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CPR Cell Phone Repair Stevens Point
490 Division St, Stevens Point, WI 54481, United States
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CPR Cell Phone Repair Stevens Point
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Su
Review №1

Cody was VERY helpful and very polite. He was able to correct the issue I was experiencing between my laptop and my printer. And, the service he performed was reasonably priced.Im always grateful for the help I receive from CPR.In the past, I have had great service from the guys at CPR when I had problems with my cell phone. So, I figured I would give them a shot at trying to correct my laptop and printer issue. Success! Awesome! Id highly recommend CPR! :)

Da
Review №2

I had a phone with water damage and CPR was the first and best reviewed listing and I’ve gotta say, he very much exceeded my expectations. The owner Cody was very responsive and focused on helping me. He was able to revive my otherwise dead phone enough to back it up for me to transfer to a new phone. He saved several years worth of photos and files that would have otherwise been lost. Cody was so easy going and great to work with. I truly cannot say how grateful I am to his services!

D
Review №3

This location is now called Code E Electronics. Cody has always been very knowledgeable, helpful and kind. Now hes taken over the business. Reasonable prices. I would recommend to everyone.

St
Review №4

I needed a new battery in my phone, Cody was great to work with! He not only replaced the battery in a short amount of time, but he also checked over the rest of the phone to make sure there wasnt any other issues. After the repair he custom cut a screen protector for the phone and my watch.I will definitely be returning in the future for any needs I have

Pe
Review №5

Cody is super nice and helpful. He was thorough and explained everything. His prices are great and Ive already decided to take one of my other laptops there after he worked on the first. Great little place!

Ne
Review №6

Always had good and quick service. Would recommend. Had my laptop, phone, and iPad done here and found them far superior and effective as opposed to Apple stores. If you live in town and dont want to send or trek your device 60 plus miles just to pay more, go here.

Be
Review №7

Cody does great work! Super helpful, got the repair done faster than expected and cheaper than quoted. Will be my go to spot for any electronic issues in the future!!

La
Review №8

Super fast! Only took 45 minutes for him to do my phone. He was friendly and polite. My phone works perfectly with no defects or anything. I have no complaints. I wish I could’ve left a tip but I’m kind of a broke college student so I hope this makes up for it at least a little bit

An
Review №9

This is by far the best place for repairs. Cody is so smart and knows exactly what he is doing! You can trust that you will be getting the best service possible. I would highly recommend this store!

Ka
Review №10

Super amazing place to get phone repaired. The technician knows a lot about phones and hardware and such, your electronic is safe in his hands. I’ve gotten repairs done there 3 times (about to be 4) and all have been successful.

Jo
Review №11

Perfect experience. Above and beyond what was asked. Thank you

Se
Review №12

I walked into the store, and he got to work right away on in. He told me t9 be back in one hour, I thought he was kidding but i guess not. It was amazing. Highly recommend

Da
Review №13

I had shattered my phone screen for the first time and didnt know what to expect. I called CPR because of the good reviews, and another electronics business recommended them. I live out of town, so I dropped the phone off and they fixed it while I shopped. I went online to get a quote first, so I knew about what this was going to cost. Its not cheap, but a lot better than having to replace an otherwise perfect phone. I highly recommend this business for cell phone screen repair.

St
Review №14

I had taken my Nintendo Switch in for a repair to what I thought was the charging port. After Cody looked at the internals, he identified the problem as a chip that shorted and traces that were ruined. Due to the nature of the damage, he advised me in determining the best route, which was to purchase a new Switch. He was very professional and courteous.

Ga
Review №15

Very friendly service. Willing to answer questions and is very knowledgeable at what he does.

Jo
Review №16

The young gentleman was very helpful and replaced the screen on my phone in a very timely manner. I will definitely use CPR again if the need ever arises.

E
Review №17

This is the first time I’ve had to have a computer professionally serviced. I was extremely impressed with the level of knowledge and professionalism from the very first call. Cody was clearly familiar with the issue I was experiencing with my MacBook and how to resolve it. The service was fast and I had my laptop back quickly. Highly recommended.

