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Jiffy Lube
5519 N Henry Blvd, Stockbridge, GA 30281, United States
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Jiffy Lube
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Da
Review №1

I had a great experience at this location. Latasha provided amazing customer experience. The service literally took less than 25 minutes. It was the fastest oil change service Ive had yet. Thank you Latasha and the rest of the technicians at this location. Will definitely be back

Wa
Review №2

So I went to get an oil change today and every thing seemed fine. Paid and left....soon after got an alert from my card saying someone tried to make over $600.00 in purchases at the same Jiffy lube! BEWARE....THERE IS A THIEF at that location.

Po
Review №3

I use this Jiffy Lube for both my company car and my personal vehicle and they are always incredibly professional, friendly, and quick. I appreciate that they keep me updated when my fleet wants maintenance performed that I am not aware of. They respect my time as much as their own. Thanks Latasha J. and crew!!

St
Review №4

Always kind and courteous. Open your car door for you and of course are quick.

Ke
Review №5

I brought my van here because my break light was on.. they told me it would be $400 for breaks and rotors before looking at them..told her I them I DID NOT want to pay just to have my breaks looked at.. she told me I wouldnt.. after waiting 15mins, wondering what was taking so long,they came back and said my breaks and rotors needed to be changed and it would be $400. I Told her to hold on, called another brake place that could do it for $300.. she told me that they had already started the job and I had to pay at least $150 for them looking at it.. The working even lied and said I told her to start the job...smh..I never gave anyone the ok to start a job on my van.. just wanted to know the problem.. They would not release my vehicle and I had to call the police to get it... smh.. I still dont understand..

Sh
Review №6

This location has rude customers and even worse employees. The customers STAND outside their cars blocking the pull up of the bays and refuse to move and the manager allows it. It’s dangerous and unacceptable.

Ma
Review №7

Great service very fast will definitely recommend

Ma
Review №8

Super fast and cheaper than I expected.

Mi
Review №9

Love to get air in my tires for free, it’s hard sometimes for me but they will make sure you get back going right away

Ni
Review №10

Waited for 20 minutes. No one ever acknowledged me. So I left.

La
Review №11

The team was amazing! They provided us with great customer service and were very friendly. Happy New Year and God Bless!

Ke
Review №12

I took my company vehicle for a oil change, I told them no to synthetic oil they charged me for it but used regular,charged me for a tire rotation I never asked for or got,left old oil filter did not replace it and never topped off the fluids I was charged 127.00 and some change for this. It was charged to a company credit card. I didnt pay attention to the PwC. My manager ripped me a new one for this and not paying attention to the charges. Will never use jiffy lube again..!!@!!!

Do
Review №13

Card reader was down. The staff was very professional and apologetic.

Ma
Review №14

Staff friendly and good service.

De
Review №15

Professional and fast. Went in for emissions. The young lady and staff working tonight ( 1/21/21) was really pleasant.

Bu
Review №16

Great service, friendly folks...

El
Review №17

They were fast and efficient. Very polite

Ka
Review №18

I had a great experience

Ce
Review №19

Super friendly staff and great Service. Front desk lady was polite, they even vacuum my car.Yall need to ask for ashley she is the boom!!!! #willcamebackagain

La
Review №20

The staff is layed back and will get you out in a jiffy with the oil changed

Ch
Review №21

The manager of this store, Dan, is very accommodating and helpful. I had an issue during my last oil change and had to bring it back. Not only did they fix it with no issue, they also gave me a coupon for a free oil change. Turning a negative into a positive was the difference maker for me.

C
Review №22

Latasha j was excellent thanks for the outstanding job😁

Po
Review №23

They always get me right,No complaints 👌🏾👌🏾💯💯

mi
Review №24

Great service and great customer service

An
Review №25

Bait & Switch. Ive gotten my last handful of oil changes from here. Im familiar with the poor service but its an oil change so no big deal. I know the price of full synthetic so I search for the typical coupon online.Of course, when I arrive all of the sudden, the cost has mysteriously been raised the exact amount of the aforementioned coupon. Ill just do it myself.

Jo
Review №26

Poor customer service and over priced. $84.19

Ma
Review №27

The workers get it done in time Praise to them

Ja
Review №28

The only huge and tall African American in this place called Dan unprofessional with serious anger problem. The rest of the guys are good but be careful with his anger. Hope management do something. I been a regular customer since I bought my new car. They been the only person to change my car oil but I noticed my canister to the oil filter had cracked on it. I tried to just acknowledge him so I could buy another to replace it he address me as if to say I was not a customer. Bye to jiffy oil lube

Na
Review №29

Went for an overpriced oil change. Their prices are displayed on a slow changing screen and then the staff was avoidant when I had questions about the pricing. Also, they gave me a hard time about honoring my coupon.. even though I got it directly from their website. After that, and sitting through the staffs mansplaining of why I should get an even more expensive option.. I just decided to just avoid all Jiffys in general.

