Everyone loves ice cream! Lately this store has been super busy and the ice cream is super soft and melting very fast inside the store before they even hand it to you. They also havent been very generous with scoops like they usually are. I think well wait till the fall/winter to go back. Just not worth it unless you plan to sit there and eat it.
Ice cream and smoothies tasted great but dont ask for one scoop sundae.. youll end up paying $5 for a tiny scoop that was slightly smaller than a golf ball😱
Ordered two hot fudge sundaes. One had two scoops of vanilla ice cream that were very small, no whip cream and no cherry. The other one had three very small scoops of vanilla ice cream, no whip cream and no cherry. This is a total rip off and we will find somewhere else going forward whenever we want any ice cream or other desserts.
I was NEVER a fan of Baskin Robbins until I lived by this one. For the last 3 years I’ve been buying cakes from them for my boys bdays and this is why! These are the cutest cakes for such a good price. This SAME cake design was quoted to me $75 and up at 3 different bakeries but only cost me $30-ish at BR. Not only is it PERFECT but since it’s ice cream and cake, it’s less I have to worry about. If you need a bday cake, I highly recommend this location! You also only need 24 hour notice where as most places need at least a week or 2.
Fantastic ice cream and great service
Love their ice cream, but watch when the scoop it out and make sure they get you what you ordered. I asked for World Class Chocolate. Its the only thing I get. That and Gold Medal Ribbon. Well I got home and bit into a nasty marshmallow. Guess he gave me Rock Road. Blah!!!!
Bought an ice cream birthday cake which was delish. The staff welcomed me in and were professional and helpful throughout my visit. They added some last minute customization and all with a smile. Great customer service and tasty ice cream as always.
Best banana split I have had in a long time!
Love this place! I try to get every flavor of the month. I use to get my haircut next door, then go for some ice cream. Sadly Diegovcutit my barber moved. I still stop for the ice cream!
Went to get ice cream after I got off work it is supposed to be open until 10pm. WELL THEY JUST DECIDED TO CLOSE at 9:26PM so when I arrived I could not pick up what I went in for. If you choose to change your hours fine but let your customers know so we do not waste our time driving there. VERY UNPROFESSIONAL!
Good customer service by two young women. We got a shake and two scoops. Did not disappoint!!
Service was good.
Awesome as usual! This trip was to check out the newly introduced flavor, USS Butterscotch, which got two thumbs up. The flavor you remember are there too, so you know you will be back. Quite a nice tradition to keep 31 flavors serving you with fabulous ice cream treats.
Very lovely people.
The page to enter your birth day into your account is faulty. Theres no way to save the info you add, and its not user error--I tried everything. My family and I went down to the shop to see if I could get a free scoop anyway. Wasted trip. The employees didnt care in the slightest. I will be taking my business elsewhere in the future.
Flavor 31 is my favorite (love potion) any flavor you get is a good flavor. Seems to not be busy a lot of the time. You can by the pint of ice cream if your in love with you favorite flavor ;)
Love their ice cream ! Their mint chocolate chip and rainbow sherbet always hit the spot ! Love to grab a pint to go when I’m there !
Love this place. Great helpful, friendly staff.
The place to go for ice cream! Always at least 31 flavors to choose from, including a couple of no sugar added options, ice cream cakes, and prepacked pints and quarts to go. The staff here is always friendly and good at handling the crowds that can appear in the evenings. Same owners for the last 30 years and they are very pleasant and helpful.
The kids that work hustle to get everyone taken care of. Winter or summer....its always busy in there. February is my favorite time because the flavor of the month Love Potion 31. Yummy.
Beat The AZ Heat, Cool Off That Fussy Mouth Or Just Bask-In The Delectable Flavors. Maybe Take That Special Someone On A We Scream For Ice Cream Date. Whatever It Takes, Get There Now Or Your Dreams Will Melt Away.
Actually has more than 31 flavors. Only one non dairy option but it’s good. Decent outside seating area.
Cashier is super rude
Always a great place to take the kids
Wonderful service and ambience!
Always a great experience. Good prices. Nice patio area to hang out outside with friends/family
Great customer service. the cute little brunette is really nice, except they dont wear name tags so I dont know her name. she was extremely efficient and made my day!