Sy
Review №18

My charger broke inside of my phone he took my phone, went to the back then came back out three minutes later with it out. He didn’t charge me for it either! Super nice guy!

He
Review №19

Very quickly at the repair made! Phone is like brand new! I would highly recommend!

Sh
Review №20

Had an iPhone screen crack. They said they’d replace it. They seem to have used a 3rd party screen to fix it. Screen mostly works but has issues. Feeling ripped off. And now that a third party screen is on it, Best Buy is saying they won’t fix it. So now I don’t even know where to go to get a screen that works.

Ma
Review №21

Very helpful and professional service. Not often that you find friendly service that matches sped and pricing. Highly recommended!

Sc
Review №22

Great work and they stand behind it. Highly recommend!

Ja
Review №23

Immediate service and positive attitude. I will certainly return.

An
Review №24

He had the part. Could get in on Monday right away. Only took an hour. That makes for one happy daughter who accidentally stepped on phone and broke the screen on a rock!!😱

Sa
Review №25

5 stars for the timeliness and the job they did. Its a bit pricey, but still way better than buying a new phone. If you only break your phone once, I say its better than going through all the insurance costs and claims from the cell phone company.

Gr
Review №26

Fast, done well, very happy!

Ni
Review №27

Very overpriced for any fix. I can get just about any fix 40% cheaper by driving to appleton . Even if I spend the gas Id still save so much money. A regular phone screen fix for just a cracked screen was well over 200. The part is easily bought online for 50ish dollars. Even batteries and bulbs plus in point here is doing this for $165. Service was extremely pushy over phone and demanding. Definitely would not recommend. Costed me $115 after tax to get it done in Appleton. So even with gas Im saving a ton of money. Just another company hoping to take advantage of college students and make a quick overpriced buck.

Sa
Review №28

I would recommend, I cracked my screen and they had it fix the same day.

Ni
Review №29

Good service & knowledge of knowing what needs to be fixed on my devices when I need it taking care of

Ke
Review №30

This place knows exactly what they are talking about. I had a screen replacement from a place in rapids and my cell service was horrible afterwards and they wouldnt help saying they dont know if it was working before or not. I called CPR Repair after over a month of bad reception and they immediately knew that it was likely a bad screen. They replaced it for me and the screen I had from rapids was missing the antenna grounding plates. CPR Repair was so helpful and explained it all. If you have a nice phone and care about getting good parts, go to this place. 100% satisfied. Thank you so much for the help!

Mi
Review №31

Very prompt, professional service! Very knowledgeable and helpful. They worked with my third party insurance easily!

Da
Review №32

Cody is THE BEST! Came through clutch for me

Ga
Review №33

Great price Got the job done in a short amount of time thank you Cody

Ch
Review №34

As someone who destroys phones regularly (shattered screens and even dropped in toilets) I reccomend CPR 100% They are my first thought when someone mentions electronic repairs!

He
Review №35

Very knowledgeable & helpful customer service rep! Very timely service! Extremely happy with customer care. That young man deserves praise & a raise!

Ma
Review №36

Gave me what I needed at a fair price.

An
Review №37

We were in crisis mode with three non-working computers at home. These guys got us up and running with a new, affordable computer within hours. So, we found a new home for computer-related issues.

Ma
Review №38

Fixed my screen issues that other places wouldn’t fix! Price was also very reasonable! Definitely recommend!!

Te
Review №39

I have bought multiple phones through CPR and every time they gave an excellent, competitive price with warranty. When I broke the back of my iPhone they were able to repair it within hours. When my iPhone was acting fickle they were quick to assess the issues and fix at no charge. I will go back to them again and again.

Lo
Review №40

Very nice Staff; super helpful and knowledgeable. They went the extra mile to help me with my phone; screen went black after I dropped it but it still had power (lights lit up). Very reasonably priced. I recommend them for any phone needs you may have.

To
Review №41

Once again Cody never disappoints! Very knowledgeable and great customer service

Mo
Review №42

Great service as always! I love the convenience of bring in my cell phone for a new screen protector and not having to deal with returning it or replacing it! Thanks CPR staff!