Ja
Review №30

Courteous, fast, and efficient service each and every time!!

Wa
Review №31

Very friendly, very helpful and respectful. Had everything done in a timely manner.

Ty
Review №32

Very good service

Rh
Review №33

My firsr time at this location. Fast service. Friendly staff. Manager was awesome.

La
Review №34

Great service! Did a full synthetic oil change, tire rotation and brake inspection. Great staff.

RO
Review №35

First time customer at this location. Very quick service. 1 item not topped off but definitely not something to cry about. I Will be back if in the area.

To
Review №36

Quick and fast service.

Pe
Review №37

Excellent service

De
Review №38

They were very professional, quick and kept me in the loop and never pressured me to buy anything. Just offered suggestions. Amazing service!

Ja
Review №39

Very quick and efficient and not all that expensive, definitely my new spot for my car

Co
Review №40

Cant even use your own parts and the prices are outrageous.

Gr
Review №41

I had a good experience there

Co
Review №42

If I could give them 0 stars I would! Ive been coming to this establishment for years. But today will be the last time. My boyfriend brought his car up here, just for an oil change and now his check engine light is on. They also took 2 hours before they even started on his car. Weve just now met this other man outside who is filing a complaint for his wifes car because she was still missing 4 quarts of oil after her oil change. They may know how to preform the services but however they do not have the correct tools to be working on your car.

Pe
Review №43

WORST CUSTOMER SERVICE EVER ! Dan is a HORRIBLE manager with TERRIBLE customer service skills. I paid almost $600 for front brakes & could have went to Honda for the same price & definitely better service. I had to contact corporate for them to honor the military discount & even after corporate agreed to refund my money, Dan still wanted to argue about basic mathematics (which is something he should probably be trained on). Corporate was great ! But Dan needs to go.

Ki
Review №44

My experience was great at this location. Everything was explained to me thoroughly about what services were required and what they suggested I needed. Dan was very nice, professional and easy to work with.

Mo
Review №45

It was close to them trying TOO HARD but they were extremely nice. The girl training was professional and you could tell she liked her job. I don’t see a girl in there often and it was nice to see!

Li
Review №46

I know its in their name for you to be in and out of the shop in a jiffy, but I didnt think it would be that fast! I think I might have spent 20 minutes there, tops and they did everything. Checked my car from end-to-end, did all the maintenance that needed to be done... It was remarkable! The guys there are super nice. They vacuum the floors for free! I love it. Ill definitely be going back there for my next oil change and other maintenance.

D.
Review №47

Military Discount & fast service

Ka
Review №48

I woke up on Sunday morning, get into my car and hear a grinding noise. I had an idea it might be my oil, which I knew needed changing for a while. I looked on line for places opened on Sunday Thank goodness, Jiffy Lube was open and they saw me right away. The price was reasonable. The service was excellent. Thank you so much!!

To
Review №49

Ive been going to this location to get oil changes years! The other day I got one, and they DID NOT top off all of my fluids I paid for, and they havent been the whole time! Almost ruined my entire truck! So sad! Just ridiculous! Beware ladies! They think were stupid!

Be
Review №50

They take good care of me and always have gotten speedy and quality service.

m
Review №51

Ive been going here off and on for a couple years and the service just keeps getting better and faster. I feel like I always come at the busiest time of the day and week but they always start right in on my car, usually have more than one person helping me and are very fast and informative. I also never feel like Im being sold a service or product I really dont need.Ive completely given up my other fast, cheap oil change place since they did an unrequested engine oil flush and I just wish now Id done that sooner and taken all my business here.

Ru
Review №52

After attempting to change the price of an oil change, they decided to go with the original price quoted. I later realized they purposely didnt change my oil filter. This is not the place for something as simple as an honest oil change.

Ni
Review №53

Took my 1997 Grand Marquie in for an emissions test last week and was a bit nervous that the old girl wouldnt pass. The technicians were helpful, kind, and really funny. The speed of service, indoor air conditioned wait area, and complimentary coffee were all very appreciated! I will be going back to these guys!

Sc
Review №54

There was no Valvoline in the area so I came to this Jiffy. They changed my oil quickly and had good customer service. The only thing I didnt like was I had to wait in a lounge. This might be for insurance reasons but valvoline lets me stay in the car which I perfer.