Excited to try the new Upside down Sunday inspired by Stranger Things. Great service!
Ive always enjoyed the ice cream here, and the service is efficient and quick. But dont think youre going to get an ounce of personality or smile from any of the employees here. They are very angsty teenagers who seemingly hate their jobs and all humankind :)
My 12 year old daughter was lost and went to this store and asked to use the phone and the manager Stacy would not allow it due to it being a company phone. Thank God Petsmart people are a whole lot nicer! Unbelievable behavior. They even described to me what she was wearing so I know they saw her. You should be ashamed of yourself Stacy!
Polite and friendly staff. Great place for ice cream, shakes, sundaes, ice cream cakes
Staff was very friendly and helpful. Ice Cream was delicious and creamy. Please open 1 in New Bedford, Ma.
Love there customer service, I feel they need a bigger place, alot of people wanted ice cream same time and they need a mist system outside while enjoying ice cream
It sucks that the manager Stacy wont work with you when a person doesnt have time to go in and customize a cake. She said I had to come in and then pay for the cake I said is it possible to pay for it over the phone because the person Im surprising is going to be with me so theres no way around that person. I asked her if she can manually input my credit card number and she said no because the system is not working I think it is working however she just didnt want to put in the work what an amazing day of ruining a surprise. I think that person needs to learn what is going above and beyond.
31 flavors. Need I say more?
Very good ice cream.
Always a good time.
Love this location, ice cream was frozen well and tasty!
Great neighborhood gathering place. Awesome staff and yummy treats!
Always very good. Been going there for 35 years.
Really good love it
The cake I got for my grandsons birthday was fantastic.
Friendly and helpful for ordering a cake. Yummy flavors.
VERY VERY Clean & a GREAT staff
Good customer service and very good ice cream
With all of these new trendy ice cream places... they just cant compete with the ice cream & sundaes from Baskin Robbins!!!!
Omg !!! The best ice cream ever !!! Service is awesome and the store was very clean
This is a great place, great service and lots of people come here in the evenings.I recommend
The staff here is always super friendly and they have super tasty ice cream.
Grandson had his first sherbert here! Love this place.
Great ice cream shakes! Very friendly staff.
Who doesnt love icecream in summer.... my waistline thats who hahahha
Very friendly environment. Speedy happy service I came in for my b day scoop!
If you like sugar you will enjoy this place.
Consistently good and nice customer service.
Always a pleasure! Great ice cream too!
Great service great ice cream
Fabulous! Awesome service and the best ice cream in the world!
They have the stupidest rules... I dont understand how I cant get two scoops in two different bowls but have to pay for a single scoop each.
Great Ice cream and great service
Really delicious, but VERY SMALL scoops!
Wish they would train theyre employees better. Most times they dont know how to make their sundaes.
One of the most pleasent visits yet!
Worst Baskin Robbins Ive ever been ordered a 2 scoop sundae for 5.00$ was the smallest sundae kids scoop got ripped off dont waste your money go to a different ice cream store kids the cust service is even worse you have kids never go there again
Good neighborhood store, friendly people. Location is not the best - parking is limited
My wife and I ordered anniversary cake. They completely screwed up our order and the owner called me back that evening drunk to apologise with a $5 off coupon..This place is absolutely horrible with teenagers as managers? Very unacceptable
Dirty sticky floors and always out of water. No adults work here.
Super friendly service
Best deal on Tuesdays! Friendly staff!
Staff was very friendly and helpful.
Love the ice cream cakes.
Very good personal 😉
Quality flavor and selection!
Just like every other store they own
Store closed early without notice. May want to call ahead.
The dude who was scooping ice cream made really big scoops. Thats all I care about
Damn good ice cream!
Awesome workers
Fam they havent mopped the floors since the dinosaur era.
The staff was nice and help full
Friendly staff & welcoming!
Sweet customer service, always nice.
Id like some ice cream
Always great!
A great cut!
Still the best
Alway friendly
Always delicious
Fast and friendly service
Rocky road 4 MVP!!!
Fun environment
It was great, staff is great
Yummy as always
Friendly staff