Da
Review №43

Cody was attentive and very helpful. He went above and beyond - my phone is like NEW

Ke
Review №44

Phone repair was perfect!

Ma
Review №45

CPR is fantastic from start to finish. Issues with charging port holding chord. Took into CPR and cleaned my port and screen for free! Store attendant was very welcoming and upbeat. Definitely headed this way for any cell phone repair needs in the future.

St
Review №46

Completely horrid. Lack of communication leads me to believe that I was lied to. I picked up a device in worse condition than what I dropped off.I will not take anything there nor recommend anyone else take anything there, unless you like losing money.Also, I read online that all items would be thoroughly cleaned before pickup but I picked up a filthy disgusting finger printed tablet. The back cover is scratched to hell. I didnt even bring it in my house. .. ... I have no more words. I am extremely disappointed.

Ma
Review №47

Great place and friendly.

He
Review №48

They did an amazing job at repairing my broken phone screen and, if they have the parts in stock, offer a hour turn around. Very professional and educated staff, I was comfortable leaving my device in their capable hands overnight. Their pricing is competitive, if you figure in the turn around time. They are also able to help you troubleshoot any issues you have with your device and make sure you are happy with the service you are requesting.

Ga
Review №49

Great place, courteous service

Ma
Review №50

Just went in with a long time problem with my charging port. Instantly the man there was ready to assist with whatever i needed. I went in thinking i would have to get a big repair. Turns out that i just had a bunch of lint in my port and he was able to blow it all out quickly and efficiently. This place could have ripped me off and made the repair anyways and i wouldve never known. Instead the employee there fixed it within second with no charge to me. The store was clean and tidy. The employee was friendly and knowledgeable. I will be recommending this place to everyone i know! Thank you!

Mo
Review №51

I always have great service at CPR. The staff is very educated and informative which is more than I can say for my actual cell phone provider. I will continue to be a returning customer and refer all friends as I am confident that they will be taken care of. :)

Se
Review №52

Replaced my broken screen in an hour. Thank you. The guy working really knows everything there is.

El
Review №53

Great customer service, knowledgeable and very friendly. I will continue to be a loyal customer as long as my kids keep breaking things 😀

Su
Review №54

Cody was very professional, considerate, friendly, and efficient. He kindly made sure I understood what was needed, what it would cost, and how long it would take. He did a great job on my phone, and estimated the time needed accurately. I was impressed with his service and his interpersonal and professional skills are outstanding. It was a very positive--even uplifting--experience. I will definitely recommend him and CPR to friends, and will be a repeat customer. Many thanks!

Kr
Review №55

Excellent service from start to finish. The part needed to fix my cell phone was in stock and they told me I could come back in an hour. It was finished in that time frame and again excellent service.

Ta
Review №56

They helped me retrieve data off a corrupt portable hard drive. Staff was very professional and nice. They quoted me more than Id expected but then when it was time to pay the bill it didnt end up being as much as the quote so all in all a good experience.

Ca
Review №57

Good, friendly service

Si
Review №58

They sold me an unlocked phone that was actually network locked. They did make it right, and all the people that I worked with there were very helpful and good to work with. It caused some hassle, but they got me sorted out quickly.

Da
Review №59

Cody was very accommodating and very professional. Great place to have your phone repaired.

da
Review №60

Staff was extremely helpful, willing to help diagnose the problem and honest about my alternatives. I will definitely return should I have future issues. They have my highest recommendation.

An
Review №61

Cody quickly replaced my cracked ZAGG screen protector, which was under warranty. He was very friendly and helpful. Customer Service was great by both Cody and Jenna. All my questions/concerns were addressed. I highly recommend the replacement service offered and also the location!

Ke
Review №62

They couldnt help me but they did send me to a competitor that did.

Au
Review №63

Great service I had my iphone 7 camera fixed. They had the new camera in stock and were able to repair it during my 45 minute lunch break. Everything seems to be working great. Quality fast service.