Ni
Review №55

We had an oil change done. They were quite pricey, but they were fast! You definitely pay for convenience!

Jo
Review №56

Great experience. Great customer service. Lewis Is the guy to go and see. Very professional and knowledgeable. I’ll definitely be back.

Ch
Review №57

If I could I would give this place no stars at all. I stopped in yesterday on 5/14/2018 to get a oil change and fluids topped off. I was then told that they were out of transmission fluid which I expressed was my main concern. The manager told me I could go purchase it and they would put it in, so I bought transmission fluid and a $15 lucus transmission treatment quart and brought it back. I was in and out in thirty minutes. Im currently serving active orders for the army and had a long drive ahead of me that night. About 10 miles down the road I noticed my truck was shifting extremely hard so I pulled over to check my fluid levels. Their I noticed my transmission dip stick bone dry and the oil filter on my truck not changed. I played $50 for them to do what? Nothing! So being Im out of town I call my wife to go speak with the manager on my behalf cause Im gone on orders and they have the nerve to catch and attitude with her and demand her to leave the property. We have been loyal customers for the past 5 years. Ill be damned if we ever go their again or recommend them. Corporate will be called and if my transmission does go out due to their negligence they will replace it.

Af
Review №58

Professional and super fast oil change 🥰

R
Review №59

Always the very best service. Quick, efficient and welcoming.

Ch
Review №60

Dan got me hooked up, top notch service

Za
Review №61

Always a good experience knowledgeable and professional staff.. the owner is great and helps me out with info about my car I trust them implicitly with caring for my car thanks for the great service

Br
Review №62

Polite staff, professional and very knowledgeable!

Fr
Review №63

I get my emission test and oil changes at this location. The guys are nice. They dont waist time fooling around or goofing off in the bay area.

Ma
Review №64

Too expensive. The place was messy, dirty.

Je
Review №65

I bring our RVs here every time we need some maintenance done. They drive that big ol vehicle for me right into the bay and thats awesome because they have such a small parking lot that I dont know how well I could maneuver it in there. Great service and free coffee. What more could you want?

Fr
Review №66

First time bringing my car to this one, i had done it different stores and never pay more than 80 dlls. I never need more than 6 qt in my car but in this store my car need it almost 7 and they change my filter without even asking me so my total went to 116 dlls.

Su
Review №67

VERY disgusting customer service. After being ignored for a good 12 minutes, standing in the waiting, while a young woman sat in the office KNOWING I was waiting. She comes out, half greeting, WITH attitude . These little businesses do NOT realize, WITHOUT us, the customer, they would have NO job! Greeted by NO ONE after being looked in the face by the mechanics, and her listening to me inside the office, all of 10 feet away. No apology for the wait, nothing. All I could say was, NO THANK YOU! Very disrespectful

Me
Review №68

I went here and got an oil change they were really nice but they never screwed my oil filter on all the way so I lost a lot of oil.

Lu
Review №69

Too expensive for me, I wont go back, Ill watch YouTube to learn how to do it myself.

Cy
Review №70

Great Service and accommodating. I would recommend to friends and family.

St
Review №71

Went in for an oil change.. Great service! The staff was really nice! I will be going here from now on!

an
Review №72

Great customer service! Fast and very honest! They dont try to sell you on every little thing. They do what you ask for.

du
Review №73

****Beware***** I went to have my oil changed. I got home and had fluid pouring out from under my car. I looked and the transmission had two bolts broken off. I called corporate with my issue and they had me tow my car to the shop. The guy David from corporate let me know the technician admitted to breaking the bolts. After 4 weeks without my vehicle Jiffy Lube decides it is not responsible for this. Even though they have admitted to breaking bolts and running the car completely dry of transmission fluid. I am now stuck with a car that is at a transmission shop per Jiffy Lube that is tore down to parts and I am responsible for the repairs. This company, Jiffy Lube in Stockbridge, GA will destroy your vehicle and leave with the bill. This company and its employees do not stand by their work or value their customers!!!

sh
Review №74

Good service. They were training some new technicians so there was a bit of a wait. Over all trustworthy and good service.

Mo
Review №75

The girl at the front desk was so nice!! I will definitely be back.

