The woman who I believe manages this store is great. Shes always at the front of the store training new employees and being available, willing, and capable of answering questions and providing professional advice. I probably wouldnt have been able to do the necessary work on my car without her help. Also, the store had all the tools I needed at reasonable prices.

Nice clean store. Great selection

Good price for Tools. Some quality of long term use maybe a issue but the price cant be beat. Dam near a fleamarket. They buy low in China of overproduction and quality mid-level types tools and offer it to American customers

Youd think that a store that sells tools would hire employees that know about tools. I went in to see if I could get help on which tool to use for a project that I was attempting to do myself. Well, I was wrong. When two women attempted to help me without success, I was told by the second woman that shed have the male cashier come help me. I stood there waiting and watching him so that I was ready for him to help me when he was done. Never happened. I was left standing there and he continued to cash customers out after the 2nd woman opened the register next to him. So, I left, went to Home Depot, received excellent help and left with what I needed. So, later, Harbor Freight. You hire rude and incompetent people.

Always clean and well organized and staff is knowledgeable on location of items in the store. Very fair prices.

I had an easy exchange with no problems. They handled me with care. Very nice shopping experience.

Better selection than Auburn store friendlier staff very knowledgeable!

I have always loved this company for their tools and the low prices. Now they are actually putting out great quality tools at low prices. I was looking for a tool that I needed for a very specific job and was not going to overpay for a superior tool. This store had really great associates working there. I was able to find exactly what I needed with their help.

You can always find something here! Things you dont even know you need! Always a good price point too.

Great place I go there frequently. Theyre customer service is excellent.

The staff were very helpful for my dad to get the item he asked about. Showed where he could get it and answered all his questions. Thank you.

Everyone in the store is extremely friendly and helpful. The store is very clean. I found just about anything and everything is that I need to get my food trailer up and running.

Clean organized helpful workers

When I told him Im paying cash and I dont want no deals it took me 5 minutes to get out of there for them offering me these crazy deals I didnt have the time to talk and they wasted five minutes of my life that Ill never get back kind of upset me that day

Very nice manager. Helped me with loading the lift in my car. She was great.

Did not purchase jumbo remote....entirely too large....kinda pathetic looking

Great place nice and clean staff there are great 👍👍👍

Good tools for lower then what they cost

Its harbor freight. What more can I say? The tools are exactly the quality you would expect at the price you pay. The people who work there are generally nice. I wouldnt count on them for any high quality advice but theyve never been unwilling to help.

Loved the store. Like a candy store I had to leave before I spent all my money.

Got some 5000 watt LED lights for the shop at a great price!

The manager is a sweetheart & have most of anything you need

Very helpful staff. They were out of what I was looking for but looked to see if the north Syracuse store had 1. They did they called to see if they actually had it in stock. They did. I asked them to hold it I would be right there. He told me that the n. Syracuse store doesnt hold items. Luckily it was still there when I got there.

Only downside is I buy WAY more than I came for. And as long as you know which products to avoid its a great store.

Bring back the 20 % coupon

Always have a few oddball tools that I need. Mostly Chinese junk though.

Very helpful employees

Great place for a little lower quality items and a much better price!!! Why do I need a fancy glue gun that Im gonna use once a year anyway!?!

I found HF an excellent source for tools. The staff are courteous, but their return policy is strict on having a receipt for the return item.

Love it!! I worked here when it was Hechinger. Memory lane 4 sure. Ppl were great

I had one of the worst experiences ever in the Erie Blvd location! The supervisor William was giving an associate a hard time for a discount because of how she looked I couldn’t believe the conversation I over heard of how he was talking to the associate. I will definitely stick to Camillus oppose to this place.

This is a good place for tool lovers. There is a lot of variety and the prices are the best. Store layout is logical, things are easy to find. Staff is friendly and very helpful.

Great place good price

Cheapest place to get what you need in the city!!

Good great service by doug in Syracuse ny and the staff

Always great deals and top notch staff that help out...

Good selection, helpful staff.Unbeatable prices.

Great tools, great service!

Everything was price nicely

Perfect place for tools.

Tools for the home owner that do not break the bank. Not for Pro use but good for home owners and light duty

Good tools at great prices. Always great customer service!

Great place for cheap but reliable tools. Sign up with them and they send great super coupons

Harbor Freight has become the master of bait and switch.

Most employees are very smart and helpful. If you get a dumb one, just try another

They have alot more in stocks then the smaller towns do. Still long lines.

Overall prices are good. Coupons and special deals are best. Quality is not always professional duty but more than good enough for occasional use at home or in your garage and back yard

Can get great deals here.

This location is bright, clean and organized. It is very easy to navigate around the store. The sales associates are very helpful. On this visit a sales associate helped me find a item I walked by twice. Great store and great service.

I dont often review, but the horrible and rude treatment I was given at the Dewitt NY store made me leave this. I was going to check out, 5-6 people in line, I was towards the back. A lady called for a new register opening, no one came over for about 15 seconds after she called it. After I came over and was standing there, she told me I had to wait for someone who came over from the other side after me. I left without what I wanted to buy. Not going to tolerate that, and your not getting any more of my business, I have been shopping with Harbor Freight since the Ithaca one opened, not anymore.

Went to purchase a generator that was a sale item. The staff was friendly and helpful!!

Close too early, got kicked out off the store.

Harbor Freight tools does not get enough recognition and respect. they offer great tools at a very low price. Sure they may not last quite as long as some of the more mainstream brand names but they last a lot longer than some, and at the price youre paying its completely worth it. Always have friendly staff as well and always have sales that will meet your needs. Im a huge fan of this company.