Ke
Review №64

Always great honest service! They have repaired multiple phones for me and do a great job in a timely manner

ME
Review №65

I told CPR the there was something wrong with my charging port. They didnt fix it the first time only replaces the battery and broken screen. When I took my phone back they said the charging port wasnt seated properly. When I took it back the third time they said they werent allowed to fix it. I had to call my phone insurance people to get them involved so CPR would fix,my phone. Because of not fixing the port the first time my new battery doesnt hold a charge as long as it should, but I am not willing to let CPR have my phone again. I would not recommend.

An
Review №66

Highly recommend CPR! Their prices are reasonable and the service is great! They even completed my phones repair in half the time they quoted it to be!

Br
Review №67

Jenna was great to work with going way above and beyond! It’s very refreshing to receive this level of customer service!

To
Review №68

I dropped by because my phone wasnt charging. They fixed it up within two minutes and didnt ask for money. Pretty great.

Je
Review №69

Actually this is our 2nd visit to CPR. The first time my one son discovered the site and brought his damaged cell phone to be repaired. Reasonable prices, fixed and delivered on time. So, when his twin brother dropped a drill on his phone, we knew just where to bring it. Hate to admit it, but we probably will be back. But its good to know we have this go-to place.

Na
Review №70

Quick turnaround!

jo
Review №71

I am so impressed with CPR Stevens Point! I had issues with my MacBook pro and the tech, Codi, worked tirelessly to try and get it resolved. Unfortunately it needs to be sent to Apple to get fixed; one of those special issues, but Cody really worked hard and also made sure my files and pictures were backed up to an external hard drive before being sent out. Thank you so much for such great service!

Ri
Review №72

Customer service was great

Ke
Review №73

It was a complicated issue with a complicated laptop. The people at CPR repaired it, and my daughter was very pleased that she had it back. It took longer than expected only because the vendor was sending faulty parts. I will recommend them in the future for all cell phone and computer maintenance and repair. (Finger-printing too...)

Je
Review №74

My phone screen was cracked and CPR was super fast, fixed it in less than an hour, and added the screen protector for me afterward. My phone looks like new again!

Ro
Review №75

Very nice and very knowledgeable. Would definitely recommend them ... even explained things in a way I could understand instead of a lot of technical jargin!

Ma
Review №76

If I could have given 10 stars I would have!! EVERY employee I met and spoke with was very helpful and truly engaged in what I was looking for. Chris helped me find the perfect laptop to match my needs! I would recommend this place over ANY place in Stevens Point - hands down!! Very knowledgeable and helpful! Thank you!! SPRINTER TECHNOLOGY is where its at! Do yourself a favor and save yourself time - start with Sprinter and youll find you need to look no further!Thanks guys!!

ev
Review №77

Helped us get phones when we needed them, and that customer service was amazing ☺️

Ho
Review №78

The most amazing staff and service you will ever find! I have been going there since they opened years ago. The owner Chris and the manager Ian go above and beyond to help their customers! Absolute A+++ for all your cell phone and computer service needs. Thank you all!

Je
Review №79

So great to work with! I enjoyed getting phone call updates with repair progress on my iMacs and a running total of the services that had been performed and might be needed to get things back in working order!

Ku
Review №80

Weve bought two used iPhone 6s from Sprinter recently, both are excellent condition, price is fair, and the customer service is top notch!! Theyve had the phones ready and waiting for us each time, after a quick phone call. Thanks again Chris and your entire staff for taking care of us properly!

El
Review №81

Great, cordial, very helpful, and finished when promised.

Ka
Review №82

Polite and helpful. Many people come to my employment place inquiring about screen repair. After my experience with cpr, i will refer my clients to them.

Co
Review №83

Awesome customer service, great prices, and an incredible staff! I highly recommend anyone to stop in there and get any of their electronics fixed!

He
Review №84

My cell phone screen was fixed quickly and at a reasonable cost to me. This is our second time using CPR for cell phone repair and we will recommend your business to anyone who asks.

Mi
Review №85

Great option if you dont have insurance, but many repairs cost what replacing the entire device would cost..

Ma
Review №86

Went in today again. Exceptional service. Great quality. Great attitudes!

Jo
Review №87

CPR services all our company phones and iPads and does a fantastic job. I’m always surprised at how quickly we get them back and the couple times we had an issue post repair the team quickly remedied the problems. As always a pleasure to do business with Ian and the entire team!

