helped a friend move her stuff. These people are awesome. Not only did they load my dads pickup but they tied it all down making certain nothing flew away. THANK YOU!!!

Ve
Review №81

RYAN WAS SO HELPFUL AND GOT ME A LIVING ROOM SET AT A FRACTION OF THE COST ANYWHERE ELSE.

Vs
Review №82

Jennifer was very pleasant and helpful. We found some very nice items for our home. We will be back for other items. Thanks again.

Na
Review №83

This was the best experience that I have had in a long time Jango was so resilient and the store was awesome great products and service. I am ecstatic right now and this made my day!!!Kudos!!!

Mo
Review №84

Jennifer and Charles was excellent with helping me with my purchase experience. They was friendly and welcoming and prompt. I would reccomend them to friends and family.

So
Review №85

BEST CUSTOMER SERVICE AND PRICES ANYWHERE. WE HAVE A ASSORTMENT OF TOP END FURNITURE LIKE ASHLEY, SERTA, AND MANY MORE. WE OFFER ZERO CREDIT CHECK LOANS AND WILL HELP YOU BUILD YOUR CREDIT. THE PROCESS IS QUICK AND EASY. COME SEE RYAN

Na
Review №86

Great stuff for a low price.... Jennifer and Charles were a big help.. Nice, patient, and helpful.

Ch
Review №87

Jennifer was very engaging and informative.She provided several options for me and my family.She did an amazing job providing A1 customer service.

Sh
Review №88

They have a wonderful and very professional staff. Everyone was helpful from there minute I walked in. Jikena helped my friend find the bed she wanted at a very affordable rate. I will be shopping here in the near future.

Ro
Review №89

Came in recently to pick up a day bed that my wife purchased. Was greeted at the door by friendly smiling faces. I was helped by mike in loading the purchase. Great job young man very helpful.

As
Review №90

The service here is awesome. They work well with their customers. Jennifer was especially helpful. I will be back to shop with them again.

Ch
Review №91

I came into the store and Ms.Jennifer was my sales rep, very professional and knowledgeable of the merchandise. I’ll definetly be returning for future items and I highly recommend to friends and family

Ka
Review №92

I absolutely Loved my shopping experience, the store was so clean and the sale reps were very professional. Jennifer was my sales reps and she was absolutely amazing.

Mo
Review №93

Great customer service and great prices! Same day delivery for a low price! Ask for Ryan for the best customer service .. he’s awesome!

Sh
Review №94

Jennifer is wonderful. She has the best attitude and customer service experience ever. She is the best of the best. Am team Jennifer..

Ta
Review №95

These guys are the BEST! Words cant express how much I love these guys. Were family! They helped me out when no one else would and I cant thank them enough!

Al
Review №96

The salesman was wonderful. Ryan quickly helped us find what we needed. The furniture was very affordable.

ER
Review №97

Ryan borderline racist me and my best friend purchase furniture from home decor and she had her things delivered on February 7th 2018 everything was good until she wants to put up her tables and she did not have any screwed so I went in later on that night to pick up my furniture which they had been calling me all day to come the furniture I picked out got my delivery wrong then once I pay someone to take me all the way to Southaven Mississippi to get my things I supposed to had a four-piece set they only had two pieces of my 4-Piece stick available but you been calling and harassing me all day so when I get to the store my best friend asked me to ask Ryan if he had the screws that go to her four piece table set that came with her living room set she tried to speak with him over the phone on my cell phone and he looked at me and frowned up and going to tell me oh I dont touch other people phones or use other people found because of nasty an illness in the flu is going around the customer is always right so if I was you I would not do business at this location. Like he the cleanest person in the world or like he smell up to part bad customer service from Ryan

Ne
Review №98

Jennifer and Ryan are great at their jobs, I absolutely love the set up and cleanliness of the store. I highly recommend shopping here.

Te
Review №99

The financing here is amazingly affordable! Our salesman Ryan, was very informative and down to earth ! I found a FEW items I loved ! Highly recommended!

Ke
Review №100

Ive always had a good experience. Ryan has done a good job with that store.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:550 Stateline Rd W, Southaven, MS 38671, United States
  • Site:http://hdoutlets.com/
  • Phone:+1 662-393-9909
Categories
  • Furniture store
  • Mattress store
  • Outlet store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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