Well you can always find something that you can use at Harbor Fright, and at a good price.Everyone there is always very pleasant and helpful.

A great newer harbor freight store! We drove 70 plus miles past the one thats close to it to go there to get an item the other watertown store wouldnt restock. The best one yet we been too! Friendly and helpful staff also!

Great selection of axes.

As always great service and I found what I needed

I am not a mechanic, but I like fixing my stuff. Avoid the cheapest stuff. They have really improved quality over the years.

Store clean. Easy in, easy out. Quick checkout at customer service. Lots of product, lots of choices. Be sure and sign up for bonus coupons. Bring a bag, bring a bucket because the bargains are great.

Very clean and neat. Employees are helpful. Shop vac 49.99...hard to beat

Toy store for men.

The store has some very affordable tools. I got a Brad nailer 3 years ago and still works well. Some stuff is cheap so inspect what you buy. Also for the price some stuff you have to accept wont last as long but still normally worth it because of price. Staff is nice but the cashing out is always slow.

There are Better OptionsA contractor, working in my home advised me not to shop that store for tools, but I shopped, today, for a smoke alarm. An employee advised me they do not carry them. Huh? Cheap tools up the ying yang, but no smoke alarms? Well, this is another reason not to shop there.

Good prices for good tools

If you want a tool, but you arent sure how much youre going to use it, buy it here where its inexpensive. If you use it so much you break it, go buy a better one for more money. If it works for you, you made out. Either way, you win.

Very good deals

Very clean and I never know what Im going to find! Always come out of their buying something. The staff has always been helpful

Plenty of supplies at low prices. Store is kept clean and pretty well organized. Staff was friendly.

Obviously not the to of the line tools, but thats not why you come here.If you need some cheap tools for your home or car renovations and you dont want to wait on Amazon shipping, this is the place to go.Just dont use them for shipping. The process takes way too long and they dont contact you if you order something they cant supply anymore. You just wait on it forever.

I went there for the first time yesterday. They have great durable merchandise. Ill be shopping there for a long time. The e cashier was very nice. A good guy. Only problem I had was that I walked around for a little while searching for what I needed and no one asked if they could help me. I finally asked the cashier for help and he jumped right on it though. Twice. He needs a raise.

This store sales great tools i used it i like it

Great service friendly and helpful people they went above and beyond to help my dad who is confined to a wheelchair

Great place to shop.

Great customer service.

Went there to get a gantery crane as the store in Watertown sold the one they had and the manager didnt know when they would restock another one. This store was easy to find, very friendly service and loaded the gantry crane in my truck no problem. Store is well organized, great selection. Will go there again next time I am down that way.

Got somethings I needed at a good price with all the coupons I had from the current flyer.

It is always so clean and organized and the staff is very helpful.

I can almost always find what Im looking for at a good price

You get what you pay for. The tools are generally cheap quality. But if you only intend to use a couple times. Its better than paying top dollar a have it rust away in you tool box. FYI -The discount card they offer is essentially worthless.

I use Harbor Freight for building attractions. Ive used them for the past 10 years working for haunted houses. And now running my own business Escape rooms. My latest attraction is building exhibits for the Museum of Intrigue at Destiny and I still use Harbor Freight Tools. They are not the best tools but they are inexpensive. You get what you pay for. My experience here has always been good except for the lines and the checkout procedure. Its too long and way to many questions.

Looking for a sheetrock lift there wasnt one at the store. They found one at another store 20 min away. Recieved 20% off and a free. LED light!

Did not have any safety harness but I did get a good refearl to a place where I can purchase it.

It was a Torrential Downpour and the gentleman who helped us still loaded the pressure washer we bought without dropping a Beat very friendly very quick service thank you so much

Great tools great prices I call it my toy store

Love this place .. Great prices and great products

Great store with really good prices and good products. Ill definitely be back!

I shop there often even as buying foreign stuff bothers me. This is the only place left for tools. Syracuse is a WASTE LAND FOR TOOLS, but that is another story. Some stuff is high quality, and to be fair, Harbor Freight has improved quality on many tools, but many are still in need of better quality.

Great deals. Generally, things are easy to find. The employees are always incredibly friendly and super helpful.

Great tools, helpful friendly staff and best of all... amazing prices!!! Well organized and super clean!!

Harbor Freight is a wonderful competitor to Lowes & Homeless Depot, especially with small hand tools like screwdrivers, chisels, drill bits, paint brushes, hammers & such like. A single chisel @ HD can cost $10. A set of 4 (high quality) chisels at HF can be obtained today for $6.99. You do the math..!

Excellent selection of home-gamer products that might otherwise be out of the price range of most DIYers. Quality has improved greatly over the years.

Ok tools, cheap. If youre looking for the right tools to do a job a couple of times, this is the place. If youre looking to buy a quality tool to last a lifetime or perform precision work, youll need to invest in a reputable name brand elsewhere. Harbor freight stocks decent tools at really affordable prices. For most amateurs this is all they will ever need.

Good selection of stuff

Harbor freight is all ways enjoyable for the whole family.

Very nice place to shop DYI projects and customer service is so nice and friendly.

Lifetime warranty on hand tools. Coupons and great sales all the time. You can even sign up to get coupons to your email to save paper and incase you forget your coupons at home you can use you smart phone.

Large variety of tools. Most is inexpensive off brands. Everything I have bought has worked well, as I home user.

Ive stopped here before and signed up for their mailing offers. Today, using two coupons, I bought a 15 Voyager tool bag and a 18 Magnetic Holder (FREE) for $7.52. Nice job Harbor Freight. Ill be back.

Great prices and Staff for assistance

Affordable tools at a great price. They even give you coupons when you walk in.