Li
Review №88

We visited CPR on xmas eve as I was looking to replace a flip phone with a refurbished, pre-owned certified phone. Ian Reese (think that was his name) was simply a great help. He tookhis time with us, helped us figure out what we needed and made sure we used any specialoffers. Super Service and it made my Xmas Gift so much better. Thanks!

Ni
Review №89

Ian did a great job putting my glass screen protector on my iPhone XS Max! Would recommend! 10/10

J
Review №90

Great place to get your phone, tablet, or computer repaired at an affordable price! Customer service is above & beyond as well!

Ga
Review №91

I TOOK IN AN IPAD. IN 3 DAYS THEY FIXED IT AT A FAIR PRICE.

Aa
Review №92

Highly recommended. I wish I could give 6 stars. My computer was done a day earlier than estimated, and price was exactly as quoted. I was impressed with the level of professionalism and courteous service provided.

mi
Review №93

I have been here a few times. Always experienced excellent service!!!! Guys seem honest to me. Sometimes a little pricey but very fair!

Em
Review №94

Sprinter has saved my life numerous times, from fixing my dropped unresponsive phone (twice) to getting my laptop hardware to respond after I tried everything, they are my go-to for help and repairs. They stick true to their philosophy of charging what they would pay themselves, theyre extremely reasonable and I never feel cheated. I get above and beyond the quality I expect, and I recommend Sprinter Tech to anyone and everyone. Theyre great local guys who actually care. Thank you!!

Ad
Review №95

Knowledgeable staff, very helpful and able to teach me also.

Ja
Review №96

Dropped my HTC one M8 off in February of 2015 to see if they could fix my water damaged phone. Followed up a month later and they had told me they took my phone to the Wisconsin Rapids location. I then followed up with the Wisconsin Rapids location 3 weeks later and they said they were still working on it and would call me either way to let me know if they were able to fix it. Where is my phone? That was a year ago and still no follow up. Ive been in retail for over 10 years and that is the furthest thing from excellent customer service out there. If you need your phone fixed I would recommend a different route.

J.
Review №97

Great service! Great employees! Support local business people!

Ja
Review №98

Brought in my computer and they were very friendly and helpful. Now my pc runs the fastest and smoothest it ever has!

To
Review №99

Edited to add: After further contact Sprinter refunded my initial repair charge. Although I am happy they resolved this by refunding the original charge (a repair that shouldnt have been done according to their own tech) I do not feel they did a good job. If the chip was bad they should have diagnosed that when I initially brought in the phone, not after they had replaced the charging port, only to tell me the charging port wasnt the problem.The charging port in my iphone 5 wasn’t working right – had to jiggle the cord to get it to plug in, a VERY COMMON problem in iphones. Once the cord was in it charged perfectly – it had been this way for a few months and I finally was sick of it, so I brought it in. Sprinter replaced the charger port - should have done it myself but figured $40 wasn’t worth the hassle. When I got it back the phone would say it was charging but then wouldn’t charge. Brought it back and Sprinter told me that the chip that tells the phone it is charged was bad. It worked fine before they opened the phone. What are the chances the phone just happened to stop charging after Sprinter had it? Why did they replace the charging port if the chip was bad? Did they do no diagnostics? They offered no possibilities at resolution except for me to pay full price to have the chip replaced – I would have been happy if they had at least offered to split the cost of repair, even though they should have payed to fix the phone because it charged just fine once the cord was in. DO NOT bring your products here unless you are willing to gamble.

Sa
Review №100

I am so happy with my service, I went from zero hope of fixing my broken phone (my battery port was shot)..to a just like new one, in a matter of 2 hour, and a VERY reasonable price. Thank you to Chris, Ian & Nick! 100% satisfaction!

Information
33 Photos
100 Comments
4.7 Rating
  • Address:490 Division St, Stevens Point, WI 54481, United States
  • Site:https://cellphonerepair.com/stevens-point-wi/
  • Phone:+1 715-544-8368
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Computer service
  • Computer support and services
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–2PM
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