Re
Review №76

I admit I was skeptical, right off the bat, they offered deals at my window. The oil change was super fast! So fast in fact that I felt it was too good to be true. I called my dad and went over the process with him to make sure (since Im illiterate when it comes to cars lol) and determined I should go back and make sure it was all done right. Even though I insisted they double check and go through their work with me, they were kind enough to explain it to me and talk to my dad over the phone. Turns out they were legit. Great work guys! Youve gained another customer with me. :)

Gl
Review №77

Not paying $79.95 for an oil change. What happened to the $19.95 oil change. I could see double, but it took me all of five minutes to change my own oil and the material cost 27.00 at Advanced Auto Parts

Er
Review №78

A great place to take your car or truck for a quick oil change or lube

Th
Review №79

THE WORST Customer service ever. The way I was treated and mishandled on yesterday I WILL NEVER RETURN!! Stacy and Dan are BAD FOR BUSINESS and office staff enable their behavior. Hopeful the general managers will look into n resolve.

Te
Review №80

Although quick, less than 30-mins for oil & tire rotation, they did not refill washer fluid: checked they did. Did not vacuum: checked they did. Makes me question everything else. If you screw up the simple OMG, what about the big ones! Last visit.

Br
Review №81

Guy at counter asked me for a premuim oil change and asked for money under the table asked to speak with mamager and said he was the manager. I just wanted an oil change not a scam.

GK
Review №82

Thru actually were fast and friendly!

jo
Review №83

I went to get a oil change, it was literally not one car there, the manager was in the back laying down in her car and told me it was a 30 minute wait because the whole staff was on break, I’ll never attempt to go there again!!!!!

Ja
Review №84

Great fast service

J
Review №85

I stopped thru here for an oil change since I was in the area. These people are crazy. Quoted me $45-$75 for an oil change. Its an Altima guys - not that complicated. Dealership does it for $14! AND they wash my car, so off to them I go!Wont be doing business with Jiffy Lube thats for sure!

Da
Review №86

No customer service skills from the woman inside.

Vi
Review №87

Ive been going here for about a year now, the longest its taken for a full service oil change has been 20 mins. They are professional and polite. They clean the inside.of my car fill up all my fluids amd put air in my tires. Love it.

Ke
Review №88

Very fair, will not try to push you into unnecessary work( air filter replacement or cabin filter replacement) every time like some places. Very courteous and the coupon book has saved me lots of money.

Be
Review №89

Really disappointed in this location. They told me they couldnt change the oil on my Jeep because the oil pan bolt was stripped and they couldnt get it off. I took the Jeep home and looked myself, this was a complete lie. They were being lazy because they didnt want to take the extra panel off to access everything. How dare you lie to a paying customer out of pure laziness. And there were no other customers even there. I used to like this place, huge disappointment!

Cu
Review №90

I got my brakes done by them. They did a great job.

Mi
Review №91

Was able to get emissions quick!

s
Review №92

Jiffy Lube how dare you as a company have a Manager that is allowed to scream and yell at customers and then I call your corporate store you do not do anything! All beware this Jiffy Lube is bad news. They are right, they do not listen to your complaints and when you speak to the supposive manager Dan he yells at you. I’m sorry Jiffy Libe this is not how you do biz. All go down the street go to dealership. They rip us off here anyway especially with that Groupon!!!

Sa
Review №93

DO NOT GO HERE!!! Dan should be fired. The so called general manager argues with customers and tries to confuse the issue. How did a basic oil change turn into a so called $80 premium oil change?! I will be contacting corporate because this is unacceptable.

Po
Review №94

The service was horrible they left my car door open and keys in the ignition for anyone to leave with my car and overpriced they don’t even refill your liquids!! THUMPS DOWN!

St
Review №95

Great customer service and I was in and out in a Jiffy...😁

Iv
Review №96

Had a great experience here a lil expensive but I feel it was worth the quality of service. They were very fast as well, will definitely be going back.

Mi
Review №97

It seems to me that everyone have a different price and it changes with each employee and I really didnt like that so I cancelled my oil change, didnt feel up to being haggled.

K
Review №98

Have never had any problems with them changing my oil at the Stockbridge GA location but their prices are higher than every other oil change place in the area. $46.99 for a BASIC oil change.....decided not to go there anymore and instead went to Halvoline for their Wednesday $19.99 ladies oil change special.

wt
Review №99

Effective but expensive.

Ov
Review №100

I just drove 20 miles out of the way to arrive at this location at 5:14 PM, only to be waived off by a technician who said “we’re closed.“ I pointed out that their hours showed they were open until 6 PM, a full 45 minutes away, and the open sign was burning in the front window. He said “well we ain’t got time to do anymore today,” though there was only one car there. He suggested I come back tomorrow. No thanks!

Information
9 Photos
100 Comments
3.8 Rating
  • Address:5519 N Henry Blvd, Stockbridge, GA 30281, United States
  • Site:https://jiffylube.com/locations/ga/stockbridge/1568
  • Phone:+1 770-507-0500
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:9AM–6PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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